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Trojan.Agent/Gen-Nulla


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2 replies to this topic

#1 stoner_123

stoner_123

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Posted 01 July 2010 - 07:36 AM

after malware/spyware scan i find the above mentioned infection. I followed forum instructions and have attahced the requested file scans:

DDS:

DDS (Ver_10-03-17.01) - NTFSx86
Run by HELLO at 6:46:37.06 on Thu 07/01/2010
Internet Explorer: 8.0.6001.18928
Microsoft® Windows Vista™ Ultimate 6.0.6002.2.1252.1.1033.18.3454.2187 [GMT -4:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
SP: AVG Anti-Virus Free *enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: SUPERAntiSpyware *enabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\system32\Ati2evxx.exe
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Maxtor\Schedule2\schedul2.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Seagate\Basics\Service\SyncServicesBasics.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Windows\system32\IoctlSvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Windows\System32\mobsync.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Windows\ehome\ehsched.exe
C:\Windows\system32\WerFault.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Windows\ehome\ehRecvr.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\HELLO\Desktop\dds toool\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uStart Page = hxxp://www.google.ca/
uSearch Bar = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
uURLSearchHooks: Radio Bar 1 Toolbar: {0fc85f5d-6207-4515-a490-45a549d285c0} - c:\program files\radio_bar_1\tbRadi.dll
mURLSearchHooks: Radio Bar 1 Toolbar: {0fc85f5d-6207-4515-a490-45a549d285c0} - c:\program files\radio_bar_1\tbRadi.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Radio Bar 1 Toolbar: {0fc85f5d-6207-4515-a490-45a549d285c0} - c:\program files\radio_bar_1\tbRadi.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar2.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar2.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: FastestP2P Toolbar: {f516e6d7-6aa0-4978-93a5-df43fccf0431} - c:\program files\fastestp2p toolbar3\toolbar.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: Radio Bar 1 Toolbar: {0fc85f5d-6207-4515-a490-45a549d285c0} - c:\program files\radio_bar_1\tbRadi.dll
TB: {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - No File
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [<NO NAME>]
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [Google Update] "c:\users\hello\appdata\local\google\update\GoogleUpdate.exe" /c
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
dRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://a1540.g.akamai.net/7/1540/52/20061205/qtinstall.info.apple.com/qtactivex/qtplugin.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/4/9/e494c802-dd90-4c6b-a074-469358f075a6/OGAControl.cab
DPF: {0D41B8C5-2599-4893-8183-00195EC8D5F9} - hxxp://support.asus.com/common/asusTek_sys_ctrl.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {254AA86E-5655-4518-AA87-185D7CC41801} - hxxps://secure.logmeinrescue.com/US/TechConsole/x86/RescueControl.cab
DPF: {49232000-16E4-426C-A231-62846947304B} - hxxps://wimpro.cce.hp.com/ChatEntry/downloads/sysinfo.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx2.hotmail.com/mail/w3/resources/VistaMSNPUplden-ca.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://dl8-cdn-01.sun.com/s/ESD5/JSCDL/jre/6u11-b90/jinstall-6u11-windows-i586-jc.cab?e=1231909989433&h=287a7038c103447af19e191d0651ca3a/&filename=jinstall-6u11-windows-i586-jc.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} - hxxp://www.sibelius.com/download/software/win/ActiveXPlugin.cab
DPF: {CAFEEFAC-0015-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CCA0B877-CB5E-4ADC-AD30-457C379512DD} - hxxp://192.168.0.248/xplugLiteDL.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=100
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: intu-res - {9CE7D474-16F9-4889-9BB9-53E2008EAE8A} - c:\program files\common files\intuit\intu-res.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
AppInit_DLLs: avgrsstx.dll
STS: Windows DreamScene: {e31004d1-a431-41b8-826f-e902f9d95c81} - %SystemRoot%\System32\DreamScene.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
mASetup: {7070D8E0-650A-46b3-B03C-9497582E6A74} - %SystemRoot%\system32\soundschemes.exe /AddRegistration
mASetup: {B3688A53-AB2A-4b1d-8CEF-8F93D8C51C24} - %SystemRoot%\system32\soundschemes2.exe /AddRegistration

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-11-22 216200]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-11-22 29584]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2010-2-25 242896]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-2-17 66632]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-3-17 308064]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2008-8-11 12856]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2008-11-20 47640]
R2 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2010-5-7 92008]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2010-2-17 12872]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-12-25 135664]
S3 3xHybrid;3xHybrid service;c:\windows\system32\drivers\3xHybrid.sys [2007-4-13 825088]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-5-8 21504]
S3 mv2;mv2;c:\windows\system32\drivers\mv2.sys [2007-5-22 11976]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

