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wireless gone missing


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#1 shogun697

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Posted 30 June 2010 - 11:22 AM

The wireless is not working on a Compaq Presairo F500 under device manager I checked under network adapters(think thats the one i should check?) there is only NVDIA NnForce Networking controller. I think there should be a broadcom driver .I Checked the hp site and downloaded it onto a usb stick from another computer and loaded it on to the Compaq but no joy. Very stuck any help would be great. Thanks

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#2 cryptodan

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Posted 30 June 2010 - 11:47 AM

Is your wireless card activated?

#3 shogun697

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Posted 30 June 2010 - 12:01 PM

Thanks cryptodan for the help how do i check the wireless card is activated? Thanks again for the help

#4 cryptodan

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Posted 30 June 2010 - 12:02 PM

Usually fn+F2 but it varies with each lap top.

Better yet follow this: http://h10032.www1.hp.com/ctg/Manual/c00065819.pdf

Edited by cryptodan, 30 June 2010 - 12:04 PM.


#5 shogun697

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Posted 30 June 2010 - 12:17 PM

Sorry having trouble following that. I pressed fn f2 no joy.Also the wireless is turned on at front but light is orange. Should i go to start network and add wireless device also the device im trying to add is sp3642. Sorry about all the questions

#6 cryptodan

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Posted 30 June 2010 - 12:36 PM

Try this link: http://h10025.www1.hp.com/ewfrf/wc/softwar...40&sw_lang=

#7 shogun697

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Posted 30 June 2010 - 12:43 PM

thanks again thats the one i put in sp36542 I put in 38119 first by mistake could that be the reason and if so how do i take that one out.None of them are showing up??. I restarted the computer after putting them in. Thanks

#8 cryptodan

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Posted 30 June 2010 - 12:50 PM

Is the device showing up at all in Device Manager?

Can you remove them via Programs and Features?

#9 shogun697

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Posted 30 June 2010 - 12:56 PM

in device manager under network adapters
Nvdia nforce Neyworking controller

thats the only one could i installed it wrong it went through all the steps and i restarted.Also the wireless switch is on but its still orange???
Thanks so much for the help

#10 cryptodan

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Posted 30 June 2010 - 01:05 PM

Can you provide me the exact model number of your lap top? Should be on a label on the bottom?

#11 shogun697

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Posted 30 June 2010 - 01:18 PM

on the label is product presario F500
s/n;CNF7291B63
p/n;GH835EA#ABU

#12 cryptodan

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Posted 30 June 2010 - 01:21 PM

Either your network card is dead, or you are installing the wrong version of driver. Are you installing a 64bit Driver?

#13 shogun697

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Posted 30 June 2010 - 01:28 PM

Thanks for all the Help i mean that .Its the 32 bit i tried to put in.Ill go out and try and buy a network card that would explain it just going.(next fun is putting in the card ill check it out on you tube) Thanks again .Ill let you know how it goes in case this happens to anyone else. Thanks again

#14 shogun697

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Posted 09 July 2010 - 02:44 PM

Thanks Cryptonan for the help i went away and bought a wireless adapter was cheaper than getting a network card and it ment i didnt have to open up the computer. Thanks again for the help

#15 cryptodan

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Posted 09 July 2010 - 02:45 PM

Glad the issue is resolved. Happy Bleeping Surfing.




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