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Possible rootkit on netbook


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#1 DDGREG72

DDGREG72

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Posted 03 July 2010 - 11:50 AM

I think I have a bad malware infection on my netbook, I've tried everything I can think of to get rid of it, I'll try to be brief:

System Details:
Acer Aspire One
Windows XP Home SP3

Anti-malware installed: latest versions of:
COMODO internet security (anti-virus and firewall)
Super anti-spyware
SOPHOS anti-rootkit

Symptoms:
A week ago COMODO identified "unknown malware" in a file and I stupidly assumed it was some kind of false-positive and let it run.
Now applications often become un-responsive and within seconds the whole system freezes, usually shortly after startup.
COMODO and SAS find nothing but SOPHOS anti-rootkit reports numerous "unknown hidden files". I can delete the files and reboot but SOPHOS reports new hidden files each time I run it.
The biggest problem is I have already reset the netbook to factory default from the recovery partition and it seems the problem remains! Is it possible for malware to infect a recovery partition?
It seems like the system only freezes when connected to the internet. I use a USB "Zoom 7.2M tri-band modem" to connect, this appears as a drive D: in windows explorer - not sure if it's also possible for malware to infect that drive and then re-infect the netbook?

Any help or advice would be much appreciated!

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