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Malware Internet Security problem


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14 replies to this topic

#1 isle05

isle05

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Posted 25 June 2010 - 08:50 PM

Hi,

Thx for the help in advance. Iam getting fake windows prompts and popups saying my computer is at risk and i need to install some software. They often say there are internet security risks. I am also getting browser redirects. Any help is appreciated. The required logs are below.

thx

isle









DDS (Ver_10-03-17.01) - NTFSx86 NETWORK
Run by NEARYF at 18:54:53.31 on Fri 06/25/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2031.1480 [GMT -4:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\NearyF\Desktop\hj\dds\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.nielsen.com/
uInternet Connection Wizard,ShellNext = https://ishare.nielsen.com/
uInternet Settings,ProxyServer = http=127.0.0.1:5577
uInternet Settings,ProxyOverride = <local>
mWinlogon: Userinit=c:\windows\system32\Userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {AFD4AD01-58C1-47DB-A404-FBE00A6C5486} - No File
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [pntkjejc] c:\documents and settings\nearyf\local settings\application data\roochlvlt\sqdtycetssd.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [AccelerometerSysTrayApplet] c:\windows\system32\AccelerometerSt.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [Communicator] "c:\program files\microsoft office communicator\communicator.exe" /fromrunkey
mRun: [QlbCtrl.exe] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [HostManager] c:\program files\common files\aol\1263055902\ee\AOLSoftware.exe
mRun: [pntkjejc] c:\documents and settings\nearyf\local settings\application data\roochlvlt\sqdtycetssd.exe
dRun: [Communicator] "c:\program files\microsoft office communicator\Communicator.exe"
dRunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs"
dRunOnce: [TSClientAXDisabler] cmd.exe /C "%systemroot%\Installer\TSClientMsiTrans\tscdsbl.bat"
StartupFolder: c:\docume~1\nearyf\startm~1\programs\startup\vzacce~1.lnk - c:\program files\verizon wireless\vzaccess manager\VZAccess Manager.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\vpncli~1.lnk - c:\windows\installer\{24c67b54-0718-445e-b663-3138d9246bd1}\Icon3E5562ED7.ico
uPolicies-system: NoDispScrSavPage = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
Trusted Zone: enterprisenet.org
Trusted Zone: iperformonline.com\*.ppr
Trusted Zone: nielsen.com
Trusted Zone: vnulinks.org
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://go.microsoft.com/fwlink/?linkid=58813
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {460324E8-CFB4-4357-85EF-CE3EBFE23A62} - hxxps://ibsys.nielsenmedia.com/crystalreportviewers11/ActiveXControls/ActiveXViewer.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1262628264464
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
Filter: text/html - {ecc414ad-4af7-42b7-90be-585398c3cfd6} -
Notify: AtiExtEvent - Ati2evxx.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R3 IFXTPM;IFXTPM;c:\windows\system32\drivers\ifxtpm.sys [2009-2-19 41216]
S1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2008-5-28 337280]
S1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2008-5-28 54656]
S2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2008-6-24 191848]
S2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2008-6-24 169320]
S2 NewAssetAgent;NewAssetAgent;c:\i-atlas_winserveragent\JavaService.exe [2010-1-11 98304]
S2 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2008-9-30 116664]
S2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2008-9-30 1956792]
S3 ATSwpWDF;AuthenTec TruePrint USB WDF Driver;c:\windows\system32\drivers\ATSwpWDF.sys [2009-2-19 477696]
S3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2010-1-4 228408]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-5-28 102448]
S3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20100624.002\naveng.sys [2010-6-25 85552]
S3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20100624.002\navex15.sys [2010-6-25 1347504]
S3 rismc32;RICOH Smart Card Reader;c:\windows\system32\drivers\rismc32.sys [2007-8-29 47616]
S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2005-1-26 280344]

=============== Created Last 30 ================

2010-06-16 14:59:46 0 d-----w- C:\GSK Sample Reports
2010-06-16 00:03:46 0 d-----w- c:\program files\Shared
2010-06-08 15:19:38 0 d-----w- c:\program files\Microsoft Easy Assist
2010-06-08 15:19:33 0 d-----w- c:\docume~1\alluse~1\applic~1\Applications
2010-06-02 16:13:40 3055 ----a-w- C:\Cable Nets.CSV
2010-06-02 15:56:16 1809 ----a-w- C:\E Trade Spend.CSV
2010-05-30 00:01:44 0 d-----w- C:\Boat 2010

==================== Find3M ====================

2008-12-04 18:34:52 328728 ----a-w- c:\windows\inf\iastor.sys

============= FINISH: 18:55:58.29 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 01 July 2010 - 03:38 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.
  1. Do not run any other tool untill instructed to do so!
  2. Please Do not Attach logs or put in code boxes.
  3. Tell me about any problems that have occurred during the fix.
  4. Tell me of any other symptoms you may be having as these can help also.
  5. Do not run anything while running a fix.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

Note** If you are having problems posting the complete log into this thread upload them here http://www.rapidshare.com/ and post the links in this thread

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

I order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:
    Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
    • The application window will appear
    • Click the Disable button to disable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger may ask you to reboot the machine, if it does - click OK
    Do not re-enable these drivers until otherwise instructed.
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.

Download DDS:
    Please download DDS by sUBs from one of the links below and save it to your desktop:


    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker
  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


information and logs:
    In your next post I need the following
      1.logs from DDS
      2.RKUnHooker
      3.let me know of any problems you may have had

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 04 July 2010 - 01:44 AM

Hello

three day bump

It has been Three days since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 isle05

isle05
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Posted 05 July 2010 - 12:20 PM

Gringo,

Thx for the help I will post the logs in a few hours.

Thx

#5 isle05

isle05
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Posted 05 July 2010 - 01:36 PM

Gringo,

Attached are the logs you requested. I had trouble running unhooker. I got the error on detecting a parasite and just hit OK per the instrustions; it cleaned it, then the error came up again, did the same thing then afterwords it said it failed to load. This was all in safemode as normal mode prevents me from executing most files. However when I rebooted into normal mode this time it allowed me to run the unhooker program and the log from that is attached below. Thx again.

