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CD Rom Problems


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9 replies to this topic

#1 2-Cups

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Posted 27 June 2010 - 08:26 AM

My CD/DVD/Burner/Player

It will play a movie without any problems, but if I try to run a drive cleaner (Maxell,Kensington, etc..) or install programs (Trend Anti-Virus, Office 2010,etc..) it will not read the CD for some reason.

Any suggestions?

Thank You
2-Cups

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#2 DaChew

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Posted 27 June 2010 - 08:30 AM

Drives go bad, and in many different ways. To verify if it's the hardware I suggest trying a boot cd in the drive.
Chewy

No. Try not. Do... or do not. There is no try.

#3 cryptodan

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Posted 27 June 2010 - 10:25 AM

Drives go bad, and in many different ways. To verify if it's the hardware I suggest trying a boot cd in the drive.



To add to this, if its a Desktop replace the cable connecting the drive to the motherboard.

#4 2-Cups

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Posted 27 June 2010 - 10:54 AM

It's a Laptop (Sony) that;s about 5 years old now. It started this one time before, and I ran a cleaning CD (after several attempts to run it also), and it seem to work fine after that.

I don't use the CD/DVD drive all that much, and does seem to have a problem reading the drive (trying to run it I sometimes get a prompt to insert a cd in the drive, like its empty). but it will play just about any movie, or music cd.


Thanks
2-Cups

#5 DaChew

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Posted 27 June 2010 - 11:36 AM

This might be software related, download Imgburn

http://www.imgburn.com/index.php?act=download

Under the tools there's a filter driver load order(upper and lower)

Copy to clipboard and paste into a reply please

===============================================
Filter Driver Load Order - ImgBurn v2.5.1.0
===============================================

Upper Device Filter: redbook
Upper Class Filter: [None Found]
Device: CD/DVD-ROM Device
Lower Class Filter: ElbyCDFL
Lower Device Filter: imapi

Filter Name: redbook
File Name: C:\WINDOWS\system32\DRIVERS\redbook.sys
File Version: 5.1.2600.5512 (xpsp.080413-2108)
File Description: Redbook Audio Filter Driver
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.5512
Company Name: Microsoft Corporation
Copyright: © Microsoft Corporation. All rights reserved.

Filter Name: ElbyCDFL
File Name: C:\WINDOWS\System32\Drivers\ElbyCDFL.sys
File Version: 4, 2, 0, 0 [4.2.0.0]
File Description: ElbyCDIO Filter Driver
Product Name: CloneCD
Product Version: 4, 2, 0, 0 [4.2.0.0]
Company Name: Elaborate Bytes AG
Copyright: Copyright © 2001, 2002 Elaborate Bytes AG

Filter Name: imapi
File Name: C:\WINDOWS\system32\DRIVERS\imapi.sys
File Version: 5.1.2600.5512 (xpsp.080413-2108)
File Description: IMAPI Kernel Driver
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.5512
Company Name: Microsoft Corporation
Copyright: © Microsoft Corporation. All rights reserved.


Chewy

No. Try not. Do... or do not. There is no try.

#6 2-Cups

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Posted 27 June 2010 - 02:20 PM

Im not sure if this is what you're wanting but this what I copied:

I 15:13:36 ImgBurn Version 2.5.1.0 started!
I 15:13:36 Microsoft Windows XP Media Center Edition (5.1, Build 2600 : Service Pack 3)
I 15:13:36 Total Physical Memory: 1,038,444 KB - Available: 452,032 KB
I 15:13:36 Initialising SPTI...
I 15:13:36 Searching for SCSI / ATAPI devices...
I 15:13:36 -> Drive 1 - Info: PIONEER DVD-RW DVR-K16D 1.00 (F:) (ATA)
I 15:13:36 Found 1 DVD±RW!


Thanks
2-Cups

#7 DaChew

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Posted 27 June 2010 - 03:01 PM

Use build mode and the tools button

Attached Files


Chewy

No. Try not. Do... or do not. There is no try.

#8 2-Cups

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Posted 27 June 2010 - 03:41 PM

===============================================
Filter Driver Load Order - ImgBurn v2.5.1.0
===============================================

Upper Device Filter: redbook
Upper Class Filter: [None Found]
Device: CD/DVD-ROM Device
Lower Class Filter: [None Found]
Lower Device Filter: imapi

Filter Name: redbook
File Name: C:\WINDOWS\system32\DRIVERS\redbook.sys
File Version: 5.1.2600.5512 (xpsp.080413-2108)
File Description: Redbook Audio Filter Driver
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.5512
Company Name: Microsoft Corporation
Copyright: © Microsoft Corporation. All rights reserved.

Filter Name: imapi
File Name: C:\WINDOWS\system32\DRIVERS\imapi.sys
File Version: 5.1.2600.5512 (xpsp.080413-2108)
File Description: IMAPI Kernel Driver
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.5512
Company Name: Microsoft Corporation
Copyright: © Microsoft Corporation. All rights reserved.

#9 DaChew

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Posted 27 June 2010 - 03:58 PM

Your filters are fine, I suspect the drive has gone bonkers, pioneer drives would keep reading/writting dvd's but quit working with cd's, which are easier and less complicated.

:thumbsup:
Chewy

No. Try not. Do... or do not. There is no try.

#10 2-Cups

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Posted 27 June 2010 - 04:17 PM

Thanks,

I guess i'll just find someome to replace it for me. I did manage to find a microsoft website, that ran a check on the DVD drive, but when it clicked on the "repair" icon (after it ran the test), it said it could not find something on it.......everything else seem to pop up "OK" according to the repair window.

Thanks again,
2-Cups




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