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Hjt Log - Hithy


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#1 hithy

hithy

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Posted 16 October 2005 - 03:58 PM

Norton AV found the Trojan.Vundo virus, is not able to fix it, and leaves a permanent popup which reads Virus Alert, Unable to repair this file. Norton lists the virus file as C:\WINDOWS\msagent\rasabr.dll; it cannot be deleted, even in Safe Mode.

I have run Norton's FixVundo.exe, scanned with AVG, Norton AV, CounterSpy, SpyBot, both in Normal and Safe modes. No change.

Manual inspection of the Registry shows that the lines that are supposed to be there and then be deleted are not there. But still the pop-up and performance degradation persist.

My thanks to whatever patient soul is available to help me on this! :thumbsup:

Hithy


Logfile of HijackThis v1.99.1
Scan saved at 16:32:48, on 2005-10-16
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Nero\InCD\InCDsrv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\System32\GEARSEC.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\snmp.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunThreatEngine.exe
C:\WINDOWS\System32\WFXSVC.EXE
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\SunProtectionServer.exe
C:\WINDOWS\system32\wfxsnt40.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
C:\WINDOWS\MXOALDR.EXE
C:\Program Files\D-Link\AirPlus Xtreme G\AirPlusCFG.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Creative\SB Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\WINDOWS\System32\taskswitch.exe
C:\WINDOWS\anvshell.exe
C:\Program Files\Alpha Networks\ANIWZCS Service\WZCSLDR.exe
C:\program files\verbatim store 'n' go\verbatim.exe
C:\Program Files\ZoneAlarm\zlclient.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\palmOne\AlarmApp.exe
C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsmNT.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\VIA\RAID\raid_tool.exe
C:\Program Files\PowerDesk\PDDLGHLP.EXE
C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\cidaemon.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\PowerDesk\pdexplo.exe
C:\Program Files\HijackThis\HijackThis.exe

N3 - Netscape 7: user_pref("browser.startup.homepage", "https://login.yahoo.com/config/login?.intl=ca&.partner=&.src=ym&.done=https%3a//mail.yahoo.com/"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\qph3kxkx.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", ""); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\qph3kxkx.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\Spybot\SDHelper.dll
O2 - BHO: WsftpBrowserHelper Class - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP_Pro\wsbho2K0.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Groove Networks\Groove\Bin\GrooveShellExtensions.dll
O2 - BHO: MSEvents Object - {827DC836-DD9F-4A68-A602-5812EB50A834} - C:\WINDOWS\msagent\rasabr.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\fr-ca\msntb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\fr-ca\msntb.dll
O3 - Toolbar: 1-Click Answers - {7754C418-F62E-44aa-B169-E719E718BCFD} - C:\PROGRA~1\1-CLIC~1\IEToolbar\AnswersToolbarU.dll
O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [SSBkgdUpdate] C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe -Embedding -boot
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\smax4.exe" /tray
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [MXOBG] C:\WINDOWS\MXOALDR.EXE
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [LiveNote] livenote.exe
O4 - HKLM\..\Run: [D-Link AirPlus Xtreme G] C:\Program Files\D-Link\AirPlus Xtreme G\AirPlusCFG.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SB Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\System32\taskswitch.exe
O4 - HKLM\..\Run: [anvshell] anvshell.exe
O4 - HKLM\..\Run: [ANIWZCSService] C:\Program Files\Alpha Networks\ANIWZCS Service\WZCSLDR.exe
O4 - HKLM\..\Run: [verbati] c:\program files\verbatim store 'n' go\verbatim.exe sys_auto_run C:\Program Files\Verbatim Store 'n' Go
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SunServer] C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\YahooMessenger\ypager.exe" -quiet
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Nero\Nero BackItUp\NBJ.exe"
O4 - Startup: Dialog Helper.lnk = C:\Program Files\PowerDesk\PDDLGHLP.EXE
O4 - Startup: Norton System Doctor.LNK = C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Alarm Manager.LNK = C:\Program Files\palmOne\AlarmApp.exe
O4 - Global Startup: CleanSweep Smart Sweep-Internet Sweep.lnk = C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsmNT.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: VIA RAID TOOL.lnk = C:\Program Files\VIA\RAID\raid_tool.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Answers... - file:C:\Program Files\1-Click Answers\Html\atiemenu.htm
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Search Using Copernic Agent - C:\Program Files\Copernic Agent\Web\SearchExt.htm
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} - C:\PROGRA~1\COPERN~1\COPERN~1.EXE
O9 - Extra 'Tools' menuitem: Launch Copernic Agent - {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} - C:\PROGRA~1\COPERN~1\COPERN~1.EXE
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Copernic Agent - {688DC797-DC11-46A7-9F1B-445F4F58CE6E} - C:\PROGRA~1\COPERN~1\COPERN~1.EXE
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{3CECB2EA-8412-4B3D-ACDA-852369642A13}: NameServer = 205.151.222.250,205.151.222.251
O20 - Winlogon Notify: rasabr - C:\WINDOWS\msagent\rasabr.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\GEARSEC.EXE
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\InCD\InCDsrv.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: ASUS Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: WinFax PRO (wfxsvc) - Symantec Corporation - C:\WINDOWS\System32\WFXSVC.EXE

