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Need some advice


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8 replies to this topic

#1 AmIScrewed

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Posted 02 July 2010 - 11:43 PM

Hello everyone,

So I recently had and removed bankerfox.a, during the cleanup process I discovered that i might have some other problems...
Although bankerfox.a was the only virus that actually made my comp crash or act funny I am thinking that I might have other infections aimed at stealing personal info.

Here is my big question, I have read about bankerfox being a program designed to steal banking information, and I have also read that it just wants me to be scared about that to download fake antivirus programs. I am considering changing my bank information and havent logged onto wellsfargo since the attack. Should i be worried about this or any of the other potential threats mentioned below stealing my information for anything other than advertising?

Im sure a few of these are just windows processes but wanted to double check...
I should mention that currently my computer runs fine (except my startmenu icons keep getting deleted?) Im just paranoid.

scan32sys.exe
kc1.exe
trunk32app.exe
csrss.exe ( I think its ok)
wisptis.exe
tabtip.exe
unsecapp.exe
consent.exe
system32 cs-cz
consent.exe

Thank you!!!
-Maximilian

BC AdBot (Login to Remove)

 


#2 Orange Blossom

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    OBleepin Investigator


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Posted 04 July 2010 - 12:38 PM

Hello,

Let's see what we can find. Please download Malwarebytes Anti-Malware (v1.46) and save it to your desktop.Download Link 1
Download Link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.In your reply, please post the MBAM log and an updated description of your computer issues.

Orange Blossom: cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 AmIScrewed

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Posted 06 July 2010 - 06:12 PM

I did this awhile ago, and did spybot and adaware, and avg at different times. they found different things and I manually removed alot myself. Mbam still constantly comes up with "successfully blocked malicious website?" when im just going to trusted websites then i try again and it wi;ll let me to the site, and sometimes it will do that even when im just idle on the web. I am going to the bank tomarrow, should I change my accounts?

thank you very much for your help!!!

Windows 6.0.6001 Service Pack 1 (Safe Mode)
Internet Explorer 7.0.6001.18000

6/19/2010 1:18:14 AM
mbam-log-2010-06-19 (01-18-14).txt

Scan type: Quick scan
Objects scanned: 115840
Time elapsed: 9 minute(s), 35 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 3
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\Software\avsuite (Rogue.AntivirusSuite) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\XML (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\avsoft (Trojan.Fraudpack) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\QZAIB7KITK (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\kbsowdjs (Rogue.AntivirusSuite.Gen) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\xbesahejozugit (Trojan.Agent.U) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\qpujuhiqopuh (Trojan.Agent.U) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Users\Maximilian\AppData\Local\tjlwqjtbv\pcfhagstssd.exe (Rogue.AntivirusSuite.Gen) -> Quarantined and deleted successfully.
C:\Windows\Tasks\{35DC3473-A719-4d14-B7C1-FD326CA84A0C}.job (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Users\Maximilian\AppData\Local\dlapi3et.dll (Trojan.Agent.U) -> Quarantined and deleted successfully.
C:\Users\Maximilian\AppData\Local\omutonudo.dll (Trojan.Agent.U) -> Quarantined and deleted successfully.

#4 Orange Blossom

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Posted 06 July 2010 - 08:36 PM

Hello,

That log is from June 19. I do see that you had, at least, a rogue AV aboard. Please update MBAM and run a fresh scan and post the new log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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#5 AmIScrewed

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Posted 07 July 2010 - 09:54 PM

Windows 6.0.6001 Service Pack 1
Internet Explorer 7.0.6001.18000

7/6/2010 6:20:41 PM
mbam-log-2010-07-06 (18-20-41).txt

Scan type: Full scan (C:\|)
Objects scanned: 238248
Time elapsed: 2 hour(s), 4 minute(s), 6 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

------------------------------------------------------------------------------------------

But I constantly get these blocked Ip's?

