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Google redirects, svchost runs at 100%


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14 replies to this topic

#1 razzledazzle

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Posted 03 July 2010 - 11:45 PM

I recently had a computer repair store remove a virus from my computer. I thought everything was better until I noticed a few problems.

Almost every time I Google something I get redirected to another page. Sometimes just clicking a link anywhere will redirect me to somewhere other than my desired location. It took me over 10 tries to send this because I kept getting an “Oops, this page appears broken” with mybrowserbar.com in the search bar. I finally just decided to use a different computer to post the message.

Also, svchost often runs at 100%, causing the fans to run very loudly and me to get annoyed. I have Norton Antivirus and was told many times that it blocked an intrusion attempt by lj1i16b0.com in the application path \DEVICE\HARDDISKVOLUME1\WINDOWS\SYSTEM32\SVCHOST.EXE.

I went through the preparation steps but had a problem when it came to the GMER. It would run for 2-3 hours and then I’d get the blue screen. The first time it said something along the lines of “Page error in nonpage area.” The second time it said “PFN LIST CORRUPT.” I also have a note where I had a fwnorpod.sys error, but I can’t remember if that was seen on a blue screen. I saved what was logged by the GMER before the blue screen appeared and hopefully it's enough to figure out what my problem is.

DDS (Ver_10-03-17.01) - NTFSx86
Run by Dean at 21:57:33.29 on Sat 07/03/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2037.1364 [GMT -4:00]

AV: Norton 360 Premier Edition *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 Premier Edition *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
svchost.exe
C:\Program Files\a-squared Free\a2service.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Application Updater\ApplicationUpdater.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton 360 Premier Edition\Engine\3.8.0.41\ccSvcHst.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Norton 360 Premier Edition\Engine\3.8.0.41\ccSvcHst.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Dean\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uInternet Settings,ProxyServer = http=127.0.0.1:5577
uURLSearchHooks: {e312764e-7706-43f1-8dab-fcdd2b1e416d} - c:\program files\youtube downloader toolbar\SearchSettings.dll
mWinlogon: Userinit=c:\windows\system32\userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360 premier edition\engine\3.8.0.41\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360 premier edition\engine\3.8.0.41\IPSBHO.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: {e312764e-7706-43f1-8dab-fcdd2b1e416d} - c:\program files\youtube downloader toolbar\SearchSettings.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: YouTube Downloader Toolbar: {f3fee66e-e034-436a-86e4-9690573bee8a} - c:\program files\youtube downloader toolbar\ie\1.0\youtubedownloaderToolbarIE.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360 premier edition\engine\3.8.0.41\coIEPlg.dll
TB: YouTube Downloader Toolbar: {f3fee66e-e034-436a-86e4-9690573bee8a} - c:\program files\youtube downloader toolbar\ie\1.0\youtubedownloaderToolbarIE.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
StartupFolder: c:\documents and settings\all users\start menu\programs\startup\VTAgentReboot.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {38AB0814-B09B-4378-9940-14A19638C3C2} - hxxp://www.auctiva.com/Aurigma/ImageUploader57.cab
DPF: {49232000-16E4-426C-A231-62846947304B} - hxxps://wimpro.cce.hp.com/ChatEntry/downloads/sysinfo.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1264624097382
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Filter: text/html - {92abe0e1-8a78-4579-b974-674d23f3b2b5} -
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton 360 premier edition\engine\3.8.0.41\CoIEPlg.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0308000.029\SymEFA.sys [2010-3-13 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0308000.029\BHDrvx86.sys [2010-3-13 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0308000.029\cchpx86.sys [2010-3-13 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20100702.001\IDSXpx86.sys [2010-7-2 331640]
R2 a2free;a-squared Free Service;c:\program files\a-squared free\a2service.exe [2010-6-28 1872320]
R2 Application Updater;Application Updater;c:\program files\application updater\ApplicationUpdater.exe [2010-2-19 380928]
R2 N360;Norton 360;c:\program files\norton 360 premier edition\engine\3.8.0.41\ccSvcHst.exe [2010-3-13 117640]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-5-26 102448]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20100703.003\NAVENG.SYS [2010-7-3 85552]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20100703.003\NAVEX15.SYS [2010-7-3 1347504]

=============== Created Last 30 ================

2010-07-03 17:25:36 0 ----a-w- c:\documents and settings\dean\defogger_reenable
2010-06-28 20:04:06 0 d-----w- c:\program files\a-squared Free
2010-06-28 18:01:25 0 d-----w- c:\windows\pss
2010-06-28 17:47:50 2495 ----a-w- c:\windows\icajorec.dll
2010-06-25 02:18:45 120 ----a-w- c:\windows\Pziquxawodafuvel.dat
2010-06-25 02:18:45 0 ----a-w- c:\windows\Vtokubil.bin
2010-06-17 04:09:55 0 d-----w- c:\program files\iPod
2010-06-17 04:05:04 0 d-----w- c:\program files\Bonjour
2010-06-09 16:09:11 743424 -c----w- c:\windows\system32\dllcache\iedvtool.dll
2010-06-05 22:03:13 0 d-----w- c:\docume~1\alluse~1\applic~1\DivX

==================== Find3M ====================

2010-05-18 20:35:16 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-05-18 20:35:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
2010-05-06 10:41:53 916480 ----a-w- c:\windows\system32\wininet.dll
2010-05-03 21:29:09 499712 ----a-w- c:\windows\system32\msvcp71.dll
2010-05-02 05:22:50 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-04-27 18:40:40 133616 ------w- c:\windows\system32\pxafs.dll
2010-04-27 18:40:40 126448 ------w- c:\windows\system32\pxinsi64.exe
2010-04-27 18:40:40 123888 ------w- c:\windows\system32\pxcpyi64.exe
2010-04-20 05:30:08 285696 ----a-w- c:\windows\system32\atmfd.dll
2010-04-20 00:47:44 3062048 ----a-w- c:\windows\system32\usbaaplrc.dll

============= FINISH: 21:58:29.50 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 03 July 2010 - 11:49 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  1. Do not run any other tool untill instructed to do so!
  2. Do not Attach logs unless I ask you to.
  3. Tell me about any problems that have occurred during the fix.
  4. Tell me of any other symptoms you may be having as these can help also.
  5. Do not run anything while running a fix.
  6. Do not run any other tool untill instructed to do so!


In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

Note** If you are having problems posting the complete log into this thread upload them here http://www.rapidshare.com/ and post the links in this thread

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.


One or more of the identified infections is a Backdoor Trojan. - TDSS rootkit

This could allow hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC could be compromised and there is no way to be sure that your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. "If you would like to continue, then follow the steps below, otherwise please let me know"

I Would like you to do the following.

Run Combofix:
    Please visit this webpage for download links, and instructions for running the tool:

    http://www.bleepingcomputer.com/combofix/how-to-use-combofix

    Please ensure you read this guide carefully and install the Recovery Console first.

