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windows xp will not update or hibernate and google redirects


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#1 titanium10k

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Posted 26 June 2010 - 02:12 PM

Hello everyone. I have a problem. My computer will not do windows update anymore. It also will not hibernate and google will redirect to other websites. I have tried Malwarebytes, spybot, SAS. Please help I have been dealing with this thing all week and cannot get it fixed. My computer is Windows XP. Thank you in advance.

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#2 boopme

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Posted 26 June 2010 - 02:37 PM

Hello did Malwarebytes find anything?? Post tyhe scan log please
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.

Please read and follow all these instructions.
  • Please download GooredFix and save it to your Desktop.
  • Double-click GooredFix.exe to run it.
  • A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called Goored.txt).

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 titanium10k

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Posted 26 June 2010 - 04:01 PM

thank you for the quick reply. I have ran Malwarebytes multiple times. the last few times where ok. Here is the last scan which was clean and 5 scans before this one was the last time there was something there. Also here is the log from Gooredfix.
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4241

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

6/25/2010 11:13:00 PM
mbam-log-2010-06-25 (23-13-00).txt

Scan type: Quick scan
Objects scanned: 138245
Time elapsed: 10 minute(s), 4 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4198

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

6/14/2010 8:22:06 PM
mbam-log-2010-06-14 (20-22-06).txt

Scan type: Quick scan
Objects scanned: 140292
Time elapsed: 9 minute(s), 33 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\Software\avsoft (Trojan.Fraudpack) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\avsuite (Rogue.AntivirusSuite) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\avsoft (Trojan.Fraudpack) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\avsuite (Rogue.AntivirusSuite) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)




GooredFix by jpshortstuff (08.01.10.1)
Log created at 16:51 on 26/06/2010 (Angie)
Firefox version 2.0.0.20 (en-US)

========== GooredScan ==========


========== GooredLog ==========

C:\Program Files\Mozilla Firefox\extensions\
talkback@mozilla.org [23:51 05/04/2008]
{972ce4c6-7e08-4474-a285-3208198ce6fd} [23:51 05/04/2008]
{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA} [18:40 15/11/2008]
{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} [14:21 26/12/2008]

C:\Documents and Settings\Angie\Application Data\Mozilla\Firefox\Profiles\9xc8kzod.default\extensions\
toolbar@shopathome.com [21:38 31/05/2010]
{20a82645-c095-46ed-80e3-08825760534b} [00:41 24/07/2009]
{AE93811A-5C9A-4d34-8462-F7B864FC4696} [23:09 08/02/2009]

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"{20a82645-c095-46ed-80e3-08825760534b}"="c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\" [18:52 07/02/2009]

-=E.O.F=-

#4 boopme

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Posted 26 June 2010 - 04:20 PM

Hi,,, We are going to run another. This one is long.

DrWeb-CureIt

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the anti-virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 titanium10k

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Posted 27 June 2010 - 12:18 AM

Wow that scan took 6.5 hrs but looks like it found some things.

ipsec.sys;C:\WINDOWS\system32\DRIVERS;BackDoor.Tdss.2459;Will be cured after restart.;
ipsec.sys;c:\windows\system32\drivers;BackDoor.Tdss.2459;Cured.;
NetZero - First Month Free!.exe;C:\Documents and Settings\All Users\Start Menu;Trojan.Click.1487;Deleted.;
pv.exe;C:\Program Files\Hewlett-Packard\OrderReminder\uninstall;Program.PrcView.3741;;
A0042124.ocx;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP278;Adware.Coupons.34;Incurable.Moved.;
A0043592.exe;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP282;Trojan.Click.1487;Deleted.;

I have not tried to update or go to google yet dont want to be dissappointed, I am going to sleep will check back in the morning to see if you replied. Thank you.

#6 boopme

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Posted 27 June 2010 - 12:38 PM

Yes but worth it to get those TDDS. How is it running now? I need to know before we get those System Voume one's
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 titanium10k

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Posted 27 June 2010 - 05:10 PM

Thank you. Thank you. Thank you. Finally I was able to do all my windows updates and when I go to google it does not redirect anymore. Also it will now hibernate. I really do appreciate it I have been dealing with this for about 2 weeks now. Is there anything else I should do???

Edited by titanium10k, 28 June 2010 - 04:25 PM.


#8 boopme

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Posted 27 June 2010 - 05:31 PM

Great :thumbsup:
Now to mop up and get those last ones.

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links: Create a New Restore Point in Vista or Windows 7 and Disk Cleanup in Vista.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 titanium10k

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Posted 28 June 2010 - 04:13 PM

Ok restore point was created and old ones were deleted (which I didnt realize you could do). Thank you again very much for your help.

#10 boopme

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Posted 28 June 2010 - 07:07 PM

You're welcome from all of us here at BC. We are glad to have helped.
Please take a few minutes to read our quietman7's excellent Tips to protect yourself against malware and reduce the potential for re-infection:,in post 17. :thumbsup:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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