Posted 04 July 2010 - 03:38 PM
This friday i noticed i had a keylogger as my WOW account was comprimised and cleaned out.
So i ran a full scan using a full version of Kaspersky, then one with Ad Aware, then with Spybot Search & Destroy and finaly with Malwarebytes' Anti-Malware. All of these were fully updated before scanning, and none of them returned any virus' or more importantly, keyloggers.
So i assumed they must have gained access to my account some other way, i got the account sorted out, changed back my password and email address etc etc, I ran a second scan on each of them after the rest just to be sure, and again it all showed up clear.
However it seems i still have it, as my account once again was comprimsed and my password changed, whats worse is as soon as i received an e-mail from blizzard (assuming mentionin the pass and email change) it was deleted from my email account, so i assume they have access to that now (i since changed all my passwords on a clean pc).
I'm at a loss now for how to remove the keylogger or trojan seeing as none of these programs could remove it, or even detect it.
Would a OS reinstall remove it ?
or does anyone else have any other advice on how to remove the keylogger, preferably a reinstall as last option as i would have to back-up a lot of university work which i would rather not do.
Edit: Moved topic from Win 7 to the more appropriate forum. ~ Animal