Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

pen drive not detecting


  • Please log in to reply
3 replies to this topic

#1 rankish

rankish

  • Members
  • 33 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:56 PM

Posted 03 July 2010 - 12:09 PM

hi members/moderators,

today i installed the kaspersky internet security 2011 and pulled out the pen drive. since then i am having the problem with my pen drive it is not detecting.
i am posting the screenshot of my device manager below ;


Posted Image

also i am posting my system info below:

Posted Image

please advise something urgent

Edited by rankish, 03 July 2010 - 12:11 PM.

Spoiler

BC AdBot (Login to Remove)

 


#2 MrBruce1959

MrBruce1959

    My cat Oreo


  • BC Advisor
  • 6,377 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Norwich, Connecticut. in the USA
  • Local time:03:26 AM

Posted 03 July 2010 - 12:42 PM

Hello and welcome to Bleepingcomputer!

I see a lot of exclamation marks in your device manager.

This is an indication that the drivers to those devices are not installed.

USB drivers are usually included on the disk that comes with your motherboard.

You did not supply any information on your motherboard make and model number, so I can not provide a link to you for downloading drivers for your motherboard, which will update or correct your USB drivers.

An example would be if your motherboard is an Asus brand motherboard you could go to the Asus web site and download drivers for your motherboard that are current and updated to support new technology.

Also you should update that HP driver, by clicking update driver and having the installation disk for that HP hard ware in the optical drive and let it install the recommended driver.

It really is not good practice to have exclamation marks in your device manager. IMO.

Edited by MrBruce1959, 03 July 2010 - 12:44 PM.

Welcome to Bleeping Computer! :welcome:
New Members: Please click here for the Bleeping Computer Forum Board Rules
 
My Career Involves 37 Years as an Electronics Repair Technician, to Which I am Currently Retired From.

I Am Currently Using Windows 10 Home Edition.

As a Volunteer Staff Member of Bleeping Computer, the Help That I Proudly Provide Here To Our BC Forum Board Membership is Free of Charge. :wink:

#3 rankish

rankish
  • Topic Starter

  • Members
  • 33 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:56 PM

Posted 03 July 2010 - 01:15 PM

Hello and welcome to Bleepingcomputer!

I see a lot of exclamation marks in your device manager.

This is an indication that the drivers to those devices are not installed.

USB drivers are usually included on the disk that comes with your motherboard.

You did not supply any information on your motherboard make and model number, so I can not provide a link to you for downloading drivers for your motherboard, which will update or correct your USB drivers.

An example would be if your motherboard is an Asus brand motherboard you could go to the Asus web site and download drivers for your motherboard that are current and updated to support new technology.

Also you should update that HP driver, by clicking update driver and having the installation disk for that HP hard ware in the optical drive and let it install the recommended driver.

It really is not good practice to have exclamation marks in your device manager. IMO.


thnks dear

but i tried to update the driver but it showed th following notification

Posted Image

and my motherboard info is below

Posted Image


i have also attached the log report for my system info

Attached Files


Spoiler

#4 MrBruce1959

MrBruce1959

    My cat Oreo


  • BC Advisor
  • 6,377 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Norwich, Connecticut. in the USA
  • Local time:03:26 AM

Posted 03 July 2010 - 01:43 PM

I have another suggestion for you to try next.

At the chance that a program may have fooled with your BIOS settings, I suggest you boot up your computer and hold down the key listed to enter setup.

Check to see if USB is enabled, you may have to look around the bios menus to find it.

Please post back your results.
Welcome to Bleeping Computer! :welcome:
New Members: Please click here for the Bleeping Computer Forum Board Rules
 
My Career Involves 37 Years as an Electronics Repair Technician, to Which I am Currently Retired From.

I Am Currently Using Windows 10 Home Edition.

As a Volunteer Staff Member of Bleeping Computer, the Help That I Proudly Provide Here To Our BC Forum Board Membership is Free of Charge. :wink:




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users