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#1 bg22

bg22

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Posted 26 June 2010 - 02:17 PM

Hi Everyone,

I have that horrible google redirect malware--anytime I search for anything and choose the link, it redirects to another site. Also, one of my svchost.exe takes up a lot of CPU (netsvcs).

I tried using Malwarebytes and Avira, but they do not pick up this virus. I have updated them daily, but no luck--please help me!

Here is my DDS log:

*****
DDS (Ver_10-03-17.01) - NTFSx86
Run by Sharad Desai at 11:47:44.09 on Sat 06/26/2010
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_15
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.576 [GMT -6:00]

AV: AntiVir Desktop *On-access scanning enabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
svchost.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\NewTech Infosystems\Backup Now EZ\BackupNowEZSvr.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\PROGRA~1\hpq\Shared\HPQTOA~1.EXE
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Sharad Desai\My Documents\Downloads\dds(2).scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://gmail.com/
uInternet Settings,ProxyOverride = <local>
uInternet Settings,ProxyServer = http=127.0.0.1:1038
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [Google Update] "c:\documents and settings\sharad desai\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [Cpqset] c:\program files\hpq\default settings\cpqset.exe
mRun: [eabconfg.cpl] c:\program files\hpq\quick launch buttons\EabServr.exe /Start
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [hpWirelessAssistant] c:\program files\hpq\hp wireless assistant\HP Wireless Assistant.exe
mRun: [SynTPStart] c:\program files\synaptics\syntp\SynTPStart.exe
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [<NO NAME>]
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Notification Packages = scecli bunosuja.dll
Hosts: 69.25.74.36 MAIL006 #Exchange Hosting 05/14/10 15:21:56
Hosts: 69.25.74.37 MAIL007 #Exchange Hosting 05/14/10 15:21:56
Hosts: 69.25.74.38 BE008 #Exchange Hosting 05/14/10 15:21:56
Hosts: 69.25.74.39 BE009 #Exchange Hosting 05/14/10 15:21:56
Hosts: 69.25.74.40 BE010 #Exchange Hosting 05/14/10 15:21:56

Note: multiple HOSTS entries found. Please refer to Attach.txt

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\sharad~1\applic~1\mozilla\firefox\profiles\i28qbsub.default\
FF - component: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\firefox\ext\components\nprpffbrowserrecordext.dll
FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\documents and settings\sharad desai\application data\move networks\plugins\npqmp071504000001.dll
FF - plugin: c:\documents and settings\sharad desai\application data\move networks\plugins\npqmp071701000002.dll
FF - plugin: c:\documents and settings\sharad desai\application data\mozilla\firefox\profiles\i28qbsub.default\extensions\{e2883e8f-472f-4fb0-9522-ac9bf37916a7}\plugins\np_gp.dll
FF - plugin: c:\documents and settings\sharad desai\local settings\application data\google\update\1.2.183.29\npGoogleOneClick8.dll
FF - plugin: c:\program files\veoh networks\veohwebplayer\npWebPlayerVideoPluginATL.dll
FF - HiddenExtension: XULRunner: {B2AD0743-8427-45BD-8EB8-CE6138FABD3F} - c:\documents and settings\sharad desai\local settings\application data\{B2AD0743-8427-45BD-8EB8-CE6138FABD3F}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 10);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2009-11-30 11608]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2009-11-30 108289]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2009-11-30 185089]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2009-9-6 56816]
R2 NTI BackupNowEZSvr;NTI BackupNowEZSvr;c:\program files\newtech infosystems\backup now ez\BackupNowEZSvr.exe [2009-9-19 45312]
R3 HSFHWATI;HSFHWATI;c:\windows\system32\drivers\HSFHWATI.sys [2009-8-17 231424]

=============== Created Last 30 ================

2010-06-13 04:18:20 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-06-13 04:18:16 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-06-13 04:18:16 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-06-05 22:48:15 139345 ----a-w- c:\windows\system32\hpzlnt12.dll
2010-06-05 22:47:50 6784 -c--a-w- c:\windows\system32\dllcache\serscan.sys
2010-06-05 22:47:50 6784 ----a-w- c:\windows\system32\drivers\serscan.sys
2010-06-05 22:47:39 146 ----a-w- c:\windows\system32\AddPort.ini
2010-06-05 22:44:26 1304 ----a-w- c:\windows\hpntwksetup.ini
2010-06-05 22:44:10 0 d-----w- C:\TEMP
2010-06-05 22:42:47 68300 ----a-w- c:\windows\hpoins05.dat
2010-06-05 22:42:47 19696 ------w- c:\windows\hpomdl05.dat
2010-06-05 22:42:34 581632 ----a-w- c:\windows\system32\hpotscl.dll
2010-06-05 22:42:34 278528 ----a-w- c:\windows\system32\hpgwiamd.dll
2010-06-05 22:42:34 229376 ----a-w- c:\windows\system32\hpovst08.dll
2010-06-05 22:42:25 393216 ----a-w- c:\windows\system32\hpzcon12.dll
2010-06-05 22:42:25 196608 ----a-w- c:\windows\system32\hpzcoi12.dll

