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AV Security Suite


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2 replies to this topic

#1 joshuathomas

joshuathomas

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  • Local time:05:53 PM

Posted 03 July 2010 - 03:16 PM

ComboFix 10-07-01.02 - Janet 07/03/2010 12:53:12.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.502.108 [GMT -7:00]
Running from: c:\documents and settings\Janet\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *On-access scanning disabled* (Updated) {BCF43643-A118-4432-AEDE-D861FCBCFCDF}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Janet\Local Settings\Application Data\jkxtbqnvg
c:\documents and settings\Janet\Local Settings\Application Data\jkxtbqnvg\phdsbtxtssd.exe

.
((((((((((((((((((((((((( Files Created from 2010-06-03 to 2010-07-03 )))))))))))))))))))))))))))))))
.

2010-07-02 19:31 . 2010-07-02 19:31 -------- d-----w- c:\documents and settings\All Users\Application Data\Norton
2010-07-02 19:27 . 2010-07-02 19:31 -------- d-----w- c:\program files\NortonInstaller
2010-07-02 19:27 . 2010-07-02 19:29 -------- d-----w- c:\documents and settings\All Users\Application Data\NortonInstaller
2010-07-02 03:32 . 2010-07-02 03:35 664 ----a-w- c:\windows\system32\d3d9caps.dat
2010-06-15 10:00 . 2010-06-15 10:00 -------- d-----w- c:\windows\system32\KB905474
2010-06-15 02:36 . 2010-06-15 02:36 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Apple
2010-06-14 15:50 . 2010-06-14 15:50 503808 ----a-w- c:\documents and settings\Janet\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-71e3f713-n\msvcp71.dll
2010-06-14 15:50 . 2010-06-14 15:50 499712 ----a-w- c:\documents and settings\Janet\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-71e3f713-n\jmc.dll
2010-06-14 15:50 . 2010-06-14 15:50 348160 ----a-w- c:\documents and settings\Janet\Application Data\Sun\Java\Deployment\SystemCache\6.0\46\f84c6ae-71e3f713-n\msvcr71.dll
2010-06-14 15:50 . 2010-06-14 15:50 61440 ----a-w- c:\documents and settings\Janet\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-111c0239-n\decora-sse.dll
2010-06-14 15:50 . 2010-06-14 15:50 12800 ----a-w- c:\documents and settings\Janet\Application Data\Sun\Java\Deployment\SystemCache\6.0\50\5535ab32-111c0239-n\decora-d3d.dll
2010-06-14 01:37 . 2010-06-14 02:38 -------- d-----w- c:\documents and settings\Janet\Application Data\Apple Computer
2010-06-14 01:36 . 2009-05-18 20:17 26600 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2010-06-14 01:36 . 2008-04-17 19:12 107368 ----a-w- c:\windows\system32\GEARAspi.dll
2010-06-14 01:35 . 2010-06-14 01:35 -------- d-----w- c:\program files\iPod
2010-06-14 01:35 . 2010-06-14 01:36 -------- d-----w- c:\documents and settings\All Users\Application Data\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
2010-06-14 01:35 . 2010-06-14 01:36 -------- d-----w- c:\program files\iTunes
2010-06-14 01:33 . 2010-06-14 01:34 -------- d-----w- c:\program files\QuickTime
2010-06-14 01:33 . 2010-06-14 01:35 -------- d-----w- c:\documents and settings\All Users\Application Data\Apple Computer
2010-06-14 01:33 . 2010-06-14 01:33 -------- d-----w- c:\documents and settings\Janet\Local Settings\Application Data\Apple
2010-06-14 01:33 . 2010-06-14 01:33 -------- d-----w- c:\program files\Apple Software Update
2010-06-14 01:32 . 2010-06-14 01:32 -------- d-----w- c:\program files\Bonjour
2010-06-14 01:32 . 2010-06-14 01:35 -------- d-----w- c:\program files\Common Files\Apple
2010-06-14 01:32 . 2010-06-14 01:32 -------- d-----w- c:\documents and settings\All Users\Application Data\Apple
2010-06-14 01:31 . 2010-06-14 01:37 -------- d-----w- c:\documents and settings\Janet\Local Settings\Application Data\Apple Computer
2010-06-12 15:45 . 2010-06-12 15:45 17720 ----a-w- c:\documents and settings\NetworkService\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-06-12 15:42 . 2008-04-14 13:42 221184 ----a-w- c:\windows\system32\wmpns.dll
2010-06-12 15:39 . 2010-06-12 15:52 -------- d-----w- c:\windows\ie8updates
2010-06-12 04:41 . 2010-05-06 10:41 12800 -c----w- c:\windows\system32\dllcache\xpshims.dll
2010-06-12 04:41 . 2010-05-06 10:41 599040 -c----w- c:\windows\system32\dllcache\msfeeds.dll
2010-06-12 04:41 . 2010-05-06 10:41 55296 -c----w- c:\windows\system32\dllcache\msfeedsbs.dll
2010-06-12 04:41 . 2010-05-06 10:41 743424 -c----w- c:\windows\system32\dllcache\iedvtool.dll
2010-06-12 04:41 . 2010-05-06 10:41 247808 -c----w- c:\windows\system32\dllcache\ieproxy.dll
2010-06-12 04:41 . 2010-05-06 10:41 1985536 -c----w- c:\windows\system32\dllcache\iertutil.dll
2010-06-12 04:41 . 2010-05-06 10:41 11076096 -c----w- c:\windows\system32\dllcache\ieframe.dll
2010-06-12 04:38 . 2010-02-24 13:11 455680 -c----w- c:\windows\system32\dllcache\mrxsmb.sys
2010-06-12 04:37 . 2010-02-17 16:10 2189952 -c----w- c:\windows\system32\dllcache\ntoskrnl.exe
2010-06-12 04:37 . 2010-02-16 14:08 2146304 -c----w- c:\windows\system32\dllcache\ntkrnlmp.exe
2010-06-12 04:37 . 2010-02-16 13:25 2024448 -c----w- c:\windows\system32\dllcache\ntkrpamp.exe
2010-06-12 04:35 . 2008-06-13 11:05 272128 -c----w- c:\windows\system32\dllcache\bthport.sys
2010-06-12 04:35 . 2008-06-13 11:05 272128 ------w- c:\windows\system32\drivers\bthport.sys
2010-06-12 04:28 . 2008-05-03 11:55 2560 ------w- c:\windows\system32\xpsp4res.dll
2010-06-12 01:01 . 2010-06-12 15:53 -------- d--h--w- c:\windows\$hf_mig$
2010-06-11 21:53 . 2009-11-27 16:07 8704 -c----w- c:\windows\system32\dllcache\tsbyuv.dll
2010-06-11 21:53 . 2009-11-27 16:07 48128 -c----w- c:\windows\system32\dllcache\iyuv_32.dll
2010-06-10 01:53 . 2010-06-10 01:53 1956656 ----a-w- c:\documents and settings\All Users\Application Data\NOS\Adobe_Downloads\install_flash_player_ax.exe
2010-06-10 01:53 . 2010-06-10 02:22 -------- d-----w- c:\documents and settings\All Users\Application Data\NOS
2010-06-10 01:46 . 2010-06-10 01:47 1956808 ----a-w- c:\documents and settings\Janet\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\fpupdateax\fpupdateax.exe
2010-06-09 21:15 . 2010-06-21 21:55 1 ----a-w- c:\documents and settings\Janet\Application Data\OpenOffice.org\3\user\uno_packages\cache\stamp.sys
2010-06-09 21:15 . 2010-06-09 21:15 -------- d-----w- c:\documents and settings\Janet\Application Data\OpenOffice.org

