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Error with IE8

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3 replies to this topic

#1 Joe.Miller


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Posted 29 June 2010 - 10:23 AM

I have a user with IE8 and Windows XP SP2, when they attempt to visit websites they get an error box that says: Cannot register window class. Not sure what that means or what needs to be done to correct it. This user has IE8, Firefox, and Chrome installed. Thanks!

Edited by jgweed, 30 June 2010 - 09:47 AM.
added Topic Description. jgw

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#2 hamluis



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Posted 29 June 2010 - 11:00 AM

Seems to possibly be caused by some browser add-ons (notably, Fireshot)...I would try disabling all such, other than essential ones.

I note that your thread title implies that this error only occurs with IE, but I see that other users seem to have it with other browsers.


#3 Joe.Miller

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Posted 29 June 2010 - 12:28 PM

It's only been reported when using IE.

I just looked and fireshot is installed. I'll try to uninstall that and see if it happens again. Thanks!

#4 cryptodan


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Posted 30 June 2010 - 09:07 AM

As a suggestion. I would remove IE 8 then upgrade to SP3, then reinstall IE8.

Edited by hamluis, 30 June 2010 - 09:13 AM.
Corrected typo ~ Hamluis.

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