    The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode.
    This allows us to more easily help you should your computer have a problem after an attempted removal of malware.
    It is a simple procedure that will only take a few moments of your time.


    Once installed, you should see a blue screen prompt that says:
      The Recovery Console was successfully installed.
    Please continue as follows:
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Click Yes to allow ComboFix to continue scanning for malware.

    When the tool is finished, it will produce a report for you.

    Please include the report in your next post:

    C:\ComboFix.txt

"information and logs"
    In your next post I need the following
    1. Log from Combofix
    2. let me know of any problems you may have had
    3. How is the computer doing now?

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 razzledazzle

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Posted 04 July 2010 - 05:53 PM

Thank you for trying to help. I'm trying to get started but I run into trouble right away while trying to install the Recovery Console. I can't seem to integrate Windows XP Service Pack 2 files into the Windows XP installation folder, even when I follow Microsoft's tutorial. I just get the message saying some of the files could not be copied. Is it absolutely necessary that I install the recovery, or can I just skip it and go to ComboFix?

#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 04 July 2010 - 06:00 PM

just go to combofix

If you have an internet connection it will do it itself


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 razzledazzle

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Posted 05 July 2010 - 03:14 PM

Just ran ComboFix. Here is the log. I wasn't sure if I should just post it here or include it as an attachment but I settled on attachment. I haven't noticed any problems as of yet, but I'll let you know if I do.

ComboFix 10-07-04.04 - Dean 07/05/2010 15:57:18.1.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2037.1642 [GMT -4:00]
Running from: c:\documents and settings\Dean\Desktop\ComboFix.exe
AV: Norton 360 Premier Edition *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 Premier Edition *disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\YouTube Downloader Toolbar\IE\1.0\yoUTubedownloadertoolbarie.dll
c:\program files\YouTube Downloader Toolbar\SeARchsettings.dll
c:\windows\icajorec.dll

Infected copy of c:\windows\system32\drivers\ftdisk.sys was found and disinfected
Restored copy from - Kitty had a snack tongue.gif
.
((((((((((((((((((((((((( Files Created from 2010-06-05 to 2010-07-05 )))))))))))))))))))))))))))))))
.

2010-07-05 04:08 . 2010-07-05 04:08 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Identities
2010-07-04 22:40 . 2010-07-04 22:44 -------- d-----w- C:\XPCDi386
2010-07-04 21:51 . 2010-07-04 22:34 -------- d-----w- C:\XPSP2
2010-07-02 23:03 . 2010-07-02 23:03 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Apple Computer
2010-07-02 23:03 . 2010-07-02 23:03 -------- d-----w- c:\documents and settings\NetworkService\Application Data\Apple Computer
2010-06-28 20:04 . 2010-07-04 02:37 -------- d-----w- c:\program files\a-squared Free
2010-06-28 18:38 . 2010-06-28 18:38 -------- d-----w- c:\documents and settings\Administrator\Local Settings\Application Data\Symantec
2010-06-28 17:56 . 2010-06-28 17:56 -------- d-----w- c:\documents and settings\Administrator\Application Data\Malwarebytes
2010-06-27 10:38 . 2010-06-27 10:38 -------- d-----w- c:\documents and settings\Dean\Local Settings\Application Data\{3794D856-289A-4756-A597-3C0CC0608AE1}
2010-06-26 20:15 . 2010-06-26 20:15 -------- d-sh--w- c:\documents and settings\LocalService\IETldCache
2010-06-26 19:19 . 2010-06-26 19:28 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Adobe
2010-06-26 10:31 . 2010-06-26 10:31 -------- d-----w- c:\documents and settings\Dean\Local Settings\Application Data\{DE38701F-E817-4FB1-9263-B7F31E7D9413}
2010-06-25 02:28 . 2010-06-25 02:28 -------- d-sh--w- c:\documents and settings\NetworkService\IETldCache
2010-06-25 02:18 . 2010-06-27 10:38 120 ----a-w- c:\windows\Pziquxawodafuvel.dat
2010-06-25 02:18 . 2010-06-27 10:38 0 ----a-w- c:\windows\Vtokubil.bin
2010-06-25 02:18 . 2010-06-25 02:18 -------- d-----w- c:\documents and settings\Dean\Local Settings\Application Data\{E10D66E4-C615-415B-A135-A7863EB984DE}
2010-06-17 04:09 . 2010-06-17 04:09 -------- d-----w- c:\program files\iPod
2010-06-17 04:05 . 2010-06-17 04:05 -------- d-----w- c:\program files\Bonjour
2010-06-17 04:01 . 2010-06-17 04:01 72504 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.2.0.61\SetupAdmin.exe
2010-06-09 16:09 . 2010-05-06 10:41 743424 -c----w- c:\windows\system32\dllcache\iedvtool.dll
2010-06-07 01:59 . 2010-06-07 01:59 57344 ----a-w- c:\documents and settings\All Users\Application Data\DivX\RunAsUser\RUNASUSERPROCESS.dll
2010-06-07 01:41 . 2010-06-07 01:36 1062184 ----a-w- c:\documents and settings\All Users\Application Data\DivX\Setup\Resource.dll
2010-06-07 01:41 . 2010-06-07 01:36 895256 ----a-w- c:\documents and settings\All Users\Application Data\DivX\Setup\DivXSetup.exe
2010-06-07 01:41 . 2010-01-29 03:58 530625 ----a-w- c:\documents and settings\All Users\Application Data\DivX\DivX7\DivX Converter\DivXConverterUninstall.exe
2010-06-07 01:41 . 2010-06-07 01:41 56765 ----a-w- c:\documents and settings\All Users\Application Data\DivX\DivXPlusShortcuts\Uninstaller.exe
2010-06-07 01:41 . 2010-01-29 03:58 530625 ----a-w- c:\documents and settings\All Users\Application Data\DivX\DivX7\DivX Plus DirectShow Filters\DivXDSFiltersUninstall.exe
2010-06-07 01:41 . 2010-06-07 01:41 56997 ----a-w- c:\documents and settings\All Users\Application Data\DivX\WebPlayer\Uninstaller.exe
2010-06-07 01:41 . 2010-06-07 01:41 57715 ----a-w- c:\documents and settings\All Users\Application Data\DivX\Player\Uninstaller.exe
2010-06-07 01:41 . 2010-06-07 01:41 53600 ----a-w- c:\documents and settings\All Users\Application Data\DivX\Update\Uninstaller.exe
2010-06-07 01:40 . 2010-06-07 01:40 84062 ----a-w- c:\documents and settings\All Users\Application Data\DivX\TransferWizard\Uninstaller.exe
2010-06-07 01:40 . 2010-06-07 01:40 57054 ----a-w- c:\documents and settings\All Users\Application Data\DivX\DSDesktopComponents\Uninstaller.exe
2010-06-07 01:40 . 2010-06-07 01:40 54166 ----a-w- c:\documents and settings\All Users\Application Data\DivX\DSAVCDecoder\Uninstaller.exe
2010-06-07 01:40 . 2010-06-07 01:40 57532 ----a-w- c:\documents and settings\All Users\Application Data\DivX\DSASPDecoder\Uninstaller.exe
2010-06-07 01:40 . 2010-06-07 01:40 56458 ----a-w- c:\documents and settings\All Users\Application Data\DivX\DivXDecoderShortcut\Uninstaller.exe
2010-06-07 01:40 . 2010-06-07 01:40 54174 ----a-w- c:\documents and settings\All Users\Application Data\DivX\DSAACDecoder\Uninstaller.exe
2010-06-07 01:40 . 2010-06-07 01:40 54153 ----a-w- c:\documents and settings\All Users\Application Data\DivX\DFXPlugin\Uninstaller.exe
2010-06-07 01:40 . 2010-06-07 01:40 54128 ----a-w- c:\documents and settings\All Users\Application Data\DivX\Converter\Uninstaller.exe
2010-06-07 01:40 . 2010-06-07 01:40 54644 ----a-w- c:\documents and settings\All Users\Application Data\DivX\TranscodeEngine\Uninstaller.exe
2010-06-07 01:40 . 2010-06-07 01:40 54101 ----a-w- c:\documents and settings\All Users\Application Data\DivX\MPEG2Plugin\Uninstaller.exe
2010-06-07 01:40 . 2010-06-07 01:40 57409 ----a-w- c:\documents and settings\All Users\Application Data\DivX\ControlPanel\Uninstaller.exe
2010-06-07 01:40 . 2010-06-07 01:40 52963 ----a-w- c:\documents and settings\All Users\Application Data\DivX\MSVC80CRTRedist\Uninstaller.exe
2010-06-07 01:39 . 2010-06-07 01:39 54073 ----a-w- c:\documents and settings\All Users\Application Data\DivX\Qt4.5\Uninstaller.exe
2010-06-07 01:39 . 2010-06-07 01:39 56969 ----a-w- c:\documents and settings\All Users\Application Data\DivX\ASPEncoder\Uninstaller.exe
2010-06-05 22:22 . 2010-06-05 22:22 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Google
2010-06-05 22:18 . 2010-06-05 22:20 -------- d-----w- c:\documents and settings\Dean\Local Settings\Application Data\Temp
2010-06-05 22:18 . 2010-06-05 22:18 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\Google
2010-06-05 22:17 . 2010-06-05 22:21 -------- d-----w- c:\documents and settings\Dean\Local Settings\Application Data\Google
2010-06-05 22:17 . 2010-06-05 22:22 -------- d-----w- c:\program files\Google
2010-06-05 22:03 . 2010-06-07 01:36 144696 ----a-w- c:\documents and settings\All Users\Application Data\DivX\RunAsUser\RUNASUSERPROCESS.exe
2010-06-05 22:03 . 2010-06-07 01:59 -------- d-----w- c:\documents and settings\All Users\Application Data\DivX

