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My optical drive does not detect any disc at all


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11 replies to this topic

#1 Stocker

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Posted 25 June 2010 - 12:43 PM

I tried to burn something to a blank disc but my optical drive didn't find anything at all. (See images)

http://img534.imageshack.us/img534/9484/problemxw.png - It show I have the hardware

http://img4.imageshack.us/img4/8987/problem2x.png - Problems found by Toubleshooter

http://img15.imageshack.us/img15/1112/problem3r.png - As you can see the hardware is missing

I tried to uninstall the hardware and install again but the problems were still there. Could this be problems with how my computer was setup? My friend did it for me so I had no idea what he did.

Edited by Stocker, 25 June 2010 - 02:10 PM.


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#2 MrBruce1959

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Posted 25 June 2010 - 01:50 PM

Hello and welcome to Bleepingcomputer! :thumbsup:

I tried Googling the numbers I seen in your images to see if anything would pop up.

However, nothing came back wth any useful results.

Is there any way you can gain access to the label stuck on this drive to get the model number and post that number in your next reply?

Thanks in advance. :flowers:
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#3 Stocker

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Posted 25 June 2010 - 02:03 PM

I think I should disown my current optical drive?

http://img691.imageshack.us/img691/8664/optical.png - Speecy also shows I have no optical drive

http://img175.imageshack.us/img175/9156/21715856.png - I call this Random Image of The Day as it changed when I woke up

#4 MrBruce1959

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Posted 25 June 2010 - 02:49 PM

I need to get an idea of the history of this drive.

First, did this drive ever work before, or is this drive a new/ used one that you have recently installed?

Second, is there any way you can get the model number off of the drive, so we know what device this really is?

Third, have you ever went into your computers BIOS Setup Utility to see if this device is being properly configured there?

Fourth, are your drives Master / Slave E-IDE/PATA jumpers set properly?

Thank you for your answers in advance. :thumbsup:
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#5 Stocker

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Posted 25 June 2010 - 03:16 PM

1) The optical drive worked before my friend helped me to change my motherboard

2) I can't really find the numbers unless I take it out

3) I never configured the BIOS before but my friend changed something I believed

4) How do I check if they were configured correctly?

#6 MrBruce1959

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Posted 25 June 2010 - 06:46 PM

I can help you with setting up your BIOS settings but first you would have to supply me with your computer/motherboards make and model number.
This will at least give me an idea of how your BIOS menus are arranged and setup.
If you could do that I'll be happy to continue assisting you. :thumbsup:
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#7 Stocker

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Posted 25 June 2010 - 06:49 PM

Thank you very much MrBruce1959!!! I checked my BIOS and found out it was misconfigured and now it's all fixed and working.

http://img293.imageshack.us/img293/5436/fixedzc.png - Speccy

http://img155.imageshack.us/img155/503/fixed2.png - My Computer

I went in there and found the boot order was wrong.
It was: 1. Harddrive 2. none 3. none
Now it is: 1. Removable drive 2. CD 3. Harddrive


But now i have another problem... I found out my computer was overclocked and I don't like it so how do I reset the settings to default?

Motherboard - EVGA nForce 750i SLI (Socket 775)
BIOS - Phoenix Technologies, LTD 6.00 PG

Edited by Stocker, 25 June 2010 - 08:20 PM.


#8 MrBruce1959

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Posted 25 June 2010 - 09:49 PM

First of all I am very happy to hear my assistance has helped you resolve your problem :flowers: So you are very much welcomed! :thumbsup:

The next step is easy as well, this again involves going to the BIOS setup utility.

Every BIOS has an F key setting that defaults the motherboard back to its factory defaults.

This key is usually listed some where on your screen in the bottom section.

It would be worded something like load best configuration or Load system defaults it might be the F5 key or F11 key.

This may change your drive configuration so recheck that after-wards.

But defaulting the BIOS settings will remove any possible over-clocked configurations that were user changed.

Also make sure you save the settings by using the F10 key and choosing yes to the words Save changes to CMOS and exit?


Hope this helps you.
Please respond with the results.

Kind regards.

Edited by MrBruce1959, 25 June 2010 - 09:51 PM.

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#9 Stocker

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Posted 25 June 2010 - 10:03 PM

Ok now all my settings are default but I got this error every time I boot "Floppy disk fail (40)" when I have no floppy disk.

Edited by Stocker, 25 June 2010 - 10:05 PM.


#10 MrBruce1959

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Posted 25 June 2010 - 10:22 PM

I've seen that error before, check your BIOS to make sure you don't have floppy drive seek enabled in the BIOS

Also make sure you do not have legacy floppy listed as one of the boot devices.
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#11 Stocker

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Posted 25 June 2010 - 10:29 PM

Thanks, all done!

#12 MrBruce1959

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Posted 25 June 2010 - 11:14 PM

Thanks, all done!

You are very much welcomed!

Enjoy! :thumbsup:
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