03:50:47 Maximilian IP-BLOCK 85.159.232.52
03:50:48 Maximilian IP-BLOCK 85.159.232.52
03:50:48 Maximilian IP-BLOCK 85.159.232.54
03:50:48 Maximilian IP-BLOCK 85.159.232.54
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03:50:48 Maximilian IP-BLOCK 85.159.232.54
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03:50:48 Maximilian IP-BLOCK 85.159.232.51
03:50:56 Maximilian IP-BLOCK 85.159.232.52
03:50:57 Maximilian IP-BLOCK 85.159.232.54
03:50:57 Maximilian IP-BLOCK 85.159.232.52
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03:51:22 Maximilian IP-BLOCK 85.159.232.52
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03:51:30 Maximilian IP-BLOCK 85.159.232.52
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03:52:35 Maximilian IP-BLOCK 85.159.232.52
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03:55:32 Maximilian IP-BLOCK 85.159.232.52
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03:55:41 Maximilian IP-BLOCK 85.159.232.54
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03:57:02 Maximilian IP-BLOCK 89.149.226.220
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03:57:10 Maximilian IP-BLOCK 89.149.226.220
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04:11:39 Maximilian IP-BLOCK 89.149.226.220
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15:10:25 Maximilian IP-BLOCK 80.93.62.130
15:10:26 Maximilian IP-BLOCK 80.93.62.114
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15:10:26 Maximilian IP-BLOCK 80.93.62.130
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15:43:42 Maximilian IP-BLOCK 64.111.196.114
15:43:50 Maximilian IP-BLOCK 64.111.196.114
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16:01:11 Maximilian IP-BLOCK 64.111.196.114
16:16:08 Maximilian IP-BLOCK 88.214.203.14
20:15:55 Maximilian IP-BLOCK 85.159.232.53
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20:37:26 Maximilian IP-BLOCK 94.228.210.41
20:37:51 Maximilian IP-BLOCK 94.228.210.41
20:37:59 Maximilian IP-BLOCK 95.211.10.39
20:38:07 Maximilian IP-BLOCK 94.228.210.41
20:38:23 Maximilian IP-BLOCK 95.211.10.39
20:38:31 Maximilian IP-BLOCK 94.228.210.47
20:38:47 Maximilian IP-BLOCK 95.211.10.39
20:38:56 Maximilian IP-BLOCK 94.228.210.47
20:38:56 Maximilian IP-BLOCK 94.228.210.41
20:39:36 Maximilian IP-BLOCK 95.211.10.39
20:39:44 Maximilian IP-BLOCK 94.228.210.41
20:40:32 Maximilian IP-BLOCK 94.228.210.41
20:41:12 Maximilian IP-BLOCK 95.211.10.39
20:41:20 Maximilian IP-BLOCK 94.228.210.41
20:43:20 Maximilian IP-BLOCK 94.228.210.41
20:44:00 Maximilian IP-BLOCK 95.211.10.39
20:44:08 Maximilian IP-BLOCK 94.228.210.47
20:48:57 Maximilian IP-BLOCK 94.228.210.41
20:49:37 Maximilian IP-BLOCK 95.211.10.39
20:49:45 Maximilian IP-BLOCK 94.228.210.41
21:01:39 Maximilian IP-BLOCK 95.211.10.39
21:02:12 Maximilian IP-BLOCK 94.228.210.41
21:02:28 Maximilian IP-BLOCK 94.228.210.47
21:23:10 Maximilian IP-BLOCK 95.211.10.39
21:23:50 Maximilian IP-BLOCK 94.228.210.41
21:24:54 Maximilian IP-BLOCK 94.228.210.41
21:49:53 Maximilian IP-BLOCK 95.211.10.39
21:50:02 Maximilian IP-BLOCK 94.228.210.41
21:50:10 Maximilian IP-BLOCK 94.228.210.41

-------------------------------------------------------------------

it goes on but I think you get the idea...

Thanks again orange!
-Maximilian

#6 Orange Blossom

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Posted 07 July 2010 - 10:26 PM

Hello there,

I have a question: Do you have a firewall active on your computer?

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#7 AmIScrewed

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Posted 07 July 2010 - 11:43 PM

yeah i have a firewall.

#8 rigel

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Posted 09 July 2010 - 12:43 PM

Orange_Blossom has asked me to help out some.

I am considering changing my bank information and havent logged onto wellsfargo since the attack. Should i be worried about this or any of the other potential threats mentioned below stealing my information for anything other than advertising?

I would speak to my bank and let them know of your infection. That will give them a heads up to watch out for problems. As soon as you can, change those passwords. As a suggestion, I would also place a password on your router if you do not already have one. if you let us know what model of router you have, we can help some with instructions.

Please download SmitfraudFix

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm

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#9 rigel

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Posted 09 July 2010 - 01:00 PM

Let's add a few things...

Access your router and make sure your dns setting is set to automatic.

Let's manually reset your DNS.

Open Network Connections by clicking the Start button , clicking Control Panel, clicking Network and Internet, clicking Network and Sharing Center, and then clicking Manage network connections.

Right-click the connection that you want to change, and then click Properties. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

To obtain a DNS server address automatically, click Obtain DNS server address automatically, and then click OK.
==========================================
Flush DNS
1. Click the Vista Start logo.
2. Click All Programs
3. Click Accessories
4. Right click on Command Prompt
5. Select Run As Administrator
6. In the command window type: ipconfig /flushdns
7.Press Enter
==========================================


Please rerun malwarebytes and preform a full scan

Thanks!

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith





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