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#1 bonzacomp

bonzacomp

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Posted 25 June 2010 - 08:09 PM

Hello

Would anyone be able to help me resolve Browser redirection virus I have on my computer. I have provided a copy of HijackThis log below if that helps.

Any help would be greatly appreciated.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:04:47 PM, on 6/25/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\BLUETOOTH\bluetoothsoftware\bin\btwdins.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\DRoster\Firebird\bin\fbguard.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\Program Files\Microsoft SQL Server\MSSQL$XNETVIEW\Binn\sqlservr.exe
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\EPSON\Creativity Suite\Event Manager\EEventManager.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\PROGRA~1\hpq\Shared\HPQTOA~1.EXE
C:\Program Files\DRoster\Firebird\bin\fbserver.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
C:\Program Files\Java\jre1.5.0_06\bin\jucheck.exe
C:\PROGRA~1\MICROS~4\Office10\OUTLOOK.EXE
C:\WINDOWS\system32\DllHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.theage.com.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...n&pf=laptop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\3.8.0.41\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\3.8.0.41\IPSBHO.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.5126.1836\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - (no file)
O3 - Toolbar: Protection Bar - {84938242-5C5B-4A55-B6B9-A1507543B418} - (no file)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: (no name) - {a6e4a4eb-d169-4e99-8988-250fcbafe767} - (no file)
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\3.8.0.41\coIEPlg.dll
O3 - Toolbar: (no name) - {a0729639-d831-46c9-811b-9b0aa79fb45a} - (no file)
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [EEventManager] C:\Program Files\EPSON\Creativity Suite\Event Manager\EEventManager.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [A00F641A24F.exe] C:\DOCUME~1\BONZAD~1\LOCALS~1\Temp\_A00F641A24F.exe
O4 - HKCU\..\Run: [EPSON Stylus Photo 1400 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIBUA.EXE /FU "C:\WINDOWS\TEMP\E_SA4.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - Global Startup: Desktop Manager.lnk = C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\BLUETOOTH\bluetoothsoftware\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send To Bluetooth - C:\Program Files\BLUETOOTH\bluetoothsoftware\btsendto_ie.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\BLUETOOTH\bluetoothsoftware\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\BLUETOOTH\bluetoothsoftware\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=pavilion&pf=laptop
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.0...oUploader55.cab
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton 360\Engine\3.8.0.41\coIEPlg.dll
O20 - Winlogon Notify: __c00C9ABD - C:\WINDOWS\system32\__c00C9ABD.dat (file missing)
O21 - SSODL: didynamia - {8329660f-e248-4872-98cc-fb9c4fec7ba8} - (no file)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: didynamia - {8329660f-e248-4872-98cc-fb9c4fec7ba8} - (no file)
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\BLUETOOTH\bluetoothsoftware\bin\btwdins.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: Firebird Guardian - DefaultInstance (FirebirdGuardianDefaultInstance) - The Firebird Project - C:\Program Files\DRoster\Firebird\bin\fbguard.exe
O23 - Service: Firebird Server - DefaultInstance (FirebirdServerDefaultInstance) - The Firebird Project - C:\Program Files\DRoster\Firebird\bin\fbserver.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 12845 bytes


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:03:50 AM

Posted 25 June 2010 - 10:45 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  1. Do not run any other tool untill instructed to do so!
  2. Do not Attach logs unless I ask you to.
  3. Tell me about any problems that have occurred during the fix.
  4. Tell me of any other symptoms you may be having as these can help also.
  5. Do not run anything while running a fix.
  6. Do not run any other tool untill instructed to do so!


In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

Note** If you are having problems posting the complete log into this thread upload them here http://www.rapidshare.com/ and post the links in this thread

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

I would like to get a better look at your system, please do the following so I can get some more detailed logs.


DeFogger:
    Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
    • The application window will appear
    • Click the Disable button to disable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger may ask you to reboot the machine, if it does - click OK
    Do not re-enable these drivers until otherwise instructed.
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.

Download DDS:
    Please download DDS by sUBs from one of the links below and save it to your desktop:


    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker
  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


information and logs:
    In your next post I need the following
      1.logs from DDS
      2.RKUnHooker
      3.let me know of any problems you may have had

Gringo



I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 bonzacomp

bonzacomp
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Posted 26 June 2010 - 10:57 AM

Thank you for offering to help me. I have the following files as asked. will proceed with the other instructions

Thanks again
Adrian

Attached Files



#4 bonzacomp

bonzacomp
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Posted 26 June 2010 - 11:09 AM

