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IE and Firefox won't open


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18 replies to this topic

#1 Bobz

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Posted 30 June 2010 - 09:57 PM

Firefox crashes on start up and IE also crashes. I have ran several virus/malware removal programs that found a few things and removed them but after restart the problem is not solved. Google Chrome does work on the computer tho. I am guessing some kind of virus or something is still on there since i can't think of any other reason. Any1 have any thoughts?

Thanks
~Bobz

Edited by boopme, 12 July 2010 - 11:10 PM.


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#2 chromebuster

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Posted 30 June 2010 - 10:51 PM

Hi,
I'm just curious, which malware scanners did you try? That might help us a bit to figure out what the issue is.

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Chromebuster

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#3 Bobz

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Posted 30 June 2010 - 10:59 PM

I have ran the following scans:

AVG free
CCleaner
Malwarebytes

#4 boopme

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Posted 01 July 2010 - 12:06 PM

Hello, please post the Malwarebytes (MBAM) log
Avoid the registry cleaner in CCLeaner please.

The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.


Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Bobz

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Posted 06 July 2010 - 12:47 PM

well i thought i had solved my problem with getting a new virus scanner (Comodo) which seemed to find something and delete it and everything worked but starting yesterday i can't turn on my computer anymore.. It goes to the BSOD with a page_Fault_in_nonpaged_area.

It happens sometimes in safe mode as well although not as fast. I tried to run your superAS but when it gets halfway through an error comes up saying the program encountered an error and crashes.

The BSOD started when i tried to update my adobe reader since it said i should. I have tried a few things to fix it but nothing seems to be working

Edit: sometimes before it crashes i get a windows error and if i click send diagnostics it sends me back a link to check my drivers but before i can do anything it bsod and i can't try to fix it or try to find what is wrong.

Edited by Bobz, 06 July 2010 - 12:55 PM.


#6 boopme

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Posted 06 July 2010 - 02:01 PM

Can you boot in safe mode and do a systemm restore to before the Comodo install .. Or Uninstall Comodo while in safe mode and see is boot is noramal again.

The XP and Vista resre guides are here..
http://www.bleepingcomputer.com/tutorials/...restore-20.html

Edited by boopme, 06 July 2010 - 02:03 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Bobz

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Posted 07 July 2010 - 11:15 PM

have tried to do a system restore to before it was uninstalled but that didn't help and i can't stay on the computer long enough to fully uninstall it although i don't think that's my problem. I have a feeling CCleaner deleted a DLL or something that it shouldn't of and not one of my drivers is wrong which is cauing windows to crash or something.(Althought i could be completely wrong) Here is the technical stop info i got this time. It no longer says page fault blah blah but insteal just that a problem has been detected and windows has shutdown to prvent damage (BSOD)

***STOP: 0x000000F4 (0x00000003,0x8A6CBA0,0x8A6CBF14,0x805D2954)


(This thread might now be in the wrong section since it started with me wondering if i had a problem to now i have a serious problem so feel free to move it)

Edit:

Well i do still get the Page_Fault_In_NonPaged_Area BSOD and that had a different technical readout so here it is..This was what my error said everytime at the starting of this problem

***STOP: 0x00000050 (0xBAD0B158,0x00000000,0x805BC1E9,0x00000002)

Edit3:
Guess the numbers in () don't matter? if they do here is another set of them that i just got on another page BSOD
***STOP: 0x00000050 (0xCCCCCCD4,0x00000000,0x8052D2D9,0x00000000)



Edit2: I should mention why i think its a driver issue.. after running CCleaner i guess it got rid of CTMBHA.DLL and on start-up i get a error that this dll is missing but it didn't cause a BSOD at the start but maybe the problem grew from there? (I had did a msconfig and turned off it loading at the start so the error msg went away but have since turned it back on to see it would fix problem but no luck)

Edited by Bobz, 08 July 2010 - 12:08 AM.


#8 boopme

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Posted 12 July 2010 - 11:10 PM

Hello sorry .. For some reason I am not getting notification here.
This does appear to be a driver issue.
I am moving this to XP,if that's correct.
They can help you restore this.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 Bobz

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Posted 12 July 2010 - 11:18 PM

Hello sorry .. For some reason I am not getting notification here.
This does appear to be a driver issue.
I am moving this to XP,if that's correct.
They can help you restore this.


Ya thanks.. was just about to ask for this thread to be closed and start a new on in this forum but this works..