Isle05









DDS (Ver_10-03-17.01) - NTFSx86 NETWORK
Run by NEARYF at 14:08:19.31 on Mon 07/05/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2031.1715 [GMT -4:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Outdated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\NearyF\Desktop\hj\dds\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.nielsen.com/
uInternet Connection Wizard,ShellNext = https://ishare.nielsen.com/
uInternet Settings,ProxyServer = http=127.0.0.1:5577
uInternet Settings,ProxyOverride = <local>
mWinlogon: Userinit=c:\windows\system32\Userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Browser Helper Object: {afd4ad01-58c1-47db-a404-fbe00a6c5486} - c:\program files\shared\lib.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [pntkjejc] c:\documents and settings\nearyf\local settings\application data\roochlvlt\sqdtycetssd.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [AccelerometerSysTrayApplet] c:\windows\system32\AccelerometerSt.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [Communicator] "c:\program files\microsoft office communicator\communicator.exe" /fromrunkey
mRun: [QlbCtrl.exe] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [pntkjejc] c:\documents and settings\nearyf\local settings\application data\roochlvlt\sqdtycetssd.exe
mRun: [kktkbael] c:\documents and settings\networkservice\local settings\application data\ectjdcaop\cfhigmntssd.exe
dRun: [Communicator] "c:\program files\microsoft office communicator\Communicator.exe"
dRun: [kktkbael] c:\documents and settings\networkservice\local settings\application data\ectjdcaop\cfhigmntssd.exe
dRunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs"
dRunOnce: [TSClientAXDisabler] cmd.exe /C "%systemroot%\Installer\TSClientMsiTrans\tscdsbl.bat"
StartupFolder: c:\docume~1\nearyf\startm~1\programs\startup\vzacce~1.lnk - c:\program files\verizon wireless\vzaccess manager\VZAccess Manager.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\vpncli~1.lnk - c:\windows\installer\{24c67b54-0718-445e-b663-3138d9246bd1}\Icon3E5562ED7.ico
uPolicies-system: NoDispScrSavPage = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
Trusted Zone: enterprisenet.org
Trusted Zone: iperformonline.com\*.ppr
Trusted Zone: nielsen.com
Trusted Zone: vnulinks.org
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://go.microsoft.com/fwlink/?linkid=58813
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {460324E8-CFB4-4357-85EF-CE3EBFE23A62} - hxxps://ibsys.nielsenmedia.com/crystalreportviewers11/ActiveXControls/ActiveXViewer.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1262628264464
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
Filter: text/html - {b2ce0785-a651-41c1-a289-870735999298} - c:\windows\msvideo.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
AppInit_DLLs: c:\windows\system32\0051.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R3 IFXTPM;IFXTPM;c:\windows\system32\drivers\ifxtpm.sys [2009-2-19 41216]
S1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2008-5-28 337280]
S1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2008-5-28 54656]
S2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2008-6-24 191848]
S2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2008-6-24 169320]
S2 NewAssetAgent;NewAssetAgent;c:\i-atlas_winserveragent\JavaService.exe [2010-1-11 98304]
S2 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2008-9-30 116664]
S2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2008-9-30 1956792]
S3 ATSwpWDF;AuthenTec TruePrint USB WDF Driver;c:\windows\system32\drivers\ATSwpWDF.sys [2009-2-19 477696]
S3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2010-1-4 228408]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-5-28 102448]
S3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20100630.004\naveng.sys [2010-6-30 85552]
S3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20100630.004\navex15.sys [2010-6-30 1347504]
S3 rismc32;RICOH Smart Card Reader;c:\windows\system32\drivers\rismc32.sys [2007-8-29 47616]
S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2005-1-26 280344]

=============== Created Last 30 ================

2010-07-03 18:20:40 0 ---ha-w- c:\windows\system32\wupd.dat
2010-07-03 18:20:36 37376 ----a-w- c:\windows\system32\0051.DLL
2010-07-03 16:00:35 2 ----a-w- c:\windows\msoffice.ini
2010-06-16 14:59:46 0 d-----w- C:\GSK Sample Reports
2010-06-16 00:03:46 0 d-----w- c:\program files\Shared
2010-06-08 15:19:38 0 d-----w- c:\program files\Microsoft Easy Assist
2010-06-08 15:19:33 0 d-----w- c:\docume~1\alluse~1\applic~1\Applications