Gringo

Here is the RKunhooker report

RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #1
==============================================
>Drivers
==============================================
0xBFA86000 C:\WINDOWS\System32\ati3duag.dll 2494464 bytes (ATI Technologies Inc. , ati3duag.dll)
0x804D7000 C:\WINDOWS\system32\ntkrnlpa.exe 2066816 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2066816 bytes
0x804D7000 RAW 2066816 bytes
0x804D7000 WMIxWDM 2066816 bytes
0xBF800000 Win32k 1851392 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1851392 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xEB10E000 C:\WINDOWS\system32\DRIVERS\ati2mtag.sys 1445888 bytes (ATI Technologies Inc., ATI Radeon WindowsNT Miniport Driver)
0xAE5A6000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100625.040\NAVEX15.SYS 1343488 bytes (Symantec Corporation, AV Engine)
0xEB6DE000 C:\WINDOWS\system32\DRIVERS\HSF_DP.sys 1036288 bytes (Conexant Systems, Inc., HSF_DP driver)
0xEBA41000 C:\WINDOWS\system32\DRIVERS\btkrnl.sys 987136 bytes (Broadcom Corporation., Bluetooth Bus Enumerator)
0xEB62E000 C:\WINDOWS\system32\DRIVERS\HSF_CNXT.sys 720896 bytes (Conexant Systems, Inc., HSF_CNXT driver)
0xBFCE7000 C:\WINDOWS\System32\ativvaxx.dll 606208 bytes (ATI Technologies Inc. , Radeon Video Acceleration Universal Driver)
0xF71B9000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xB2B01000 C:\WINDOWS\System32\Drivers\N360\0308000.029\ccHPx86.sys 503808 bytes (Symantec Corporation, Common Client Hash Provider Driver)
0xB2BF7000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xEB077000 C:\WINDOWS\system32\DRIVERS\bcmwl5.sys 425984 bytes (Broadcom Corporation, Broadcom 802.11 Network Adapter wireless driver)
0xB2B99000 C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys 385024 bytes (Symantec Corporation, Symantec Eraser Control Driver)
0xEB55D000 C:\WINDOWS\system32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xB2DA0000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xB02A3000 C:\WINDOWS\system32\DRIVERS\srv.sys 356352 bytes (Microsoft Corporation, Server driver)
0xEB3B7000 C:\WINDOWS\system32\drivers\camc6hal.sys 352256 bytes (Conexant Systems Inc., Conexant AmcHal Driver)
0xAE53D000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\ipsdefs\20100625.001\IDSxpx86.sys 348160 bytes (Symantec Corporation, IDS Core Driver)
0xB2FAD000 C:\WINDOWS\System32\Drivers\N360\0308000.029\SRTSP.SYS 339968 bytes (Symantec Corporation, Symantec AutoProtect)
0xF725D000 SYMEFA.SYS 323584 bytes
0xBFFA0000 C:\WINDOWS\System32\ATMFD.DLL 286720 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0xB2ABF000 C:\WINDOWS\System32\Drivers\N360\0308000.029\BHDrvx86.sys 270336 bytes (Symantec Corporation, BASH Driver)
0xB034A000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xBF9D6000 C:\WINDOWS\System32\ati2dvag.dll 262144 bytes (ATI Technologies Inc., ATI Radeon WindowsNT Display Driver)
0xBFA16000 C:\WINDOWS\System32\ati2cqag.dll 237568 bytes (ATI Technologies Inc., Central Memory Manager / Queue Server Module)
0xEB337000 C:\WINDOWS\system32\DRIVERS\HSFHWATI.sys 233472 bytes (Conexant Systems, Inc., HSFHWATI WDM driver)
0xBFA50000 C:\WINDOWS\System32\atikvmag.dll 221184 bytes (ATI Technologies Inc., Virtual Command And Memory Manager)
0xB2D6C000 C:\WINDOWS\System32\Drivers\N360\0308000.029\SYMTDI.SYS 212992 bytes (Symantec Corporation, Network Dispatch Driver)
0xEB2F0000 C:\WINDOWS\system32\DRIVERS\rdpdr.sys 196608 bytes (Microsoft Corporation, Microsoft RDP Device redirector)
0xEB0DF000 C:\WINDOWS\system32\DRIVERS\SynTP.sys 192512 bytes (Synaptics, Inc., Synaptics Touchpad Driver)
0xF7358000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xB05E3000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xF718C000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xAE4C2000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)
0xB2C67000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xB2CB4000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xEB04F000 C:\WINDOWS\system32\drivers\tifm21.sys 163840 bytes (Texas Instruments, tifm21.sys)
0xF72E4000 dmio.sys 155648 bytes (Microsoft Corp., Veritas Software, NT Disk Manager I/O Driver)
0xB2D46000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xB2E40000 C:\WINDOWS\system32\Drivers\SYMEVENT.SYS 151552 bytes (Symantec Corporation, Symantec Event Library)
0xB2A9B000 C:\WINDOWS\System32\Drivers\Fastfat.SYS 147456 bytes (Microsoft Corporation, Fast FAT File System Driver)
0xEB393000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xEB00B000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xEB370000 C:\WINDOWS\system32\drivers\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xB2C92000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x806D0000 ACPI_HAL 131840 bytes
0x806D0000 C:\WINDOWS\system32\hal.dll 131840 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xF72AC000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xF730A000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xF7329000 pcmcia.sys 122880 bytes (Microsoft Corporation, PCMCIA Bus Driver)
0xB2B7C000 C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys 118784 bytes (Symantec Corporation, Symantec Eraser Utility Driver)
0xF7172000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xF72CC000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xF7246000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xEB320000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xB2D31000 C:\WINDOWS\System32\Drivers\N360\0308000.029\SYMFW.SYS 86016 bytes (Symantec Corporation, Firewall Filter Driver)
0xB0846000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xAE592000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100625.040\NAVENG.SYS 81920 bytes (Symantec Corporation, AV Engine)
0xEB40D000 C:\WINDOWS\system32\DRIVERS\Rtnicxp.sys 81920 bytes (Realtek Semiconductor Corporation , Realtek 10/100/1000 NDIS 5.1 Driver )
0xEB421000 C:\WINDOWS\system32\DRIVERS\sdbus.sys 81920 bytes (Microsoft Corporation, SecureDigital Bus Driver)
0xEB02F000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xB2DF9000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF9C4000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xF7347000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xEB279000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xF7537000 C:\WINDOWS\system32\DRIVERS\nic1394.sys 65536 bytes (Microsoft Corporation, IEEE1394 Ndis Miniport and Call Manager)
0xF7507000 ohci1394.sys 65536 bytes (Microsoft Corporation, 1394 OpenHCI Port Driver)
0xF74F7000 Serial.sys 65536 bytes (Microsoft Corporation, Serial Device Driver)
0xF75E7000 C:\WINDOWS\system32\DRIVERS\arp1394.sys 61440 bytes (Microsoft Corporation, IP/1394 Arp Client)