==================== Find3M ====================

2010-05-04 17:20:39 832512 ----a-w- c:\windows\system32\wininet.dll
2010-05-04 17:20:34 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-05-04 17:20:32 17408 ----a-w- c:\windows\system32\corpol.dll
2010-05-02 05:22:50 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-04-20 05:30:08 285696 ----a-w- c:\windows\system32\atmfd.dll
2010-04-08 17:20:02 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-04-08 17:20:02 107808 ----a-w- c:\windows\system32\dns-sd.exe
2010-01-29 17:03:30 32768 --sha-w- c:\windows\system32\config\systemprofile\application data\microsoft\internet explorer\userdata\index.dat
2010-01-26 01:58:24 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012010012520100126\index.dat
2010-01-28 00:12:43 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012010012720100128\index.dat

============= FINISH: 11:49:20.09 ===============

I have attached my Attach.txt and ark.txt files to this post.

Let me know if you need anything else.

Thanks!!

Sorry--here are the attached files.

Merged posts. ~ OB

Attached Files


Edited by Orange Blossom, 26 June 2010 - 02:33 PM.


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#2 Farbar

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Posted 30 June 2010 - 05:31 AM

Hi bg22,

Welcome to Malware Removal (VTSMR) forum. I am going to assist you with your problem.

Please refrain from making any changes to your system (scanning or running other tools, updating Windows, installing applications, removing files, etc.) from now on as it might interfere with our fixes. In case of making changes I shall assume my assistance is not needed any more.

If the issue is not resolved please update me on the current condition of your computer.

#3 bg22

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Posted 30 June 2010 - 09:15 AM

Thanks farbar!

My computer is still operating the same--svchost.exe (netwk svcs still takes up 100% CPU) and the google redirect virus is still "operational", also I get random popups when I use firefox.

Looking forward to your reply!

#4 Farbar

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Posted 30 June 2010 - 09:59 AM

We will remove the proxy added by the malware, remove the rootkit infection, update Java, do some cleaning and run an updated Malwarebytes.

Please do the steps fully and in the order they are written.
  1. Please run Notepad (start > All Programs > Accessories > Notepad) and copy and paste the text in the code box (without the word CODE) into a new file:


    CODE
    @ECHO OFF
    Reg delete "HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings" /v ProxyEnable /f
    Reg delete "HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings" /v ProxyServer /f
    proxycfg -d

    • Go to the File menu at the top of the Notepad and select Save as.
    • Select Save in: desktop
    • Fill in File name: fix.bat
    • Save as type: All file types (*.*)
    • Click save.
    • Close the Notepad.
    • Locate fix.bat on the desktop. It should look like this:
    • Double-click to run it.
    • A window flashes, this is normal.

  2. Download http://download.bleepingcomputer.com/farbar/TDLfix.exe and save it to your desktop.
    • Disable real-time protection of your security software and make sure it will not run at startup after reboot. They may otherwise interfere with the tool. (Information on A/V control HERE)
    • Close all the open windows.
    • Double-click TDLfix.exe to run the tool, a command window opens.
    • Type (or copy the following and right-click to paste) in the command window and press Enter:

      rasacd
    • The application shall restart the computer immediately and runs after restart.
    • Tell me if the computer rebooted and ran to completion.

  3. Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.
    Download JavaRa from Javara for Java update or directly from here.
    Use the tool to remove old and redundant versions of the Java Runtime Environment. The latest version is Java 6 update 20. Please uninstall any remaining versions if the tool could not uninstall them (look for any entry on Add/Remove that contains Java, JRE or Java Run Time), they are:

    J2SE Runtime Environment 5.0 Update 6
    Java™ 6 Update 15


  4. This small application you may want to keep and use to keep the computer clean.
    Download CCleaner from here http://www.ccleaner.com/
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.

  5. Open your Malwarebytes' Anti-Malware.
    • First update it, to do that under the Update tab press "Check for Updates".
    • Under Scanner tab select "Perform Quick Scan", then click Scan.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Make sure that everything is checked, and click Remove Selected.
    • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
    • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
    • Copy&Paste the MBAM log.

    Extra Note:
    If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.