==================== Find3M ====================

2008-12-04 18:34:52 328728 ----a-w- c:\windows\inf\iastor.sys

============= FINISH: 14:10:16.54 ===============









RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #2
==============================================
>Drivers
==============================================
0xB8F8A000 C:\WINDOWS\system32\DRIVERS\NETw5x32.sys 3637248 bytes (Intel Corporation, Intel® Wireless WiFi Link Driver)
0xBFAD7000 C:\WINDOWS\System32\ati3duag.dll 2924544 bytes (ATI Technologies Inc. , ati3duag.dll)
0xB938B000 C:\WINDOWS\system32\DRIVERS\ati2mtag.sys 2363392 bytes (ATI Technologies Inc., ATI Radeon WindowsNT Miniport Driver)
0x804D7000 C:\WINDOWS\system32\ntkrnlpa.exe 2150400 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2150400 bytes
0x804D7000 RAW 2150400 bytes
0x804D7000 WMIxWDM 2150400 bytes
0xBF800000 Win32k 1851392 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1851392 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xBFDA1000 C:\WINDOWS\System32\ativvaxx.dll 1515520 bytes (ATI Technologies Inc. , Radeon Video Acceleration Universal Driver)
0xA62DE000 C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20100630.004\navex15.sys 1343488 bytes (Symantec Corporation, AV Engine)
0xAF46E000 C:\WINDOWS\system32\DRIVERS\HSF_DPV.sys 991232 bytes (Conexant Systems, Inc., HSF_DP driver)
0xA8FB5000 C:\WINDOWS\System32\Drivers\dump_iaStor.sys 892928 bytes
0xBA613000 iaStor.sys 892928 bytes (Intel Corporation, Intel Matrix Storage Manager driver - ia32)
0xAF3BB000 C:\WINDOWS\system32\DRIVERS\HSF_CNXT.sys 733184 bytes (Conexant Systems, Inc., HSF_CNXT driver)
0xBA53D000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xA6B85000 C:\WINDOWS\system32\Drivers\CVPNDRVA.sys 544768 bytes (Cisco Systems, Inc., Cisco Systems VPN Client IPSec Driver)
0xB8ED6000 C:\WINDOWS\system32\DRIVERS\Wdf01000.sys 503808 bytes (Microsoft Corporation, WDF Dynamic)
0xAEAF4000 C:\WINDOWS\System32\Drivers\ATSwpWDF.sys 471040 bytes (AuthenTec, Inc., AuthenTec Swipe Sensor WDF USB Driver Prototype)
0xAD099000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xAD03B000 C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys 385024 bytes (Symantec Corporation, Symantec Eraser Control Driver)
0xB8D88000 C:\WINDOWS\system32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xBFA1B000 C:\WINDOWS\System32\ati2cqag.dll 368640 bytes (ATI Technologies Inc., Central Memory Manager / Queue Server Module)
0xAD1DD000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xAECFC000 C:\Program Files\Symantec AntiVirus\savrt.sys 360448 bytes (Symantec Corporation, AutoProtect)
0xA6ADE000 C:\WINDOWS\system32\DRIVERS\srv.sys 356352 bytes (Microsoft Corporation, Server driver)
0xBFA75000 C:\WINDOWS\System32\atikvmag.dll 327680 bytes (ATI Technologies Inc., Virtual Command And Memory Manager)
0xAF5D0000 C:\WINDOWS\system32\drivers\ADIHdAud.sys 299008 bytes (Analog Devices, Inc., High Definition Audio Function Driver)
0xBFFA0000 C:\WINDOWS\System32\ATMFD.DLL 286720 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0xBF9D6000 C:\WINDOWS\System32\ati2dvag.dll 282624 bytes (ATI Technologies Inc., ATI Radeon WindowsNT Display Driver)
0xA5BBC000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xB934E000 C:\WINDOWS\system32\DRIVERS\e1e5132.sys 249856 bytes (Intel Corporation, Intel® PRO/1000 Adapter NDIS 5.2 deserialized driver)
0xAD1A4000 C:\WINDOWS\System32\Drivers\SYMTDI.SYS 233472 bytes (Symantec Corporation, Network Dispatch Driver)
0xAF560000 C:\WINDOWS\system32\DRIVERS\HSFHWAZL.sys 212992 bytes (Conexant Systems, Inc., HSF_HWAZL WDM driver)
0xB8D54000 C:\WINDOWS\system32\DRIVERS\NWADIenum.sys 212992 bytes (Novatel Wireless Inc, NWADI Interface Bus Enumerator)
0xB8EA4000 C:\WINDOWS\system32\DRIVERS\SynTP.sys 204800 bytes (Synaptics, Inc., Synaptics Touchpad Driver)
0xB8E0E000 C:\WINDOWS\system32\DRIVERS\rdpdr.sys 196608 bytes (Microsoft Corporation, Microsoft RDP Device redirector)
0xBA779000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xA6C5A000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xBA510000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xA623F000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)
0xAD109000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xB9302000 C:\WINDOWS\system32\DRIVERS\HDAudBus.sys 163840 bytes (Windows ® Server 2003 DDK provider, High Definition Audio Bus Driver v1.0a)
0xAD156000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xBA705000 dmio.sys 155648 bytes (Microsoft Corp., Veritas Software, NT Disk Manager I/O Driver)
0xAD17E000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xAECD7000 C:\WINDOWS\system32\Drivers\SYMEVENT.SYS 151552 bytes (Symantec Corporation, Symantec Event Library)
0xAF5AC000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xB932A000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xB8E81000 C:\WINDOWS\system32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xAD134000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x806E4000 ACPI_HAL 134400 bytes
0x806E4000 C:\WINDOWS\system32\hal.dll 134400 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xBA5F3000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xBA72B000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xBA74A000 pcmcia.sys 122880 bytes (Microsoft Corporation, PCMCIA Bus Driver)
0xAD01E000 C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys 118784 bytes (Symantec Corporation, Symantec Eraser Utility Driver)
0xB8E66000 C:\WINDOWS\system32\DRIVERS\dne2000.sys 110592 bytes (Deterministic Networks, Inc., Deterministic Network Enhancer)
0xBA4F6000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xAF594000 C:\WINDOWS\system32\drivers\AEAudio.sys 98304 bytes (Andrea Electronics Corporation, Audio Noise Filtering Driver (32-bit))
0xBA6ED000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xBA5CA000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xB8E4F000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xA6D9F000 C:\WINDOWS\system32\DRIVERS\irda.sys 90112 bytes (Microsoft Corporation, IRDA Protocol Driver)
0xA628D000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xA62CA000 C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20100630.004\naveng.sys 81920 bytes (Symantec Corporation, AV Engine)
0xB8F51000 C:\WINDOWS\system32\DRIVERS\parport.sys 81920 bytes (Microsoft Corporation, Parallel Port Driver)
0xAECC3000 C:\Program Files\Symantec AntiVirus\Savrtpel.sys 81920 bytes (Symantec Corporation, SAVRTPEL)
0xB8F76000 C:\WINDOWS\system32\DRIVERS\sdbus.sys 81920 bytes (Microsoft Corporation, SecureDigital Bus Driver)
0xB95CC000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xAD236000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBFAC5000 C:\WINDOWS\System32\atiok3x2.dll 73728 bytes (ATI Technologies Inc., Ring 0 x2 component)
0xBF9C4000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xBA5E1000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xBA768000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xB8E3E000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xB8F65000 C:\WINDOWS\system32\DRIVERS\rimmptsk.sys 69632 bytes (REDC, RICOH SD Driver)
0xA9C27000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xBAA08000 C:\WINDOWS\system32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xBAA78000 C:\WINDOWS\system32\DRIVERS\nic1394.sys 65536 bytes (Microsoft Corporation, IEEE1394 Ndis Miniport and Call Manager)
0xBA8F8000 ohci1394.sys 65536 bytes (Microsoft Corporation, 1394 OpenHCI Port Driver)
0xBA998000 C:\WINDOWS\system32\DRIVERS\serial.sys 65536 bytes (Microsoft Corporation, Serial Device Driver)
0xB84E3000 C:\WINDOWS\system32\DRIVERS\arp1394.sys 61440 bytes (Microsoft Corporation, IP/1394 Arp Client)
0xAFB9F000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xBAA18000 C:\WINDOWS\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xA64B6000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xB5B9C000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xBA908000 C:\WINDOWS\system32\DRIVERS\1394BUS.SYS 57344 bytes (Microsoft Corporation, 1394 Bus Device Driver)
0xBA8E8000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xBA9D8000 C:\WINDOWS\system32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
0xBAA38000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xBA8C8000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xBA9E8000 C:\WINDOWS\system32\DRIVERS\WDFLDR.SYS 53248 bytes (Microsoft Corporation, WDFLDR)
0xBAA58000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xBA9A8000 C:\WINDOWS\system32\DRIVERS\rismc32.sys 49152 bytes (RICOH Company, Ltd., PC-SC Driver for RICOH SmartCard Reader)
0xAFB8F000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xBA988000 C:\WINDOWS\system32\DRIVERS\HECI.sys 45056 bytes (Intel Corporation, Intel® Management Engine Interface)
0xBA9C8000 C:\WINDOWS\system32\DRIVERS\IFXTPM.SYS 45056 bytes (Infineon Technologies AG, Infineon Trusted Platform Module)
0xBA9F8000 C:\WINDOWS\system32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xBA8B8000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xBAA48000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xBA8A8000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xB5BCC000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xA5B1C000 C:\WINDOWS\System32\Drivers\SYMREDRV.SYS 40960 bytes (Symantec Corporation, Redirector Filter Driver)
0xB9660000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xBA8D8000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xBAA28000 C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)
0xBA978000 C:\WINDOWS\system32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0xB9670000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xB7CFA000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xA64C6000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0xBA9B8000 C:\WINDOWS\system32\DRIVERS\smcirda.sys 36864 bytes (SMC, SMC IrCC NDIS 5.0 IrDA FIR Device Driver)
0xBA1B9000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xB5556000 C:\WINDOWS\System32\Drivers\Modem.SYS 32768 bytes (Microsoft Corporation, Modem Device Driver)
0xBAB98000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xBAC28000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xBAC40000 C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xBAB28000 C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xBAC38000 C:\WINDOWS\system32\DRIVERS\Accelerometer.sys 24576 bytes (Hewlett-Packard Corporation, HP Accelerometer - SATA/RAID)
0xBAC10000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xBAC18000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xBAC20000 C:\WINDOWS\system32\DRIVERS\usbuhci.sys 24576 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0xB003D000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xBAB38000 hpdskflt.sys 20480 bytes (Hewlett-Packard Corporation, HP Disk Filter - SATA/RAID)
0xBAC30000 C:\WINDOWS\system32\DRIVERS\HpqKbFiltr.sys 20480 bytes (Hewlett-Packard Development Company, L.P., HpqKbFiltr Keyboard Filter Driver)
0xBAB80000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xBAB30000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xBAC58000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xBAC48000 C:\WINDOWS\system32\DRIVERS\rasirda.sys 20480 bytes (Microsoft Corporation, IrDA WAN Miniport Driver)
0xBAC60000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xBAC50000 C:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xBAC68000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xBACC0000 C:\WINDOWS\system32\DRIVERS\BATTC.SYS 16384 bytes (Microsoft Corporation, Battery Class Driver)
0xBAD74000 C:\WINDOWS\system32\DRIVERS\CmBatt.sys 16384 bytes (Microsoft Corporation, Control Method Battery Driver)
0xBA496000 C:\WINDOWS\system32\DRIVERS\kbdhid.sys 16384 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xA6B45000 C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys 16384 bytes (Conexant, Diagnostic Interface x86 Driver)
0xB9A59000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xBA4BE000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xA5C11000 C:\WINDOWS\system32\CCM\prepdrv.sys 16384 bytes (Microsoft Corporation, SMS Software Metering Process Event Driver)
0xBA486000 C:\WINDOWS\system32\DRIVERS\serenum.sys 16384 bytes (Microsoft Corporation, Serial Port Enumerator)
0xBA482000 C:\WINDOWS\system32\DRIVERS\SMCLIB.SYS 16384 bytes (Microsoft Corporation, Smard Card Driver Library)
0xA5984000 C:\PROGRA~1\VERIZO~1\VZACCE~1\SMNDIS5.SYS 16384 bytes (Smith Micro Software, Inc., NDIS 5.0 Protocol Driver)
0xBACC4000 ACPIEC.sys 12288 bytes (Microsoft Corporation, ACPI Embedded Controller Driver)
0xBACB8000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xBACBC000 compbatt.sys 12288 bytes (Microsoft Corporation, Composite Battery Driver)
0xBAD70000 C:\WINDOWS\system32\DRIVERS\cpqbttn.sys 12288 bytes (Hewlett-Packard Development Company, L.P., HP Tablet PC Key Button HID Driver)
0xB0555000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xAFA9B000 C:\WINDOWS\system32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0xBA47A000 C:\WINDOWS\system32\DRIVERS\irenum.sys 12288 bytes (Microsoft Corporation, Infra-Red Bus Enumerator)
0xAF7A4000 C:\WINDOWS\system32\DRIVERS\mouhid.sys 12288 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xB9A69000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xAFA93000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xBAD78000 C:\WINDOWS\system32\DRIVERS\wmiacpi.sys 12288 bytes (Microsoft Corporation, Windows Management Interface for ACPI)
0xBADEA000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xBADAE000 dmload.sys 8192 bytes (Microsoft Corp., Veritas Software., NT Disk Manager Startup Driver)
0xBADE8000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xBADAC000 intelide.sys 8192 bytes (Microsoft Corporation, Intel PCI IDE Driver)
0xBADF6000 C:\WINDOWS\system32\DRIVERS\kbstuff5.sys 8192 bytes (Microsoft Corporation, WUSER 32 Keyboard Stuffer)
0xBADA8000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xBAE28000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xBAE3C000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xBADFA000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xBADF8000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xBADAA000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xBAFCC000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xBAF00000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xBAFB8000 C:\WINDOWS\system32\DRIVERS\idisw2km.sys 4096 bytes (Microsoft Corporation, SMS Mirror Miniport Driver)
0xBAF8F000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xBAE71000 C:\WINDOWS\system32\DRIVERS\OPRGHDLR.SYS 4096 bytes (Microsoft Corporation, ACPI Operation Registration Driver)
0xBAE70000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
!!!!!!!!!!!Hidden driver: 0x8A7D1AEA ?_empty_? 1302 bytes
!!!!!!!!!!!Hidden driver: 0x8A83B1E0 ?_empty_? 0 bytes
==============================================
>Stealth
==============================================
0xBA613000 WARNING: suspicious driver modification [iaStor.sys::0x8A7D1AEA]
0xBA6ED000 WARNING: Virus alike driver modification [atapi.sys], 98304 bytes

