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#1 rk0900

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Posted 04 July 2010 - 06:35 AM

I recently started getting redirected when clicking on google or bing links. There are no problems when using the address bar, only search engines.

I ran MalwareBytes and SuperAntiSpyware but I didn't find anything. Spybot found 6 trojans which were successfully removed. After the cleaning, the redirects were still occurring, but seemed less frequent. I ran Spybot again but nothing was found. Sometimes McAfee Total Protection will also pop up saying it deleted a trojan and no action is required.

I typically use Firefox, but the problem persists in IE 8 too. I have Windows XP with SP 3.

Edited by rk0900, 04 July 2010 - 06:37 AM.


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#2 rk0900

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Posted 04 July 2010 - 11:03 AM

I just got a bogus virus warning message for the first time. The computer was idle and when it turned back on a screen popped up in Firefox trying to mimic Control Panel. I'm rescanning with MBAM as I don't know if this is something new.

#3 boopme

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Posted 04 July 2010 - 03:39 PM

Reboot into Safe Mode with Networking
How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode with Networking using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.


>>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.

RKill....

Download and Run RKill
  • Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply
Do not reboot your computer after running rkill as the malware programs will start again. Or if rebooting is required run it again.



Next run Superantisypware (SAS):

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 boopme

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Posted 04 July 2010 - 08:14 PM

@canuckle

Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 canuckle

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Posted 04 July 2010 - 08:44 PM

thank you boopme, will do. Appreciate the message. Will let you know how it goes.

#6 rk0900

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Posted 05 July 2010 - 09:19 AM

Thanks for the help, boopme. I have a couple of questions.

When booting into Safemode, should I log in as Administrator or my typical log in (the only log in actually used on the PC)?

When you say:

"Under Scanner Options make sure the following are checked (leave all others unchecked):
* Close browsers before scanning.
* Scan for tracking cookies.
* Terminate memory threats before quarantining."

By "leave all others unchecked" do you mean those 3 options should be the ONLY 3 options selected at all, meaning I would have to unselect a lot the default recommended settings? Or do you mean those 3 should be selected if they are off, and the default options should be left intact?

Edited by rk0900, 05 July 2010 - 09:20 AM.


#7 boopme

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Posted 05 July 2010 - 12:23 PM

Hi, use your regular user account. and yes those 3 options should be the ONLY 3 options selected at all,
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 rk0900

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Posted 05 July 2010 - 02:56 PM

I followed your directions and SAS found 1 trojan while MBAM found 18. Redirects are still happening, although much less frequently. I'll post the logs.

RKILL:

This log file is located at C:\rkill.log.
Please post this only if requested to by the person helping you.
Otherwise you can close this log when you wish.
Ran as Ryan Kennedy on 07/05/2010 at 14:18:21.


Processes terminated by Rkill or while it was running:


C:\Documents and Settings\Ryan Kennedy\My Documents\Downloads\rkill.scr


Rkill completed on 07/05/2010 at 14:18:27.

SuperAntiSpyware:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 07/05/2010 at 03:20 PM

Application Version : 4.40.1002

Core Rules Database Version : 5157
Trace Rules Database Version: 2969

Scan type : Complete Scan
Total Scan Time : 00:56:41

Memory items scanned : 352
Memory threats detected : 0
Registry items scanned : 6272
Registry threats detected : 0
File items scanned : 75038
File threats detected : 29

