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#1 cowboyhorn

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Posted 25 June 2010 - 11:49 PM

Hi.. I've been having trouble w/ my IE. It'll randomly close and seems like my computer is really slow. Here's my DDS script

Attached Files



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#2 Casey_boy

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Posted 01 July 2010 - 06:44 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *


#3 cowboyhorn

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Posted 03 July 2010 - 11:29 AM

Attachments here:
DDS (Ver_10-03-17.01) - NTFSx86
Run by Cheng at 10:20:03.34 on Sat 07/03/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_20
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.520 [GMT -4:00]

AV: Symantec Endpoint Protection *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\WINDOWS\System32\TPHDEXLG.EXE
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM\aim.exe
C:\Documents and Settings\Cheng\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = www.google.com
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [AIM] c:\program files\aim\aim.exe -cnetwait.odl
uRun: [Google Update] "c:\documents and settings\cheng\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
DPF: {00000161-0000-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/msaudio.cab
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Notify: AtiExtEvent - Ati2evxx.dll
Notify: QConGina - QConGina.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\cheng\applic~1\mozilla\firefox\profiles\w3n2b5p1.default user\
FF - prefs.js: browser.search.selectedEngine - Google
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("backups.number_of_prefs_copies", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.link.open_newwindow.ui", 3); // prefs UI version
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.default.Window.closed", "allAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.default.Window.document", "allAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.default.Window.frames", "allAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.default.Window.history", "allAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.default.Window.length", "allAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.default.Window.opener", "allAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.default.Window.parent", "allAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.default.Window.self", "allAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.default.Window.top", "allAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.default.Window.window", "allAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.disable_window_open_feature.status", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("advanced.always_load_images", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.protocol-handler.external.help", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.http.connect.timeout", 30); // in seconds
c:\program files\mozilla firefox\greprefs\all.js - pref("network.http.request.timeout", 120); // in seconds
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN_show_punycode", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.image.imageBehavior", 0); // 0-Accept, 1-dontAcceptForeign, 2-dontUse
c:\program files\mozilla firefox\greprefs\all.js - pref("network.cookie.cookieBehavior", 3); // 0-Accept, 1-dontAcceptForeign, 2-dontUse, 3-p3p
c:\program files\mozilla firefox\greprefs\all.js - pref("network.cookie.p3plevel", 1); // 0=low, 1=medium, 2=high, 3=custom
c:\program files\mozilla firefox\greprefs\all.js - pref("network.enablePad", false); // Allow client to do proxy autodiscovery
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("app.id", "{ec8030f7-c20a-464f-9b0e-13a3a9e97384}");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("app.version",
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("app.extensions.version", "1.0");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("app.build_id",
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("app.update.autoUpdateEnabled", true); // Whether or not background app updates
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("app.update.url", "chrome://mozapps/locale/update/update.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("app.update.updatesAvailable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("app.update.lastUpdateDate", 0); // UTC offset when last App update was
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("app.update.performed", false); // Whether or not an update has been
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.update.autoUpdateEnabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.update.autoUpdate", false); // Automatically download and install
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.update.interval", 604800000); // Check for updates to Extensions and
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.update.lastUpdateDate", 0); // UTC offset when last Extension/Theme
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.update.severity.threshold", 5);// The number of pending Extension/Theme
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.update.count", 0); // The number of extension/theme/etc
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("update.interval", 3600000); // Check each of the above intervals
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("update.showSlidingNotification", true); // Windows-only slide-up taskbar
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("update.severity", 0);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("general.useragent.vendor", "Firefox");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("general.useragent.vendorSub",
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.update.resetHomepage", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.startup.homepage_override.1", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.turbo.enabled", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.search.param.Google.1.default", "chrome://browser/content/searchconfig.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.search.param.Google.1.custom", "chrome://browser/content/searchconfig.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("update_notifications.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("update_notifications.provider.0.frequency", 7); // number of days
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.xul.error_pages.enabled", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("pfs.datasource.url", "chrome://mozapps/locale/plugins/plugins.properties");