Attached Files



#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:05:14 PM

Posted 05 July 2010 - 01:43 PM

Greetings

One or more of the identified infections is a Backdoor Trojan. - TDSS rootkit

This could allow hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC could be compromised and there is no way to be sure that your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. "If you would like to continue, then follow the steps below, otherwise please let me know"

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:
    Please visit this webpage for download links, and instructions for running the tool:

    http://www.bleepingcomputer.com/combofix/how-to-use-combofix

    Please ensure you read this guide carefully and install the Recovery Console first.

    The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode.
    This allows us to more easily help you should your computer have a problem after an attempted removal of malware.
    It is a simple procedure that will only take a few moments of your time.


    Once installed, you should see a blue screen prompt that says:
      The Recovery Console was successfully installed.
    Please continue as follows:
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Click Yes to allow ComboFix to continue scanning for malware.

    When the tool is finished, it will produce a report for you.

    Please include the report in your next post:

    C:\ComboFix.txt

"information and logs"
    In your next post I need the following
    1. Log from Combofix
    2. let me know of any problems you may have had
    3. How is the computer doing now?

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 isle05

isle05
  • Topic Starter

  • Members
  • 7 posts
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  • Local time:05:14 PM

Posted 05 July 2010 - 02:53 PM

Gringo,

I have attched the combofix log as requested. At first the program gave me an error stating something along lines of "memory could not be read at some location" It came on and left quick. The program continued to run and had to reboot due to rootkit activity. As of right now the computer seems to be running fine.



