Posted 07 July 2010 - 04:43 PM
Judging from his toshiba specs, I would assume that his Notebook is a Toshiba satellite series notebook.
NICs for these notebooks are often build in to the motherboard, except for some odds ones from some reason toshiba did not want to include them.
Also you might want to consider the following.
- If you have a docking station undock and test.
- Check if you have any usb devices connected - most of the usb components of the laptops are close to the NICs, so shorts happen now and then.
- check if the problem occurs if booted at safe mode. < to access safe mode start the laptop and tap on the F8, if you see the windows logo you missed it try again. Once you see the safe mode with networking option use the arrow keys to select it and hit enter >
Based from experience, is issue is 70% hardware related.
Based from your OS, your warranty has expired. So it would cost you a bit to have the notebook serviced.
If worst comes you have the ASP option.
You can visit pcrepair.toshiba.com
Anyways there is only 1 service center in Western Australia :
Unit 3A, 93 Francisco Street
Belmont, WA 6104
P: 13 30 70
T: 13 30 70
Hardware tech when I was in college.
1st job was a network support for SOHO
2nd job was lappy tech
3rd Job way out of my league but its nice...