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computer wont turn on with new gfx card!?


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#1 C.R.E.A.M

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Posted 03 July 2010 - 10:50 AM

hey. im trying to put in a new video card into my computer, when i put it in and turn on the computer, it starts, only gets to where it beeps 1 time before the windows XP screen then stops, and doesnt load anything, even my usb mouse wont have power to it. the video card obviously has power and is running, my monitor is on and it shows my Intel blue screen at the start, but never makes it to load windows XP

i have all the system requirements for the card, the over a 1gb of ram needed, 550w corsair psu, says it runs fine with a P4 processor.

i just bought http://www.ncix.com/products/index.php?sku...acture=Gigabyte for a card, i also had another card before that did the same has this card did, not load my windows xp screen and further.

when i plug in my old card it works fine, which is an ati 9200, really old.

the only thing i can see that might not let it work is my windows xp SP? it says in the installation book it gives you that it runs on Windows XP SP2, but im running SP3, will that cause my card to not work?


please help =( this is the second card i've bought that hasn't worked for no reason =(

Edited by C.R.E.A.M, 03 July 2010 - 10:53 AM.


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#2 MrBruce1959

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Posted 03 July 2010 - 12:25 PM

Hello and welcome to Bleepingcomputer.

I have personally experienced this same problem when I added a new video card to a system I have.

The computer booted and looped a restart over and over again each time it tried to boot to windows, nothing I did resolved the problem, that is until I tried a BIOS firmware update.

In other words, I flashed my BIOS chip with the latest BIOS firmware update meant for my motherboard.

After this was done successfully, I was able to re-install the video card and the computer booted successfully to Windows, where I was able to install the vendor's video drivers.

So, I recommend you try locating the firmware for your motherboard's BIOS and follow the instructions provided for flashing your BIOS ROM chip.

Then try installing that video card again and hopefully, you will successfully boot into windows.

Good luck and kind regards.

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#3 C.R.E.A.M

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Posted 03 July 2010 - 12:44 PM

thank you MrBruce

how do I go about updating my BIOS firmware? or is it pretty straight forward, iv'e never done it before??? :thumbsup:

#4 MrBruce1959

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Posted 03 July 2010 - 01:08 PM

Before I can provide you with full instructions, you will have to provide me with enough information about your system.

Motherboard make and model number, BIOS firmware vendor. (usually displayed on screen during boot screen, could be for example Award or AMI (American Megatrends International) BIOS.

While I wait for you to reply, you can check out this link for an explaination of how this proceedure is done at this link.

http://www.wikihow.com/Update-Your-Computer's-BIOS

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#5 C.R.E.A.M

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Posted 04 July 2010 - 01:01 PM

Hey
alright, so my motherboard is a Intel Desktop Board D865PERL
and i had managed to open up my BIOS Setup Utility,(ctrl+alt+del worked) it told me my BIOS version is RL86510A.86A.0071.P13
im not sure how to find out "who" my firmware vendor is? all I can see is Intel lol.

Edited by C.R.E.A.M, 04 July 2010 - 02:05 PM.


#6 C.R.E.A.M

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Posted 04 July 2010 - 02:15 PM

hm, so is this what I am looking for??

http://downloadcenter.intel.com/Detail_Des...49&lang=eng

and i would download the 2nd one, Express BIOS Update [RL86510A.86A.0089.P21.EB.EXE] - Self-extracting Windows*-based update file includes Software License Agreement and the utility for updating the BIOS. It is designed to be used on Windows* systems

???? i would try it right now but i'm at work :/

Edited by C.R.E.A.M, 04 July 2010 - 02:21 PM.


#7 MrBruce1959

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Posted 04 July 2010 - 09:48 PM

You can use either of number 2 or 3, number 3 has to be put on a bootable floppy.

Please during either of these proceedures do not turn off your computer, or you can corrupt your BIOS and make your computer not boot any more.

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#8 DaChew

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Posted 05 July 2010 - 08:41 AM

Power Connector 6 Pin


This card from newegg requires an extra power connector?

http://www.newegg.com/Product/Product.aspx...N82E16814125281

Attached Files


Edited by DaChew, 05 July 2010 - 08:45 AM.

Chewy

No. Try not. Do... or do not. There is no try.




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