0xEB9B0000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xF74D7000 Lbd.sys 61440 bytes (Lavasoft AB, Boot Driver)
0xF66F2000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xEB4B5000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xF7517000 C:\WINDOWS\system32\DRIVERS\1394BUS.SYS 57344 bytes (Microsoft Corporation, 1394 Bus Device Driver)
0xEC02F000 C:\WINDOWS\system32\DRIVERS\AmdK8.sys 57344 bytes (Advanced Micro Devices, AMD Processor Driver)
0xF74C7000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xEB9D0000 C:\WINDOWS\system32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
0xEB9A0000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xF74A7000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xEB980000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xF7557000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xF7497000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xEB990000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xEB9C0000 C:\WINDOWS\system32\drivers\camc6aud.sys 40960 bytes (Conexant Systems Inc., Conexant WDM AC97 Audio Driver)
0xF7487000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xEB950000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xAF846000 C:\WINDOWS\system32\DRIVERS\secdrv.sys 40960 bytes (Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K., Macrovision SECURITY Driver)
0xF66C2000 C:\WINDOWS\system32\drivers\N360\0308000.029\SRTSPX.SYS 40960 bytes (Symantec Corporation, Symantec AutoProtect)
0xEB960000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xF74B7000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xEB475000 C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)
0xEB970000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xF6672000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xAE75E000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0xF74E7000 PxHelp20.sys 36864 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0xF7577000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xEBB62000 C:\WINDOWS\system32\DRIVERS\btport.sys 32768 bytes (Broadcom Corporation., Bluetooth BTPORT Driver for Windows 2000)
0xEBF31000 C:\WINDOWS\System32\Drivers\Modem.SYS 32768 bytes (Microsoft Corporation, Modem Device Driver)
0xEBB3A000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xEBB6A000 C:\WINDOWS\system32\DRIVERS\SymIM.sys 32768 bytes (Symantec Corporation, NDIS Intermediate Driver)
0xF77BF000 C:\WINDOWS\System32\Drivers\N360\0308000.029\SYMNDIS.SYS 32768 bytes (Symantec Corporation, NDIS Filter Driver)
0xEBF49000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xEBB4A000 C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xF7707000 C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xEBB72000 C:\WINDOWS\system32\DRIVERS\RimSerial.sys 28672 bytes (Research in Motion Ltd, RIM Virtual Serial Driver)
0xEB2BA000 C:\WINDOWS\System32\Drivers\N360\0308000.029\SYMIDS.SYS 28672 bytes (Symantec Corporation, IDS Filter Driver)
0xEBF41000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xEBF39000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xEBB52000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xEBB42000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xF770F000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xEBF21000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xEBB7A000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xEBF29000 C:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xEBF51000 C:\WINDOWS\system32\DRIVERS\usbohci.sys 20480 bytes (Microsoft Corporation, OHCI USB Miniport Driver)
0xEFD59000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xF789F000 C:\WINDOWS\system32\DRIVERS\BATTC.SYS 16384 bytes (Microsoft Corporation, Battery Class Driver)
0xEC162000 C:\WINDOWS\system32\DRIVERS\CmBatt.sys 16384 bytes (Microsoft Corporation, Control Method Battery Driver)
0xEC146000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xB0983000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xF78A3000 ACPIEC.sys 12288 bytes (Microsoft Corporation, ACPI Embedded Controller Driver)
0xF7897000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xF789B000 compbatt.sys 12288 bytes (Microsoft Corporation, Composite Battery Driver)
0xF212F000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xEB87D000 C:\WINDOWS\system32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0xB01E7000 C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys 12288 bytes (Conexant, Diagnostic Interface DRIVER)
0xEB879000 C:\WINDOWS\system32\DRIVERS\mouhid.sys 12288 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xEC15E000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xF212B000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xEC166000 C:\WINDOWS\system32\DRIVERS\wmiacpi.sys 12288 bytes (Microsoft Corporation, Windows Management Interface for ACPI)
0xEDDDB000 C:\WINDOWS\System32\drivers\ws2ifsl.sys 12288 bytes (Microsoft Corporation, Winsock2 IFS Layer)
0xF798F000 aliide.sys 8192 bytes (Acer Laboratories Inc., ALi mini IDE Driver)
0xEF55F000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xF7991000 dmload.sys 8192 bytes (Microsoft Corp., Veritas Software., NT Disk Manager Startup Driver)
0xEF619000 C:\WINDOWS\system32\drivers\EABFiltr.sys 8192 bytes (Hewlett-Packard Development Company, L.P., QLB PS/2 Keyboard filter driver)
0xEF561000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xF798B000 intelide.sys 8192 bytes (Microsoft Corporation, Intel PCI IDE Driver)
0xF7987000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xEF555000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xEF553000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xF7A25000 C:\WINDOWS\System32\Drivers\RootMdm.sys 8192 bytes (Microsoft Corporation, Legacy Non-Pnp Modem Device Driver)
0xF7A27000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xF7A23000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xF798D000 viaide.sys 8192 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
0xF7989000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xEBDD4000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xEB519000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xF7B99000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xF7A50000 C:\WINDOWS\system32\DRIVERS\OPRGHDLR.SYS 4096 bytes (Microsoft Corporation, ACPI Operation Registration Driver)
0xF7A4F000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
!!!!!!!!!!!Hidden driver: 0x8A7ABAEA ?_empty_? 1302 bytes
!!!!!!!!!!!Hidden driver: 0x8A857668 ?_empty_? 0 bytes
==============================================
>Stealth
==============================================
0xF72CC000 WARNING: suspicious driver modification [atapi.sys::0x8A7ABAEA]


