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Windows refuses to shut down unless the firewall is closed.

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#1 Stripy Witch

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Posted 26 June 2010 - 04:54 PM

So yeah my computer won't shut down, it'll just act like I never requested it.
However it will if I turn off my firewall (iolo Personal Firewall), but even then it gets one or two of those "ending program" boxes that I have to click.
MBAM comes up clean at the latest version except for keyboard.dll which is prolly not related.

What do I do?

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#2 hamluis



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Posted 26 June 2010 - 05:09 PM

I would remove Iolo products...(all of them)...and go with the XP firewall for a few hours which include attempted shutdowns.

If they disappear, the culprit has been found.

The reason I suggest removing all Iolo products...IMO, they offer nothing that a user truly needs with XP. There are free counterparts to everything of value which Iolo offers...and every product does not possess value, IMO.

I would also suggest doing two things after removing their products:

Run the chkdsk /r command (Start/Run...type chkdsk /r (space between k and /) and hit Enter. Type Y in response to onscreen window and hit Enter. Reboot the system.)

Run the sfc /scannow command to replace any missing/damaged system files...following the instructions at How To Use Sfc.exe To Repair System Files - http://www.bleepingcomputer.com/forums/t/43051/how-to-use-sfcexe-to-repair-system-files/ .


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