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-06-30 10:02 . 2010-02-12 23:43 -------- d-----w- c:\program files\Microsoft Security Essentials
2010-06-21 16:08 . 2010-02-13 00:35 -------- d-----w- c:\program files\SUPERAntiSpyware
2010-06-14 02:10 . 2010-06-14 02:10 -------- d-----w- c:\documents and settings\Janet\Application Data\FCTB000060497
2010-04-28 22:45 . 2010-04-28 22:45 73000 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.1.1.12\SetupAdmin.exe
2010-04-20 05:30 . 2008-04-14 13:39 285696 ----a-w- c:\windows\system32\atmfd.dll
2010-04-08 20:20 . 2010-04-08 20:20 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-04-08 20:20 . 2010-04-08 20:20 107808 ----a-w- c:\windows\system32\dns-sd.exe
2010-04-07 01:51 . 2010-06-14 02:10 264704 ----a-w- c:\documents and settings\Janet\Application Data\FCTB000060497\Toolbar\statplugin.dll
2010-04-07 01:51 . 2010-06-14 02:10 276992 ----a-w- c:\documents and settings\Janet\Application Data\FCTB000060497\Toolbar\weatherplugin.dll
2010-04-07 01:51 . 2010-06-14 02:10 399360 ----a-w- c:\documents and settings\Janet\Application Data\FCTB000060497\Toolbar\RadioPlugin.dll
2010-04-07 01:51 . 2010-06-14 02:10 290304 ----a-w- c:\documents and settings\Janet\Application Data\FCTB000060497\Toolbar\msgboxplugin.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{96b985b7-3cf9-456a-9db6-791710e60f5f}"= "c:\program files\MyPoints Point Finder\Helper.dll" [2010-06-14 243200]

[HKEY_CLASSES_ROOT\clsid\{96b985b7-3cf9-456a-9db6-791710e60f5f}]
[HKEY_CLASSES_ROOT\FreeCauseURLSearchHook.FCToolbarURLSearchHook.1]
[HKEY_CLASSES_ROOT\TypeLib\{9FEBEA6D-4801-4D23-97E7-A771B698E442}]
[HKEY_CLASSES_ROOT\FreeCauseURLSearchHook.FCToolbarURLSearchHook]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{614BDA1F-9BEF-4CD1-BDE4-FA4804929B4A}]
2010-06-14 02:10 1547776 ----a-w- c:\program files\MyPoints Point Finder\Toolbar.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{89A2510A-B4B6-4683-BEC9-1B96700BC7F1}"= "c:\program files\MyPoints Point Finder\Toolbar.dll" [2010-06-14 1547776]