Thanks very much.
Adrian

#5 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Gender:Male
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  • Local time:03:50 AM

Posted 26 June 2010 - 01:22 PM

Greetings

One or more of the identified infections is a Backdoor Trojan. - TDSS rootkit

This could allow hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC could be compromised and there is no way to be sure that your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. "If you would like to continue, then follow the steps below, otherwise please let me know"

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:
    Please visit this webpage for download links, and instructions for running the tool:

    http://www.bleepingcomputer.com/combofix/how-to-use-combofix

    Please ensure you read this guide carefully and install the Recovery Console first.

    The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode.
    This allows us to more easily help you should your computer have a problem after an attempted removal of malware.
    It is a simple procedure that will only take a few moments of your time.


    Once installed, you should see a blue screen prompt that says:
      The Recovery Console was successfully installed.
    Please continue as follows:
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Click Yes to allow ComboFix to continue scanning for malware.

    When the tool is finished, it will produce a report for you.

    Please include the report in your next post:

    C:\ComboFix.txt

"information and logs"
    In your next post I need the following
    1. Log from Combofix
    2. let me know of any problems you may have had
    3. How is the computer doing now?

Gringo




I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 bonzacomp

bonzacomp
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  • Members
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  • Local time:02:50 AM

Posted 26 June 2010 - 05:24 PM

Gringo

Here is the combofix report

Thanks very much!

