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AVSecuritySuite & Fraudpack, plus more- I've cleaned some


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9 replies to this topic

#1 tntmm6

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Posted 01 July 2010 - 03:39 PM

Hi

My husband told me his machine got infected, again. We had the Total Security trojan about a year, so he was careful not to do anything when this new one popped up.

I ran Malwarebytes and it found Fraudpack and AntivirusSuite, and also AVSecuritySuite. I then ran Spybot and it cleaned a bunch more:

Backdoor.Win32.SdBot.gen
Win32.Murlo.ff
Fraud.Sysguard
Fraud.TotalSecurity
Microsoft.Windows.IEFirewallBypass
Microsoft.Windows.SecurityCenter.FirewallBypass
Microsoft.Windows.SecurityCenter.TaskManager
Microsoft.Windows.Security_disabled
MyWay.MyWebSearch
Torpig



I didn't have any problems running and updating Malwarebytes or Spybot, but then I tried to run SuperANTISpyware. I tried to update it and it couldn't access the network. So I tried Firefox, and it wouldn't connect, and IE couldn't either.

Next I ran AVG, looked for updates, which worked fine. It found some tracking cookies, but that was all. I tried SuperANTI Spyware again, and the same result. I remembered from our last infection that I could run something from an external drive, so I downloaded the SuperANTI Spyware, updated it, and it didn't find anything either.

But the browsers won't connect to the internet. Email does, and anything wireless does, just not this machine. I don't want to run ComboFix or anything else without some guidance. I'm sure there are still some creepy-crawlies in there. :flowers: :trumpet: :inlove: :thumbsup:

Help, please

Thank you
- Lisa

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#2 Elise

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Posted 01 July 2010 - 03:52 PM

Hi Lisa,

Please click Start > Run, type inetcpl.cpl and press enter.

Click on the Connections tab and click the LAN settings button.

Make sure Use a Proxy.... is UNchecked and click OK to exit the windows.

Let me know if "Use a Proxy" was checked and if this fixed the issue.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 tntmm6

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Posted 01 July 2010 - 06:21 PM

Hi Elise!

"Use a Proxy" WAS checked. I unchecked it and both browsers are now working.

What do you think about the other malware that was found?

- Lisa

#4 Elise

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Posted 02 July 2010 - 03:48 AM

Hi Lisa, glad to hear it works now :thumbsup:

Can you please launch MBAM, update it and run a full scan? Post me the resulting log and let me know what problems you have still left.

The malware you mentioned seems like random stuff to me.

regards, Elise


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#5 tntmm6

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Posted 08 July 2010 - 08:25 AM

Sorry for the delay:


Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4291

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

7/8/2010 9:16:07 AM
mbam-log-2010-07-08 (09-16-07).txt

Scan type: Quick scan
Objects scanned: 144076
Time elapsed: 9 minute(s), 51 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 Elise

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Posted 08 July 2010 - 11:41 AM

Hi Lisa, any problems left?

ESET ONLINE SCANNER
----------------------------
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    Note - when ESET doesn't find any threats, no report will be created.
  • Push the Posted Image button.
  • Push Posted Image

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#7 tntmm6

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Posted 08 July 2010 - 04:24 PM

It found nothing.

Thanks!

#8 Elise

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Posted 09 July 2010 - 03:31 AM

Good news! Do you need any other help?

regards, Elise


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#9 tntmm6

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Posted 09 July 2010 - 07:36 AM

We don't. Thank you so much Elise!

#10 Elise

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Posted 09 July 2010 - 08:01 AM

You are welcome :thumbsup:

regards, Elise


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