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WINTRUST.dll is missing from your computer


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#1 dsham

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Posted 01 July 2010 - 11:06 AM

when i turned on my pc it says i have 3 errors, one of which is windows defender is switched off, but when i click on it i get the message

ge WINTRUST.dll is missing from your computer, after searching for a fix i tried opening command prompt and enteringsfc /scannow as an administator but still no joy,tried a virus scan with avg but no thrteats where found.

The next error says i must find an antivirus program online, but i have avg installed and running.

The third error says i must set up a windows update, i tried to but is says action centre cant chaqnge your settings, when i tried to manually the page failed to load.



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#2 boopme

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Posted 01 July 2010 - 11:21 AM

Hello, I'm moving this from Win7 to the Am I Infected forum for some scans..

Let's run these and review the logs.

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.46) and save it to your desktop.
Before you save it rename it to say zztoy.exe


alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 dsham

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Posted 01 July 2010 - 03:25 PM

Hi there, when i ran malware it found no problems. here is my super log ....

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 07/01/2010 at 07:00 PM

Application Version : 4.39.1002

Core Rules Database Version : 5144
Trace Rules Database Version: 2956

Scan type : Quick Scan
Total Scan Time : 00:57:35

Memory items scanned : 309
Memory threats detected : 0
Registry items scanned : 1963
Registry threats detected : 1
File items scanned : 86474
File threats detected : 45

Adware.PTech
(x86) HKU\S-1-5-21-2499964021-460568081-1994348841-1000\Software\PTech

Adware.Flash Tracking Cookie
C:\Users\tech\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\79UTQEEV\SERVING-SYS.COM
C:\Users\tech\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\79UTQEEV\BC.YOUPORN.COM
C:\Users\tech\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\79UTQEEV\WWWSTATIC.MEGAPORN.COM
C:\Users\tech\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\79UTQEEV\ACVS.MEDIAONENETWORK.NET
C:\Users\tech\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\79UTQEEV\IA.MEDIA-IMDB.COM
C:\Users\tech\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\79UTQEEV\IMG-CDN.MEDIAPLEX.COM
C:\Users\tech\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\79UTQEEV\MEDIA.MTVNSERVICES.COM
C:\Users\tech\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\79UTQEEV\MEDIA1.BREAK.COM
C:\Users\tech\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\79UTQEEV\BANNER.BETFRED.COM
C:\Users\tech\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\79UTQEEV\BANNER.CIRCUSCASINO.COM
C:\Users\tech\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\79UTQEEV\BANNER.RUBYBINGO.COM
C:\Users\tech\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\79UTQEEV\UDN.SPECIFICCLICK.NET
C:\Users\tech\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\79UTQEEV\SPE.ATDMT.COM
C:\Users\tech\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\79UTQEEV\WWW.NAIADSYSTEMS.COM
C:\Users\tech\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\79UTQEEV\M1.EMEA.2MDN.NET
C:\Users\tech\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\79UTQEEV\S0.2MDN.NET
C:\Users\tech\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\79UTQEEV\SECURE-US.IMRWORLDWIDE.COM
C:\Users\tech\AppData\Roaming\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\79UTQEEV\HOST-D.ODDCAST.COM

Adware.Tracking Cookie
acvs.mediaonenetwork.net [ C:\Users\tech\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\79UTQEEV ]
banner.betfred.com [ C:\Users\tech\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\79UTQEEV ]
banner.circuscasino.com [ C:\Users\tech\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\79UTQEEV ]
banner.rubybingo.com [ C:\Users\tech\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\79UTQEEV ]
banners.securedataimages.com [ C:\Users\tech\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\79UTQEEV ]
bc.youporn.com [ C:\Users\tech\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\79UTQEEV ]
cdn5.specificclick.net [ C:\Users\tech\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\79UTQEEV ]
cloud.video.unrulymedia.com [ C:\Users\tech\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\79UTQEEV ]
gw.callingbanners.com [ C:\Users\tech\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\79UTQEEV ]
host-d.oddcast.com [ C:\Users\tech\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\79UTQEEV ]
ia.media-imdb.com [ C:\Users\tech\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\79UTQEEV ]
img-cdn.mediaplex.com [ C:\Users\tech\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\79UTQEEV ]
input.insights.gravity.com [ C:\Users\tech\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\79UTQEEV ]
m1.emea.2mdn.net [ C:\Users\tech\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\79UTQEEV ]
media.mtvnservices.com [ C:\Users\tech\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\79UTQEEV ]
media.scanscout.com [ C:\Users\tech\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\79UTQEEV ]
media1.break.com [ C:\Users\tech\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\79UTQEEV ]
s0.2mdn.net [ C:\Users\tech\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\79UTQEEV ]
secure-us.imrworldwide.com [ C:\Users\tech\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\79UTQEEV ]
serving-sys.com [ C:\Users\tech\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\79UTQEEV ]
spe.atdmt.com [ C:\Users\tech\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\79UTQEEV ]
udn.specificclick.net [ C:\Users\tech\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\79UTQEEV ]
vidii.hardsextube.com [ C:\Users\tech\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\79UTQEEV ]
www.freeporn.com [ C:\Users\tech\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\79UTQEEV ]
www.naiadsystems.com [ C:\Users\tech\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\79UTQEEV ]
www.pornhub.com [ C:\Users\tech\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\79UTQEEV ]
wwwstatic.megaporn.com [ C:\Users\tech\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\79UTQEEV ]


Hope i can get this sorted. thanks.

#4 boopme

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Posted 01 July 2010 - 07:34 PM

Did you install something new the other day?
Is this an XP system?
Is there a WINTRUST.dll in your Recycle Bin?
Was the error it is missing or A "Cannot find...", "Could not run...", "Error loading..."

Edited by boopme, 01 July 2010 - 07:36 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 dsham

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Posted 02 July 2010 - 12:09 PM

Hi again, iam running xp.
I installed a couple of programs the other day, audicity audio editor and also switch file converter, i have since deleted both these programs.

the message i get is a box which says MSASCui.exe = system error, The program cant start because wintrust.dll is missing from your computer.

I have checked the recycle bin but it is not there. I also have no sound from my computer now.

Any help would be graetly appreciated. Thanks

#6 boopme

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Posted 02 July 2010 - 01:11 PM

What is your antivirus.. This looks like a Windows Defender error ( you have XP,correct). If you have that try un and reinstalling. Or removing it and we'll use a different AV.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 dsham

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Posted 02 July 2010 - 02:21 PM

hi again, thanks for the reply. I have AVG installed as my AV, i did as you said and have uninstalled an reinstalled and iam still getting the same 3 error messages. Also still no sound from my pc, still dont know if it is connected with the programs i installed and uninstalled the other day. HELP!!

#8 boopme

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Posted 02 July 2010 - 03:13 PM

As you don't have either Windows Defender or Vista..

What is MSASCui.exe?
MSASCui.exe is part of the Windows Defender anti-spyware software. It is responsible for performing spyware scans providing the interface through which you can configure Windows Defender.


Or have yoiu ever installled it?

This means its a malware yet we cannot see it .....So We need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.

Edited by boopme, 02 July 2010 - 03:15 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 dsham

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Posted 02 July 2010 - 04:10 PM

Thanks for all your replys boopme, it is appreciated, i have followed your instructions and posted my logs in the section you said, just one problem i has with GMER, when i run the program i get th error message C:\Windows\system32\config\system: The system cannot find the file specified, i ran the scan anyway but it returned nothing found. Hopefully i can find out what my pc problem is.

#10 Orange Blossom

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Posted 02 July 2010 - 09:05 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/328711/wintrustdll-missing/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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