Adrian

ComboFix 10-06-26.02 - Bonza Design Inc 06/26/2010 17:55:36.1.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1584 [GMT -4:00]
Running from: c:\documents and settings\Bonza Design Inc\Desktop\ComboFix.exe
AV: CA Anti-Virus *On-access scanning enabled* (Updated) {17CFD1EA-56CF-40B5-A06B-BD3A27397C93}
AV: Norton 360 *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\LocalService\Application Data\GetModule
c:\documents and settings\LocalService\Local Settings\Temporary Internet Files\fbk.sts
c:\program files\GetPack
c:\program files\GetPack\dictame.gz
c:\program files\GetPack\trgtame.gz
c:\windows\KBPK090106.log
c:\windows\KBPK090111.log
c:\windows\KBPK090116.log
c:\windows\KBPK090119.log
c:\windows\KBPK090121.log
c:\windows\KBPK090126.log
c:\windows\KBPK090128.log
c:\windows\KBPK090201.log
c:\windows\KBPK090205.log
c:\windows\KBPK090209.log
c:\windows\KBPK090212.log
c:\windows\KBPK090214.log
c:\windows\KBPK090218.log
c:\windows\KBPK090220.log
c:\windows\KBPK090224.log
c:\windows\KBPK090302.log
c:\windows\KBPK090309.log
c:\windows\KBPK090311.log
c:\windows\KBPK090316.log
c:\windows\KBPK090322.log
c:\windows\KBPK090325.log
c:\windows\KBPK090401.log
c:\windows\KBPK090408.log
c:\windows\KBPK090412.log
c:\windows\KBPK090415.log
c:\windows\KBPK090421.log
c:\windows\KBPK090423.log
c:\windows\KBPK090425.log
c:\windows\KBPK090428.log
c:\windows\KBPK090503.log
c:\windows\KBPK090507.log
c:\windows\KBPK090512.log
c:\windows\KBPK090516.log
c:\windows\KBPK090520.log
c:\windows\KBPK090522.log
c:\windows\KBPK090524.log
c:\windows\KBPK090530.log
c:\windows\KBPK090601.log
c:\windows\KBPK090606.log
c:\windows\KBPK090609.log
c:\windows\KBPK090611.log
c:\windows\KBPK090614.log
c:\windows\KBPK090619.log
c:\windows\KBPK090622.log
c:\windows\KBPK090701.log
c:\windows\KBPK090706.log
c:\windows\KBPK090713.log
c:\windows\KBPK090715.log
c:\windows\KBPK090718.log
c:\windows\KBPK090721.log
c:\windows\KBPK090724.log
c:\windows\KBPK090726.log
c:\windows\KBPK090731.log
c:\windows\KBPK090805.log
c:\windows\KBPK090808.log
c:\windows\KBPK090810.log
c:\windows\KBPK090815.log
c:\windows\KBPK090819.log
c:\windows\KBPK090821.log
c:\windows\KBPK090824.log
c:\windows\KBPK090829.log
c:\windows\KBPK090905.log
c:\windows\KBPK090909.log
c:\windows\KBPK090914.log
c:\windows\KBPK090920.log
c:\windows\KBPK090930.log
c:\windows\KBPK091004.log
c:\windows\KBPK091008.log
c:\windows\KBPK091012.log
c:\windows\KBPK091016.log
c:\windows\KBPK091020.log
c:\windows\KBPK091022.log
c:\windows\KBPK091027.log
c:\windows\KBPK091029.log
c:\windows\KBPK091104.log
c:\windows\KBPK091107.log
c:\windows\KBPK091111.log
c:\windows\KBPK091116.log
c:\windows\KBPK091119.log
c:\windows\KBPK091125.log
c:\windows\KBPK091129.log
c:\windows\KBPK091209.log
c:\windows\KBPK091211.log
c:\windows\KBPK091214.log
c:\windows\system32\_000006_.tmp.dll
c:\windows\wiaserviv.log
c:\windows\xpsp1hfm.log
D:\Autorun.inf

Infected copy of c:\windows\system32\drivers\ftdisk.sys was found and disinfected
Restored copy from - Kitty had a snack tongue.gif
.
((((((((((((((((((((((((( Files Created from 2010-05-26 to 2010-06-26 )))))))))))))))))))))))))))))))
.

2010-06-25 11:49 . 2010-06-25 11:49 501936 ----a-w- c:\documents and settings\All Users\Application Data\Google\Google Toolbar\Update\gtb3.tmp.exe
2010-06-22 02:13 . 2010-06-22 02:13 9286512 ----a-w- c:\documents and settings\Bonza Design Inc\Application Data\Research In Motion\BlackBerry Media Sync\AutoUpdate\Updates\3.0.0.39\BlackBerryMediaSync.exe
2010-06-22 02:06 . 2010-06-22 02:06 53248 ----a-r- c:\documents and settings\Bonza Design Inc\Application Data\Microsoft\Installer\{B2F3FB19-D848-479C-818E-130ABC9366DB}\ARPPRODUCTICON.exe
2010-06-14 01:41 . 2010-06-14 01:41 388096 ----a-r- c:\documents and settings\Bonza Design Inc\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2010-06-14 01:41 . 2010-06-14 01:41 -------- d-----w- c:\program files\Trend Micro
2010-06-14 00:59 . 2010-06-14 00:59 -------- d-----w- c:\documents and settings\Bonza Design Inc\Application Data\Malwarebytes
2010-06-14 00:59 . 2010-04-29 19:39 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-06-14 00:59 . 2010-06-14 00:59 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-06-14 00:59 . 2010-04-29 19:39 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-06-14 00:59 . 2010-06-14 00:59 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-06-12 06:46 . 2010-06-12 06:46 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Adobe
2010-06-04 21:25 . 2010-06-04 21:25 -------- d-----w- c:\program files\iPod
2010-06-04 21:25 . 2010-06-04 21:26 -------- d-----w- c:\program files\iTunes
2010-06-04 21:25 . 2010-06-04 21:26 -------- d-----w- c:\documents and settings\All Users\Application Data\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
2010-06-04 21:11 . 2010-06-04 21:11 -------- d-----w- c:\program files\Bonjour
2010-06-04 21:09 . 2010-06-04 21:09 73000 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.1.1.12\SetupAdmin.exe
2010-06-04 21:07 . 2010-06-04 21:07 -------- d-----w- c:\program files\Safari
2010-06-04 21:05 . 2010-06-04 21:05 79144 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\Safari 5.31.22.7\SetupAdmin.exe
2010-05-31 20:14 . 2010-06-13 18:09 -------- d-----w- c:\documents and settings\FOSTER\Application Data\PriceGong

