First off, I'd like to say that this is not my computer, but rather the home computer of a co-worker. I am the IT Support Tech for all computer users within my company, so needless to say I can usually solve problems that come up without much trouble.
This computer has thrown me for a bit of a loop, though.
It is a Dell XPS.
OS: Windows Vista Home Premium (32bit)
CPU: Intel Core2 - 2.13GHz, 1066MHz Bus, 2MB Cache
RAM: 2.0GB, 667MHz Speed
HDD: SATA, 320GB
Alright - with all the specs out of the way, this computer will boot up no problem into Safe Mode, however when trying to boot normally, the computer goes through the loading screen (little bar in the middle of the screen with the green bar thing that slides across it) and then the screen just goes black, and you can clearly hear the hard drive stop spinning.
One thing that may or may not make a difference: I know the "crcdisk.sys" file (actually the file right after it) when starting with Vista is known to cause issues, and that is the file that shows up and hangs for just a little bit before booting up in Safe Mode (this doesn't prevent it from booting to Safe Mode, thankfully).
So far what I have tried:
Last Known Good Configuration (Never freaking works)
System restore to just before AND way before the problem started.
Built in boot repair tools
Ran Hard Drive diagnostics (passed with no problems)
Scoured the programs installed for any malware
Ran CCleaner on default settings
Ran MalwareBytes' Anti-Malware
Really nothing malevolent was found on the computer, so I'm not sure what the issue is.
According to the owner of the computer, it has been doing this for about a week.
I really am at a loss here as to what this could be, and can't seem to find anyone who has had a similar problem on the net.
Any help is greatly appreciated!
If desired, I can post a few different log files.
[EDIT]: I failed to mention when I first posted this: once the screen goes black, the computer will automatically restart after about 5-10 minutes.
Edited by General Anubis, 29 June 2010 - 03:03 PM.