[HKEY_CLASSES_ROOT\clsid\{89a2510a-b4b6-4683-bec9-1b96700bc7f1}]
[HKEY_CLASSES_ROOT\FCTB000060497.IEToolbar.3]
[HKEY_CLASSES_ROOT\TypeLib\{061ED138-E065-4356-82AA-578F7F1EEAF1}]
[HKEY_CLASSES_ROOT\FCTB000060497.IEToolbar]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{89A2510A-B4B6-4683-BEC9-1B96700BC7F1}"= "c:\program files\MyPoints Point Finder\Toolbar.dll" [2010-06-14 1547776]

[HKEY_CLASSES_ROOT\clsid\{89a2510a-b4b6-4683-bec9-1b96700bc7f1}]
[HKEY_CLASSES_ROOT\FCTB000060497.IEToolbar.3]
[HKEY_CLASSES_ROOT\TypeLib\{061ED138-E065-4356-82AA-578F7F1EEAF1}]
[HKEY_CLASSES_ROOT\FCTB000060497.IEToolbar]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2010-06-21 2403568]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2006-03-23 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2006-03-23 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2006-03-23 118784]
"LtMoh"="c:\program files\ltmoh\Ltmoh.exe" [2005-12-16 188416]
"AGRSMMSG"="AGRSMMSG.exe" [2006-03-18 89541]
"RTHDCPL"="RTHDCPL.EXE" [2006-08-24 16050688]
"SkyTel"="SkyTel.EXE" [2006-05-17 2879488]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-04-04 36272]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-03-24 952768]
"MSSE"="c:\program files\Microsoft Security Essentials\msseces.exe" [2010-06-01 1093208]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-01-11 246504]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-03-18 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-04-28 142120]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-02-26 437160]

c:\documents and settings\Janet\Start Menu\Programs\Startup\
OpenOffice.org 3.2.lnk - c:\program files\OpenOffice.org 3\program\quickstart.exe [2009-12-15 384000]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-03 22:21 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\MyPoints Point Finder\\TroubleShooter.exe"=
"c:\\Program Files\\MyPoints Point Finder\\ToolbarUpdate.exe"=

R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [11/11/2009 11:44 AM 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [11/11/2009 11:44 AM 67656]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [11/11/2009 11:44 AM 12872]
.
Contents of the 'Scheduled Tasks' folder

2010-06-29 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2009-10-22 18:50]

2010-07-03 c:\windows\Tasks\User_Feed_Synchronization-{15CA7B9B-1180-48E4-B7FB-16B8A9ADBEA0}.job
- c:\windows\system32\msfeedssync.exe [2009-03-08 12:31]

2010-07-03 c:\windows\Tasks\WGASetup.job
- c:\windows\system32\KB905474\wgasetup.exe [2010-06-15 05:18]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = hxxp://izarc.org/donate.html
uInternet Settings,ProxyOverride = <local>
uInternet Settings,ProxyServer = http=127.0.0.1:5577
FF - ProfilePath - c:\documents and settings\Janet\Application Data\Mozilla\Firefox\Profiles\x8ndvxai.default\

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.proxy.type", 5);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 10);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("accelerometer.enabled", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
.
- - - - ORPHANS REMOVED - - - -

Toolbar-Locked - (no file)
HKCU-Run-hojiccsi - c:\documents and settings\Janet\Local Settings\Application Data\jkxtbqnvg\phdsbtxtssd.exe
HKLM-Run-hojiccsi - c:\documents and settings\Janet\Local Settings\Application Data\jkxtbqnvg\phdsbtxtssd.exe



**************************************************************************
scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files:

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe,-101"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(904)
c:\program files\SUPERAntiSpyware\SASWINLO.dll
c:\windows\system32\WININET.dll
.
Completion time: 2010-07-03 12:59:46
ComboFix-quarantined-files.txt 2010-07-03 19:59

Pre-Run: 70,368,018,432 bytes free
Post-Run: 70,481,616,896 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

- - End Of File - - 55E3054635FA93F412575C7DDBC5A6AD
I dont know much about computers. My friend recommended this. Any help is greatly appreciated.

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#2 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 60,831 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:03:53 AM

Posted 07 July 2010 - 06:30 AM

Hello ,
And welcome.gif to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the button.
  • Two reports will open, copy and paste them in a reply here:
    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new OTL log (don't forget extra.txt)
  • GMER log

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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Malware analyst @ Emsisoft


#3 Elise

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Posted 21 July 2010 - 06:22 AM

Due to lack of feedback, this topic is now closed.

If you are the original topic starter and you need this topic reopened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft





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