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That Search Link Redirect Bug

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9 replies to this topic

#1 ali h

ali h

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  • Local time:12:48 PM

Posted 25 June 2010 - 01:37 PM

I have a REALLY old computer, so bear with me. I've got whatever the bug is that's causing search engine links to be redirected. So far I've only seen it do it in Firefox on Yahoo searches. It did not affect Google on IE, but my IE crashed (probably unrelated) before I could try Yahoo. I didn't think to try Google on Firefox before I got all my logs ready, and now I don't want to mess up anything.

My computer will also not go into Hibernate, which might be unrelated, but is a new problem anyway so I figured I'd throw it out there.

I've run SUPERAntiSpyWare, Spybot, and Malwarebytes. Malwarebytes is now giving me an error every time it tries to start. Nothing except a couple of generic adwares were picked up.

I tried a system restore, but it didn't fix the problem.

When I tried to run GMER, it went through the entire computer, got its little report, and then crashed my entire system when I tried to copy it (again, possibly unrelated). When I first opened it, however, I got this:

GMER - http://www.gmer.net
Rootkit quick scan 2010-06-25 14:28:10
Windows 5.1.2600 Service Pack 3
Running: bp35xjiz.exe; Driver: C:\DOCUME~1\Alicia!\LOCALS~1\Temp\pwldrpog.sys

---- Devices - GMER 1.0.15 ----

Device -> \Driver\atapi \Device\Harddisk0\DR0 82C9BEC5

---- Files - GMER 1.0.15 ----

File C:\WINDOWS\system32\drivers\atapi.sys suspicious modification

---- EOF - GMER 1.0.15 ----

And my DDS:

DDS (Ver_10-03-17.01) - NTFSx86
Run by Alicia! at 14:30:01.35 on Fri 06/25/2010
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.502.127 [GMT -4:00]

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
c:\program files\logitech\quickcam\lu\lulnchr.exe
c:\program files\logitech\quickcam\lu\LogitechUpdate.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Documents and Settings\Alicia!\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.charter.net/
uSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr7/*http://www.yahoo.com/ext/search/search.html
uSearch Page = hxxp://www.charter.net/google/index.php?q=
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uWindow Title = Powered by Charter Communications
mDefault_Search_URL = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
mSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll
BHO: Charter Toolbar: {4e7bd74f-2b8d-469e-85ab-af21f3d9ae2f} - c:\progra~1\charte~1\CHARTE~1.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll
TB: Charter Toolbar: {4e7bd74f-2b8d-469e-85ab-af21f3d9ae2f} - c:\progra~1\charte~1\CHARTE~1.DLL
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
EB: &Yahoo! Messenger: {4528bbe0-4e08-11d5-ad55-00010333d0ad} - c:\program files\yahoo!\companion\modules\messmod4\v6\yhexbmes.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [LogitechCommunicationsManager] "c:\program files\common files\logishrd\lcommgr\Communications_Helper.exe"
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam\Quickcam.exe" /hide
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
dRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
IE: &Yahoo! Search - file:///c:\program files\yahoo!\Common/ycsrch.htm
IE: Copy to Semagic - c:\program files\semagic\copy.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: Semagic - c:\program files\semagic\link.htm
IE: Yahoo! &Dictionary - file:///c:\program files\yahoo!\Common/ycdict.htm
IE: Yahoo! &Maps - file:///c:\program files\yahoo!\Common/ycmap.htm
IE: Yahoo! &SMS - file:///c:\program files\yahoo!\Common/ycsms.htm
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
Trusted Zone: microsoft.com\www.update
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_01-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: MCOEShellHook Class: {b9e618a2-a4fe-11d4-83c2-005004636c96} - c:\program files\metamail inc\metamail reader\OESHook.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
Hosts: www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\alicia!\applic~1\mozilla\firefox\profiles\516v9tno.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-&p=
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?PC=BRTH&FORM=BT074D&q=
FF - plugin: c:\documents and settings\alicia!\application data\move networks\plugins\npqmp071503000010.dll
FF - plugin: c:\documents and settings\alicia!\application data\move networks\plugins\npqmp071701000002.dll
FF - plugin: c:\program files\mozilla firefox\plugins\nppopcaploader.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

FF - user.js: network.protocol-handler.warn-external.dnupdate - falsec:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 10);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2008-5-13 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2008-5-13 66632]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2008-5-13 12872]
S3 RTLWUSB;NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter NT Driver;c:\windows\system32\drivers\wg111v2.sys [2009-11-22 272128]

=============== Created Last 30 ================

2010-06-25 15:49:24 0 d-----w- c:\program files\trend micro
2010-06-25 02:02:09 0 d-----w- c:\windows\system32\wbem\Repository
2010-06-17 03:55:14 0 d-----w- c:\docume~1\alicia!\applic~1\Facebook
2010-06-08 18:51:22 120 ----a-w- c:\windows\Rtijodet.dat
2010-06-08 18:51:22 0 ----a-w- c:\windows\Xvitalegetek.bin

==================== Find3M ====================

2010-04-30 19:17:47 153 ----a-w- C:\DelUS.bat
2008-07-25 22:09:15 0 -c--a-w- c:\program files\temp01
2008-10-30 00:38:21 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008102920081030\index.dat

============= FINISH: 14:31:48.96 ===============

I have the attach.txt and also the RTIS reports, if needed.

