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rundll error


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#1 bobby v

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Posted 27 June 2010 - 05:16 PM

I've had a rundll error for quite a while now. don't remember exactly when it started.

"Error loading C:\WINDOWS\aroxurid.dll
The specified module could not be found."


tried doing this.. but i didn't have a WildTangent CDA file under my run folder..

Go to the Start menu and open Run, type in RegEdit and Enter.
Open the HKEY_LOCAL_MACHINE folder

Open "Software" folder

Open "Microsoft" folder

Open "Windows" folder

Open "Currentversion" folder

Click on the Run folder

Click on the WildTangent CDA file (RUNDLL32.exe)

Delete the file by pressing Delete key


Running windows xp sp2 32 bit

EDIT: Moved from XP to Am I Infected forum ~ Hamluis.

Edited by hamluis, 27 June 2010 - 05:57 PM.


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#2 hamluis

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Posted 27 June 2010 - 05:56 PM

http://www.pchell.com/support/wildtangent.shtml

Re Wild Tangent

It is common for error messages such as you received...to be visible after spyware/adware has been removed. Although the irritant is gone, there still is a pointer trying to start/run a file which no longer is on the system.

Not sure where you made the connection between Wild Tangent and the aroxurld.dll file. I get no Google hits at all for it.

Louis

#3 bobby v

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Posted 27 June 2010 - 06:01 PM

ah i see. well how might i get rid of the error?

#4 bobby v

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Posted 27 June 2010 - 06:06 PM

i made the connection from typing in rundll error.. took me to this site.

http://www.squidoo.com/rundllerror

#5 boopme

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Posted 27 June 2010 - 09:55 PM

As mentioned; Its not unusual to receive such an error after using specialized fix tools.

A "Cannot find...", "Could not run...", "Error loading... or "specific module could not be found" message is usually related to malware that was set to run at startup but has been deleted. Windows is trying to load this file but cannot locate it since the file was mostly likely removed during an anti-virus or anti-malware scan. However, an associated orphaned registry entry remains and is telling Windows to load the file when you boot up. Since the file no longer exists, Windows will display an error message. You need to remove this registry entry so Windows stops searching for the file when it loads.

To resolve this, download Autoruns, search for the related entry and then delete it.

Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if you're not sure how to do this.)
Open the folder and double-click on autoruns.exe to launch it.
Please be patient as it scans and populates the entries.
When done scanning, it will say Ready at the bottom.
Scroll through the list and look for a startup entry related to the file(s) in the error message.
Right-click on the entry and choose delete.
Reboot your computer and see if the startup error returns.


Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.46) and save it to your desktop.
Before you save it rename it to say zztoy.exe


alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
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