============= SERVICES / DRIVERS ===============

R0 ANCSQ;ANCSQ;c:\windows\system32\drivers\ANCSQ.sys [2004-12-16 6912]
R0 TPDiskPM;TPDiskPM;c:\windows\system32\drivers\TPDiskPM.sys [2005-5-4 14208]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2009-10-1 108392]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2009-10-1 108392]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2009-10-1 2477304]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-5-28 102448]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20100702.003\NAVENG.SYS [2010-7-2 85552]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20100702.003\NAVEX15.SYS [2010-7-2 1347504]
R3 TPInput;TPInput;c:\windows\system32\drivers\TPInput.sys [2005-5-4 6016]
S0 Lbd;Lbd;c:\windows\system32\drivers\lbd.sys --> c:\windows\system32\drivers\Lbd.sys [?]
S1 {4DFA3219-0FFE-4ACA-AA10-0CE83C3BC60B};{4DFA3219-0FFE-4ACA-AA10-0CE83C3BC60B};c:\windows\system32\drivers\{4DFA3219-0FFE-4ACA-AA10-0CE83C3BC60B}.sys [2010-1-21 0]
S1 aswSP;avast! Self Protection; [x]
S1 SASKUTIL;SASKUTIL;\??\c:\program files\superantispyware\saskutil.sys --> c:\program files\superantispyware\SASKUTIL.sys [?]
S2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswfsblk.sys --> c:\windows\system32\drivers\aswFsBlk.sys [?]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2009-10-1 23888]
S3 QCNDISIF;QCNDISIF;c:\windows\system32\drivers\qcndisif.sys [2005-5-4 12288]
S4 avast! Antivirus;avast! Antivirus;"c:\program files\alwil software\avast4\ashserv.exe" --> c:\program files\alwil software\avast4\ashServ.exe [?]
S4 avast! Mail Scanner;avast! Mail Scanner;"c:\program files\alwil software\avast4\ashmaisv.exe" /service --> c:\program files\alwil software\avast4\ashMaiSv.exe [?]
S4 avast! Web Scanner;avast! Web Scanner;"c:\program files\alwil software\avast4\ashwebsv.exe" /service --> c:\program files\alwil software\avast4\ashWebSv.exe [?]

=============== Created Last 30 ================

2010-06-19 01:13:56 0 ----a-w- c:\documents and settings\cheng\defogger_reenable
2010-06-10 23:56:09 0 d-----w- c:\program files\PlayFLV
2010-06-10 21:29:56 743424 ------w- c:\windows\system32\dllcache\iedvtool.dll

==================== Find3M ====================

2010-06-10 23:53:38 26224 ----a-w- c:\windows\system32\GDIPFONTCACHEV1.DAT
2010-05-31 04:20:15 411368 ----a-w- c:\windows\system32\deployJava1.dll
2010-05-22 18:50:16 16 ----a-w- c:\docume~1\cheng\applic~1\grwqhp.dat
2010-05-13 04:07:45 26224 ----a-w- c:\docume~1\cheng\applic~1\GDIPFONTCACHEV1.DAT
2010-05-05 13:30:57 173056 ----a-w- c:\windows\system32\dllcache\ie4uinit.exe
2010-05-02 05:22:50 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-05-02 05:22:50 1851264 ------w- c:\windows\system32\dllcache\win32k.sys
2010-04-26 19:58:12 256512 ----a-w- c:\windows\PEV.exe
2010-04-20 05:30:08 285696 ----a-w- c:\windows\system32\atmfd.dll
2010-04-20 05:30:08 285696 ------w- c:\windows\system32\dllcache\atmfd.dll
2010-04-06 08:52:46 2462720 ----a-w- c:\windows\system32\dllcache\WMVCore.dll
2010-01-19 07:32:53 245760 --sha-w- c:\windows\system32\config\systemprofile\ietldcache\index.dat
2008-09-17 21:30:18 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008091720080918\index.dat
2009-09-19 19:44:21 16384 --sha-w- c:\windows\system32\config\systemprofile\privacie\index.dat

============= FINISH: 10:21:05.67 ===============

Attached Files


Edited by PropagandaPanda, 06 July 2010 - 08:19 PM.


#4 PropagandaPanda

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Posted 07 July 2010 - 03:45 PM

Hello.

I don't see any evidence of malware.

Have you tried to reinstall IE? Does Firefox have the same problem.

With Regards,
The Panda

#5 cowboyhorn

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Posted 14 July 2010 - 04:13 PM

Yup tried it... It's no longer shutting off my comp, but now in my Task Manager i find these programs a lot which is slowing the computer significantly:

mrt.exe
mrtstub.exe
windows-kb890830-v3.9-delta.exe

How can i tell if these are harmful??

#6 PropagandaPanda

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Posted 14 July 2010 - 05:25 PM

Hello.

That's good.

From the filenames alone, they are legit components of Windows.

mrt.exe is the Malicious file Removal Tool.
mrtstub.exe is the updater for the above.
windows-kb890830-v3.9-delta.exe was an update that was installing at the moment you looked. It should not be running constantly.

Is Windows still slow in general?

With Regards,
The Panda

#7 schrauber

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Posted 18 July 2010 - 11:22 AM

Still with us?
regards,
schrauber

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#8 cowboyhorn

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Posted 18 July 2010 - 06:31 PM

Sorry yeah i'm here.... i Found folder in c:\ that i've never seen before.

C:\93e412bc6217e6b59cecb151

It had the files:
mrt.exe._p
mrtstub


Never seen this before til recently too

#9 schrauber

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Posted 20 July 2010 - 11:48 AM

Hi,

Panda is not available at the moment, so I will work with you smile.gif.

This folder is related to a windows update. How is the system running?
regards,
schrauber

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#10 PropagandaPanda

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Posted 27 July 2010 - 06:19 PM

Hello.

There had been no reply from the topic starter in 5 days. Due to inactivity, this topic is now closed.
If you are the topic starter and need this topic reopened, send me a message.

Everyone else, please begin a new topic.

With Regards,
The Panda




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