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-07-05 20:03 . 2010-03-28 05:15 -------- d-----w- c:\program files\YouTube Downloader Toolbar
2010-07-05 04:29 . 2010-01-29 02:07 -------- d-----w- c:\documents and settings\Dean\Application Data\Azureus
2010-07-04 17:09 . 2010-01-30 05:34 -------- d-----w- c:\documents and settings\Dean\Application Data\U3
2010-07-04 03:22 . 2010-01-28 15:49 -------- d-----w- c:\documents and settings\Dean\Application Data\Apple Computer
2010-07-01 01:02 . 2010-01-30 12:39 -------- d-----w- c:\documents and settings\Dean\Application Data\Hoyle Casino
2010-06-28 18:51 . 2010-01-27 22:23 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-06-23 23:52 . 2010-01-28 00:33 -------- d-----w- c:\documents and settings\Dean\Application Data\LimeWire
2010-06-17 04:10 . 2010-02-25 05:08 -------- d-----w- c:\program files\iTunes
2010-06-17 04:09 . 2010-01-28 15:47 -------- d-----w- c:\program files\Common Files\Apple
2010-06-17 03:59 . 2010-01-28 00:32 -------- d-----w- c:\program files\LimeWire
2010-06-10 05:58 . 2010-01-27 22:34 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help
2010-06-07 19:40 . 2010-01-29 03:59 -------- d-----w- c:\documents and settings\Dean\Application Data\DivX
2010-06-07 01:41 . 2010-01-29 03:57 -------- d-----w- c:\program files\DivX
2010-06-07 01:41 . 2010-01-29 03:57 -------- d-----w- c:\program files\Common Files\DivX Shared
2010-06-04 08:48 . 2010-03-04 21:52 -------- d-----w- c:\program files\Microsoft Silverlight
2010-05-24 13:18 . 2010-05-24 13:18 503808 ----a-w- c:\documents and settings\Dean\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-4d869a86-n\msvcp71.dll
2010-05-24 13:18 . 2010-05-24 13:18 499712 ----a-w- c:\documents and settings\Dean\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-4d869a86-n\jmc.dll
2010-05-24 13:18 . 2010-05-24 13:18 348160 ----a-w- c:\documents and settings\Dean\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-4d869a86-n\msvcr71.dll
2010-05-24 13:18 . 2010-05-24 13:18 61440 ----a-w- c:\documents and settings\Dean\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-515c7755-n\decora-sse.dll
2010-05-24 13:18 . 2010-05-24 13:18 12800 ----a-w- c:\documents and settings\Dean\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-515c7755-n\decora-d3d.dll
2010-05-20 05:30 . 2010-05-20 05:29 -------- d-----w- c:\documents and settings\All Users\Application Data\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
2010-05-20 05:27 . 2010-05-20 05:26 -------- d-----w- c:\program files\QuickTime
2010-05-18 20:35 . 2010-05-18 20:35 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-05-18 20:35 . 2010-05-18 20:35 107808 ----a-w- c:\windows\system32\dns-sd.exe
2010-05-12 04:04 . 2010-02-13 19:04 -------- d-----w- c:\documents and settings\Dean\Application Data\CyberLink
2010-05-12 04:04 . 2010-02-13 19:04 -------- d-----w- c:\documents and settings\All Users\Application Data\CyberLink
2010-05-10 02:45 . 2010-05-10 02:45 -------- d-----w- c:\documents and settings\Dean\Application Data\Media Player Classic
2010-05-09 06:22 . 2010-03-28 05:08 -------- d-----w- c:\program files\Vuze
2010-05-08 14:21 . 2010-05-08 14:21 -------- d-----w- c:\program files\Common Files\supportsoft
2010-05-06 10:41 . 2004-08-12 14:09 916480 ----a-w- c:\windows\system32\wininet.dll
2010-05-03 21:30 . 2010-05-03 21:30 49152 ----a-w- c:\documents and settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext\Components\nprpffbrowserrecordext.dll
2010-05-03 21:30 . 2010-05-03 21:30 45056 ----a-w- c:\documents and settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\ThinShims\rpnpshimwmp.dll
2010-05-03 21:30 . 2010-05-03 21:30 45056 ----a-w- c:\documents and settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\ThinShims\rpnpshimswf.dll
2010-05-03 21:30 . 2010-05-03 21:30 45056 ----a-w- c:\documents and settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\ThinShims\rpnpshimrp.dll
2010-05-03 21:30 . 2010-05-03 21:30 45056 ----a-w- c:\documents and settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\ThinShims\rpnpshimqt.dll
2010-05-03 21:30 . 2010-05-03 21:30 308808 ----a-w- c:\documents and settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\Common\rpmainbrowserrecordplugin.dll
2010-05-03 21:30 . 2010-05-03 21:30 40960 ----a-w- c:\documents and settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\Chrome\Hook\rpchromebrowserrecordhelper.dll
2010-05-03 21:30 . 2010-05-03 21:30 14848 ----a-w- c:\documents and settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll
2010-05-03 21:30 . 2010-05-03 21:30 341600 ----a-w- c:\documents and settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
2010-05-03 21:29 . 2010-01-27 22:49 499712 ----a-w- c:\windows\system32\msvcp71.dll
2010-05-02 05:22 . 2004-08-12 14:09 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-04-29 19:39 . 2010-01-27 22:23 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-04-29 19:39 . 2010-01-27 22:23 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-04-27 18:40 . 2010-01-29 03:58 9200 ------w- c:\windows\system32\drivers\cdralw2k.sys
2010-04-27 18:40 . 2010-01-29 03:58 9072 ------w- c:\windows\system32\drivers\cdr4_xp.sys
2010-04-27 18:40 . 2010-01-29 03:58 45648 ----a-w- c:\windows\system32\drivers\PxHelp20.sys
2010-04-27 18:40 . 2010-01-29 03:58 133616 ------w- c:\windows\system32\pxafs.dll
2010-04-27 18:40 . 2010-01-29 03:58 126448 ------w- c:\windows\system32\pxinsi64.exe
2010-04-27 18:40 . 2010-01-29 03:58 123888 ------w- c:\windows\system32\pxcpyi64.exe
2010-04-20 05:30 . 2004-08-12 13:55 285696 ----a-w- c:\windows\system32\atmfd.dll
2010-04-20 00:47 . 2010-01-28 15:48 3062048 ----a-w- c:\windows\system32\usbaaplrc.dll
2010-04-20 00:47 . 2010-01-28 15:48 41984 ----a-w- c:\windows\system32\drivers\usbaapl.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RTHDCPL"="RTHDCPL.EXE" [2007-04-26 16132608]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-04-17 162584]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-01-11 246504]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-03-18 421888]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
VTAgentReboot.exe [2001-10-8 143360]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]
@="FSFilter Activity Monitor"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Event Planner Reminder Express.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Event Planner Reminder Express.lnk
backup=c:\windows\pss\Event Planner Reminder Express.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Exif Launcher S.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Exif Launcher S.lnk
backup=c:\windows\pss\Exif Launcher S.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^VTAgentReboot.exe]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\VTAgentReboot.exe
backup=c:\windows\pss\VTAgentReboot.exeCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2010-03-24 18:17 952768 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2010-04-04 05:42 36272 ----a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DivXUpdate]
2010-06-03 00:50 1144104 ----a-w- c:\program files\DivX\DivX Update\DivXUpdate.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
2007-04-17 00:51 142104 ----a-w- c:\windows\system32\igfxtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\InCD]
2007-05-15 20:55 1057328 ----a-w- c:\program files\Nero\Nero 7\InCD\InCD.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2010-06-15 20:33 141624 ----a-w- c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LanguageShortcut]
2006-12-06 03:55 54832 ----a-w- c:\program files\CyberLink\PowerDVD\Language\Language.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
2008-04-14 00:12 1695232 ------w- c:\program files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
2007-03-01 20:57 153136 ----a-w- c:\program files\Common Files\Ahead\Lib\NeroCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Persistence]
2007-04-17 00:51 138008 ----a-w- c:\windows\system32\igfxpers.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2010-03-18 01:53 421888 ----a-w- c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RemoteControl]
2006-11-23 20:10 56928 ------w- c:\program files\CyberLink\PowerDVD\PDVDServ.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SearchSettings]
2010-02-20 00:27 974848 ----a-w- c:\program files\YouTube Downloader Toolbar\SearchSettings.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SecurDisc]
2007-05-15 20:55 1628208 ----a-w- c:\program files\Nero\Nero 7\InCD\NBHGui.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
2010-05-03 21:29 202256 ----a-w- c:\program files\Common Files\Real\Update_OB\realsched.exe