  6. Tell me also how is your computer running.


#5 bg22

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Posted 30 June 2010 - 10:41 AM

Thanks farbar!

As I am at work, I will perform these steps when I go back to my personal laptop. I will update you accordingly.

Thanks again--I really appreciate your help!

#6 Farbar

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Posted 30 June 2010 - 10:52 AM

You are welcome and thank for letting me know.

#7 bg22

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Posted 30 June 2010 - 08:35 PM

Hi farbar:

1. Done
2. Done
3. Done--I have attached the JavaRa log file.
4. Done--I have attached the CCleaner log file.
5. Done--please see below for the Malwarebytes' log:
***
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4262

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

6/30/2010 7:30:04 PM
mbam-log-2010-06-30 (19-30-04).txt

Scan type: Quick scan
Objects scanned: 125015
Time elapsed: 9 minute(s), 34 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
***
6. The laptop is functioning very nicely so far--I will let you know if I run into any snags.

Thanks again farbar--I really appreciate your help! If you want me to run anything else so it is confirmed that the virus(es) are gone, I shall do it. I say this because Malwarebytes didn't pick up the virus before.

Take care!

Attached Files



#8 Farbar

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Posted 01 July 2010 - 11:33 AM

Hi bg22,

Thanks for the detailed and systematic feedback.

Once the TDLFix.exe is run and rebooted the system, opened briefly and closed the rootkit is gone and you will notice it if you have no redirection any more.
But it does no harm to make sure.

Run GMER, uncheck all boxes but let the box next to Sections and C drive remain checked. Click Scan.
When it finished press Save to save the log and post it to your reply. It will not take more than a minute.

#9 bg22

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Posted 01 July 2010 - 07:44 PM

Hi farbar--thanks for your response once again. I also apologize for the delayed response as I was at work and not near my laptop.

Here is the GMER log:

***
GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-07-01 18:43:32
Windows 5.1.2600 Service Pack 3
Running: gf863ofy.exe; Driver: C:\DOCUME~1\SHARAD~1\LOCALS~1\Temp\fwlirkob.sys


---- Kernel code sections - GMER 1.0.15 ----

init C:\WINDOWS\system32\drivers\tifm21.sys entry point in "init" section [0xF6F92EBF]
? System32\Drivers\hiber_WMILIB.SYS The system cannot find the path specified. !

---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\Mozilla Firefox\firefox.exe[2348] ntdll.dll!LdrLoadDll 7C9163C3 5 Bytes JMP 004013F0 C:\Program Files\Mozilla Firefox\firefox.exe (Firefox/Mozilla Corporation)

---- EOF - GMER 1.0.15 ----
***

Thanks again!

#10 Farbar

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Posted 01 July 2010 - 07:56 PM

It looks good. thumbup2.gif
  1. Run TDLfix, type del and press Enter. This will delete the quarantined infected file. Delete the tool from your desktop.

  2. Also remove any tool or log we used from your computer.

  3. First Set a New Restore Point then Remove the Old Restore Points to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

    To set a new restore point:
    • Go to Start > Programs > Accessories > System Tools and click "System Restore".
    • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next".
    • Give the Restore Point a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.

    To remove the old restore points:
    • Go to Start > Run then type: Cleanmgr in the box and click "OK".
    • You get a window to select the drive to clean, the default is already set to (C:) drive. Click OK.
    • Click the "More Options" Tab.
    • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
    • Click OK and Yes.


Recommendations:
  1. I recommend using Site Advisor for safe surfing. It is a free extension both for Internet Explorer and Firefox. When you search a site it gives you an indication of how safe a site is.

  2. I recommend installing this small application for safe surfing: Javacoolsİ SpywareBlaster
    SpywareBlaster will add a large list of programs and sites into your Internet Explorer and Firefox settings and that will protect you from running and downloading known malicious programs.
    • Download and install it.
    • Update it manually by clicking on Updates in the left pane and then Check for Updates.
    • Then enable all the protections by clicking on Protection Status on the left pane. Then click on Enable All Protection.
    • The free version doesn't have an automatic update. Update it once in two or three weeks and enable all protection again.

Happy Surfing bg22. smile.gif


#11 bg22

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Posted 01 July 2010 - 08:26 PM

Awesome--I completed all the steps outlined. My laptop is running like new (as new as a 4 yr old laptop can)!

Thanks again!

#12 Farbar

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Posted 01 July 2010 - 09:13 PM

You are most welcome. smile.gif

This thread will now be closed since the issue seems to be resolved.

If you need this topic reopened, please send me a PM and I will reopen it for you.

If you should have a new issue, please start a new topic.




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