ComboFix 10-07-04.04 - NEARYF 07/05/2010 15:39:32.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2031.1441 [GMT -4:00]
Running from: c:\documents and settings\NearyF\Desktop\ComboFix.exe
AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Outdated) {FB06448E-52B8-493A-90F3-E43226D3305C}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
c:\documents and settings\NearyF\Local Settings\Temporary Internet Files\CL64o5.jpg
c:\documents and settings\NearyF\Local Settings\Temporary Internet Files\e05vX3u1N.jpg
c:\documents and settings\NearyF\Local Settings\Temporary Internet Files\QN3DC.jpg
c:\documents and settings\NearyF\Local Settings\Temporary Internet Files\tL41k.jpg
c:\documents and settings\NetworkService\Local Settings\Application Data\ectjdcaop
c:\documents and settings\NetworkService\Local Settings\Application Data\ectjdcaop\cfhigmntssd.exe
c:\program files\Shared\lib.dll
c:\program files\Shared\lib.sig
C:\Thumbs.db
c:\windows\system32\0051.DLL
c:\windows\system32\ReadMe.txt
c:\windows\system32\wupd.dat

----- BITS: Possible infected sites -----

hxxp://VNU001SCHSMS01:80
hxxp://vnu001glbdom08
Infected copy of c:\windows\system32\drivers\atapi.sys was found and disinfected
Restored copy from - Kitty had a snack tongue.gif
.
((((((((((((((((((((((((( Files Created from 2010-06-05 to 2010-07-05 )))))))))))))))))))))))))))))))
.

2010-07-03 16:03 . 2010-07-03 16:03 -------- d-----w- c:\documents and settings\NearyF\Local Settings\Application Data\AOL
2010-06-25 04:57 . 2010-06-30 23:06 -------- d-----w- c:\documents and settings\NearyF\Local Settings\Application Data\roochlvlt
2010-06-16 14:59 . 2010-06-23 21:05 -------- d-----w- C:\GSK Sample Reports
2010-06-16 00:03 . 2010-07-05 19:44 -------- d-----w- c:\program files\Shared
2010-06-08 15:19 . 2010-06-08 15:19 -------- d-----w- c:\program files\Microsoft Easy Assist
2010-06-08 15:19 . 2010-06-08 15:19 -------- d-----w- c:\documents and settings\All Users\Application Data\Applications

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-07-05 19:38 . 2008-02-15 22:32 -------- d-----w- c:\program files\Symantec AntiVirus
2010-07-03 18:19 . 2007-07-27 14:32 1324 ----a-w- c:\windows\system32\d3d9caps.dat
2010-07-03 16:04 . 2010-01-09 16:51 -------- d-----w- c:\program files\Common Files\aol
2010-07-03 16:00 . 2010-01-09 16:53 -------- d-----w- c:\documents and settings\NearyF\Application Data\AOL
2010-06-29 20:56 . 2010-01-04 17:58 243 ----a-w- c:\windows\system32\flashsaver.dat
2010-06-07 02:33 . 2010-03-16 18:29 -------- d-----w- c:\program files\WebEx
2010-05-26 16:56 . 2010-02-16 19:32 -------- d-----w- c:\documents and settings\NearyF\Application Data\WebEx
2010-05-25 16:38 . 2010-05-25 16:38 503808 ----a-w- c:\documents and settings\NearyF\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-611546a5-n\msvcp71.dll
2010-05-25 16:38 . 2010-05-25 16:38 499712 ----a-w- c:\documents and settings\NearyF\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-611546a5-n\jmc.dll
2010-05-25 16:38 . 2010-05-25 16:38 348160 ----a-w- c:\documents and settings\NearyF\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-611546a5-n\msvcr71.dll
2010-05-08 17:19 . 2010-05-08 17:19 -------- d-----w- c:\documents and settings\All Users\Application Data\BigFix
2010-05-08 17:18 . 2010-01-04 17:39 -------- d--h--w- c:\program files\InstallShield Installation Information
2010-05-08 17:18 . 2010-05-08 17:18 -------- d-----w- c:\program files\BigFix Enterprise
2000-09-28 20:13 . 2007-02-14 21:25 36864 ----a-w- c:\program files\internet explorer\plugins\UtilLib.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-01-05 413696]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-06-24 53096]
"vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2008-09-30 125368]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-06-08 827392]
"AccelerometerSysTrayApplet"="c:\windows\system32\AccelerometerSt.exe" [2007-01-24 124928]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2007-01-05 872448]
"Communicator"="c:\program files\Microsoft Office Communicator\communicator.exe" [2008-12-17 5160288]
"QlbCtrl.exe"="c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2009-09-03 288312]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-10-11 149280]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"Communicator"="c:\program files\Microsoft Office Communicator\Communicator.exe" [2008-12-17 5160288]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"TSClientMSIUninstaller"="c:\windows\Installer\TSClientMsiTrans\tscuinst.vbs" [2007-10-30 13801]
"TSClientAXDisabler"="c:\windows\Installer\TSClientMsiTrans\tscdsbl.bat" [2008-01-19 2247]

c:\documents and settings\NearyF\Start Menu\Programs\Startup\
VZAccess Manager.lnk - c:\program files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe [2010-1-6 1738032]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
VPN Client.lnk - c:\windows\Installer\{24C67B54-0718-445E-B663-3138D9246BD1}\Icon3E5562ED7.ico [2010-1-4 6144]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-1606980848-115176313-839522115-146229\Scripts\Logoff\0\0]
"Script"=\\enterprisenet.org\SysVol\enterprisenet.org\NielsenSW\Outlook_RPC_HTTPS\Change_RPC_Setting_Nielsen_Com.vbs

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-1606980848-115176313-839522115-146229\Scripts\Logon\0\0]
"Script"=Nielsen.Email.Qurantine.Desktop.Shortcut.vbs

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-1606980848-115176313-839522115-146229\Scripts\Logon\1\0]
"Script"=\\enterprisenet.org\SysVol\enterprisenet.org\NielsenSW\Outlook_RPC_HTTPS\Change_RPC_Setting_Nielsen_Com.vbs

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-1606980848-115176313-839522115-146229\Scripts\Logon\2\0]
"Script"=add_site_to_trusted.vbs

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-1606980848-115176313-839522115-146229\Scripts\Logon\2\1]
"Script"=iesapfix.exe

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-1606980848-115176313-839522115-146229\Scripts\Logon\3\0]
"Script"=Create_HRFAQs.vbs

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-1606980848-115176313-839522115-146229\Scripts\Logon\4\0]
"Script"=\\enterprisenet.org\SYSVOL\enterprisenet.org\NielsenSW\Disable_Replyall\Office_UP.vbs

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Communicator]
2008-12-17 04:05 5160288 ----a-w- c:\program files\Microsoft Office Communicator\communicator.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Microsoft Office\\Live Meeting 8\\Console\\PWConsole.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

R2 NewAssetAgent;NewAssetAgent;c:\i-atlas_winserveragent\JavaService.exe [1/11/2010 2:14 PM 98304]
R2 SavRoam;SAVRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [9/30/2008 6:41 PM 116664]
R3 ATSwpWDF;AuthenTec TruePrint USB WDF Driver;c:\windows\system32\drivers\ATSwpWDF.sys [2/19/2009 12:34 PM 477696]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [5/28/2010 12:44 PM 102448]
R3 IFXTPM;IFXTPM;c:\windows\system32\drivers\ifxtpm.sys [2/19/2009 12:30 PM 41216]
R3 rismc32;RICOH Smart Card Reader;c:\windows\system32\drivers\rismc32.sys [8/29/2007 11:44 AM 47616]
S3 Com4QLBEx;Com4QLBEx;c:\program files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [1/4/2010 2:25 PM 228408]
S3 Normandy;Normandy SR2; [x]
.
Contents of the 'Scheduled Tasks' folder