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
"c:\\Program Files\\Vuze\\Azureus.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0308000.029\SymEFA.sys [3/13/2010 1:01 AM 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\N360\0308000.029\BHDrvx86.sys [3/13/2010 1:01 AM 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\N360\0308000.029\cchpx86.sys [3/13/2010 1:01 AM 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100702.001\IDSXpx86.sys [7/2/2010 9:26 PM 331640]
R2 a2free;a-squared Free Service;c:\program files\a-squared Free\a2service.exe [6/28/2010 4:04 PM 1872320]
R2 Application Updater;Application Updater;c:\program files\Application Updater\ApplicationUpdater.exe [2/19/2010 7:43 PM 380928]
R2 N360;Norton 360;c:\program files\Norton 360 Premier Edition\Engine\3.8.0.41\ccSvcHst.exe [3/13/2010 1:00 AM 117640]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [5/26/2010 4:00 AM 102448]
.
Contents of the 'Scheduled Tasks' folder

2010-07-04 c:\windows\Tasks\Norton Security Scan for Administrator.job
- c:\program files\Norton Security Scan\Engine\2.7.0.52\Nss.exe [2010-01-29 04:04]

2010-07-04 c:\windows\Tasks\Norton Security Scan for Dean.job
- c:\program files\Norton Security Scan\Engine\2.7.0.52\Nss.exe [2010-01-29 04:04]

2010-07-05 c:\windows\Tasks\RealUpgradeLogonTaskS-1-5-21-1935655697-1078081533-725345543-1004.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2010-02-25 02:09]

2010-07-01 c:\windows\Tasks\RealUpgradeScheduledTaskS-1-5-21-1935655697-1078081533-725345543-1004.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2010-02-25 02:09]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
uInternet Settings,ProxyServer = http=127.0.0.1:5577
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
.
- - - - ORPHANS REMOVED - - - -

MSConfigStartUp-bpebagsp - c:\documents and settings\Dean\Local Settings\Application Data\krynqhdhw\fiwpxlutssd.exe
MSConfigStartUp-Nmiqukigatekudat - c:\windows\isutelag.dll
AddRemove-{7B63B2922B174135AFC0E1377DD81EC2} - c:\program files\DivX\DivXCodecUninstall.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-07-05 16:05
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files\Norton 360 Premier Edition\Engine\3.8.0.41\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton 360 Premier Edition\Engine\3.8.0.41\diMaster.dll\" /prefetch:1"
.
Completion time: 2010-07-05 16:06:59
ComboFix-quarantined-files.txt 2010-07-05 20:06

Pre-Run: 276,151,791,616 bytes free
Post-Run: 276,866,637,824 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

- - End Of File - - D135A8AA5B3358E62210372DC85CA5C8

Attached Files


Edited by razzledazzle, 05 July 2010 - 03:55 PM.