I have downloaded BlueScreenView as i noticed that was the first request for most ppl with BSOD.

After opening it i selected all and saved it and this is it:

==================================================
Dump File : Mini071210-01.dmp
Crash Time : 7/12/2010 11:04:41 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0x00000010
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x8051bf72
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+44f72
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5938 (xpsp_sp3_gdr.100216-1514)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini071210-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini070810-01.dmp
Crash Time : 7/8/2010 10:22:52 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xccccccd4
Parameter 2 : 0x00000000
Parameter 3 : 0x8052d2d9
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+562d9
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5938 (xpsp_sp3_gdr.100216-1514)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini070810-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini070710-08.dmp
Crash Time : 7/7/2010 11:57:14 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xbad0b158
Parameter 2 : 0x00000000
Parameter 3 : 0x805bc1e9
Parameter 4 : 0x00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+e51e9
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5938 (xpsp_sp3_gdr.100216-1514)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini070710-08.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini070710-07.dmp
Crash Time : 7/7/2010 11:33:18 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xe44118b0
Parameter 2 : 0x00000001
Parameter 3 : 0x8054b168
Parameter 4 : 0x00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+74168
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5938 (xpsp_sp3_gdr.100216-1514)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini070710-07.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini070710-06.dmp
Crash Time : 7/7/2010 11:20:54 PM
Bug Check String : CRITICAL_OBJECT_TERMINATION
Bug Check Code : 0x000000f4
Parameter 1 : 0x00000003
Parameter 2 : 0x8a6cbda0
Parameter 3 : 0x8a6cbf14
Parameter 4 : 0x805d2954
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5938 (xpsp_sp3_gdr.100216-1514)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini070710-06.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini070710-05.dmp
Crash Time : 7/7/2010 11:01:32 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0x00000020
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x805153f7
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+3e3f7
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5938 (xpsp_sp3_gdr.100216-1514)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini070710-05.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini070710-04.dmp
Crash Time : 7/7/2010 8:25:59 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0x0000001c
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x805257ad
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4e7ad
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5938 (xpsp_sp3_gdr.100216-1514)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini070710-04.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini070710-03.dmp
Crash Time : 7/7/2010 8:07:19 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x80614359
Parameter 3 : 0xb330fa0c
Parameter 4 : 0x00000000
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+19f78
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini070710-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini070710-02.dmp
Crash Time : 7/7/2010 7:54:02 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xe38a0a08
Parameter 2 : 0x00000000
Parameter 3 : 0x8054bfcb
Parameter 4 : 0x00000001
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+74fcb
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5938 (xpsp_sp3_gdr.100216-1514)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini070710-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini070710-01.dmp
Crash Time : 7/7/2010 7:47:03 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0x00000020
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x804fb499
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+24499
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5938 (xpsp_sp3_gdr.100216-1514)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini070710-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini070610-11.dmp
Crash Time : 7/6/2010 10:41:32 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xe2f1aa08
Parameter 2 : 0x00000001
Parameter 3 : 0x80551ae2
Parameter 4 : 0x00000001
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7aae2
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5938 (xpsp_sp3_gdr.100216-1514)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini070610-11.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini070610-10.dmp
Crash Time : 7/6/2010 10:29:25 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xe3784a08
Parameter 2 : 0x00000000
Parameter 3 : 0x8054bfcb
Parameter 4 : 0x00000001
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+2b04
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5976 (xpsp_sp3_gdr.100501-1623)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini070610-10.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini070610-09.dmp
Crash Time : 7/6/2010 10:12:48 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xe3ac5694
Parameter 2 : 0x00000001
Parameter 3 : 0x8054bfd2
Parameter 4 : 0x00000001
Caused By Driver : ati2cqag.dll
Caused By Address : ati2cqag.dll+414e
File Description : Central Memory Manager / Queue Server Module
Product Name : ATI Radeon Family
Company : ATI Technologies Inc.
File Version : 6.14.10.0355
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini070610-09.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini070610-08.dmp
Crash Time : 7/6/2010 12:48:55 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xe35fc990
Parameter 2 : 0x00000000
Parameter 3 : 0x8054bfcb
Parameter 4 : 0x00000001
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+16461
File Description : Microsoft Filesystem Filter Manager
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini070610-08.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini070610-07.dmp
Crash Time : 7/6/2010 1:47:52 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xe40a3410
Parameter 2 : 0x00000000
Parameter 3 : 0x8054bfcb
Parameter 4 : 0x00000001
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+74fcb
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5938 (xpsp_sp3_gdr.100216-1514)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini070610-07.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini070610-06.dmp
Crash Time : 7/6/2010 1:39:40 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xe4bff410
Parameter 2 : 0x00000001
Parameter 3 : 0x8054b168
Parameter 4 : 0x00000002
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+1aff
File Description : Microsoft Filesystem Filter Manager
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini070610-06.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini070610-05.dmp
Crash Time : 7/6/2010 1:26:57 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805b131b
Parameter 3 : 0xb41bca20
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+da31b
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5938 (xpsp_sp3_gdr.100216-1514)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini070610-05.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini070610-04.dmp
Crash Time : 7/6/2010 1:18:03 AM
Bug Check String : REGISTRY_ERROR
Bug Check Code : 0x00000051
Parameter 1 : 0x00000001
Parameter 2 : 0xe1e0bb60
Parameter 3 : 0x8065f000
Parameter 4 : 0x0000025f
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5938 (xpsp_sp3_gdr.100216-1514)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini070610-04.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini070610-03.dmp
Crash Time : 7/6/2010 1:09:20 AM
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Parameter 1 : 0x001902fe
Parameter 2 : 0xb330e2f4
Parameter 3 : 0xb330dff0
Parameter 4 : 0x8052db79
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+dff0
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini070610-03.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini070610-02.dmp
Crash Time : 7/6/2010 12:55:25 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xe90c4490
Parameter 2 : 0x00000000
Parameter 3 : 0x8055159a
Parameter 4 : 0x00000001
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+2b04
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5976 (xpsp_sp3_gdr.100501-1623)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini070610-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini070610-01.dmp
Crash Time : 7/6/2010 12:23:55 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xe487c410
Parameter 2 : 0x00000000
Parameter 3 : 0x8054bfcb
Parameter 4 : 0x00000001
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+1fca0
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini070610-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini070510-03.dmp
Crash Time : 7/5/2010 11:36:11 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xe1681410
Parameter 2 : 0x00000000
Parameter 3 : 0x8054bfcb
Parameter 4 : 0x00000001
Caused By Driver : cmdguard.sys
Caused By Address : cmdguard.sys+1aea4
File Description : COMODO Internet Security Sandbox Driver
Product Name : COMODO Internet Security Sandbox Driver
Company : COMODO
File Version : 4, 1, 150042, 917 built by: WinDDK
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini070510-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini070510-02.dmp
Crash Time : 7/5/2010 11:20:26 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0x8abe2458
Parameter 2 : 0x00000001
Parameter 3 : 0x8054b168
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+74168
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5938 (xpsp_sp3_gdr.100216-1514)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini070510-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini070510-01.dmp
Crash Time : 7/5/2010 11:13:48 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x00000000
Parameter 2 : 0x0000001c
Parameter 3 : 0x00000001
Parameter 4 : 0x80345976
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini070510-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

