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Google redirects and pop-ups, please help


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#1 rsean

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Posted 30 June 2010 - 07:49 PM

Hello

I have had my Dell laptop for just about a week, and I am already infected and it is driving me crazy.

Symptoms

Google redirects, multiple viruses found on scans, multiple pop-ups, seems to be getting worse.

Actions already taken

I tried scans from Mcafee, avira, Microsoft security and just about everything else. Finally I reformatted and it is still here. I am a little worried because I use this for school and my classes are on-line this summer. I also went through the preliminary removal steps on your site.

I know there is certain logs you need to help, can you tell me what they are?

Thank you so much for your help.

Sean

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#2 rsean

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Posted 01 July 2010 - 03:37 PM

Don't know if I am supposed to bump this but it was nearly on page three. Can someone help or recommend another form to go to?




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