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#1 clairecobra

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Posted 01 July 2010 - 11:25 AM

Hi
I posted about a month or two ago (you can search for all my logs etc for details) but I'm basically having the same problem again. Clicking on a google search result sends me to a completely random page. I'm also having trouble with pop-ups, which I never have had before.

I use Firefox for my browsing, and I use Windows XP. I have done Spybot Search and Destroy, SuperAntiSpyware (free edition), and MalwareBytes Anti-Malware. They all just found adware, and removing it did not solve my problem. I ran Hitman Pro, and it found a possible rootkit in C:\WINDOWS\system32\drivers called termdd.sys, but because my trial expired I couldn't remove it.

Last time it was some sort of rootkit.

Thanks!

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#2 boopme

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Posted 01 July 2010 - 02:07 PM

Hello, let's do a GMER Rootkit scan...
Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 clairecobra

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Posted 02 July 2010 - 08:04 AM

I get a stop error when I try to run GMER:

A problem has been detected and windows has been shut down to prevent damage to your computer.

The problem seems to be caused by the following file: ufldqpoc.sys

PAGE_FAULT_IN_NONPAGED_AREA

Technical Information:

*** STOP: 0X00000050 (0Xw37b7000, 0X00000000, 0xA79F3C3E, 0X00000001)

*** ufldqpoc.sys - Address A79F3000, DateStamp 4b274f8d

#4 boopme

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Posted 02 July 2010 - 12:51 PM

Looks like a malware file.
Did you try
Running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 clairecobra

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Posted 03 July 2010 - 08:33 AM

Nope, running in safe mode or unchecking devices did nothing, still got the stop error.

When I unchecked devices AND ran in safe mode, it worked, but the "Save" and "Copy" buttons that are normally there, were nowhere to be seen. I know my screen was all weird because it switches to 600x800 resolution in safe mode, but I couldn't increase the size of the screen or scroll or change my display settings. I could take a screenshot?

#6 boopme

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Posted 03 July 2010 - 11:09 AM

Let's try an alternate ARK first..

Please download Sophos Anti-rootkit & save it to your desktop.
alternate download link
Note: If using the vendor's download site you will be asked to register with MySophos so an email containing an activation link can be sent to your email address.

Be sure to print out and read the Sophos Anti-Rookit User Manual and Release Notes.
  • Double-click sar_15_sfx.exe to begin the installation, read the license agreement and click Accept.
  • Allow the default location of C:\Program Files\Sophos\Sophos Anti-Rootkit and click Install.
  • A message will appear "Sophos Anti-Rootkit was successfully installed. Click 'yes' to start it now".
  • Click Yes and allow the driver and its randomly named .tmp file (i.e. F.tmp) to load if asked.
  • If the scan did not start automatically, make sure the following are checked:
    • Running processes
    • Windows Registry
    • Local Hard Drives
  • Click Start scan.
  • Sophos Anti-Rootkit will scan the selected areas and display any suspicious files in the upper panel.
  • When the scan is complete, a pop-up screen will appear with "Rootkit Scan Results". Click OK to continue.
  • Click on the suspicious file to display more information about it in the lower panel which also includes whether the item is recommended for removal.
    • Files tagged as Removable: No are not marked for removal and cannot be removed.
    • Files tagged as Removable: Yes (clean up recommended) are marked for removal by default.
    • Files tagged as Removable: Yes (but clean up not recommended) are not marked for removal because Sophos did not recognize them. These files will require further investigation.
  • Select only items recommended for removal, then click "Clean up checked items". You will be asked to confirm, click Yes.
  • A pop up window will appear advising the cleanup will finish when you restart your computer. Click Restart Now.
  • After reboot, a dialog box displays the files you selected for removal and the action taken.
  • Click Empty list and then click Continue to re-scan your computer a second time to ensure everything was cleaned.
  • When done, go to Start > Run and type or copy/paste: %temp%\sarscan.log
  • This should open the log from the rootkit scan. Please post this log in your next reply. If you have a problem, you can find sarscan.log in C:\Documents and Settings\\Local Settings\Temp\.
Before performing an ARK scan it is recommended to do the following to ensure more accurate results and avoid common issues that may cause false detections.
  • Disconnect from the Internet or physically unplug you Internet cable connection.
  • Clean out your temporary files.
  • Close all open programs, scheduling/updating tasks and background processes that might activate during the scan including the screensaver.
  • Temporarily disable your anti-virus and real-time anti-spyware protection.
  • After starting the scan, do not use the computer until the scan has completed.
  • When finished, re-enable your anti-virus/anti-malware (or reboot) and then you can reconnect to the Internet.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 clairecobra

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Posted 03 July 2010 - 11:22 PM

Ran the Sophos, but none of the files that came up were listed as recommended for removal.