Thanks in advance for any help--I need this computer to survive the next 2 months before I can replace it!

BC AdBot (Login to Remove)


#2 Farbar


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Posted 29 June 2010 - 08:26 AM

Hi ali h,

Welcome to Malware Removal (VTSMR) forum. I am going to assist you with your problem.

Please refrain from making any changes to your system (scanning or running other tools, updating Windows, installing applications, removing files, etc.) from now on as it might interfere with our fixes. In case of making changes I shall assume my assistance is not needed any more.

If the issue is not resolved please update me on the current condition of your computer.

#3 ali h

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Posted 29 June 2010 - 12:39 PM

Same condition, except now there are pop ups and it's disabled my audio driver a couple times, but I was able to restore that both times.

#4 Farbar


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Posted 29 June 2010 - 01:02 PM

Please attach the Attach.txt to your replay.

#5 ali h

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Posted 29 June 2010 - 08:36 PM

Attached is my...attach.

Attached Files

#6 Farbar


    Just Curious

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Posted 30 June 2010 - 03:34 AM

  1. We are going to run this special tool.
    • Please download TDSSKiller.exe and save it to your desktop.
    • Run TDSSKiller.exe.
    • When it finished press any key to continue.
    • Let reboot if needed and tell me if it needed a reboot.
    • Also it makes a txt file on the C:\ directory (like TDSSKiller. Please attach it to your replay.

  2. Open your Malwarebytes' Anti-Malware.
    • First update it, to do that under the Update tab press "Check for Updates".
    • Under Scanner tab select "Perform Quick Scan", then click Scan.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Make sure that everything is checked, and click Remove Selected.
    • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
    • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
    • Copy&Paste the MBAM log.

    Extra Note:
    If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.

Please include in your next reply:
  • The scan result of TDSSKiller.
  • The log of MBAM.
  • Any comment or feedback about how it went.

#7 ali h

ali h
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Posted 30 June 2010 - 03:49 PM

Everything seems to be working properly now, thanks for your help.

Malwarebytes' Anti-Malware 1.46

Database version: 4262

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.11

6/30/2010 4:21:47 PM
mbam-log-2010-06-30 (16-21-47).txt

Scan type: Quick scan
Objects scanned: 129917
Time elapsed: 7 minute(s), 47 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\DelUS.bat (Malware.Trace) -> Quarantined and deleted successfully.

Attached Files

#8 Farbar


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Posted 30 June 2010 - 04:23 PM

The rootkit infection is taken care of. thumbup2.gif

Your log(s) show that you are using so called peer-to-peer or file-sharing programs. These programs allow to share files between users as the name(s) suggest. In today's world the cyber crime has come to an enormous dimension and any means is used to infect personal computers to make use of their stored data or machine power for further propagation of the malware files. A popular means is the use of file-sharing tools as a tremendous amount of prospective victims can be reached through it.

It is therefore possible to be infected by downloading manipulated files via peer-to-peer tools and thus suggested to be used with intense care. Some further readings on this subject, along the included links, are as follows: "File-Sharing, otherwise known as Peer To Peer" and "Risks of File-Sharing Technology."

Removal Instructions
  1. Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.
    Download JavaRa from Javara for Java update or directly from here.
    Use the tool to remove old and redundant versions of the Java Runtime Environment. The latest version is Java 6 update 20. Please uninstall any remaining versions if the tool could not uninstall them (look for any entry on Add/Remove that contains Java, JRE or Java Run Time), they are:

    J2SE Runtime Environment 5.0 Update 1
    J2SE Runtime Environment 5.0 Update 6
    Java™ 6 Update 17

  2. Run CCleaner (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked). Then click run cleaner.

  3. You are missing one important program on that computer: An antivirus.
    This is somewhat suicidal in today's digital world.
    You need to install an antivirus program as soon as you can. I recommend this good free antivirus:

    • Download the installer from softpedia.com link as it has a secure download mirror. Install and update it.
    • In the left pane click Status. In the right pane click Scan system now.
    • After the scan finished let it remove what it finds and then Click Report.
    • You can get the last report also by clicking on Reports on the left pane.
    • In the right window under Action double-click on the last Scan listed (you see also the corresponding Dat/Time).
    • A window opens, click on Report file.
    • Copy and paste the content of the report to your reply.

#9 Farbar


    Just Curious

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Posted 04 July 2010 - 06:04 AM

Are you still there?

#10 Farbar


    Just Curious

  • Security Developer
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Posted 06 July 2010 - 06:01 PM

This thread will now be closed since the issue seems to be resolved.

If you should have a new issue, please start a new topic.

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