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Help eradicate my spy/malware!!!


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8 replies to this topic

#1 deely213

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Posted 05 July 2010 - 10:44 AM

Hello, this is my first post and I really need your help. I currently run Windows XP, and almost always use Firefox as my web browser. I run Norton 360 for my antivirus protection, and recently it has been blocking repeated intrusion attempts (which I suspect means I've already been intruded upon). The repeat offenders are as follows:

"An intrusion attempt by lj1i16b0.com was blocked. Application path \DEVICE\HARDDISKVOLUME1\PROGRAMFILES\MOZILLA FIREFOX\FIREFOX.EXE"

"An intrusion attempt by 19js810300z.com was blocked. Application path \DEVICE\HARDDISKVOLUME1\PROGRAMFILES\MOZILLA FIREFOX\FIREFOX.EXE"

I've run Spybot S&D and Malwarebytes' Anti-Malware, which did find and remove some infected files, but I still get the blocked intrusion attempts every few minutes.

Any help would be GREATLY apprectiated.

Eric

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#2 deely213

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Posted 05 July 2010 - 10:50 AM

A new addition to my intruder family:

"An intrusion attempt by zz87jhfda88.com was blocked. Application path \DEVICE\HARDDISKVOLUME1\PROGRAMFILES\MOZILLA FIREFOX\FIREFOX.EXE"

#3 deely213

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Posted 05 July 2010 - 05:59 PM

Bump for help.

#4 Budapest

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Posted 05 July 2010 - 06:01 PM

Download this file and save it to your desktop:

http://download.bleepingcomputer.com/grinler/rkill.scr

Double-click the file to run it. A command window will open briefly. Then run a quick scan with Malwarebytes. Post the Malwarebytes log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 deely213

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Posted 05 July 2010 - 06:18 PM

I did as you instructed, here's the log:

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4269

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

7/5/2010 7:15:56 PM
mbam-log-2010-07-05 (19-15-56).txt

Scan type: Quick scan
Objects scanned: 145989
Time elapsed: 11 minute(s), 24 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 Budapest

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Posted 05 July 2010 - 06:26 PM

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 deely213

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Posted 05 July 2010 - 06:49 PM

For some reason, my computer will not boot into Safe Mode. I can get to the screen where I have the option, but when I select Safe Mode, it restarts the computer and then tells me the computer could not start properly and gives me the options again. I tried Safe Mode again and it restarted again. Any suggestions?

#8 jdbaker82

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Posted 05 July 2010 - 06:50 PM

Remove Norton 360 thats half the problem right there :thumbsup:

#9 Budapest

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Posted 05 July 2010 - 06:52 PM

Download SafeBootKeyRepair.exe by sUBs and save to your desktop. Double-click on it and follow the instructions. When finished, see if you can access safe mode.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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