Sophos Anti-Rootkit Version 1.5.4 © 2009 Sophos Plc
Started logging on 7/3/2010 at 23:06:27
User "Claire-bear" on computer "CRIMKUS"
Windows version 5.1 SP 3.0 Service Pack 3 build 2600 SM=0x100 PT=0x1 Win32
Info: Starting process scan.
Info: Starting registry scan.
Info: Starting disk scan of C: (NTFS).
Hidden: file C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\ST2745Q3\ron_010110;net=dn;u=,dn-45819368_1277949518,119af7bf1b03329,Miscellaneous,;;ord1=656236;sz=300x250;contx=Miscellaneous;dflt=directive;btg=;ord=1647470214[1]
Hidden: file C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\GDMV8LQ3\ef=http%253A%252F%252Fwww.buddytv.com%252Fads%252Fadpage.aspx%253Fkey%253D%252Ftvshows[1].aspx%2526params%253Dpt%25253d0%25253b%2526area%253D2%2526AdId%253D
Hidden: file C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\OX6V4PYZ\ef=http%253A%252F%252Fwww.buddytv.com%252Fads%252Fadpage.aspx%253Fkey%253D%252Ftvshows[1].aspx%2526params%253Dpt%25253d0%25253b%2526area%253D2%2526AdId%253D
Hidden: file C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\GDMV8LQ3\ef=http%253A%252F%252Fwww.buddytv.com%252Fads%252Fadpage.aspx%253Fkey%253D%252Ftvshows[2].aspx%2526params%253Dpt%25253d0%25253b%2526area%253D2%2526AdId%253D
Hidden: file C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\ST2745Q3\ef=http%253A%252F%252Fwww.buddytv.com%252Fads%252Fadpage.aspx%253Fkey%253D%252Ftvshows[1].aspx%2526params%253Dpt%25253d0%25253b%2526area%253D2%2526AdId%253D
Hidden: file C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\GDMV8LQ3\ref=http%253A%252F%252Fwww.buddytv.com%252Fads%252Fadpage.aspx%253Fkey%253D%252Fmovies[1].aspx%2526params%253Dpt%25253d0%25253b%2526area%253D2%2526AdId%253D
Hidden: file C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\SHUVGDQZ\ory;playlisteverythree=false;playtimes=0;pid=11;kw=blinkx;fc_utarget_ok=true;t=;tvshowid=;sz=125x30,234x60,300x250,980x610,468x60,728x90;tile=1;~cs=y[1].gif
Hidden: file C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\ST2745Q3\ory;playlisteverythree=false;playtimes=0;pid=11;kw=blinkx;fc_utarget_ok=true;t=;tvshowid=;sz=125x30,234x60,300x250,980x610,468x60,728x90;tile=1;~cs=n[1].gif
Hidden: file C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\OX6V4PYZ\dref=http%253A%252F%252Fwww.buddytv.com%252Fads%252Fadpage.aspx%253Fkey%253D%252Fnews[2].aspx%2526params%253Dpt%25253d1%25253b%2526area%253D2%2526AdId%253D
Hidden: file C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\SHUVGDQZ\w.buddytv.com%252Fads%252Fadpage[1].aspx%253Fkey%253D%2526params%253Dpt%25253d0%25253b%2526area%253D2%2526AdId%253De6614ee0-17f6-401f-bd92-3665cd7b4837%252C
Hidden: file C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\SHUVGDQZ\ef=http%253A%252F%252Fwww.buddytv.com%252Fads%252Fadpage.aspx%253Fkey%253D%252Ftvshows[1].aspx%2526params%253Dpt%25253d0%25253b%2526area%253D2%2526AdId%253D
Hidden: file C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\OX6V4PYZ\dref=http%253A%252F%252Fwww.buddytv.com%252Fads%252Fadpage.aspx%253Fkey%253D%252Fnews[1].aspx%2526params%253Dpt%25253d1%25253b%2526area%253D2%2526AdId%253D
Hidden: file C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\GDMV8LQ3\ef=http%253A%252F%252Fwww.buddytv.com%252Fads%252Fadpage.aspx%253Fkey%253D%252Ftvshows[3].aspx%2526params%253Dpt%25253d0%25253b%2526area%253D2%2526AdId%253D
Hidden: file C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\ST2745Q3\w.buddytv.com%252Fads%252Fadpage[1].aspx%253Fkey%253D%2526params%253Dpt%25253d0%25253b%2526area%253D2%2526AdId%253De6614ee0-17f6-401f-bd92-3665cd7b4837%252C
Hidden: file C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\GDMV8LQ3\w.buddytv.com%252Fads%252Fadpage[1].aspx%253Fkey%253D%2526params%253Dpt%25253d0%25253b%2526area%253D2%2526AdId%253De6614ee0-17f6-401f-bd92-3665cd7b4837%252C
Hidden: file C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\OX6V4PYZ\w.buddytv.com%252Fads%252Fadpage[1].aspx%253Fkey%253D%2526params%253Dpt%25253d0%25253b%2526area%253D2%2526AdId%253De6614ee0-17f6-401f-bd92-3665cd7b4837%252C
Hidden: file C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\SHUVGDQZ\buddytv.com%252Fsearch[1].aspx%253Fcx%253D003131930152616721419%25253A-vv8r9jn9qc%2526cof%253DFORID%25253A9%2526sa%253DSearch%2526q%253DSearch%252520BuddyTV
Hidden: file C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\OX6V4PYZ\ref=http%253A%252F%252Fwww.buddytv.com%252Fads%252Fadpage.aspx%253Fkey%253D%252Fsearch[1].aspx%2526params%253Dpt%25253d0%25253b%2526area%253D2%2526AdId%253D
Hidden: file C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\GDMV8LQ3\com%252Fsearch[1].aspx%253Fcx%253D003131930152616721419%25253A-vv8r9jn9qc%2526cof%253DFORID%25253A9%2526sa%253DSearch%2526q%253DSearch%252520BuddyTV%2523868
Stopped logging on 7/4/2010 at 00:17:07