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-06-26 21:15 . 2009-09-27 21:03 256 ----a-w- c:\windows\system32\pool.bin
2010-06-26 20:24 . 2006-10-01 14:40 664 ----a-w- c:\windows\system32\d3d9caps.dat
2010-06-20 03:00 . 2010-06-12 05:36 15880 ----a-w- c:\windows\system32\lsdelete.exe
2010-06-12 02:02 . 2010-06-12 01:57 -------- d-----w- c:\documents and settings\All Users\Application Data\Lavasoft
2010-06-12 02:01 . 2010-06-12 02:02 95024 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2010-06-12 02:01 . 2010-06-12 02:02 64288 -c--a-w- c:\windows\system32\drivers\Lbd.sys
2010-06-12 01:57 . 2010-06-12 01:57 -------- d-----w- c:\program files\Lavasoft
2010-06-12 01:57 . 2010-06-12 01:57 -------- dc-h--w- c:\documents and settings\All Users\Application Data\{74D08EB8-01D1-4BAE-91E3-F30C1B031AC6}
2010-06-08 12:59 . 2010-04-30 22:27 -------- d-----w- c:\documents and settings\Bonza Design Inc\Application Data\PriceGong
2010-06-07 12:11 . 2009-12-26 02:09 -------- d-----w- c:\program files\QuickTime
2010-06-04 21:59 . 2008-06-29 17:37 -------- d-----w- c:\documents and settings\FOSTER\Application Data\Apple Computer
2010-06-04 21:25 . 2008-03-23 23:29 -------- d-----w- c:\program files\Common Files\Apple
2010-05-30 13:19 . 2008-06-29 17:33 166808 ----a-w- c:\documents and settings\FOSTER\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-05-24 12:08 . 2009-09-27 22:06 -------- d-----w- c:\program files\Microsoft Silverlight
2010-05-24 01:28 . 2008-03-23 20:41 -------- d-----w- c:\program files\isoHunt
2010-05-05 12:11 . 2007-11-26 12:26 -------- d-----w- c:\documents and settings\Bonza Design Inc\Application Data\U3
2010-04-30 22:18 . 2010-02-27 15:24 -------- d-----w- c:\program files\Free_TV_Bar
2010-04-30 22:16 . 2006-04-13 13:56 166808 ----a-w- c:\documents and settings\Administrator\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-04-16 12:33 . 2009-12-26 02:06 3003680 ----a-w- c:\windows\system32\usbaaplrc.dll
2010-04-16 12:33 . 2008-03-23 23:29 41472 ----a-w- c:\windows\system32\drivers\usbaapl.sys
2010-04-08 17:20 . 2010-04-08 17:20 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-04-08 17:20 . 2010-04-08 17:20 107808 ----a-w- c:\windows\system32\dns-sd.exe
2006-10-16 13:54 . 2006-10-16 13:54 22 --sha-w- c:\windows\SMINST\HPCD.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2008-10-24 206112]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-08-06 64512]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-11-11 344064]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2005-06-19 729178]
"QPService"="c:\program files\HP\QuickPlay\QPService.exe" [2005-12-12 94208]
"Cpqset"="c:\program files\HPQ\Default Settings\cpqset.exe" [2005-08-01 233534]
"hpWirelessAssistant"="c:\program files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe" [2005-12-13 507904]
"EEventManager"="c:\program files\EPSON\Creativity Suite\Event Manager\EEventManager.exe" [2006-10-12 102400]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-04-04 36272]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-04-28 142120]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Desktop Manager.lnk - c:\program files\Research In Motion\BlackBerry\DesktopMgr.exe [2010-3-10 1819992]
Service Manager.lnk - c:\program files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe [2002-12-17 74308]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk /r \??\f:\0autocheck autochk *\0lsdelete

