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Windows 7 Blue Screen


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11 replies to this topic

#1 Tamzz

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Posted 29 June 2010 - 11:15 PM

Hello, I'm currently running Windows 7 32-bit and I have recently been getting a blue screen which causes a restart. The problem seems to only occur when I set the laptop to power saving mode. Below is the result of the error message:


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 4105

Additional information about the problem:
BCCode: d1
BCP1: 00000030
BCP2: 00000002
BCP3: 00000000
BCP4: 8DC7C8A5
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Any help would be greatly appreciated. Thanks.

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#2 Broni

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Posted 29 June 2010 - 11:46 PM

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

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#3 Tamzz

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Posted 30 June 2010 - 12:08 AM

Hi Broni, thanks in advance for the help. This is what the I copied from the text file.


==================================================
Dump File : 062910-22230-01.dmp
Crash Time : 29/06/2010 11:41:51 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000030
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x8dc7c8a5
Caused By Driver : athr.sys
Caused By Address : athr.sys+428a5
File Description : Atheros Extensible Wireless LAN device driver
Product Name : Driver for Atheros CB42/CB43/MB42/MB43 Network Adapter
Company : Atheros Communications, Inc.
File Version : 9.1.0.100 built by: WinDDK
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\062910-22230-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 062910-23836-01.dmp
Crash Time : 29/06/2010 11:03:02 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000030
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x900508a5
Caused By Driver : athr.sys
Caused By Address : athr.sys+428a5
File Description : Atheros Extensible Wireless LAN device driver
Product Name : Driver for Atheros CB42/CB43/MB42/MB43 Network Adapter
Company : Atheros Communications, Inc.
File Version : 9.1.0.100 built by: WinDDK
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\062910-23836-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 062210-23696-01.dmp
Crash Time : 22/06/2010 11:02:30 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000030
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x8ce4a8a5
Caused By Driver : athr.sys
Caused By Address : athr.sys+428a5
File Description : Atheros Extensible Wireless LAN device driver
Product Name : Driver for Atheros CB42/CB43/MB42/MB43 Network Adapter
Company : Atheros Communications, Inc.
File Version : 9.1.0.100 built by: WinDDK
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\062210-23696-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

#4 Broni

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Posted 30 June 2010 - 12:11 AM

It looks like the culprit is your wireless adapter driver (Atheros Extensible Wireless LAN device driver)
Try to reinstall it.

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#5 Tamzz

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Posted 30 June 2010 - 12:14 AM

Thanks Broni, I updated the driver through Windows Device Manager. Let's hope this works! Thanks for the help again!

#6 Broni

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Posted 30 June 2010 - 12:16 AM

I updated the driver through Windows Device Manager

In most cases, it won't work.
You should go to your computer manufacturer site, download fresh driver from there, uninstall current driver and install new one.

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#7 Tamzz

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Posted 30 June 2010 - 12:20 AM

The manufacturer's website did not offer a windows 7 driver for my wireless card. Would uninstalling the driver and restarting windows to let windows reinstall the driver have the same effect?

Edited by Tamzz, 30 June 2010 - 12:24 AM.


#8 Broni

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Posted 30 June 2010 - 12:23 AM

Sometimes, drivers get corrupted, so it's always worth to download fresh copy, uninstall current driver and install new one.

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#9 Tamzz

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Posted 30 June 2010 - 12:29 AM

Should I try installing a vista driver for the wireless card to see if it solves the issue because the manufacturer's website for my laptop does not have a windows 7 compatible driver.

#10 Broni

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Posted 30 June 2010 - 12:33 AM

Would uninstalling the driver and restarting windows to let windows reinstall the driver have the same effect?

Non-MS drivers should always be acquired from manufacturer site, not through Windows.

Should I try installing a vista driver for the wireless card to see if it solves the issue because the manufacturer's website for my laptop does not have a windows 7 compatible driver.

You can give it a shot, but the lack of compatibility with Win 7 may be your main culprit, to start with.

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#11 Tamzz

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Posted 30 June 2010 - 12:36 AM

I assumed the manufacturer didn't provide a driver because windows 7 would be able to recognize the adapter :huh:. Thanks for the help anyways Broni. I'll give the vista driver a shot.

#12 Broni

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Posted 30 June 2010 - 12:37 AM

Let me know :huh:

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