#8 boopme

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Posted 03 July 2010 - 11:48 PM

Hello again.

flush your DNS cache and Restore Microsoft's Hosts file
Copy and paste these lines in Note pad.

@Echo on
pushd\windows\system32\drivers\etc
attrib -h -s -r hosts
echo 127.0.0.1 localhost>HOSTS
attrib +r +h +s hosts
popd
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset all
netsh int ip reset all
shutdown -r -t 1
del %0


Save as flush.bat to your desktop.
Double click the desktop icon to Run it. Your computer will reboot itself.


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 clairecobra

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Posted 05 July 2010 - 08:16 PM

Did exactly what you suggested. MBAM didn't find anything. Still having google redirect issues.

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4273

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

7/4/2010 02:13:35
mbam-log-2010-07-04 (02-13-35).txt

Scan type: Quick scan
Objects scanned: 145687
Time elapsed: 37 minute(s), 10 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#10 boopme

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Posted 05 July 2010 - 08:38 PM

Man! we are not getting anywhere. We'll need a DDS log and move there.

We need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
Include the GMER log you posted earlier.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 jdbaker82

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Posted 05 July 2010 - 09:29 PM

ClaireCobra if you want to fix your redirect problem check your routers DNS settings this is most likely a case where your routers DNS has been changed from automatic to a manual DNS address which is redirecting any computer on this network to the random sites. You need to change the DNS back to automatic

If you are not sure how to access your routers page send me a PM and I will walk you through it.

#12 boopme

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Posted 06 July 2010 - 11:19 AM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 Animal

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Posted 06 July 2010 - 02:21 PM

If you are not sure how to access your routers page send me a PM and I will walk you through it.

While we appreciate you wanting to help, we respectfully request that you keep your assistance on the forums. Working via PM defeats the purpose of sharing the knowledge on the forums so that others reading the thread can learn as well. Thank you for your understanding regarding our position on this.

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