2010-06-19 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 17:34]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.nielsen.com/
uInternet Connection Wizard,ShellNext = https://ishare.nielsen.com/
uInternet Settings,ProxyServer = http=127.0.0.1:5577
uInternet Settings,ProxyOverride = <local>
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
Trusted Zone: enterprisenet.org
Trusted Zone: iperformonline.com\*.ppr
Trusted Zone: nielsen.com
Trusted Zone: vnulinks.org
DPF: {460324E8-CFB4-4357-85EF-CE3EBFE23A62} - hxxps://ibsys.nielsenmedia.com/crystalreportviewers11/ActiveXControls/ActiveXViewer.cab
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-pntkjejc - c:\documents and settings\NearyF\Local Settings\Application Data\roochlvlt\sqdtycetssd.exe
HKLM-Run-pntkjejc - c:\documents and settings\NearyF\Local Settings\Application Data\roochlvlt\sqdtycetssd.exe
AddRemove-AOL Emergency Connect Utility 1.0 - c:\program files\Common Files\AOL\ECU\uninst.exe
AddRemove-TVViewerDeinstKey - c:\program files\Cisco Systems\IPTV Viewer\uninst.exe
AddRemove-KB923789 - c:\windows\system32\MacroMed\Flash\genuinst.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-07-05 15:45
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\DeterministicNetworks\DNE\Parameters]
"SymbolicLinkValue"=hex(6):5c,00,52,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
00,5c,00,4d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,79,00,73,00,\
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(1440)
c:\windows\system32\Ati2evxx.dll
.
Completion time: 2010-07-05 15:47:38
ComboFix-quarantined-files.txt 2010-07-05 19:47

Pre-Run: 35,321,626,624 bytes free
Post-Run: 36,202,221,568 bytes free

- - End Of File - - 990AE6A21054B889B02428FEF9E9EFB5


#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:05:14 PM

Posted 05 July 2010 - 03:07 PM

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

CODE
DDS::
uInternet Settings,ProxyServer = http=127.0.0.1:5577


Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe

This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"
    In your next post I need the following
    1. report from Combofix
    2. let me know of any problems you may have had
    3. How is the computer doing now after running the script?

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 isle05

isle05
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:05:14 PM

Posted 05 July 2010 - 03:49 PM

Gringo.

Ok so I ran the file while booted up in normal mode. The program ran but then at the end before it created a logfile the computer automatically rebooted without any prompts. On bootup it gave a windows error that windows had a serious error and shut down unexpectedly. I then booted into safemode w/ networking and ran the program again per your instrusctions and everything seemed to run fine while doing so. I have attached the log below Thank You


PS : 15 min after I posted this i received a symantic notification stating security risk found " backdoor.Tidserv!inf" an attempt to clean and quarantine falied :access denied






ComboFix 10-07-04.04 - NEARYF 07/05/2010 16:32:49.3.2 - x86 NETWORK
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2031.1762 [GMT -4:00]
Running from: c:\documents and settings\NearyF\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\NearyF\Desktop\CFScript.txt
AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
---- Previous Run -------
.
c:\program files\Shared

.
((((((((((((((((((((((((( Files Created from 2010-06-05 to 2010-07-05 )))))))))))))))))))))))))))))))
.

2010-07-03 16:03 . 2010-07-03 16:03 -------- d-----w- c:\documents and settings\NearyF\Local Settings\Application Data\AOL
2010-06-25 04:57 . 2010-06-30 23:06 -------- d-----w- c:\documents and settings\NearyF\Local Settings\Application Data\roochlvlt
2010-06-16 14:59 . 2010-06-23 21:05 -------- d-----w- C:\GSK Sample Reports
2010-06-08 15:19 . 2010-06-08 15:19 -------- d-----w- c:\program files\Microsoft Easy Assist
2010-06-08 15:19 . 2010-06-08 15:19 -------- d-----w- c:\documents and settings\All Users\Application Data\Applications

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-07-05 20:22 . 2008-02-15 22:32 -------- d-----w- c:\program files\Symantec AntiVirus
2010-07-03 18:19 . 2007-07-27 14:32 1324 ----a-w- c:\windows\system32\d3d9caps.dat
2010-07-03 16:04 . 2010-01-09 16:51 -------- d-----w- c:\program files\Common Files\aol
2010-07-03 16:00 . 2010-01-09 16:53 -------- d-----w- c:\documents and settings\NearyF\Application Data\AOL
2010-06-29 20:56 . 2010-01-04 17:58 243 ----a-w- c:\windows\system32\flashsaver.dat
2010-06-07 02:33 . 2010-03-16 18:29 -------- d-----w- c:\program files\WebEx
2010-05-26 16:56 . 2010-02-16 19:32 -------- d-----w- c:\documents and settings\NearyF\Application Data\WebEx
2010-05-25 16:38 . 2010-05-25 16:38 503808 ----a-w- c:\documents and settings\NearyF\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-611546a5-n\msvcp71.dll
2010-05-25 16:38 . 2010-05-25 16:38 499712 ----a-w- c:\documents and settings\NearyF\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-611546a5-n\jmc.dll
2010-05-25 16:38 . 2010-05-25 16:38 348160 ----a-w- c:\documents and settings\NearyF\Application Data\Sun\Java\Deployment\cache\6.0\46\f84c6ae-611546a5-n\msvcr71.dll
2010-05-08 17:19 . 2010-05-08 17:19 -------- d-----w- c:\documents and settings\All Users\Application Data\BigFix
2010-05-08 17:18 . 2010-01-04 17:39 -------- d--h--w- c:\program files\InstallShield Installation Information
2010-05-08 17:18 . 2010-05-08 17:18 -------- d-----w- c:\program files\BigFix Enterprise
2000-09-28 20:13 . 2007-02-14 21:25 36864 ----a-w- c:\program files\internet explorer\plugins\UtilLib.dll
.