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#2 Mat2

Mat2

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Posted 16 October 2005 - 04:22 PM

Posted Image

Welcome to the forum. I am checking your log now and will return as soon as I have researched all the items.

While we are working together, please ....
  • Reply to this thread. Do not start a new topic.
  • If you are unsure of what to do, stop and ask! Don't keep going on.
  • Be patient. HijackThis logs take some time to research.
Please note the following:
  • I will be working on your Malware issues: This may or may not, solve other issues you may have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine.
  • Please continue to review my answers until I tell you your machine is clear. (Absence of symptoms does not mean that everything is clear.)
  • The process may take considerable time.

Mat2



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#3 Mat2

Mat2

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Posted 16 October 2005 - 05:19 PM

Hi Hithy

The first thing i noticed you mentioned you are running AVG and Norton Antivirus, i would recommend you disable one of them. The choice is yours to which one. Here is some info explaining the reason for this:

Anti-virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two anti-virus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash.

If you choose to install more than one antivirus program on your computer, then only one of them should be active in memory at a time.

There are basically two types of these programs:
On-Access and On-Demand

On-Access Scanners
As the name implies, it runs in the background all the time the PC is turned on and running. The main function of an on-access scanner is to monitor activity on your machine.

On-Demand Scanners
As the name implies, are scanners that only run when you ask them to.
Such as:
Online Scans and scanners that run on your machine but are not actively scanning your machine.

_______________________________________________________________________________

We need to disable counterspy active protection as follow:

Locate the counterspy icon in the lower right hand corner, right click on it , a menu will appear

Click Active Protection status, a little menu will appear select disable

Please download VundoFix.exe to your desktop. From Here

Double-click VundoFix.exe to extract the files

This will create a VundoFix folder on your desktop.

After the files are extracted, please reboot your computer into Safe Mode

To boot into safe mode: reboot your computer and repeatedly tap the F8 whilst your computer is booting up (just before the MS Windows flag screen appears) until a menu appears. Once you see the menu select the option to start the computer in safe mode. (It might take more than go to access the menu if you have not done this before, just simply reboot the machine again and repeat the steps)

Once in safe mode open the VundoFix folder and doubleclick on KillVundo.bat

You will first be presented with a warning.

VundoFix V2.13 by Atri
By using VundoFix you agree that you are doing so at your own risk
Press enter to continue....


At this point press enter one time.

Next you will see:

Type in the filepath as instructed by the forum staff
Then Press Enter, Then F6, Then Enter Again to continue with the fix.


At this point please type the following file path (make sure to enter it exactly as below!):

C:\WINDOWS\msagent\rasabr.dll

Press Enter, then press the F6 key, then press Enter one more time to continue with the fix.

Next you will see:

Please type in the second filepath as instructed by the forum staff
Then Press Enter, Then F6, Then Enter Again to continue with the fix.


At this point please type the following file path (make sure to enter it exactly as below!):

C:\WINDOWS\msagent\rbasar.*

Press Enter, then press the F6 key, then press Enter one more time to continue with the fix.

The fix will run then HijackThis will open.

