I'm posting as my grandfather's "family computer expert" but I can't seem to fix this.
His Dell studio laptop has no sound, and the sound cannot be turned on. So the first thing I did was I went to playback devices and found that he had some audio manager called "IDT" installed. I uninstalled that, restarted, still no sound. So then I uninstalled some driver manager called "DriverCure" that he had, thinking that he could have had an incompatible driver, but that was futile as well.
So... now I'm out of ideas and I'm trying to figure out how to get his audio working again. Under playback devices, it says that his speakers are working, but pressing the configure button does absolutely nothing and I'm unable to raise the volume level above zero.
I'm sorry I'm unable to explain the situation better, but this is not my computer and I'm not familiar with it. I'm just cleaning up the mess...
Please try to help if you can. Thanks in advance.
EDIT: System information...
Dell Studio 1535 Notebook
Windows Vista Home Premium x86
Intel Core2 Duo T5750 @ 2.0GHz
3.5 GB System Memory
320GB Hard Disk
More info available upon request...
Edited by Zurenriri, 27 June 2010 - 05:49 PM.