((((((((((((((((((((((((((((( SnapShot@2010-07-05_19.45.51 )))))))))))))))))))))))))))))))))))))))))
.
+ 2010-07-05 17:57 . 2010-07-05 20:25 32768 c:\windows\Temp\History\History.IE5\MSHist012010070520100706\index.dat
- 2010-07-05 17:57 . 2010-07-05 19:38 32768 c:\windows\Temp\History\History.IE5\MSHist012010070520100706\index.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-01-05 413696]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-06-24 53096]
"vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2008-09-30 125368]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-06-08 827392]
"AccelerometerSysTrayApplet"="c:\windows\system32\AccelerometerSt.exe" [2007-01-24 124928]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2007-01-05 872448]
"Communicator"="c:\program files\Microsoft Office Communicator\communicator.exe" [2008-12-17 5160288]
"QlbCtrl.exe"="c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2009-09-03 288312]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-10-11 149280]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"Communicator"="c:\program files\Microsoft Office Communicator\Communicator.exe" [2008-12-17 5160288]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"TSClientMSIUninstaller"="c:\windows\Installer\TSClientMsiTrans\tscuinst.vbs" [2007-10-30 13801]
"TSClientAXDisabler"="c:\windows\Installer\TSClientMsiTrans\tscdsbl.bat" [2008-01-19 2247]

c:\documents and settings\NearyF\Start Menu\Programs\Startup\
VZAccess Manager.lnk - c:\program files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe [2010-1-6 1738032]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
VPN Client.lnk - c:\windows\Installer\{24C67B54-0718-445E-B663-3138D9246BD1}\Icon3E5562ED7.ico [2010-1-4 6144]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-1606980848-115176313-839522115-146229\Scripts\Logoff\0\0]
"Script"=\\enterprisenet.org\SysVol\enterprisenet.org\NielsenSW\Outlook_RPC_HTTPS\Change_RPC_Setting_Nielsen_Com.vbs

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-1606980848-115176313-839522115-146229\Scripts\Logon\0\0]
"Script"=Nielsen.Email.Qurantine.Desktop.Shortcut.vbs

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-1606980848-115176313-839522115-146229\Scripts\Logon\1\0]
"Script"=\\enterprisenet.org\SysVol\enterprisenet.org\NielsenSW\Outlook_RPC_HTTPS\Change_RPC_Setting_Nielsen_Com.vbs

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-1606980848-115176313-839522115-146229\Scripts\Logon\2\0]
"Script"=add_site_to_trusted.vbs

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-1606980848-115176313-839522115-146229\Scripts\Logon\2\1]
"Script"=iesapfix.exe

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-1606980848-115176313-839522115-146229\Scripts\Logon\3\0]
"Script"=Create_HRFAQs.vbs

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-1606980848-115176313-839522115-146229\Scripts\Logon\4\0]
"Script"=\\enterprisenet.org\SYSVOL\enterprisenet.org\NielsenSW\Disable_Replyall\Office_UP.vbs

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Communicator]
2008-12-17 04:05 5160288 ----a-w- c:\program files\Microsoft Office Communicator\communicator.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Microsoft Office\\Live Meeting 8\\Console\\PWConsole.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

R3 IFXTPM;IFXTPM;c:\windows\system32\drivers\ifxtpm.sys [2/19/2009 12:30 PM 41216]
S2 NewAssetAgent;NewAssetAgent;c:\i-atlas_winserveragent\JavaService.exe [1/11/2010 2:14 PM 98304]
S2 SavRoam;SAVRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [9/30/2008 6:41 PM 116664]
S3 ATSwpWDF;AuthenTec TruePrint USB WDF Driver;c:\windows\system32\drivers\ATSwpWDF.sys [2/19/2009 12:34 PM 477696]
S3 Com4QLBEx;Com4QLBEx;c:\program files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [1/4/2010 2:25 PM 228408]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [5/28/2010 12:44 PM 102448]
S3 Normandy;Normandy SR2; [x]
S3 rismc32;RICOH Smart Card Reader;c:\windows\system32\drivers\rismc32.sys [8/29/2007 11:44 AM 47616]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - MDMXSDK
.
Contents of the 'Scheduled Tasks' folder

2010-06-19 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 17:34]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.nielsen.com/
uInternet Connection Wizard,ShellNext = https://ishare.nielsen.com/
uInternet Settings,ProxyOverride = <local>
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
Trusted Zone: enterprisenet.org
Trusted Zone: iperformonline.com\*.ppr
Trusted Zone: nielsen.com
Trusted Zone: vnulinks.org
DPF: {460324E8-CFB4-4357-85EF-CE3EBFE23A62} - hxxps://ibsys.nielsenmedia.com/crystalreportviewers11/ActiveXControls/ActiveXViewer.cab
.

**************************************************************************
scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files:

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\DeterministicNetworks\DNE\Parameters]
"SymbolicLinkValue"=hex(6):5c,00,52,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
00,5c,00,4d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,79,00,73,00,\
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(1260)
c:\windows\system32\Ati2evxx.dll

- - - - - - - > 'explorer.exe'(312)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
.
Completion time: 2010-07-05 16:37:56
ComboFix-quarantined-files.txt 2010-07-05 20:37
ComboFix2.txt 2010-07-05 19:47

Pre-Run: 36,162,211,840 bytes free
Post-Run: 36,153,102,336 bytes free

- - End Of File - - BA565339707E55210E068BE27ECB09CC

Edited by isle05, 05 July 2010 - 04:15 PM.


#10 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 05 July 2010 - 04:45 PM

Hello

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs
    1. click on start
    2. then go to settings
    3. after that you need control panel
    4. look for the icon add/remove programs
    click on the following programs

    Adobe Reader 9.1
    J2SE Runtime Environment 5.0 Update 11
    J2SE Runtime Environment 5.0 Update 9
    Java™ 6 Update 2
    Java™ 6 Update 5
    Java™ 6 Update 6
    Java™ 6 Update 7
    Java™ SE Runtime Environment 6 Update 1

    Java™ 6 Update 17 <--do not remove


    and click on remove

Update Adobe Reader
    Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
      If you don't like Adobe Reader (33.5 MB), you can download Foxit PDF Reader(3.5MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.

Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
        Applications and Applets
        Trace and Log Files
    • Click OK on Delete Temporary Files Window
      Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
    • Click OK to leave the Temporary Files Window
    • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):
  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :
    Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis
  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"
    In your next post I need the following
    1. Log From MBAM
    2. report from Hijackthis
    3. let me know of any problems you may have had
    4. How is the computer doing now?

Gringo


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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#11 isle05

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Posted 05 July 2010 - 05:43 PM

Gringo,

Ok I removed the programs updated the others as requested and ran those other programs. Attached are the logs you requestd. The computer definitely seems to be running better. How do the logs look?

Thx Again







Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4281

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

7/5/2010 6:32:55 PM
mbam-log-2010-07-05 (18-32-55).txt

Scan type: Quick scan
Objects scanned: 134559
Time elapsed: 5 minute(s), 19 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{b2ce0785-a651-41c1-a289-870735999298} (Trojan.Monkif.Gen) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{ecc414ad-4af7-42b7-90be-585398c3cfd6} (Trojan.Monkif.Gen) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\msvideo.dll (Trojan.Monkif.Gen) -> Quarantined and deleted successfully.








Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:39:09 PM, on 7/5/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\BigFix Enterprise\BES Client\BESClient.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\i-Atlas_WinServerAgent\JavaService.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\CCM\CLICOMP\RemCtrl\Wuser32.exe
C:\WINDOWS\system32\CCM\CcmExec.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\BigFix Enterprise\BES Client\BESClientUI.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\AccelerometerSt.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nielsen.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = https://ishare.nielsen.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5577
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [AccelerometerSysTrayApplet] C:\WINDOWS\system32\AccelerometerSt.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\communicator.exe" /fromrunkey
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\Communicator.exe" (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\Communicator.exe" (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'Default user')
O4 - Startup: VZAccess Manager.lnk = C:\Program Files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe
O4 - Global Startup: VPN Client.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.enterprisenet.org
O15 - Trusted Zone: *.ppr.iperformonline.com
O15 - Trusted Zone: *.nielsen.com
O15 - Trusted Zone: http://*.nielsen.com
O15 - Trusted Zone: *.vnulinks.org
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {460324E8-CFB4-4357-85EF-CE3EBFE23A62} (Crystal ActiveX Report Viewer Control 11.0) - https://ibsys.nielsenmedia.com/crystalrepor...tiveXViewer.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1262628264464
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = enterprisenet.org
O17 - HKLM\Software\..\Telephony: DomainName = us.enterprisenet.org
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = enterprisenet.org
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = nielsenmedia.com,enterprisenet.org
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = enterprisenet.org
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = nielsenmedia.com,enterprisenet.org
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = nielsenmedia.com,enterprisenet.org
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Extend360 Enforcement Agent (BESClient) - BigFix Inc. - C:\Program Files\BigFix Enterprise\BES Client\BESClient.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NewAssetAgent - Multiplan Consultants Limited - C:\i-Atlas_WinServerAgent\JavaService.exe
O23 - Service: PEVSystemStart - Unknown owner - C:\ComboFix\PEV.cfxxe (file missing)
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 9379 bytes


#12 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 05 July 2010 - 06:36 PM

Greetings

Yes these logs are looking good

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
      O4 - HKLM\..\Run: [AccelerometerSysTrayApplet] C:\WINDOWS\system32\AccelerometerSt.exe
      O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
      O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
      O23 - Service: PEVSystemStart - Unknown owner - C:\ComboFix\PEV.cfxxe (file missing)
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space

    O4 - HKLM\..\Run: [IntelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe"


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan

Go Eset web page to run an online scannner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
      Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic


"information and logs"
    In your next post I need the following
    1. log from hijackthis
    2. log from ESET
    3. let me know of any problems you may have had
    4. How is the computer doing now?

Gringo



I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 isle05

isle05
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Posted 05 July 2010 - 08:05 PM

Gringo,

Ok I have attached both the logs. Hijackthis was run before ESET and then again after it. This is log run after. One question; in your last response the line "O4 - HKLM\..\Run: [IntelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe"" seemed to be sitting in a random spot. Was it supposed to be one of the remove lines or is there something else I should have been looking for.

Thx




ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=64a13ca899dbcc40b0405192ed5ae7b3
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2010-07-06 12:57:02
# local_time=2010-07-05 08:57:02 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=98617
# found=5
# cleaned=0
# scan_time=3821
C:\Client Folders\Program Files\WebEx\WebEx\424\atpdmod.dll probably a variant of Win32/Genetik trojan 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\Program Files\Shared\lib.dll.vir a variant of Win32/BHO.NMM trojan 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\WINDOWS\system32\0051.DLL.vir a variant of Win32/Witkinat.Q trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{E8C1B222-E0C2-4E1A-A995-9EF9130D47F1}\RP156\A0105647.dll a variant of Win32/BHO.NMM trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{E8C1B222-E0C2-4E1A-A995-9EF9130D47F1}\RP156\A0105648.DLL a variant of Win32/Witkinat.Q trojan 00000000000000000000000000000000 I




Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:59:18 PM, on 7/5/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\BigFix Enterprise\BES Client\BESClient.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\i-Atlas_WinServerAgent\JavaService.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\CCM\CLICOMP\RemCtrl\Wuser32.exe
C:\WINDOWS\system32\CCM\CcmExec.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\BigFix Enterprise\BES Client\BESClientUI.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nielsen.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = https://ishare.nielsen.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5577
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\communicator.exe" /fromrunkey
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\Communicator.exe" (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\Communicator.exe" (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'Default user')
O4 - Startup: VZAccess Manager.lnk = C:\Program Files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe
O4 - Global Startup: VPN Client.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.enterprisenet.org
O15 - Trusted Zone: *.ppr.iperformonline.com
O15 - Trusted Zone: *.nielsen.com
O15 - Trusted Zone: http://*.nielsen.com
O15 - Trusted Zone: *.vnulinks.org
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {460324E8-CFB4-4357-85EF-CE3EBFE23A62} (Crystal ActiveX Report Viewer Control 11.0) - https://ibsys.nielsenmedia.com/crystalrepor...tiveXViewer.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1262628264464
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = enterprisenet.org
O17 - HKLM\Software\..\Telephony: DomainName = us.enterprisenet.org
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = enterprisenet.org
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = nielsenmedia.com,enterprisenet.org
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = enterprisenet.org
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = nielsenmedia.com,enterprisenet.org
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = nielsenmedia.com,enterprisenet.org
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Extend360 Enforcement Agent (BESClient) - BigFix Inc. - C:\Program Files\BigFix Enterprise\BES Client\BESClient.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NewAssetAgent - Multiplan Consultants Limited - C:\i-Atlas_WinServerAgent\JavaService.exe
O23 - Service: PEVSystemStart - Unknown owner - C:\ComboFix\PEV.cfxxe (file missing)
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 8566 bytes







#14 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 05 July 2010 - 09:01 PM

Greetings isle05

"O4 - HKLM\..\Run: [IntelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe""
I put this in as an example in case you wanted to verify any of my suggestions

The logs look great!!!

Very well done!! This is my general post for when your logs show no more signs of malware ;)- Please let me know if you still are having problems with your computer and what these problems are.

The Online scan is only reporting backups created during the course of this fix, and items located in C:\System Volume Information\, which is where System Restore's cache is stored. Whatever is in there can't harm you unless you choose to perform a manual restore. Nevertheless, we shall be resetting/clearing the cache shortly.

The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point.

:DeFogger:
    To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.

:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:clear system restore points:

This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • choose your root drive (normally C:)
  • after it calculates how much space you will save it will open up a new window
  • Select the More options tab at the top of the window
  • Choose the option to clean up system restore and OK it.
  • go back to the disk clean up tab
  • put a checkmark in all - except compress old files (leave this unchecked)
  • click Ok then click yes
This will remove all restore points except the new one you just created and clean unneeded files

:Make your Internet Explorer more secure:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.

:Make Firefox more secure:

:Turn On Automatic Updates:
    Turn On Automatic Updates
    1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
    2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

    If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

    or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and useing often.

please read this great article by miekiemoes How to prevent Malware:
and
this great article by Tony Klein So How Did I Get Infected In First Place

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here:

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 08 July 2010 - 07:17 PM

Since the issue is resolved, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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