In HijackThis, please place a check next to the following items and click FIX CHECKED:

O2 - BHO: MSEvents Object - {827DC836-DD9F-4A68-A602-5812EB50A834} - C:\WINDOWS\msagent\rasabr.dll
O20 - Winlogon Notify: rasabr - C:\WINDOWS\msagent\rasabr.dll


After you have fixed these items, close Hijackthis and Press any key to Force a reboot of your computer.

Pressing any key will cause a "Blue Screen of Death" this is normal, do not worry!

Once your machine reboots please continue with the instructions below.

Then, please run this online virus scan: Panda ActiveScan

Copy the results of the ActiveScan and paste them here along with a new HijackThis log and the vundofix.txt file from the vundofix folder into this topic. Next let the computer reboot. If it doesn't boot straight to windows, manually turn the computer off and then back on again.
Mat2



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#4 hithy

hithy
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Posted 17 October 2005 - 05:37 PM

Hi Matthew,

First, a thousand thanks for your prompt reply and for (apparently) helping me get rid of this hellish virus!

The information you requested is at the end of this post.

Hithy

Hi Hithy

The first thing i noticed you mentioned you are running AVG and Norton Antivirus, i would recommend you disable one of them.



Actually, I did attempt to change from Norton to AVG, but the virus apparently would not let me deactivate automatic incoming email virus checks with Norton. When I did so, I got error messages citing the infected file and my email client (Eudora Pro 6) would no longer download messages. So I had to leave Norton running.

The choice is yours to which one. Here is some info explaining the reason for this:

Anti-virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two anti-virus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash.

If you choose to install more than one antivirus program on your computer, then only one of them should be active in memory at a time.

There are basically two types of these programs:
On-Access and On-Demand

On-Access Scanners
As the name implies, it runs in the background all the time the PC is turned on and running. The main function of an on-access scanner is to monitor activity on your machine.

On-Demand Scanners
As the name implies, are scanners that only run when you ask them to.
Such as:
Online Scans and scanners that run on your machine but are not actively scanning your machine.

_______________________________________________________________________________

We need to disable counterspy active protection as follow:

Locate the counterspy icon in the lower right hand corner, right click on it , a menu will appear

Click Active Protection status, a little menu will appear select disable

Please download VundoFix.exe to your desktop. From Here

Double-click VundoFix.exe to extract the files

This will create a VundoFix folder on your desktop.

After the files are extracted, please reboot your computer into Safe Mode

To boot into safe mode: reboot your computer and repeatedly tap the F8 whilst your computer is booting up (just before the MS Windows flag screen appears) until a menu appears. Once you see the menu select the option to start the computer in safe mode. (It might take more than go to access the menu if you have not done this before, just simply reboot the machine again and repeat the steps)

Once in safe mode open the VundoFix folder and doubleclick on KillVundo.bat

You will first be presented with a warning.


VundoFix V2.13 by Atri
By using VundoFix you agree that you are doing so at your own risk
Press enter to continue....


At this point press enter one time.

Next you will see:

Type in the filepath as instructed by the forum staff
Then Press Enter, Then F6, Then Enter Again to continue with the fix.


At this point please type the following file path (make sure to enter it exactly as below!):

C:\WINDOWS\msagent\rasabr.dll

Press Enter, then press the F6 key, then press Enter one more time to continue with the fix.

Next you will see:

Please type in the second filepath as instructed by the forum staff
Then Press Enter, Then F6, Then Enter Again to continue with the fix.


At this point please type the following file path (make sure to enter it exactly as below!):

C:\WINDOWS\msagent\rbasar.*

Press Enter, then press the F6 key, then press Enter one more time to continue with the fix.

The fix will run then HijackThis will open.

In HijackThis, please place a check next to the following items and click FIX CHECKED:

O2 - BHO: MSEvents Object - {827DC836-DD9F-4A68-A602-5812EB50A834} - C:\WINDOWS\msagent\rasabr.dll
O20 - Winlogon Notify: rasabr - C:\WINDOWS\msagent\rasabr.dll


Only the second of the two lines above was present, and it was labeled "missing file".

I should also mention FWIW that unwittingly, between the first HijackThis log and doing the fix you've indicated, my machine downloaded some XP security patches from Microsoft.


