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trouble shooting problem windows7

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#1 t0msky


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Posted 29 June 2010 - 08:02 AM

i wonder can anyone give me some help about what is happening?

when i right click my wireless internet connection to troubleshoot, usually done when the internet connection drops or goes into limited access mode, i right click to troubleshoot and clear caches etc, over the last 2 days i have been getting the following error

an error occurred while troubleshooting

an unexpected error has occurred. The troubleshooting wizard cannot continue.

package ID: networkdiagnostics
path: C:\Windows\diagnostics\system\networking
error code: 0x80131700
source: engine
user: t0m-pc/tom
context: restricted

any information on how to fix this would be appreciated, i cant really format the laptop as it is my work engine and has a lot of critical files on it

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#2 Layback Bear

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Posted 29 June 2010 - 09:20 AM

First of all do a backup. This web site might help you. http://social.answers.microsoft.com/Forums...ead/6db2a519-0e

#3 cryptodan


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Posted 30 June 2010 - 09:37 AM

The following error: 0x80131700 refers back to Microsoft .NET Service 1.1: 0x80131700

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