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]
@="FSFilter Activity Monitor"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ComputerAssociatesAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"c:\\Program Files\\Microsoft LifeCam\\LifeCam.exe"=
"c:\\Program Files\\Microsoft LifeCam\\LifeExp.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [6/11/2010 10:02 PM 64288]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0308000.029\SymEFA.sys [1/28/2010 8:42 AM 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\N360\0308000.029\BHDrvx86.sys [1/28/2010 8:42 AM 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\N360\0308000.029\cchpx86.sys [1/28/2010 8:42 AM 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100625.001\IDSXpx86.sys [6/26/2010 10:35 AM 331640]
R2 FirebirdGuardianDefaultInstance;Firebird Guardian - DefaultInstance;c:\program files\DRoster\Firebird\bin\fbguard.exe -s --> c:\program files\DRoster\Firebird\bin\fbguard.exe -s [?]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [2/4/2010 11:52 AM 1352832]
R2 MSSQL$XNETVIEW;MSSQL$XNETVIEW;c:\program files\Microsoft SQL Server\MSSQL$XNETVIEW\Binn\sqlservr.exe -sXNETVIEW --> c:\program files\Microsoft SQL Server\MSSQL$XNETVIEW\Binn\sqlservr.exe -sXNETVIEW [?]
R2 N360;Norton 360;c:\program files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe [1/28/2010 8:42 AM 117640]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [1/9/2009 7:04 PM 24652]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\eengine\EraserUtilRebootDrv.sys [5/31/2010 8:04 PM 102448]
R3 FirebirdServerDefaultInstance;Firebird Server - DefaultInstance;c:\program files\DRoster\Firebird\bin\fbserver.exe -s --> c:\program files\DRoster\Firebird\bin\fbserver.exe -s [?]
R3 HSFHWATI;HSFHWATI;c:\windows\system32\drivers\HSFHWATI.sys [8/22/2005 5:06 AM 231424]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2/5/2010 9:35 PM 135664]
S3 MSHUSBVideo;NX6000 Filter Driver;c:\windows\system32\drivers\nx6000.sys [8/23/2006 8:33 PM 23552]
S3 SQLAgent$XNETVIEW;SQLAgent$XNETVIEW;c:\program files\Microsoft SQL Server\MSSQL$XNETVIEW\Binn\sqlagent.EXE -i XNETVIEW --> c:\program files\Microsoft SQL Server\MSSQL$XNETVIEW\Binn\sqlagent.EXE -i XNETVIEW [?]
.
Contents of the 'Scheduled Tasks' folder

2010-06-26 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2010-02-04 02:59]

2010-06-26 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-06 01:35]

2010-06-26 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-06 01:35]

2010-03-17 c:\windows\Tasks\Install_NSS.job
- c:\windows\system32\Adobe\Shockwave 11\nssstub.exe [2010-03-14 20:54]

2010-06-26 c:\windows\Tasks\Norton Security Scan for Bonza Design Inc.job
- c:\program files\Norton Security Scan\Engine\2.7.0.52\Nss.exe [2010-01-02 11:23]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.theage.com.au/
uInternet Connection Wizard,ShellNext = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=pavilion&pf=laptop
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office10\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: Send to &Bluetooth Device... - c:\program files\BLUETOOTH\bluetoothsoftware\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\BLUETOOTH\bluetoothsoftware\btsendto_ie.htm
.
- - - - ORPHANS REMOVED - - - -

Toolbar-{a6e4a4eb-d169-4e99-8988-250fcbafe767} - (no file)
Toolbar-{a0729639-d831-46c9-811b-9b0aa79fb45a} - (no file)
WebBrowser-{A6E4A4EB-D169-4E99-8988-250FCBAFE767} - (no file)
WebBrowser-{A0729639-D831-46C9-811B-9B0AA79FB45A} - (no file)
Notify-__c00C9ABD - c:\windows\system32\__c00C9ABD.dat



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-06-26 18:15
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
Cpqset = c:\program files\HPQ\Default Settings\cpqset.exe??????????c?n??|?????? ???B?????????????hLC? ??????

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton 360\Engine\3.8.0.41\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-516103069-309568716-2160431766-1005\Software\Microsoft\SystemCertificates\AddressBook*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe,-101"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(1272)
c:\windows\system32\Ati2evxx.dll
.
Completion time: 2010-06-26 18:17:31
ComboFix-quarantined-files.txt 2010-06-26 22:17

Pre-Run: 4,713,611,264 bytes free
Post-Run: 5,243,920,384 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Windows XP Media Center Edition" /noexecute=optin /fastdetect

- - End Of File - - 2FF55AF2CC86BF3B13A5AECBF44F8F8B


#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
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  • Local time:03:50 AM

Posted 26 June 2010 - 07:46 PM

Hello

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs
    1. click on start
    2. then go to settings
    3. after that you need control panel
    4. look for the icon add/remove programs
    click on the following programs

    J2SE Runtime Environment 5.0 Update 6

    and click on remove


Your Java is out of date.

Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.
  • Download the latest version of Java Runtime Environment (JRE) 20 and save it to your desktop.
  • Scroll down to where it says JDK 6 Update 20 (JDK or JRE)
  • Click the Download JRE button to the right
  • Select the Windows platform from the dropdown menu.
  • Read the License Agreement and then check the box that says: "I agree to the Java SE Runtime Environment 6u20 with JavaFX 1 License Agreement". Click on Continue.The page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel, double-click on Add or Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java™ 6) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u20-windows-i586.exe to install the newest version.
  • After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
        Applications and Applets
        Trace and Log Files
    • Click OK on Delete Temporary Files Window
      Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
    • Click OK to leave the Temporary Files Window
    • Click OK to leave the Java Control Panel.



TFC(Temp File Cleaner):
  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :
    I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan

Go Eset web page to run an online scannner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
      Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

"information and logs"
    In your next post I need the following
    1. Log From MBAM
    2. Log From ESET Online Scanner
    3. let me know of any problems you may have had
    4. How is the computer doing now?

Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 bonzacomp

bonzacomp
  • Topic Starter

  • Members
  • 10 posts
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  • Local time:02:50 AM

Posted 27 June 2010 - 05:36 AM

Gringo

Here are the logs you asked for. Thanks very much for your help



alwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4245

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

6/26/2010 11:18:11 PM
mbam-log-2010-06-26 (23-18-11).txt

Scan type: Quick scan
Objects scanned: 154547
Time elapsed: 11 minute(s), 49 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 86

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\KBPK080603.log (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080608.log (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK071220.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK071222.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK071229.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080103.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080107.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080109.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080115.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080119.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080122.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080126.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080130.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080207.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080213.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080216.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080218.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080224.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080227.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080305.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080308.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080312.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080316.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080322.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080326.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080330.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080406.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080416.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080420.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080424.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080427.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080502.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080510.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080513.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080516.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080521.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080525.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080610.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080615.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080618.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080621.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080630.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080704.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080707.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080710.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080715.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080718.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080724.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080727.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080730.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080802.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080805.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080811.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080813.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080816.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080820.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080825.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080828.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080901.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080910.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080912.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080914.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080920.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080924.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080928.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK080930.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK081004.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK081008.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK081010.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK081012.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK081017.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK081021.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK081025.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK081030.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK081107.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK081112.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK081118.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK081125.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK081201.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK081206.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK081209.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK081213.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK081216.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK081222.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK081227.log (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\KBPK081229.log (Malware.Trace) -> Quarantined and deleted successfully.

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# IEXPLORE.EXE=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=1f6ed375237c7443bf94b8537b47dcae
# end=stopped
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2010-06-27 04:34:37
# local_time=2010-06-27 12:34:37 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 209716 209716 0 0
# compatibility_mode=3589 16777173 100 100 4859281 15846849 0 0
# compatibility_mode=4864 16777175 100 0 0 0 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=38082
# found=0
# cleaned=0
# scan_time=2275
esets_scanner_update returned -1 esets_gle=53251
# version=7
# IEXPLORE.EXE=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=1f6ed375237c7443bf94b8537b47dcae
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2010-06-27 08:06:32
# local_time=2010-06-27 04:06:32 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 212103 212103 0 0
# compatibility_mode=3589 16777173 100 100 4861668 15849236 0 0
# compatibility_mode=4864 16777175 100 0 0 0 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=245096
# found=0
# cleaned=0
# scan_time=12602

Computer seems to be running much faster now. During some of these scans my Norton Anti Virus came up with a Trojan alert but I think that was an email scan identified.

Thank you
Adrian

#9 bonzacomp

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Posted 27 June 2010 - 09:25 AM

Gringo

Wanted to let you know that i have gotten 2 notices from Norton Anti virus about backdoor.tidserv virus infecting my browser cache. They say it requires manual removal.

Should I do anything?

Thanks for your help!

Adrian

#10 gringo_pr

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Posted 27 June 2010 - 01:12 PM

i have gotten 2 notices from Norton Anti virus about backdoor.tidserv virus infecting my browser cache does it say where it is - I think it is system restore but whant to be sure


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#11 bonzacomp

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Posted 27 June 2010 - 02:28 PM

Gringo

from the Norton details screen it says infected area.. browser cache file C:\system volume information\_restore{...................}\rp1\a0000034.sys

does that help?

Thanks for your help

Adrian

#12 gringo_pr

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Posted 27 June 2010 - 02:35 PM

Hello

C:\system volume information\_restore yes that is sytem restore and we will take care of that now

Very well done!! This is my general post for when your logs show no more signs of malware ;)- Please let me know if you still are having problems with your computer and what these problems are.

The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point.

:DeFogger:
    To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.

:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:clear system restore points:

This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • choose your root drive (normally C:)
  • after it calculates how much space you will save it will open up a new window
  • Select the More options tab at the top of the window
  • Choose the option to clean up system restore and OK it.
  • go back to the disk clean up tab
  • put a checkmark in all - except compress old files (leave this unchecked)
  • click Ok then click yes
This will remove all restore points except the new one you just created and clean unneeded files

:Make your Internet Explorer more secure:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.

:Make Firefox more secure:

:Turn On Automatic Updates:
    Turn On Automatic Updates
    1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
    2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

    If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

    or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and useing often.

please read this great article by miekiemoes How to prevent Malware:
and
this great article by Tony Klein So How Did I Get Infected In First Place

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here:

Gringo

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#13 bonzacomp

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Posted 27 June 2010 - 06:55 PM

Gringo

Thanks for all your help. Looks like everything is running well and faster. I did have problems getting Outllook to load a couple of times but restarted a few times and then everything ran well.

I appreciate your help!

Thank you
Adrian

#14 gringo_pr

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Posted 27 June 2010 - 07:24 PM

you are very welcome


Surf in peace busy.gif

Gringo
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#15 gringo_pr

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Posted 30 June 2010 - 04:00 AM

Since the issue is resolved, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo

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