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Catchme Rootkit help!


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3 replies to this topic

#1 Syrionn

Syrionn

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  • Local time:10:54 AM

Posted 30 June 2010 - 01:51 PM

Hi there,

Yesterday I find out that I have this nasty bug on my computer. I do not know how it got on my computer, but I realized that something wasn't right when China has been looking into my e-mail and stole one of my Starcraft 2 Beta keys that were in my e-mail. This said event was four days ago and since then a friend helped me see that I have this bug on my computer.

I ran the combofix.exe as the friend requested that I do and here is the log:

ComboFix 10-06-29.04 - DDDD 06/30/2010 13:53:34.2.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3070.2735 [GMT -4:00]
Running from: c:\documents and settings\DDDD\Desktop\ComboFix.exe
.

((((((((((((((((((((((((( Files Created from 2010-05-28 to 2010-06-30 )))))))))))))))))))))))))))))))
.

2010-06-30 17:36 . 2010-06-30 17:36 1791 ----a-w- c:\documents and settings\DDDD\Application Data\.purple\certificates\x509\tls_peers\bos.oscar.aol.com
2010-06-30 17:36 . 2010-06-30 17:36 1505 ----a-w- c:\documents and settings\DDDD\Application Data\.purple\certificates\x509\tls_peers\slogin.oscar.aol.com
2010-06-30 08:01 . 2010-06-30 08:01 -------- d-----w- c:\documents and settings\DDDD\Application Data\Malwarebytes
2010-06-30 08:01 . 2010-04-29 19:39 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-06-30 08:01 . 2010-06-30 08:01 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-06-30 08:01 . 2010-06-30 08:01 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-06-30 08:01 . 2010-04-29 19:39 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-06-26 20:27 . 2010-06-26 20:27 46852 ----a-w- c:\documents and settings\All Users\Application Data\Blizzard Entertainment\Battle.net\Cache\Download\Scan.dll
2010-06-19 00:51 . 2010-06-19 00:51 -------- d-s---w- c:\documents and settings\LocalService\UserData
2010-06-16 19:00 . 2010-06-16 19:00 -------- d-----w- c:\documents and settings\DDDD\Application Data\Command and Conquer 3 Tiberium Wars
2010-06-15 23:37 . 2009-07-01 15:54 701440 ----a-w- c:\windows\system32\cohelper.dll
2010-06-15 23:37 . 2009-06-01 05:11 5876 ----a-w- c:\windows\system32\drivers\nvphy.bin
2010-06-11 19:16 . 2010-06-11 19:22 -------- d-----w- c:\documents and settings\DDDD\Application Data\DVD Flick
2010-06-11 19:15 . 2003-01-26 17:41 40960 ----a-w- c:\windows\system32\ssubtmr6.dll
2010-06-11 19:15 . 2010-06-11 19:15 -------- d-----w- c:\program files\DVD Flick
2010-06-05 22:04 . 2010-06-05 22:04 -------- d-----w- c:\documents and settings\DDDD\Application Data\Turbine
2010-06-05 22:04 . 2010-06-05 22:04 127 ----a-w- c:\documents and settings\DDDD\Local Settings\Application Data\fusioncache.dat
2010-06-05 22:04 . 2010-06-28 20:34 -------- d-----w- c:\documents and settings\DDDD\Local Settings\Application Data\Turbine
2010-06-05 21:41 . 2010-06-29 02:56 -------- d-----w- c:\documents and settings\DDDD\Local Settings\Application Data\ApplicationHistory
2010-06-05 21:40 . 2010-06-05 21:40 -------- d-----w- c:\windows\system32\URTTEMP
2010-06-05 21:25 . 2010-06-05 21:25 -------- d-----w- c:\program files\Turbine
2010-06-04 17:53 . 2010-06-04 17:54 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Adobe
2010-06-04 01:45 . 2010-06-30 17:49 664 ----a-w- c:\windows\system32\d3d9caps.dat

