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Redirects from search results


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#1 not2much

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Posted 27 June 2010 - 08:19 AM

I have run Malwarebytes & AVG to clean up problems until I got clean scans, but am still being redirected when clicking on search result links. (Google, Yahoo, MSN, AVG secured search )

I am attaching DDS and GMER Log, please advise what other logs you would like me to create. Before coming to bleepingcomputer and reading the 'do not run combofix unless asked to', I had already run it and so will attach that as well. (sorry!)


FYI, McAfee is no longer installed on this machine, but it appears there are remnants left behind.

Any help to solve the redirect problem would be appreciated.

Thank you!

Attached Files



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#2 Blade81

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Posted 02 July 2010 - 04:11 AM

Hi,

Please run ComboFix and let it update itself. Post back the report + fresh dds log contents.

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#3 not2much

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Posted 05 July 2010 - 08:51 PM

Ran combofix, it updated fine, here is the log along with a new dds.

Thank you!

Attached Files



#4 Blade81

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Posted 06 July 2010 - 02:00 AM

Hi,

Please use this removal tool to remove McAfee remnants.


Open notepad and copy/paste the text in the quotebox below into it:

CODE
http://www.bleepingcomputer.com/forums/t/327458/redirects-from-search-results/
Suspect::[76]
c:\windows\system32\faaf.sys
c:\windows\system32\f4eA.sys
c:\windows\system32\f4eA.dll
c:\windows\system32\f4bB.tmp
c:\windows\system32\68.tmp



Save this as
CFScript

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine. This tool is not a toy and not for everyday use.



Close all browser windows (don't disconnect internet connection) and refering to the picture above, drag CFScript into ComboFix.exe
Then post the resultant log.

Update MBAM database and run a quick scan with it. Delete found items and post back the report.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#5 not2much

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Posted 06 July 2010 - 05:46 PM

OK, I ran the tool to remove the McAfee remnants, then rebooted as it instructed. Created the CFScript file, and ran as directed. ComboFix again prompted me to update, and I did (not sure if that is normal, since I had just updated it yesterday?)
It ran, then submitted files for 'further analysis'. Log file attached. I updated and ran MBAM quickscan, it found nothing.

At this point, I opened IE to come to bleepingcomputer, and got the message that IE was not my default browser, did I want to change it to be, and I said yes, and clicked 'always check'.

Both log files are attached.

I have re-enabled Windows Firewall and the AVG realtime protection for now, until you tell me to do otherwise.

[fyi, i am still being redirected, to places like hxxp://shop-iw.forless.com/?pid=755b&src=itcg-18685&keywords=new%20computer, blueseek.com, and seek.ind.in these all came up, one after the other, when I clicked on a search result that should have taken me to an apple support forum. ]

Thank you,

~not2much

Attached Files


Edited by Blade81, 07 July 2010 - 01:52 AM.
link disabled


#6 Blade81

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Posted 07 July 2010 - 02:04 AM

Hi again,


Open notepad and copy/paste the text in the quotebox below into it:

CODE
Driver::
faaf
ndkfceqpjihlvww
File::
c:\windows\system32\faaf.sys
c:\windows\system32\drivers\acdjyntgrwzvah.sys



Save this as
CFScript

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine. This tool is not a toy and not for everyday use.



Close all browser windows and refering to the picture above, drag CFScript into ComboFix.exe
Then post the resultant log.


Uninstall old Adobe Reader versions and get the latest one with updates (9.3 and updates 9.3.2 & 9.3.3) here or get Foxit Reader here. Make sure you don't install toolbar if choose Foxit Reader! You may also check free readers introduced here.



Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 6 Update 20.
  • Click the
    Download
    button to the right.
  • Select Windows on platform combobox and check the box that says:
    Accept License Agreement. Click continue.
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u20-windows-i586-p.exe to install the newest version. Uncheck Carbonite online backup trial if it's offered there.



Download ATF (Atribune Temp File) Cleanerę by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache

*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.


Please run an online scan with Kaspersky Online Scanner as instructed in the screenshot here.


Post back its report, a fresh dds.txt log and above mentioned ComboFix resultant log.


Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#7 not2much

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Posted 07 July 2010 - 06:45 PM

Hello ~
Ran ComboFix (again prompted me to update, I did). I ran a new DDS. Both logs attached

Removed all old Java & installed the new one. Now a 'Java Console' window is open and seems to be recording computer activity. I have "Clear", "Copy", and "Close" as options.

I removed old Adobe reader and got the 9.3.

I ran the ATF as instructed, but it returned "No Files were removed".

Kapersky is running, will post that log as soon as it completes.

I appreciate your time - thank you for working with me on this.

~not2much

Attached Files



#8 not2much

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Posted 08 July 2010 - 07:05 AM

Kapersky found 2 infected items, but I must have done something wrong as the "Save Report" button is grey. So here are their details:

C:\Program Files\FunWebProducts\Install\1.bin\F3EZSETP.DLL
C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\SB4X58CP\Zwinky[1].exe

both have "not-a-virus:AdWare.Win32.FunWeb.fb" as the threat, with threat count of 1.

Zwinky was one of the sites that I got re-directed to (I think Wednesday, 7/7), and it appeared to be freezing my computer, and I used Task Manager to close IE, then restarted my pc. Just throwing that in - in case it helps?

#9 Blade81

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Posted 08 July 2010 - 12:10 PM

Hi,

Ok. Thanks for the description.

Delete C:\Program Files\FunWebProducts folder and C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\SB4X58CP\Zwinky[1].exe file (if found). How's the system running now?

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#10 not2much

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Posted 08 July 2010 - 02:59 PM

Deleted the folder, but the other one didn't exist. IE is still reporting that it is not the default browser every couple times I launch it (not every time) and that Java console opens up on its own every now and then, so I clicked on "Hide Console" in the taskbar to see if that will help.

I did several searches, from a couple different sites, and have not had a redirect yet smile.gif

I did re-enable real time scanning again and the windows firewall again. All seems good here.
I really appreciate the help with this cleanup. Do you think we're done?

~not2much

#11 Blade81

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Posted 08 July 2010 - 03:05 PM

Yes, I think time is right for the final steps. That IE default question shouldn't appear anymore after ComboFix is uninstalled (instructions below) and you have checked the box not to ask the question again.


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis



Now lets uninstall ComboFix:
  • Click START then RUN
  • Now copy-paste Combofix /uninstall in the runbox and click OK


Please download OTC and save it to desktop.
  • Double-click OTC.exe.
  • Click the CleanUp! button.
  • Select Yes when the
    Begin cleanup Process?
    prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.


UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.
  • hosts file:
    • Every version of windows has a hosts file as part of them.
    • In a very basic sense, they are used to locate webpages.
    • We can customize a hosts file so that it blocks certain webpages.
    • However, it can slow down certain computers.
    • This is why using a hosts file is optional!!
    Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
    If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
    1. Click the start button (at the lower left hand corner of your screen)
    2. Click run
    3. In the dialog box, type services.msc
    4. hit enter, then locate dns client
    5. Highlight it, then double-click it.
    6. On the dropdown box, change the setting from automatic to manual.
    7. Click ok
  • Run Secunia vulnerability check here and fix its findings.
  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this webpage out.
    If you don't have a 3rd party firewall or a router behind NAT then I recommend getting one. I recommend either Online Armor Free or Comodo Firewall Pro (If you choose Comodo: Uncheck during installation Install Comodo HopSurf.., Make Comodo my default search provider and Make Comodo Search my homepage and install firewall ONLY!). Both providers have support forums that help with configuration related questions.


  • Just a final reminder for you. I am trying to stress these two points.
    UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
    Make sure all of your security programs are up to date.
    Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


    Once again, please post and tell me how things are going with your system... problems etc.

    Have a great day,
    Blade cool.gif

    Microsoft Windows Insider MVP 2016-2017

    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006
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    Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


    #12 not2much

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    Posted 12 July 2010 - 07:03 AM

    Blade, All appears well. You were correct, I no longer get the browser prompt with ComboFix uninstalled.

    Many thanks for your time, now I just need to replace the case fan and I can put this pc back into the family room!

    Have a great week.

    ~not2much

    #13 Blade81

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    Posted 12 July 2010 - 10:47 AM

    Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. smile.gif

    If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

    Everyone else please begin a New Topic.

    Microsoft Windows Insider MVP 2016-2017

    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006
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    Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.





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