=============== Created Last 30 ================

2100-01-01 00:19:30 0 d-----w- c:\windows\Panther
2100-01-01 00:19:18 8192 --s-a-r- C:\BOOTSECT.BAK
2100-01-01 00:19:17 333257 --sha-r- C:\bootmgr
2100-01-01 00:19:16 0 d-sh--w- C:\Boot
2010-07-01 10:33:30 20 ----a-w- c:\users\hello\defogger_reenable
2010-06-30 21:46:22 26 ----a-w- c:\windows\Lic.xxx
2010-06-23 07:01:08 99176 ----a-w- c:\windows\system32\PresentationHostProxy.dll
2010-06-23 07:01:08 49472 ----a-w- c:\windows\system32\netfxperf.dll
2010-06-23 07:01:08 297808 ----a-w- c:\windows\system32\mscoree.dll
2010-06-23 07:01:08 295264 ----a-w- c:\windows\system32\PresentationHost.exe
2010-06-23 07:01:08 1130824 ----a-w- c:\windows\system32\dfshim.dll
2010-06-23 03:41:32 28672 ----a-w- c:\windows\system32\Apphlpdm.dll
2010-06-23 03:41:31 4240384 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll
2010-06-14 15:30:00 65536 --sha-w- c:\users\hello\ntuser.dat{8c26850b-77c6-11df-b721-0013d437006c}.TM.blf
2010-06-14 15:30:00 524288 --sha-w- c:\users\hello\ntuser.dat{8c26850b-77c6-11df-b721-0013d437006c}.TMContainer00000000000000000002.regtrans-ms
2010-06-14 15:30:00 524288 --sha-w- c:\users\hello\ntuser.dat{8c26850b-77c6-11df-b721-0013d437006c}.TMContainer00000000000000000001.regtrans-ms
2010-06-06 04:30:08 0 d-----w- c:\program files\common files\PX Storage Engine
2010-06-06 03:42:04 0 d-----w- c:\programdata\DivX

==================== Find3M ====================

2010-06-10 00:56:46 83360 ----a-w- c:\windows\system32\LMIRfsClientNP.dll
2010-06-10 00:56:45 87424 ----a-w- c:\windows\system32\LMIinit.dll
2010-06-10 00:56:45 29568 ----a-w- c:\windows\system32\LMIport.dll
2010-06-02 13:54:29 242896 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-05-26 17:06:41 34304 ----a-w- c:\windows\system32\atmlib.dll
2010-05-26 14:47:41 289792 ----a-w- c:\windows\system32\atmfd.dll
2010-05-17 02:28:08 75 ----a-w- c:\users\hello\jagex_runescape_preferences2.dat
2010-05-17 02:04:35 42 ----a-w- c:\users\hello\jagex_runescape_preferences.dat
2010-05-16 17:55:37 0 ----a-w- c:\users\hello\jagex__preferences3.dat
2010-05-04 05:59:21 916480 ----a-w- c:\windows\system32\wininet.dll
2010-05-04 05:55:42 71680 ----a-w- c:\windows\system32\iesetup.dll
2010-05-04 05:55:42 109056 ----a-w- c:\windows\system32\iesysprep.dll
2010-05-04 04:31:05 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2010-05-01 14:13:48 2037248 ----a-w- c:\windows\system32\win32k.sys
2010-04-23 14:13:55 2048 ----a-w- c:\windows\system32\tzres.dll
2010-04-07 17:26:09 51200 ----a-w- c:\windows\inf\infpub.dat
2010-04-07 17:26:09 143360 ----a-w- c:\windows\inf\infstrng.dat
2010-04-07 17:26:09 143360 ----a-w- c:\windows\inf\infstor.dat
2010-04-05 17:01:01 67072 ----a-w- c:\windows\system32\asycfilt.dll
2009-11-17 08:21:26 665600 ----a-w- c:\windows\inf\drvindex.dat
2008-05-23 22:27:50 174 --sha-w- c:\program files\desktop.ini
2007-11-18 13:45:32 6676 ----a-w- c:\program files\install.log
2006-11-02 12:40:37 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:40:37 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:40:37 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:40:37 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-12-26 01:33:41 245760 --sha-w- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
2009-10-21 07:27:13 245760 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\ietldcache\index.dat

============= FINISH: 6:47:33.65 ===============


Attached Files



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#2 Shannon2012

Shannon2012

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Posted 05 July 2010 - 06:45 AM


Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Shannon

#3 thcbytes

thcbytes

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Posted 11 July 2010 - 06:00 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
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