Adware.Tracking Cookie
C:\Documents and Settings\Ryan Kennedy\Cookies\ryan_kennedy@cdn4.specificclick[2].txt
C:\Documents and Settings\Ryan Kennedy\Cookies\ryan_kennedy@specificmedia[1].txt
C:\Documents and Settings\Ryan Kennedy\Cookies\ryan_kennedy@mediaplex[2].txt
C:\Documents and Settings\Ryan Kennedy\Cookies\ryan_kennedy@bizzclick[1].txt
C:\Documents and Settings\Ryan Kennedy\Cookies\ryan_kennedy@fastclick[1].txt
C:\Documents and Settings\Ryan Kennedy\Cookies\ryan_kennedy@apmebf[2].txt
C:\Documents and Settings\Ryan Kennedy\Cookies\ryan_kennedy@interclick[1].txt
C:\Documents and Settings\Ryan Kennedy\Cookies\ryan_kennedy@specificclick[2].txt
C:\Documents and Settings\Ryan Kennedy\Cookies\ryan_kennedy@atdmt[1].txt
C:\Documents and Settings\Ryan Kennedy\Cookies\ryan_kennedy@ad.yieldmanager[2].txt
C:\Documents and Settings\NetworkService\Cookies\system@ad.yieldmanager[2].txt
C:\Documents and Settings\NetworkService\Cookies\system@adbrite[2].txt
C:\Documents and Settings\NetworkService\Cookies\system@ads.gossipcenter[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@advertise[2].txt
C:\Documents and Settings\NetworkService\Cookies\system@apmebf[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@atdmt[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@burstbeacon[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@burstnet[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@casalemedia[2].txt
C:\Documents and Settings\NetworkService\Cookies\system@clickpayz7.91469.blueseek[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@content.yieldmanager[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@doubleclick[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@fastclick[2].txt
C:\Documents and Settings\NetworkService\Cookies\system@imrworldwide[2].txt
C:\Documents and Settings\NetworkService\Cookies\system@invitemedia[2].txt
C:\Documents and Settings\NetworkService\Cookies\system@questionmarket[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@www.burstbeacon[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@www.burstnet[2].txt

Trojan.Agent/Gen
C:\SYSTEM VOLUME INFORMATION\_RESTORE{04B20ACC-AE7D-4F34-B547-573C2828457F}\RP0\A0000032.SYS

MalwareBytes:


Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4279

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

7/5/2010 3:44:46 PM
mbam-log-2010-07-05 (15-44-46).txt

Scan type: Quick scan
Objects scanned: 137934
Time elapsed: 13 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 18

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Ryan Kennedy\My Documents\downloads\WinSecurityInstaller.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Ryan Kennedy\Local Settings\Temp\2Qm6y+Yy.exe.part (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Ryan Kennedy\Local Settings\Temp\2tbYrprI.exe.part (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Ryan Kennedy\Local Settings\Temp\apzEoR1i.exe.part (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Ryan Kennedy\Local Settings\Temp\Cf1X+Ndp.exe.part (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Ryan Kennedy\Local Settings\Temp\e1B6sIci.exe.part (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Ryan Kennedy\Local Settings\Temp\w3uyVBf8.exe.part (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Ryan Kennedy\Local Settings\Temp\x+uWrBjV.exe.part (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Ryan Kennedy\Local Settings\Temp\y8af5wPZ.exe.part (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Ryan Kennedy\Local Settings\Temp\ZhDvcLSy.exe.part (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Ryan Kennedy\Local Settings\Temp\_5+B9AMo.exe.part (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Ryan Kennedy\Local Settings\Temp\qaM+XN4m.exe.part (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Ryan Kennedy\Local Settings\Temp\sFuMkWXF.exe.part (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Ryan Kennedy\Local Settings\Temp\T89KNQKe.exe.part (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Ryan Kennedy\Local Settings\Temp\hxWEBdYj.exe.part (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Ryan Kennedy\Local Settings\Temp\JAS5ORE8.exe.part (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Ryan Kennedy\Local Settings\Temp\KTeH7b+2.exe.part (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Ryan Kennedy\Local Settings\Temp\lTssjvpj.exe.part (Trojan.Downloader) -> Quarantined and deleted successfully.

Edited by rk0900, 05 July 2010 - 03:00 PM.


#9 rk0900

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Posted 07 July 2010 - 11:49 PM

It's been a few days since I got a response. I hope I haven't been forgotten since the other person who posted in this thread had his problem resolved.

#10 boopme

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Posted 08 July 2010 - 10:23 AM

Sorry, you did. I meant to split theirs off just because this is the confusion that can result..

I need you to do this and let me kknow how things are .. I am going to move their posts out...

Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


Now do an online scan.
ESET
Please perform a scan with Eset Online Antiivirus Scanner.
(Requires Internet Explorer to work. If given the option, choose "Quarantine" instead of delete.)
Vista users need to run Internet Explorer as Administrator. Right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.
  • Click the green ESET Online Scanner button.
  • Read the End User License Agreement and check the box: YES, I accept the Terms of Use.
  • Click on the Start button next to it.
  • You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then click Insall ActiveX component.
  • A new window will appear asking "Do you want to install this software?"".
  • Answer Yes to download and install the ActiveX controls that allows the scan to run.
  • Click Start.
  • Check Remove found threats and Scan potentially unwanted applications.
  • Click Scan to start. (please be patient as the scan could take some time to complete)
  • If offered the option to get information or buy software. Just close the window.
  • When the scan has finished, a log.txt file will be created and automatically saved in the C:\Program Files\ESET\ESET Online Scanner\log.txt
    folder.
  • Click Posted Image > Run..., then copy and paste this command into the open box: C:\Program Files\ESET\EsetOnlineScanner\log.txt
  • The scan results will open in Notepad. Copy and paste the contents of log.txt in your next reply.
Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 rk0900

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Posted 08 July 2010 - 02:52 PM

MBAM didn't seem to find anything, but ESET found a trojan and six worms.

MBAM

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4292

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

7/8/2010 2:54:51 PM
mbam-log-2010-07-08 (14-54-51).txt

Scan type: Quick scan
Objects scanned: 141094
Time elapsed: 14 minute(s), 16 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

ESET:

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=8eee7077f025f14397085e42f21f08ed
# end=finished
# remove_checked=true
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2010-07-08 07:47:32
# local_time=2010-07-08 03:47:32 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 34635107 34635107 0 0
# compatibility_mode=5121 16777189 100 75 5483099 9469266 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=78770
# found=7
# cleaned=7
# scan_time=2227
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WinBankerfgv.zip Win32/Bagle.gen.zip worm (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WinBankerfgv1.zip Win32/Bagle.gen.zip worm (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WinBankerfgv2.zip Win32/Bagle.gen.zip worm (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WinBankerfgv3.zip Win32/Bagle.gen.zip worm (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WinBankerfgv4.zip Win32/Bagle.gen.zip worm (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WinBankerfgv5.zip Win32/Bagle.gen.zip worm (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Documents and Settings\Ryan Kennedy\My Documents\Downloads\ComboFix.exe a variant of Win32/Kryptik.YI trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C

#12 boopme

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Posted 08 July 2010 - 03:18 PM

Hello, when did you run Combofix,before MBAm.. These look lile they are in spybots quarntine and can be dumped if ESET hasn't already.
How is it running now?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 rk0900

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Posted 08 July 2010 - 08:44 PM

I never actually ran ComboFix. I downloaded it and installed, but it would run into an error and shut down every time I went to launch it. But yeah, I did this before the two times you told me to run MBAM.

What do you mean by dumped? Deleted or cleaned? I'm not sure if ESET cleaned them. Once I hit delete it brought me to an advertisement without any confirmation about the deletion. The log says, "cleaned by deleting - quarantined," so does that means ESET went through and got rid of them?

I'm on a different PC right now. I'll check the performance and reply later tonight.

#14 Enders

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Posted 09 July 2010 - 06:48 AM

Try this, I had the same problem and tried everything (resintalling windows and every virus protection program I could find)... nothing worked. Finally found this though and it fixed it in about 15 seconds

1. Reset the modem - just push the reset button on the back till the lights on front start flashing... like 10 seconds?

2. Go into your command prompt
Start > All Programs > Accessories > Command Prompt
Right-click on the command prompt and choose to 'Run As Administrator'

3. type in: ipconfig /flushdns
Then it should say something about Successfully flushing the DNS Cache

That should fix it.

#15 rk0900

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Posted 09 July 2010 - 04:08 PM

I'm still getting redirected after using MBAM and ESET, Boopme. Like usual, the redirects stop for maybe 15 minutes but come back.




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