After you have fixed these items, close Hijackthis and Press any key to Force a reboot of your computer.

Pressing any key will cause a "Blue Screen of Death" this is normal, do not worry!

Once your machine reboots please continue with the instructions below.

Then, please run this online virus scan: Panda ActiveScan

Copy the results of the ActiveScan and paste them here along with a new HijackThis log and the vundofix.txt file from the vundofix folder into this topic. Next let the computer reboot. If it doesn't boot straight to windows, manually turn the computer off and then back on again.


Below are the Panda scan results, the new HijackThis log, and the vundofix.txt file:

______________________________________________________

Detected Disinfected
Virus 0 0
Spyware 0 0
Hacking Tools 0 0
Dialers 0 0
Security Risks 0 0
Suspicious files 0 0

______________________________________________________

Logfile of HijackThis v1.99.1
Scan saved at 18:33:12, on 2005-10-17
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Nero\InCD\InCDsrv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\System32\GEARSEC.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\snmp.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\WFXSVC.EXE
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wfxsnt40.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
C:\WINDOWS\MXOALDR.EXE
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\D-Link\AirPlus Xtreme G\AirPlusCFG.exe
C:\Program Files\Creative\SB Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\WINDOWS\System32\taskswitch.exe
C:\WINDOWS\anvshell.exe
C:\Program Files\Alpha Networks\ANIWZCS Service\WZCSLDR.exe
C:\program files\verbatim store 'n' go\verbatim.exe
C:\Program Files\ZoneAlarm\zlclient.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\SunProtectionServer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunThreatEngine.exe
C:\Program Files\palmOne\AlarmApp.exe
C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsmNT.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\VIA\RAID\raid_tool.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\PowerDesk\PDDLGHLP.EXE
C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\TextPad 4\TextPad.exe
C:\Program Files\PowerDesk\pdexplo.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HijackThis\HijackThis.exe

N3 - Netscape 7: user_pref("browser.startup.homepage", "https://login.yahoo.com/config/login?.intl=ca&.partner=&.src=ym&.done=https%3a//mail.yahoo.com/"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\qph3kxkx.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", ""); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\qph3kxkx.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\Spybot\SDHelper.dll
O2 - BHO: WsftpBrowserHelper Class - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP_Pro\wsbho2K0.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Groove Networks\Groove\Bin\GrooveShellExtensions.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\fr-ca\msntb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\fr-ca\msntb.dll
O3 - Toolbar: 1-Click Answers - {7754C418-F62E-44aa-B169-E719E718BCFD} - C:\PROGRA~1\1-CLIC~1\IEToolbar\AnswersToolbarU.dll
O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [SSBkgdUpdate] C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe -Embedding -boot
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\smax4.exe" /tray
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [MXOBG] C:\WINDOWS\MXOALDR.EXE
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [LiveNote] livenote.exe
O4 - HKLM\..\Run: [D-Link AirPlus Xtreme G] C:\Program Files\D-Link\AirPlus Xtreme G\AirPlusCFG.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SB Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\System32\taskswitch.exe
O4 - HKLM\..\Run: [anvshell] anvshell.exe
O4 - HKLM\..\Run: [ANIWZCSService] C:\Program Files\Alpha Networks\ANIWZCS Service\WZCSLDR.exe
O4 - HKLM\..\Run: [verbati] c:\program files\verbatim store 'n' go\verbatim.exe sys_auto_run C:\Program Files\Verbatim Store 'n' Go
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SunServer] C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\YahooMessenger\ypager.exe" -quiet
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Nero\Nero BackItUp\NBJ.exe"
O4 - Startup: Dialog Helper.lnk = C:\Program Files\PowerDesk\PDDLGHLP.EXE
O4 - Startup: Norton System Doctor.LNK = C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Alarm Manager.LNK = C:\Program Files\palmOne\AlarmApp.exe
O4 - Global Startup: CleanSweep Smart Sweep-Internet Sweep.lnk = C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsmNT.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: VIA RAID TOOL.lnk = C:\Program Files\VIA\RAID\raid_tool.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Answers... - file:C:\Program Files\1-Click Answers\Html\atiemenu.htm
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Search Using Copernic Agent - C:\Program Files\Copernic Agent\Web\SearchExt.htm
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} - C:\PROGRA~1\COPERN~1\COPERN~1.EXE
O9 - Extra 'Tools' menuitem: Launch Copernic Agent - {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} - C:\PROGRA~1\COPERN~1\COPERN~1.EXE
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Copernic Agent - {688DC797-DC11-46A7-9F1B-445F4F58CE6E} - C:\PROGRA~1\COPERN~1\COPERN~1.EXE
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{3CECB2EA-8412-4B3D-ACDA-852369642A13}: NameServer = 205.151.222.250,205.151.222.251
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\GEARSEC.EXE
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\InCD\InCDsrv.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: ASUS Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: WinFax PRO (wfxsvc) - Symantec Corporation - C:\WINDOWS\System32\WFXSVC.EXE