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-06-30 17:47 . 2009-12-31 08:14 -------- d-----w- c:\documents and settings\DDDD\Application Data\foobar2000
2010-06-30 17:47 . 2009-12-31 05:15 -------- d-----w- c:\documents and settings\DDDD\Application Data\.purple
2010-06-30 07:27 . 2009-12-31 06:55 -------- d-----w- c:\documents and settings\DDDD\Application Data\gtk-2.0
2010-06-29 17:59 . 2009-12-31 06:46 -------- d-----w- c:\program files\World of Warcraft
2010-06-28 00:06 . 2009-12-31 05:03 -------- d-----w- c:\program files\Opera
2010-06-27 18:38 . 2010-05-25 23:11 -------- d-----w- c:\documents and settings\DDDD\Application Data\uTorrent
2010-06-19 07:47 . 2010-01-29 02:46 -------- d-----w- c:\program files\Heroes of Newerth
2010-06-15 23:38 . 2009-12-31 04:54 -------- d-----w- c:\program files\NVIDIA Corporation
2010-06-02 23:29 . 2009-12-31 05:14 -------- d-----w- c:\program files\Pidgin
2010-05-25 23:11 . 2010-05-25 23:11 -------- d-----w- c:\program files\uTorrent
2010-05-23 19:48 . 2010-05-22 18:36 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2010-05-23 19:21 . 2009-12-31 05:06 -------- d-----w- c:\program files\Common Files\Wise Installation Wizard
2010-05-23 19:16 . 2010-03-07 05:34 -------- d-----w- c:\documents and settings\All Users\Application Data\Blizzard Entertainment
2010-05-23 19:16 . 2010-03-07 05:34 -------- d-----w- c:\program files\StarCraft II Beta
2010-05-03 05:13 . 2010-01-01 02:24 -------- d-----w- c:\program files\Steam
2010-04-23 17:44 . 2010-04-23 17:44 53248 ----a-r- c:\documents and settings\DDDD\Application Data\Microsoft\Installer\{3EE9BCAE-E9A9-45E5-9B1C-83A4D357E05C}\ARPPRODUCTICON.exe
2010-04-03 23:23 . 2010-04-03 23:23 278120 ----a-w- c:\windows\system32\nvmccs.dll
2010-04-03 23:23 . 2010-04-03 23:23 154216 ----a-w- c:\windows\system32\nvsvc32.exe
2010-04-03 23:23 . 2010-04-03 23:23 145000 ----a-w- c:\windows\system32\nvcolor.exe
2010-04-03 23:23 . 2010-04-03 23:23 13670504 ----a-w- c:\windows\system32\nvcpl.dll
2010-04-03 23:23 . 2010-04-03 23:23 110696 ----a-w- c:\windows\system32\nvmctray.dll
2010-04-03 23:22 . 2010-04-03 23:22 81920 ----a-w- c:\windows\system32\nvwddi.dll
2010-04-03 22:55 . 2009-12-31 05:06 61440 ----a-w- c:\windows\system32\OpenCL.dll
2010-04-03 22:55 . 2009-12-31 05:06 10232128 ----a-w- c:\windows\system32\drivers\nv4_mini.sys
2010-04-03 22:55 . 2009-12-31 05:06 4075520 ----a-w- c:\windows\system32\nvcuda.dll
2010-04-03 22:55 . 2009-12-31 05:06 2646632 ----a-w- c:\windows\system32\nvcuvenc.dll
2010-04-03 22:55 . 2009-12-31 05:06 2030184 ----a-w- c:\windows\system32\nvcuvid.dll
2010-04-03 22:55 . 2009-12-31 05:06 14757888 ----a-w- c:\windows\system32\nvoglnt.dll
2010-04-03 22:55 . 2009-12-31 05:06 6432128 ----a-w- c:\windows\system32\nv4_disp.dll
2010-04-03 22:55 . 2009-12-31 05:06 227944 ----a-w- c:\windows\system32\nvcodins.dll
2010-04-03 22:55 . 2009-12-31 05:06 227944 ----a-w- c:\windows\system32\nvcod.dll
2010-04-03 22:55 . 2009-12-31 05:06 2183470 ----a-w- c:\windows\system32\nvdata.bin
2010-04-03 22:55 . 2009-12-31 05:06 11647592 ----a-w- c:\windows\system32\nvcompiler.dll
2010-04-03 22:55 . 2009-12-31 05:06 1097728 ----a-w- c:\windows\system32\nvapi.dll
2010-04-02 20:54 . 2009-12-31 04:53 600680 ----a-w- c:\windows\system32\NVUNINST.EXE
.

------- Sigcheck -------

[7] 2008-04-14 . 9F3A2F5AA6875C72BF062C712CFA2674 . 96512 . . [5.1.2600.5512] . . c:\windows\system32\dllcache\atapi.sys
[-] 2008-04-14 13:10 . !HASH: COULD NOT OPEN FILE !!!!! . 96512 . . [------] . . c:\windows\system32\drivers\atapi.sys
[7] 2008-04-14 . 9F3A2F5AA6875C72BF062C712CFA2674 . 96512 . . [5.1.2600.5512] . . c:\windows\system32\ReinstallBackups\0000\DriverFiles\i386\atapi.sys
.
((((((((((((((((((((((((((((( SnapShot@2010-06-30_07.45.33 )))))))))))))))))))))))))))))))))))))))))
.
+ 2010-06-30 18:01 . 2010-06-30 18:01 16384 c:\windows\Temp\Perflib_Perfdata_6a4.dat
- 2010-06-30 07:44 . 2010-06-30 07:44 16384 c:\windows\Temp\Perflib_Perfdata_6a4.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2010-04-03 13670504]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WdfLoadGroup]
@=""