#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
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  • Gender:Male
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  • Local time:07:08 AM

Posted 05 July 2010 - 03:26 PM

Greetings

It is better to copy and paste the report for research now and for later

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

CODE
DDS::
uInternet Settings,ProxyServer = http=127.0.0.1:5577


Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe

This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"
    In your next post I need the following
    1. report from Combofix
    2. let me know of any problems you may have had
    3. How is the computer doing now after running the script?

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 razzledazzle

razzledazzle
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:07:08 AM

Posted 05 July 2010 - 04:05 PM

ComboFix 10-07-04.04 - Dean 07/05/2010 16:58:36.2.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2037.1503 [GMT -4:00]
Running from: c:\documents and settings\Dean\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Dean\Desktop\CFScript.txt
AV: Norton 360 Premier Edition *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 Premier Edition *disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
.

((((((((((((((((((((((((( Files Created from 2010-06-05 to 2010-07-05 )))))))))))))))))))))))))))))))
.

2010-07-05 04:08 . 2010-07-05 04:08 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Identities
2010-07-04 22:40 . 2010-07-04 22:44 -------- d-----w- C:\XPCDi386
2010-07-04 21:51 . 2010-07-04 22:34 -------- d-----w- C:\XPSP2
2010-07-02 23:03 . 2010-07-02 23:03 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Apple Computer
2010-07-02 23:03 . 2010-07-02 23:03 -------- d-----w- c:\documents and settings\NetworkService\Application Data\Apple Computer
2010-06-28 20:04 . 2010-07-04 02:37 -------- d-----w- c:\program files\a-squared Free
2010-06-28 18:38 . 2010-06-28 18:38 -------- d-----w- c:\documents and settings\Administrator\Local Settings\Application Data\Symantec
2010-06-28 17:56 . 2010-06-28 17:56 -------- d-----w- c:\documents and settings\Administrator\Application Data\Malwarebytes
2010-06-27 10:38 . 2010-06-27 10:38 -------- d-----w- c:\documents and settings\Dean\Local Settings\Application Data\{3794D856-289A-4756-A597-3C0CC0608AE1}
2010-06-26 20:15 . 2010-06-26 20:15 -------- d-sh--w- c:\documents and settings\LocalService\IETldCache
2010-06-26 19:19 . 2010-06-26 19:28 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Adobe
2010-06-26 10:31 . 2010-06-26 10:31 -------- d-----w- c:\documents and settings\Dean\Local Settings\Application Data\{DE38701F-E817-4FB1-9263-B7F31E7D9413}
2010-06-25 02:28 . 2010-06-25 02:28 -------- d-sh--w- c:\documents and settings\NetworkService\IETldCache
2010-06-25 02:18 . 2010-06-27 10:38 120 ----a-w- c:\windows\Pziquxawodafuvel.dat
2010-06-25 02:18 . 2010-06-27 10:38 0 ----a-w- c:\windows\Vtokubil.bin
2010-06-25 02:18 . 2010-06-25 02:18 -------- d-----w- c:\documents and settings\Dean\Local Settings\Application Data\{E10D66E4-C615-415B-A135-A7863EB984DE}
2010-06-17 04:09 . 2010-06-17 04:09 -------- d-----w- c:\program files\iPod
2010-06-17 04:05 . 2010-06-17 04:05 -------- d-----w- c:\program files\Bonjour
2010-06-17 04:01 . 2010-06-17 04:01 72504 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.2.0.61\SetupAdmin.exe
2010-06-09 16:09 . 2010-05-06 10:41 743424 -c----w- c:\windows\system32\dllcache\iedvtool.dll
2010-06-07 01:59 . 2010-06-07 01:59 57344 ----a-w- c:\documents and settings\All Users\Application Data\DivX\RunAsUser\RUNASUSERPROCESS.dll
2010-06-07 01:41 . 2010-06-07 01:36 1062184 ----a-w- c:\documents and settings\All Users\Application Data\DivX\Setup\Resource.dll
2010-06-07 01:41 . 2010-06-07 01:36 895256 ----a-w- c:\documents and settings\All Users\Application Data\DivX\Setup\DivXSetup.exe
2010-06-07 01:41 . 2010-01-29 03:58 530625 ----a-w- c:\documents and settings\All Users\Application Data\DivX\DivX7\DivX Converter\DivXConverterUninstall.exe
2010-06-07 01:41 . 2010-06-07 01:41 56765 ----a-w- c:\documents and settings\All Users\Application Data\DivX\DivXPlusShortcuts\Uninstaller.exe
2010-06-07 01:41 . 2010-01-29 03:58 530625 ----a-w- c:\documents and settings\All Users\Application Data\DivX\DivX7\DivX Plus DirectShow Filters\DivXDSFiltersUninstall.exe
2010-06-07 01:41 . 2010-06-07 01:41 56997 ----a-w- c:\documents and settings\All Users\Application Data\DivX\WebPlayer\Uninstaller.exe
2010-06-07 01:41 . 2010-06-07 01:41 57715 ----a-w- c:\documents and settings\All Users\Application Data\DivX\Player\Uninstaller.exe
2010-06-07 01:41 . 2010-06-07 01:41 53600 ----a-w- c:\documents and settings\All Users\Application Data\DivX\Update\Uninstaller.exe
2010-06-07 01:40 . 2010-06-07 01:40 84062 ----a-w- c:\documents and settings\All Users\Application Data\DivX\TransferWizard\Uninstaller.exe
2010-06-07 01:40 . 2010-06-07 01:40 57054 ----a-w- c:\documents and settings\All Users\Application Data\DivX\DSDesktopComponents\Uninstaller.exe
2010-06-07 01:40 . 2010-06-07 01:40 54166 ----a-w- c:\documents and settings\All Users\Application Data\DivX\DSAVCDecoder\Uninstaller.exe
2010-06-07 01:40 . 2010-06-07 01:40 57532 ----a-w- c:\documents and settings\All Users\Application Data\DivX\DSASPDecoder\Uninstaller.exe
2010-06-07 01:40 . 2010-06-07 01:40 56458 ----a-w- c:\documents and settings\All Users\Application Data\DivX\DivXDecoderShortcut\Uninstaller.exe
2010-06-07 01:40 . 2010-06-07 01:40 54174 ----a-w- c:\documents and settings\All Users\Application Data\DivX\DSAACDecoder\Uninstaller.exe
2010-06-07 01:40 . 2010-06-07 01:40 54153 ----a-w- c:\documents and settings\All Users\Application Data\DivX\DFXPlugin\Uninstaller.exe
2010-06-07 01:40 . 2010-06-07 01:40 54128 ----a-w- c:\documents and settings\All Users\Application Data\DivX\Converter\Uninstaller.exe
2010-06-07 01:40 . 2010-06-07 01:40 54644 ----a-w- c:\documents and settings\All Users\Application Data\DivX\TranscodeEngine\Uninstaller.exe
2010-06-07 01:40 . 2010-06-07 01:40 54101 ----a-w- c:\documents and settings\All Users\Application Data\DivX\MPEG2Plugin\Uninstaller.exe
2010-06-07 01:40 . 2010-06-07 01:40 57409 ----a-w- c:\documents and settings\All Users\Application Data\DivX\ControlPanel\Uninstaller.exe
2010-06-07 01:40 . 2010-06-07 01:40 52963 ----a-w- c:\documents and settings\All Users\Application Data\DivX\MSVC80CRTRedist\Uninstaller.exe
2010-06-07 01:39 . 2010-06-07 01:39 54073 ----a-w- c:\documents and settings\All Users\Application Data\DivX\Qt4.5\Uninstaller.exe
2010-06-07 01:39 . 2010-06-07 01:39 56969 ----a-w- c:\documents and settings\All Users\Application Data\DivX\ASPEncoder\Uninstaller.exe
2010-06-05 22:22 . 2010-06-05 22:22 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Google
2010-06-05 22:18 . 2010-06-05 22:20 -------- d-----w- c:\documents and settings\Dean\Local Settings\Application Data\Temp
2010-06-05 22:18 . 2010-06-05 22:18 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\Google
2010-06-05 22:17 . 2010-06-05 22:21 -------- d-----w- c:\documents and settings\Dean\Local Settings\Application Data\Google
2010-06-05 22:17 . 2010-06-05 22:22 -------- d-----w- c:\program files\Google
2010-06-05 22:03 . 2010-06-07 01:36 144696 ----a-w- c:\documents and settings\All Users\Application Data\DivX\RunAsUser\RUNASUSERPROCESS.exe
2010-06-05 22:03 . 2010-06-07 01:59 -------- d-----w- c:\documents and settings\All Users\Application Data\DivX

