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Windows 7 multiple BSODs


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11 replies to this topic

#1 vil33

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Posted 04 July 2010 - 04:18 AM

Hi, my computer has had random bsods on windows 7 when it was idle within a short interval. (2 hour difference)

My build contains:

i3 530

ati radeon 5770

4gb 1333 mhz memory

Here is the dump file for first bsod: (0x0000008e) error code

http://cid-9bf32b3c62e27b34.office.live.co...10-25833-01.dmp

2nd BSOD (0x0000001a)error code (Memory Management problem)

http://cid-9bf32b3c62e27b34.office.live.co...10-21091-01.dmp

Thanks for the help

Edited by vil33, 04 July 2010 - 04:18 AM.


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#2 hamluis

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Posted 04 July 2010 - 07:50 AM

Let's take a look :huh:.

Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html.

Double-click BlueScreenView.exe file.

When scanning is done, Edit/Select All...then File/Save Selected Items. Save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content and paste it into your next reply.

Louis

#3 vil33

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Posted 04 July 2010 - 10:44 AM

==================================================
Dump File : 070410-21091-01.dmp
Crash Time : 04/07/2010 2:04:11 AM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 0x00041287
Parameter 2 : 0x092c5d54
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+858e3
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\070410-21091-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 070410-25833-01.dmp
Crash Time : 04/07/2010 12:20:46 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x82cb5873
Parameter 3 : 0x9ee23c10
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+9f873
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\070410-25833-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

#4 hamluis

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Posted 04 July 2010 - 11:09 AM

Have you done thorough scans for malware?

Both current AV and SUPERAntispyware is what I suggest, along with Malwarebytes.

Louis

#5 vil33

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Posted 04 July 2010 - 11:12 AM

Have you done thorough scans for malware?

Both current AV and SUPERAntispyware is what I suggest, along with Malwarebytes.

Louis



I just installed OS yesterday and it hasn't had internet access so I doubt its malware but I'll try that anyways.

Edited by vil33, 04 July 2010 - 11:13 AM.


#6 hamluis

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Posted 04 July 2010 - 11:21 AM

If you installed the O/S and immediately have BSODs...I would start looking at hard drive or RAM or PSU.

You built this system or is it purchased from an OEM?

Louis

Edited by hamluis, 04 July 2010 - 11:27 AM.


#7 vil33

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Posted 04 July 2010 - 11:22 AM

If you installed the O/S and immediate have BSODs...I would start looking at hard drive or RAM or PSU.

You built this system or is it purchased from an OEM?

Louis


Built the system myself.
Ran memtest86+ for 6 hours/8 passes and no ram errors.

#8 hamluis

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Posted 04 July 2010 - 11:27 AM

Well...that may eliminate one immediate suspect...but leaves several others.

IMO...the best thing would be to just start all over with assembly...install one RAM module, see if problems persist. If not, install 2d module in addition to first...see if problems persisit.

I would run the appropriate hard drive diagnostic, for sure.

Louis

Motherboard manufacturer and model?

Edited by hamluis, 04 July 2010 - 11:28 AM.


#9 vil33

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Posted 04 July 2010 - 11:49 AM

Well...that may eliminate one immediate suspect...but leaves several others.

IMO...the best thing would be to just start all over with assembly...install one RAM module, see if problems persist. If not, install 2d module in addition to first...see if problems persisit.

I would run the appropriate hard drive diagnostic, for sure.

Louis

Motherboard manufacturer and model?


Gigabyte H57M-USB3 mATX LGA1156 H57 DDR3 2PCI-E16 2PCI Video Sound GBLAN USB3.0 HDMI Motherboard (GA-H57M-USB3)

The problem isn't happening atm but I'm afraid that it will randomly happen again. Do you think a driver conflict could be the cause of this as well?

#10 hamluis

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Posted 04 July 2010 - 02:40 PM

<<Do you think a driver conflict could be the cause of this as well?>>

Well...BSODs which are caused by drivers...usually leave some evidence pointing the finger. You don't seem to have such...it's a new install...I don't think it's a driver issue.

I just looked at all the specs for your hardware, I don't see a problem.

Louis

#11 vil33

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Posted 04 July 2010 - 02:56 PM

<<Do you think a driver conflict could be the cause of this as well?>>

Well...BSODs which are caused by drivers...usually leave some evidence pointing the finger. You don't seem to have such...it's a new install...I don't think it's a driver issue.

I just looked at all the specs for your hardware, I don't see a problem.

Louis


Well the bsod's aren't happening anymore so I guess I just hope for the best?

#12 hamluis

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Posted 04 July 2010 - 06:24 PM

I would take a look in Event Viewer for indications of problems.

http://www.windows7update.com/Windows7-Event-Viewer.html

Louis




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