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Opera\\opera.exe"=
"c:\\Program Files\\StarCraft II Beta\\Versions\\Base15449\\SC2.exe"=
"c:\\Program Files\\Heroes of Newerth\\hon.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Program Files\\Pidgin\\pidgin.exe"=
"c:\\Program Files\\Turbine\\DDO Unlimited\\dndclient.exe"=
"c:\\Program Files\\World of Warcraft\\Launcher.exe"=

R0 d346bus;d346bus;c:\windows\system32\drivers\d346bus.sys [2/16/2010 12:00 AM 156800]
R0 d346prt;d346prt;c:\windows\system32\drivers\d346prt.sys [2/16/2010 12:00 AM 5248]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [12/31/2009 1:54 AM 1684736]
S3 DAUpdaterSvc;Dragon Age: Origins - Content Updater;c:\program files\Dragon Age\bin_ship\daupdatersvc.service.exe [12/15/2009 4:07 PM 25832]
.
.
------- Supplementary Scan -------
.
uInternet Settings,ProxyOverride = <local>
LSP: %SystemRoot%\system32\PrxerDrv.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-06-30 14:02
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

Stealth MBR rootkit/Mebroot/Sinowal detector 0.3.7 by Gmer, http://www.gmer.net

device: opened successfully
user: MBR read successfully
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll >>UNKNOWN [0x8A33CD01]<<
kernel: MBR read successfully
detected MBR rootkit hooks:
\Driver\Disk -> CLASSPNP.SYS @ 0xb810cf28
\Driver\ACPI -> ACPI.sys @ 0xb7f58cb8
\Driver\atapi -> 0x8a241308
IoDeviceObjectType -> DeleteProcedure -> ntkrnlpa.exe @ 0x805836a8
ParseProcedure -> ntkrnlpa.exe @ 0x805827e8
\Device\Harddisk0\DR0 -> DeleteProcedure -> ntkrnlpa.exe @ 0x805836a8
ParseProcedure -> ntkrnlpa.exe @ 0x805827e8
NDIS: NVIDIA nForce 10/100/1000 Mbps Ethernet #2 -> SendCompleteHandler -> NDIS.sys @ 0xb7db3bb0
PacketIndicateHandler -> NDIS.sys @ 0xb7dc0a21
SendHandler -> NDIS.sys @ 0xb7d9e87b
Warning: possible MBR rootkit infection !
user & kernel MBR OK

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe,-101"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(2696)
c:\windows\system32\PrxerDrv.dll
c:\windows\system32\hnetcfg.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\nvsvc32.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\windows\system32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2010-06-30 14:06:59 - machine was rebooted
ComboFix-quarantined-files.txt 2010-06-30 18:06
ComboFix2.txt 2010-06-30 07:49

Pre-Run: 191,694,290,944 bytes free
Post-Run: 191,698,841,600 bytes free

- - End Of File - - 053168CF52FEF49A7C734A99F787EE7D

I know I was supposed to wait to use this program, but I thought it might help out. I could not get GMER to run for some odd reason, it kept running into an error.

The other log asked for:


DDS (Ver_10-03-17.01) - NTFSx86
Run by DDDD at 14:24:05.23 on Wed 06/30/2010
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_18
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3070.2510 [GMT -4:00]


============== Running Processes ===============

C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\foobar2000\foobar2000.exe
C:\Program Files\Ventrilo\Ventrilo.exe
C:\Program Files\Pidgin\pidgin.exe
C:\Program Files\Opera\opera.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\DDDD\Desktop\dds.scr

============== Pseudo HJT Report ===============

uInternet Settings,ProxyOverride = <local>
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
LSP: %SystemRoot%\system32\PrxerDrv.dll
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~2\office12\GRA8E1~1.DLL

============= SERVICES / DRIVERS ===============

R0 d346bus;d346bus;c:\windows\system32\drivers\d346bus.sys [2010-2-16 156800]
R0 d346prt;d346prt;c:\windows\system32\drivers\d346prt.sys [2010-2-16 5248]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2009-12-31 1684736]
S3 DAUpdaterSvc;Dragon Age: Origins - Content Updater;c:\program files\dragon age\bin_ship\daupdatersvc.service.exe [2009-12-15 25832]