______________________________________________________

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 Craig.Peacock@beyondlogic.org
Suspending PID 144 'smss.exe'
Threads [148][152][156]

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 Craig.Peacock@beyondlogic.org
Error, Cannot find a process with an image name of explorer.exe

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 Craig.Peacock@beyondlogic.org
Error, Cannot find a process with an image name of rundll32.exe

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 Craig.Peacock@beyondlogic.org
Killing PID 216 'winlogon.exe'
Killing PID 216 'winlogon.exe'
File Deleted sucessfully.
Files Deleted sucessfully.

#5 Mat2

Mat2

    Malware Fighter


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  • Location:Derbyshire, UK
  • Local time:03:08 PM

Posted 18 October 2005 - 05:04 AM

Hi

Thanks for info regarding the possible two AV's.


---------------------------------------------------------

This is my normal post for when you are clear - which you now are - or seem to be. Please advise of any problems you still have :-

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.
You can find instructions on how to enable and re enable system restore here:

Managing Windows Millennium System Restore
or
Windows XP System Restore Guide

re-enable system restore with instructions from tutorial above

Make your Internet Explorer more secure - This can be done by following these simple instructions:

From within Internet Explorer click on the Tools menu and then click on Options.

Click once on the Security tab

Click once on the Internet icon so it becomes highlighted.

Click once on the Custom Level button.

Change the Download signed ActiveX controls to Prompt

Change the Download unsigned ActiveX controls to Disable

Change the Initialise and script ActiveX controls not marked as safe to Disable

Change the Installation of desktop items to Prompt

Change the Launching programs and files in an IFRAME to Prompt

Change the Navigate sub-frames across different domains to Prompt

When all these settings have been made, click on the OK button.

If it prompts you as to whether or not you want to save the settings, press the Yes button.

Next press the Apply button and then the OK to exit the Internet Properties page.

The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

Download Adaware

Adaware is a free program. It scans for known spyware on your computer. These scans should be run at least once every two weeks. For more information, see this

The program is available for download here

Download Spybot

Spybot is a scanner like adaware. It scans for spyware and other malicious programs. It is important to have both Adaware and Spybot on your computer because each program provides unique detection and pretection measures. Spybot has preventitive tools that stop programs from even installing on your computer.
To see how to set this up as well as more spybot features, see here

Spybot can be downloaded from here

Download SpywareBlaster

Spyware blaster is a program that stops known malicious activex controls from installing on your computer. It works by changing settings in your registry. It makes "kill bits" in the registry, so that certain activex controls can't install.
If you don't know what activex controls are, see here

You can download SpywareBlaster here

Download iespyad

It puts many bad webpages on your restricted zones list. This means that you can still view the "bad" webpages, but the webpages cannot do certain things (such as use javascripts and cookies).
If you need help understanding how it works, there is a tutorial here

Download it from here

hosts file:

o Every version of windows has a hosts file as part of them.
o In a very basic sense, they are used to locate webpages.
o We can customize a hosts file so that it blocks certain webpages.
o However, it can slow down certain computers.
o This is why using a hosts file is optional!!

Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here

If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:

Click the start button (at the lower left hand corner of your screen)
Click run
In the dialog box, type services.msc
hit enter, then locate dns client
Highlight it, then double-click it.
On the dropdown box, change the setting from automatic to manual.
Click ok

Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall its default configuration can lower your risk greatly. For an article on Firewalls and a listing of some available ones see the link below

Software Firewalls

Use an Anti Virus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See this link for a listing of some on line & their stand-alone anti virus programs:

Antivirus Software

Update your Anti Virus Software - It is imperitive that you update your Anti virus software at least once a week (Even more if you wish). If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out.

Visit Microsoft's Windows Update Site Frequently - It is important that you visit Windows Update Site regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

Also keep your malware scanning software up to date against the latest nasties
Mat2



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#6 hithy

hithy
  • Topic Starter

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  • Local time:10:08 AM

Posted 18 October 2005 - 01:57 PM

Hi Matthew,

I've done all the stuff you suggested below. How could I do otherwise? It's great.

The Trojan.Vundo virus (knock on wood) seems to be gone, and I've regained disk space and much of my missing CPU capacity.

Many, many thanks again for your help!

Hithy

Hi

Thanks for info regarding the possible two AV's.


---------------------------------------------------------

This is my normal post for when you are clear - which you now are - or seem to be. Please advise of any problems you still have :-

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.
You can find instructions on how to enable and re enable system restore here:

Managing Windows Millennium System Restore
or
Windows XP System Restore Guide

re-enable system restore with instructions from tutorial above

Make your Internet Explorer more secure - This can be done by following these simple instructions:

From within Internet Explorer click on the Tools menu and then click on Options.

Click once on the Security tab

Click once on the Internet icon so it becomes highlighted.

Click once on the Custom Level button.

Change the Download signed ActiveX controls to Prompt

Change the Download unsigned ActiveX controls to Disable

Change the Initialise and script ActiveX controls not marked as safe to Disable

Change the Installation of desktop items to Prompt

Change the Launching programs and files in an IFRAME to Prompt

Change the Navigate sub-frames across different domains to Prompt

When all these settings have been made, click on the OK button.

If it prompts you as to whether or not you want to save the settings, press the Yes button.

Next press the Apply button and then the OK to exit the Internet Properties page.

The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

Download Adaware

Adaware is a free program. It scans for known spyware on your computer. These scans should be run at least once every two weeks. For more information, see this

The program is available for download here

Download Spybot

Spybot is a scanner like adaware. It scans for spyware and other malicious programs. It is important to have both Adaware and Spybot on your computer because each program provides unique detection and pretection measures. Spybot has preventitive tools that stop programs from even installing on your computer.
To see how to set this up as well as more spybot features, see here

Spybot can be downloaded from here

Download SpywareBlaster

Spyware blaster is a program that stops known malicious activex controls from installing on your computer. It works by changing settings in your registry. It makes "kill bits" in the registry, so that certain activex controls can't install.
If you don't know what activex controls are, see here

You can download SpywareBlaster here

Download iespyad

It puts many bad webpages on your restricted zones list. This means that you can still view the "bad" webpages, but the webpages cannot do certain things (such as use javascripts and cookies).
If you need help understanding how it works, there is a tutorial here

Download it from here

hosts file:

o Every version of windows has a hosts file as part of them.
o In a very basic sense, they are used to locate webpages.
o We can customize a hosts file so that it blocks certain webpages.
o However, it can slow down certain computers.
o This is why using a hosts file is optional!!

Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here

If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:

Click the start button (at the lower left hand corner of your screen)
Click run
In the dialog box, type services.msc
hit enter, then locate dns client
Highlight it, then double-click it.
On the dropdown box, change the setting from automatic to manual.
Click ok

Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall its default configuration can lower your risk greatly. For an article on Firewalls and a listing of some available ones see the link below

Software Firewalls

Use an Anti Virus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See this link for a listing of some on line & their stand-alone anti virus programs:

Antivirus Software

Update your Anti Virus Software - It is imperitive that you update your Anti virus software at least once a week (Even more if you wish). If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out.

Visit Microsoft's Windows Update Site Frequently - It is important that you visit Windows Update Site regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

Also keep your malware scanning software up to date against the latest nasties



#7 Mat2

Mat2

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Posted 18 October 2005 - 04:54 PM

You're Welcome :thumbsup:

Since your problem appears to be resolved, this thread will now be closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
Mat2



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