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-07-05 20:03 . 2010-03-28 05:15 -------- d-----w- c:\program files\YouTube Downloader Toolbar
2010-07-05 04:29 . 2010-01-29 02:07 -------- d-----w- c:\documents and settings\Dean\Application Data\Azureus
2010-07-04 17:09 . 2010-01-30 05:34 -------- d-----w- c:\documents and settings\Dean\Application Data\U3
2010-07-04 03:22 . 2010-01-28 15:49 -------- d-----w- c:\documents and settings\Dean\Application Data\Apple Computer
2010-07-01 01:02 . 2010-01-30 12:39 -------- d-----w- c:\documents and settings\Dean\Application Data\Hoyle Casino
2010-06-28 18:51 . 2010-01-27 22:23 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-06-23 23:52 . 2010-01-28 00:33 -------- d-----w- c:\documents and settings\Dean\Application Data\LimeWire
2010-06-17 04:10 . 2010-02-25 05:08 -------- d-----w- c:\program files\iTunes
2010-06-17 04:09 . 2010-01-28 15:47 -------- d-----w- c:\program files\Common Files\Apple
2010-06-17 03:59 . 2010-01-28 00:32 -------- d-----w- c:\program files\LimeWire
2010-06-10 05:58 . 2010-01-27 22:34 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help
2010-06-07 19:40 . 2010-01-29 03:59 -------- d-----w- c:\documents and settings\Dean\Application Data\DivX
2010-06-07 01:41 . 2010-01-29 03:57 -------- d-----w- c:\program files\DivX
2010-06-07 01:41 . 2010-01-29 03:57 -------- d-----w- c:\program files\Common Files\DivX Shared
2010-06-04 08:48 . 2010-03-04 21:52 -------- d-----w- c:\program files\Microsoft Silverlight
2010-05-24 13:18 . 2010-05-24 13:18 503808 ----a-w- c:\documents and settings\Dean\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-4d869a86-n\msvcp71.dll
2010-05-24 13:18 . 2010-05-24 13:18 499712 ----a-w- c:\documents and settings\Dean\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-4d869a86-n\jmc.dll
2010-05-24 13:18 . 2010-05-24 13:18 348160 ----a-w- c:\documents and settings\Dean\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-4d869a86-n\msvcr71.dll
2010-05-24 13:18 . 2010-05-24 13:18 61440 ----a-w- c:\documents and settings\Dean\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-515c7755-n\decora-sse.dll
2010-05-24 13:18 . 2010-05-24 13:18 12800 ----a-w- c:\documents and settings\Dean\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-515c7755-n\decora-d3d.dll
2010-05-20 05:30 . 2010-05-20 05:29 -------- d-----w- c:\documents and settings\All Users\Application Data\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
2010-05-20 05:27 . 2010-05-20 05:26 -------- d-----w- c:\program files\QuickTime
2010-05-18 20:35 . 2010-05-18 20:35 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-05-18 20:35 . 2010-05-18 20:35 107808 ----a-w- c:\windows\system32\dns-sd.exe
2010-05-12 04:04 . 2010-02-13 19:04 -------- d-----w- c:\documents and settings\Dean\Application Data\CyberLink
2010-05-12 04:04 . 2010-02-13 19:04 -------- d-----w- c:\documents and settings\All Users\Application Data\CyberLink
2010-05-10 02:45 . 2010-05-10 02:45 -------- d-----w- c:\documents and settings\Dean\Application Data\Media Player Classic
2010-05-09 06:22 . 2010-03-28 05:08 -------- d-----w- c:\program files\Vuze
2010-05-08 14:21 . 2010-05-08 14:21 -------- d-----w- c:\program files\Common Files\supportsoft
2010-05-06 10:41 . 2004-08-12 14:09 916480 ----a-w- c:\windows\system32\wininet.dll
2010-05-03 21:30 . 2010-05-03 21:30 49152 ----a-w- c:\documents and settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext\Components\nprpffbrowserrecordext.dll
2010-05-03 21:30 . 2010-05-03 21:30 45056 ----a-w- c:\documents and settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\ThinShims\rpnpshimwmp.dll
2010-05-03 21:30 . 2010-05-03 21:30 45056 ----a-w- c:\documents and settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\ThinShims\rpnpshimswf.dll
2010-05-03 21:30 . 2010-05-03 21:30 45056 ----a-w- c:\documents and settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\ThinShims\rpnpshimrp.dll
2010-05-03 21:30 . 2010-05-03 21:30 45056 ----a-w- c:\documents and settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\ThinShims\rpnpshimqt.dll
2010-05-03 21:30 . 2010-05-03 21:30 308808 ----a-w- c:\documents and settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\Common\rpmainbrowserrecordplugin.dll
2010-05-03 21:30 . 2010-05-03 21:30 40960 ----a-w- c:\documents and settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\Chrome\Hook\rpchromebrowserrecordhelper.dll
2010-05-03 21:30 . 2010-05-03 21:30 14848 ----a-w- c:\documents and settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll
2010-05-03 21:30 . 2010-05-03 21:30 341600 ----a-w- c:\documents and settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
2010-05-03 21:29 . 2010-01-27 22:49 499712 ----a-w- c:\windows\system32\msvcp71.dll
2010-05-02 05:22 . 2004-08-12 14:09 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-04-29 19:39 . 2010-01-27 22:23 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-04-29 19:39 . 2010-01-27 22:23 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-04-27 18:40 . 2010-01-29 03:58 9200 ------w- c:\windows\system32\drivers\cdralw2k.sys
2010-04-27 18:40 . 2010-01-29 03:58 9072 ------w- c:\windows\system32\drivers\cdr4_xp.sys
2010-04-27 18:40 . 2010-01-29 03:58 45648 ----a-w- c:\windows\system32\drivers\PxHelp20.sys
2010-04-27 18:40 . 2010-01-29 03:58 133616 ------w- c:\windows\system32\pxafs.dll
2010-04-27 18:40 . 2010-01-29 03:58 126448 ------w- c:\windows\system32\pxinsi64.exe
2010-04-27 18:40 . 2010-01-29 03:58 123888 ------w- c:\windows\system32\pxcpyi64.exe
2010-04-20 05:30 . 2004-08-12 13:55 285696 ----a-w- c:\windows\system32\atmfd.dll
2010-04-20 00:47 . 2010-01-28 15:48 3062048 ----a-w- c:\windows\system32\usbaaplrc.dll
2010-04-20 00:47 . 2010-01-28 15:48 41984 ----a-w- c:\windows\system32\drivers\usbaapl.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RTHDCPL"="RTHDCPL.EXE" [2007-04-26 16132608]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-04-17 162584]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-01-11 246504]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-03-18 421888]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
VTAgentReboot.exe [2001-10-8 143360]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]
@="FSFilter Activity Monitor"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Event Planner Reminder Express.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Event Planner Reminder Express.lnk
backup=c:\windows\pss\Event Planner Reminder Express.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Exif Launcher S.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Exif Launcher S.lnk
backup=c:\windows\pss\Exif Launcher S.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^VTAgentReboot.exe]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\VTAgentReboot.exe
backup=c:\windows\pss\VTAgentReboot.exeCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2010-03-24 18:17 952768 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2010-04-04 05:42 36272 ----a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DivXUpdate]
2010-06-03 00:50 1144104 ----a-w- c:\program files\DivX\DivX Update\DivXUpdate.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
2007-04-17 00:51 142104 ----a-w- c:\windows\system32\igfxtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\InCD]
2007-05-15 20:55 1057328 ----a-w- c:\program files\Nero\Nero 7\InCD\InCD.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2010-06-15 20:33 141624 ----a-w- c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LanguageShortcut]
2006-12-06 03:55 54832 ----a-w- c:\program files\CyberLink\PowerDVD\Language\Language.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
2008-04-14 00:12 1695232 ------w- c:\program files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
2007-03-01 20:57 153136 ----a-w- c:\program files\Common Files\Ahead\Lib\NeroCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Persistence]
2007-04-17 00:51 138008 ----a-w- c:\windows\system32\igfxpers.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2010-03-18 01:53 421888 ----a-w- c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RemoteControl]
2006-11-23 20:10 56928 ------w- c:\program files\CyberLink\PowerDVD\PDVDServ.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SearchSettings]
2010-02-20 00:27 974848 ----a-w- c:\program files\YouTube Downloader Toolbar\SearchSettings.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SecurDisc]
2007-05-15 20:55 1628208 ----a-w- c:\program files\Nero\Nero 7\InCD\NBHGui.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
2010-05-03 21:29 202256 ----a-w- c:\program files\Common Files\Real\Update_OB\realsched.exe