=============== Created Last 30 ================

2010-06-30 08:01:23 0 d-----w- c:\docume~1\dddd\applic~1\Malwarebytes
2010-06-30 08:01:18 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-06-30 08:01:17 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-06-30 08:01:17 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-06-30 08:01:17 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-06-30 07:32:30 0 d-sha-r- C:\cmdcons
2010-06-30 07:29:52 98816 ----a-w- c:\windows\sed.exe
2010-06-30 07:29:52 77312 ----a-w- c:\windows\MBR.exe
2010-06-30 07:29:52 256512 ----a-w- c:\windows\PEV.exe
2010-06-30 07:29:52 161792 ----a-w- c:\windows\SWREG.exe
2010-06-30 07:29:08 218 ----a-w- c:\documents and settings\dddd\.recently-used.xbel
2010-06-16 19:00:03 0 d-----w- c:\docume~1\dddd\applic~1\Command and Conquer 3 Tiberium Wars
2010-06-15 23:37:04 701440 ----a-w- c:\windows\system32\cohelper.dll
2010-06-15 23:37:04 5876 ----a-w- c:\windows\system32\drivers\nvphy.bin
2010-06-15 23:37:03 6789 ----a-w- c:\windows\system32\nvnrm.nvu
2010-06-11 19:16:03 0 d-----w- c:\docume~1\dddd\applic~1\DVD Flick
2010-06-11 19:15:54 40960 ----a-w- c:\windows\system32\ssubtmr6.dll
2010-06-11 19:15:53 662288 ----a-w- c:\windows\system32\mscomct2.ocx
2010-06-11 19:15:53 609824 ----a-w- c:\windows\system32\comctl32.ocx
2010-06-11 19:15:53 36864 ----a-w- c:\windows\system32\trayicon_handler.ocx
2010-06-11 19:15:53 28672 ----a-w- c:\windows\system32\mousewheel.ocx
2010-06-11 19:15:53 212240 ----a-w- c:\windows\system32\richtx32.ocx
2010-06-11 19:15:53 164144 ----a-w- c:\windows\system32\comct232.ocx
2010-06-11 19:15:53 0 d-----w- c:\program files\DVD Flick
2010-06-05 22:04:39 0 d-----w- c:\docume~1\dddd\applic~1\Turbine
2010-06-05 21:40:17 0 d-----w- c:\windows\system32\URTTEMP
2010-06-05 21:25:53 0 d-----w- c:\program files\Turbine
2010-06-04 01:45:55 664 ----a-w- c:\windows\system32\d3d9caps.dat

==================== Find3M ====================

2010-04-03 23:23:18 278120 ----a-w- c:\windows\system32\nvmccs.dll
2010-04-03 23:23:16 154216 ----a-w- c:\windows\system32\nvsvc32.exe
2010-04-03 23:23:16 145000 ----a-w- c:\windows\system32\nvcolor.exe
2010-04-03 23:23:16 13670504 ----a-w- c:\windows\system32\nvcpl.dll
2010-04-03 23:23:16 110696 ----a-w- c:\windows\system32\nvmctray.dll
2010-04-03 23:22:54 81920 ----a-w- c:\windows\system32\nvwddi.dll
2010-04-03 22:55:31 6432128 ----a-w- c:\windows\system32\nv4_disp.dll
2010-04-03 22:55:31 61440 ----a-w- c:\windows\system32\OpenCL.dll
2010-04-03 22:55:31 4075520 ----a-w- c:\windows\system32\nvcuda.dll
2010-04-03 22:55:31 2646632 ----a-w- c:\windows\system32\nvcuvenc.dll
2010-04-03 22:55:31 227944 ----a-w- c:\windows\system32\nvcodins.dll
2010-04-03 22:55:31 227944 ----a-w- c:\windows\system32\nvcod.dll
2010-04-03 22:55:31 2183470 ----a-w- c:\windows\system32\nvdata.bin
2010-04-03 22:55:31 2030184 ----a-w- c:\windows\system32\nvcuvid.dll
2010-04-03 22:55:31 14757888 ----a-w- c:\windows\system32\nvoglnt.dll
2010-04-03 22:55:31 11647592 ----a-w- c:\windows\system32\nvcompiler.dll
2010-04-03 22:55:31 1097728 ----a-w- c:\windows\system32\nvapi.dll
2010-04-02 20:54:38 600680 ----a-w- c:\windows\system32\NVUNINST.EXE

============= FINISH: 14:24:18.31 ===============

I hope this information helps out.

Thanks a bunch in advance!

Attached Files


Edited by Syrionn, 30 June 2010 - 01:51 PM.


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#2 pwgib

pwgib

  • Malware Response Team
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  • Local time:09:54 AM

Posted 04 July 2010 - 11:41 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log

PW

#3 Syrionn

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Posted 05 July 2010 - 02:13 AM

I already got my problem fixed thanks for replying though.

#4 thcbytes

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Posted 05 July 2010 - 09:06 AM

Since this topic appears to be resolved, I will now close it.
If you need this topic re-opened please send me a PM.

Everyone else, please start a new topic.

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