#10 hamluis

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Posted 13 July 2010 - 12:35 PM

System manufacturer and model?

Do you have a Genuine XP CD?

Louis

#11 Bobz

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Posted 13 July 2010 - 04:24 PM

Dell Dimension E510

and it came preloaded so i don't have a xp cd but i can try to find one from a friend or something if it comes to that

#12 hamluis

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Posted 13 July 2010 - 05:16 PM

Have you run any of the Dell Diagnostics package?

Have you ever restored/recovered the system?

Louis

#13 Bobz

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Posted 14 July 2010 - 01:37 AM

I ran a dell driver thing and it said everything was fine and i have also tried to restore it to multiple dates in the past and nothing seemed to help

#14 hamluis

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Posted 14 July 2010 - 09:36 AM

Please run the Dell Diagnostics package.

http://support.dell.com/support/edocs/syst.../sm/tshoot1.htm

Louis

#15 Bobz

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Posted 15 July 2010 - 11:57 PM

Ran it and got this error code: 2F00:0119
msg: system memory failure. Read 00040000h, expected 00000000h @ address 9F050004h. Suspected memory componet located on system board, @ label DIMM-4

---------------
So assuming this is trying to say something is wrong with the memory in DIMM-4 slot? .. for my memory i have 2 of the 512mb that can with it and also 2 1GB ones that i upgraded 2-3 years ago




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