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Trojan with "Automatic Response" Emails


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#1 Liz41533

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Posted 25 June 2010 - 06:18 PM

Referred from here: http://www.bleepingcomputer.com/forums/topic326955.html ~ OB

I've recently become infected with some sort of trojan that my newly updated Norton 360 doesn't detect. I've tried numerous other anti-virus/anti-malware programs and everything comes back clean. However, my problems persist! My computer does not run slowly; in fact, the ONLY clue that there's something wrong at all is that each time someone new emails me, an "automatic repsonse" email is immediately generated and sent to their address (see below). Looking through my Sent Email, I see emails that were sent from my address to people I do not know, of all hours of the day/night, even when I am not using my computer.

I am running WinXP (SP2), and have a cable Internet connection with AOL (I know, I know). Previous attempts: Norton 360 found nothing, AVG found nothing, MalwareBytes found a Rogue Installer (setupxv.exe) but said it's been removed. Because the scans keep coming back clean, I don't know what the threat is called and cannot even Google removal tips. I use the infected computer for business, so the spam emails are definitely not wanted.

Please see the accompanying DDS Logs (the GMER scan kept crashing):


DDS (Ver_10-03-17.01) - NTFSx86
Run by ***** at ***** on Fri 06/25/2010
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1278.627 [GMT -7:00]

AV: Norton 360 *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Common Files\AOL\1174033676\ee\AOLSoftware.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
svchost.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\Program Files\Common Files\AOL\1174033676\ee\AOLDesktop.exe
c:\program files\common files\aol\1174033676\ee\services\antiSpywareApp\ver2_0_32_1\AOLSP Scheduler.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\AOL\Topspeed\3.0\aoltpsd3.exe
C:\Program Files\Norton Security Scan\Nss.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Jeffrey Loseff\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.aol.com/
uSearch Page = hxxp://www.google.com/hws/sb/dell-inc/en/side.html?channel=us
uSearch Bar = hxxp://www.google.com/hws/sb/dell-inc/en/side.html?channel=us
uDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-inc&channel=us
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: IAOLTBSearch Class: {ea756889-2338-43db-8f07-d1ca6fb9c90d} - c:\program files\aol toolbar\aoltb.dll
mURLSearchHooks: IAOLTBSearch Class: {ea756889-2338-43db-8f07-d1ca6fb9c90d} - c:\program files\aol toolbar\aoltb.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: ALOT Toolbar: {5aa2ba46-9913-4dc7-9620-69ab0fa17ae7} - c:\program files\alot\bin\alot.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\3.8.0.41\IPSBHO.DLL
BHO: AOL Toolbar Loader: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol toolbar\aoltb.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
TB: AOL Toolbar: {4982d40a-c53b-4615-b15b-b5b5e98d167c} - c:\program files\aol toolbar\toolbar.dll
TB: ALOT Toolbar: {5aa2ba46-9913-4dc7-9620-69ab0fa17ae7} - c:\program files\alot\bin\alot.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
TB: AOL Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol toolbar\aoltb.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\isuspm.exe" -scheduler
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [SunJavaUpdateSched] c:\program files\java\j2re1.4.2_03\bin\jusched.exe
mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [Corel Photo Downloader] c:\program files\corel\corel photo album 6\MediaDetect.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [AOLDialer] c:\program files\common files\aol\acs\AOLDial.exe
mRun: [HostManager] c:\program files\common files\aol\1174033676\ee\AOLSoftware.exe
mRun: [Pure Networks Port Magic] "c:\progra~1\purene~1\portma~1\PortAOL.exe" -Run
mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
mRun: [<NO NAME>]
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [MSKDetectorExe] c:\program files\mcafee\spamkiller\MSKDetct.exe /uninstall
StartupFolder: c:\docume~1\jeffre~1\startm~1\programs\startup\aoldes~1.lnk - c:\program files\common files\aol\launch\aollaunch.exe
StartupFolder: c:\docume~1\jeffre~1\startm~1\programs\startup\cyber-~1.lnk - c:\program files\sony\sony picture utility\volumewatcher\SPUVolumeWatcher.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
IE: &AOL Toolbar Search - c:\documents and settings\all users\application data\aol\ietoolbar\resources\en-us\local\search.html
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
IE: {4982D40A-C53B-4615-B15B-B5B5E98D167C} - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - c:\program files\aol toolbar\toolbar.dll
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxp://activation.rr.com/install/downloads/tgctlcm.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: {C513959F-1C43-4A20-B565-8422267D329A} = 205.188.146.145
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton 360\engine\3.8.0.41\CoIEPlg.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\jeffre~1\applic~1\mozilla\firefox\profiles\p3z2x3ba.default\
FF - prefs.js: network.proxy.type - 1
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\program files\java\j2re1.4.2_03\bin\NPJava11.dll
FF - plugin: c:\program files\java\j2re1.4.2_03\bin\NPJava12.dll
FF - plugin: c:\program files\java\j2re1.4.2_03\bin\NPJava13.dll
FF - plugin: c:\program files\java\j2re1.4.2_03\bin\NPJava14.dll
FF - plugin: c:\program files\java\j2re1.4.2_03\bin\NPJava32.dll
FF - plugin: c:\program files\java\j2re1.4.2_03\bin\NPJPI142_03.dll
FF - plugin: c:\program files\java\j2re1.4.2_03\bin\NPOJI610.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npPandoWebInst.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0308000.029\SymEFA.sys [2010-2-2 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0308000.029\BHDrvx86.sys [2010-2-2 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0308000.029\cchpx86.sys [2010-2-2 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20100624.001\IDSXpx86.sys [2010-6-24 331640]
R2 N360;Norton 360;c:\program files\norton 360\engine\3.8.0.41\ccSvcHst.exe [2010-2-2 117640]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-5-26 102448]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20100625.002\NAVENG.SYS [2010-6-25 85552]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20100625.002\NAVEX15.SYS [2010-6-25 1347504]

