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Google - Analytics Virus


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2 replies to this topic

#1 Kboykins

Kboykins

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Posted 29 June 2010 - 02:52 AM

This site is awesome it teaches you while helping you. First let me say thank you to the individual that will help me. Greatly apperciated.

My web browser is infected with Google-Analytics web hijacker virus. Computing is nightmare. I'm unable to uninstall several programs (mozialla firefox, speedbit video accelerator, qwest live toolbar, etc). To make matters worse I think the sofware programs that were provided with my modem have opened up portals (backdoors) for trojans, worms, and the like to walk through.

Qwest windows live came with MSN, which (MSN) attempted to set up its own network, had a backdoor portal, and became a hub for undesireable programs.

Thank you for your time.

DDS (Ver_10-03-17.01) - NTFSx86
Run by User at 23:16:03.67 on Mon 06/28/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_20
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.153 [GMT -7:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe
C:\PROGRA~1\SPEEDB~2\VideoAcceleratorService.exe
C:\Program Files\Qwest\Desktop\QwestTouchPointAgent.exe
C:\Program Files\Qwest Personal Digital Vault\QwestPersonalDigitalVault.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Uniblue\RegistryBooster\registrybooster.exe
C:\Program Files\Uniblue\RegistryBooster\rbmonitor.exe
C:\PROGRA~1\SPEEDB~2\VideoAcceleratorEngine.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\User\Local Settings\Temporary Internet Files\Content.IE5\L30PQS10\Defogger[1].exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\User\Local Settings\Temporary Internet Files\Content.IE5\1UN1XBWZ\dds[1].scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page =
uWindow Title = Windows Internet Explorer provided by Qwest
uDefault_Page_URL = hxxp://qwest.live.com

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#2 mpascal

mpascal

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Posted 02 July 2010 - 05:06 PM

Hi Kboykins,

Welcome to Bleeping Computer!

My name is mpascal, and I will be helping you fix your problem.

Before we begin, I would like to make a few things clear so that we can fix your problem as efficiently as possible:
  • Be sure to follow all my instructions carefully! If there is anything you don't understand, don't hesitate to ask.
  • Please do not do anything or perform other steps unless I have asked you to do so.
  • Please make sure you post all logs I ask you to, and make sure that the entire log gets posted.
  • Don't attach any logs unless asked. Posting them in the forums will make them easier to analyze.
  • If you are unsure of how to reply, or need help with anything regarding the website, please look here.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

STEP 1 - GMER

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.

STEP 2 - OTL

Download OTL to your desktop.
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • In the Custom Scans box, copy and paste the following:
    CODE
    netsvcs
    safebootminimal
    %SYSTEMDRIVE%\*.*
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemroot%\system32\drivers\*.sys /90
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of the files, and post it with your next reply.
STEP 3 - Reply

Please reply with the following logs:
  • GMER Log
  • OTL Log

Posted Image

Stay with your topic! Topics that go 4 days without a reply will be closed. PM me to reopen.

Please don't PM asking for support. Post on the forums instead.

My help is free, but if you wish to donate and help continue my fight against malware, click here: Posted Image


#3 mpascal

mpascal

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Posted 11 July 2010 - 09:54 PM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.

Posted Image

Stay with your topic! Topics that go 4 days without a reply will be closed. PM me to reopen.

Please don't PM asking for support. Post on the forums instead.

My help is free, but if you wish to donate and help continue my fight against malware, click here: Posted Image





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