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
"c:\\Program Files\\Vuze\\Azureus.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0308000.029\SymEFA.sys [3/13/2010 1:01 AM 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\N360\0308000.029\BHDrvx86.sys [3/13/2010 1:01 AM 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\N360\0308000.029\cchpx86.sys [3/13/2010 1:01 AM 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100702.001\IDSXpx86.sys [7/2/2010 9:26 PM 331640]
R2 a2free;a-squared Free Service;c:\program files\a-squared Free\a2service.exe [6/28/2010 4:04 PM 1872320]
R2 Application Updater;Application Updater;c:\program files\Application Updater\ApplicationUpdater.exe [2/19/2010 7:43 PM 380928]
R2 N360;Norton 360;c:\program files\Norton 360 Premier Edition\Engine\3.8.0.41\ccSvcHst.exe [3/13/2010 1:00 AM 117640]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [5/26/2010 4:00 AM 102448]
.
Contents of the 'Scheduled Tasks' folder

2010-07-04 c:\windows\Tasks\Norton Security Scan for Administrator.job
- c:\program files\Norton Security Scan\Engine\2.7.0.52\Nss.exe [2010-01-29 04:04]

2010-07-05 c:\windows\Tasks\Norton Security Scan for Dean.job
- c:\program files\Norton Security Scan\Engine\2.7.0.52\Nss.exe [2010-01-29 04:04]

2010-07-05 c:\windows\Tasks\RealUpgradeLogonTaskS-1-5-21-1935655697-1078081533-725345543-1004.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2010-02-25 02:09]

2010-07-01 c:\windows\Tasks\RealUpgradeScheduledTaskS-1-5-21-1935655697-1078081533-725345543-1004.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2010-02-25 02:09]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
.

**************************************************************************
scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files:

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files\Norton 360 Premier Edition\Engine\3.8.0.41\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton 360 Premier Edition\Engine\3.8.0.41\diMaster.dll\" /prefetch:1"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(3016)
c:\windows\system32\WININET.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_e6967989\MSVCR80.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
Completion time: 2010-07-05 17:01:59
ComboFix-quarantined-files.txt 2010-07-05 21:01
ComboFix2.txt 2010-07-05 20:07

Pre-Run: 276,866,809,856 bytes free
Post-Run: 276,858,081,280 bytes free

- - End Of File - - 00C9BBACD6A2ADEB7F2DE3B67EC30679

#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
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  • Local time:07:08 AM

Posted 05 July 2010 - 04:48 PM

Hello

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs
    1. click on start
    2. then go to settings
    3. after that you need control panel
    4. look for the icon add/remove programs
    click on the following programs

    Adobe Reader 9.3.2

    and click on remove

Update Adobe Reader
    Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
      If you don't like Adobe Reader (33.5 MB), you can download Foxit PDF Reader(3.5MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.

Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
        Applications and Applets
        Trace and Log Files
    • Click OK on Delete Temporary Files Window
      Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
    • Click OK to leave the Temporary Files Window
    • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):
  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :
    I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis
  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"
    In your next post I need the following
    1. Log From MBAM
    2. report from Hijackthis
    3. let me know of any problems you may have had
    4. How is the computer doing now?

Gringo



I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#9 razzledazzle

razzledazzle
  • Topic Starter

  • Members
  • 9 posts
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  • Local time:07:08 AM

Posted 05 July 2010 - 05:49 PM

I had a small problem when running TFC. The first time I ran it it found around 40 MB of things it needed to delete so a reboot was in order. I clicked ok to reboot and then I was taken to the Windows screen that says "Windows is shutting down." It stayed that way for over 10 minutes without ever shutting down. I then did it manually and re-ran TFC to see if it successfully deleted the items. All but 1 MB was deleted so it needed to reboot again to delete the final item. Again it stayed on the Windows screen and never restarted. I tried 3 times all without a successful reboot without doing it manually myself. Is this bad?

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4281

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

7/5/2010 6:36:57 PM
mbam-log-2010-07-05 (18-36-57).txt

Scan type: Quick scan
Objects scanned: 130800
Time elapsed: 3 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:41:41 PM, on 7/5/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\a-squared Free\a2service.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Application Updater\ApplicationUpdater.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton 360 Premier Edition\Engine\3.8.0.41\ccSvcHst.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Norton 360 Premier Edition\Engine\3.8.0.41\ccSvcHst.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360 Premier Edition\Engine\3.8.0.41\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360 Premier Edition\Engine\3.8.0.41\IPSBHO.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360 Premier Edition\Engine\3.8.0.41\coIEPlg.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: VTAgentReboot.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {38AB0814-B09B-4378-9940-14A19638C3C2} (Auctiva Image Uploader Control) - http://www.auctiva.com/Aurigma/ImageUploader57.cab
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - https://wimpro.cce.hp.com/ChatEntry/downloads/sysinfo.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1264624097382
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton 360 Premier Edition\Engine\3.8.0.41\coIEPlg.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Application Updater - Spigot, Inc. - C:\Program Files\Application Updater\ApplicationUpdater.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360 Premier Edition\Engine\3.8.0.41\ccSvcHst.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe

--
End of file - 6375 bytes


#10 gringo_pr

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Posted 05 July 2010 - 06:40 PM

Greetings

that is ok - somefiles may be in use

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):
      O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
      O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space

    O4 - HKLM\..\Run: [IntelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe"


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan

Go Eset web page to run an online scannner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
      Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic


"information and logs"
    In your next post I need the following
    1. Log from ESET
    2. let me know of any problems you may have had
    3. How is the computer doing now?

Gringo



I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#11 razzledazzle

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Posted 05 July 2010 - 08:20 PM

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=b6b026ad5e58d4488328a84168b1cb59
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2010-07-06 12:39:41
# local_time=2010-07-05 08:39:41 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=1024 16777215 100 0 13660684 13660684 0 0
# compatibility_mode=3589 16777189 100 100 5094839 13413310 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=64956
# found=10
# cleaned=0
# scan_time=2463
C:\Program Files\YouTube Downloader Toolbar\SearchSettings.exe Win32/Adware.Toolbar.Dealio application 00000000000000000000000000000000 I
C:\Program Files\YouTube Downloader Toolbar\WidgiHelper.exe Win32/Adware.Toolbar.Dealio application 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\Program Files\YouTube Downloader Toolbar\SearchSettings.dll.vir Win32/Adware.Toolbar.Dealio application 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\Program Files\YouTube Downloader Toolbar\IE\1.0\youtubedownloaderToolbarIE.dll.vir Win32/Adware.Toolbar.Dealio application 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\WINDOWS\system32\Drivers\ftdisk.sys.vir Win32/Olmarik.ZC trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{CC441EC8-FC8D-4894-BBA4-367C45BEFDB8}\RP177\A0015616.dll a variant of Win32/Cimag.CK trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{CC441EC8-FC8D-4894-BBA4-367C45BEFDB8}\RP179\A0015718.dll a variant of Win32/Cimag.CK trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{CC441EC8-FC8D-4894-BBA4-367C45BEFDB8}\RP186\A0025641.sys Win32/Olmarik.ZC trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{CC441EC8-FC8D-4894-BBA4-367C45BEFDB8}\RP186\A0025676.dll Win32/Adware.Toolbar.Dealio application 00000000000000000000000000000000 I
C:\System Volume Information\_restore{CC441EC8-FC8D-4894-BBA4-367C45BEFDB8}\RP186\A0025677.dll Win32/Adware.Toolbar.Dealio application 00000000000000000000000000000000 I


#12 gringo_pr

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Posted 05 July 2010 - 09:04 PM

Greetings

The logs look great!!! Just two files to remove.

delete files
  • Copy all text in the quote box (below)...to Notepad.
    QUOTE
    @echo off
    del /f /s /q "C:\Program Files\YouTube Downloader Toolbar\SearchSettings.exe"
    del /f /s /q "C:\Program Files\YouTube Downloader Toolbar\WidgiHelper.exe"
    del %0
  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: <--XP
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.

Very well done!! This is my general post for when your logs show no more signs of malware ;)- Please let me know if you still are having problems with your computer and what these problems are.

The Online scan is only reporting backups created during the course of this fix, and items located in C:\System Volume Information\, which is where System Restore's cache is stored. Whatever is in there can't harm you unless you choose to perform a manual restore. Nevertheless, we shall be resetting/clearing the cache shortly.

The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point.

:DeFogger:
    To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.

:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:clear system restore points:

This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • choose your root drive (normally C:)
  • after it calculates how much space you will save it will open up a new window
  • Select the More options tab at the top of the window
  • Choose the option to clean up system restore and OK it.
  • go back to the disk clean up tab
  • put a checkmark in all - except compress old files (leave this unchecked)
  • click Ok then click yes
This will remove all restore points except the new one you just created and clean unneeded files

:Make your Internet Explorer more secure:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.

:Make Firefox more secure:

:Turn On Automatic Updates:
    Turn On Automatic Updates
    1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
    2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

    If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

    or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and useing often.

please read this great article by miekiemoes How to prevent Malware:
and
this great article by Tony Klein So How Did I Get Infected In First Place

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here:

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 razzledazzle

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Posted 06 July 2010 - 09:42 PM

Thank you so much for all your help. The computer seems to be running great now and I've noticed no problems whatsoever. Thanks again for your help and I'll definitely recommend this site to anyone having computer problems.

#14 gringo_pr

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Posted 06 July 2010 - 09:52 PM

You are very welcome

Surf in peace busy.gif


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 gringo_pr

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Posted 09 July 2010 - 10:52 PM

Since the issue is resolved, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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