=============== Created Last 30 ================

2010-06-25 15:34:30 12536 ----a-w- c:\windows\system32\avgrsstx.dll.prepare
2010-06-25 01:45:53 0 d--h--w- C:\$AVG
2010-06-25 01:10:57 0 d-----w- c:\program files\AVG
2010-06-25 01:10:15 0 d-----w- c:\docume~1\alluse~1\applic~1\avg9
2010-06-24 19:09:22 0 d-----w- c:\docume~1\jeffre~1\applic~1\Malwarebytes
2010-06-24 19:09:06 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-06-24 19:09:04 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-06-24 19:09:04 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-06-24 19:09:03 0 d-----w- c:\program files\Malwarebytes' Anti-Malware

==================== Find3M ====================

2010-06-25 16:56:10 7520 --sha-w- c:\windows\system32\KGyGaAvL.sys
2010-05-04 12:39:27 70656 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2010-05-04 12:39:27 13824 ------w- c:\windows\system32\dllcache\ieudinit.exe
2010-05-02 05:56:34 1850880 ----a-w- c:\windows\system32\win32k.sys
2010-05-02 05:56:34 1850880 ------w- c:\windows\system32\dllcache\win32k.sys
2010-04-20 05:51:20 285696 ----a-w- c:\windows\system32\atmfd.dll
2010-04-20 05:51:20 285696 ------w- c:\windows\system32\dllcache\atmfd.dll
2010-04-16 11:43:25 634656 ------w- c:\windows\system32\dllcache\iexplore.exe
2010-04-16 11:43:23 161792 ----a-w- c:\windows\system32\dllcache\ieakui.dll
2010-04-06 11:52:46 2462720 ----a-w- c:\windows\system32\dllcache\WMVCore.dll

============= FINISH: 15:59:16.46 ===============

Attached Files


Edited by Orange Blossom, 25 June 2010 - 08:53 PM.


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#2 Liz41533

Liz41533
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Posted 29 June 2010 - 01:21 AM

Anyone? Help???

EDIT: Please be patient. There are over 290 unanswered topics in this forum at present at the current average wait time to receive help is 7 days. ~BP

Edited by Budapest, 29 June 2010 - 05:50 PM.


#3 Farbar

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Posted 30 June 2010 - 07:42 PM

Hi Liz41533,

Welcome to Virus/Trojan/Spyware/Malware Removal (VTSMR) forum and apologies for the delay. I am going to assist you with your problem.

Please refrain from making any changes to your system (scanning or running other tools, updating Windows, installing applications, removing files, etc.) from now on as it might interfere with our fixes. In case of making changes I shall assume my assistance is not needed any more.

If the issue is not resolve please tell me which e-mail client you are using. Also perform the following:
  1. Download the GMER Rootkit Scanner exe file from here and save it to your desktop.
    Run GMER, uncheck all boxes but let the box next to Sections and C drive remain checked. Click Scan.
    When it finished press Save to save the log and post it to your reply. It will not take more than a couple of minutes.

  2. Run GMER, uncheck all boxes but let the box next to Registry and C drive remain checked. Click Scan.
    When it finished press Save to save the log and post it to your reply.


#4 Farbar

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Posted 05 July 2010 - 07:25 PM

This thread will now be closed due to lack of activity.

If you should have the same or a new issue, please start a new topic as I will not be available to take the log.




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