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Installation issues

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4 replies to this topic

#1 Kyle B

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Posted 25 June 2010 - 10:18 AM

The lab in which I'm an intern recently got two new custom-made PCs. Here are the (what I think is relevant) specs:

CPU: Wolfdale E6500 2.93GHz
Motherboard: MSI G41M-S01
RAM: 4GB PC3-8500
HDD: Seagate 500GB SATA2 7200RPM
GPU: GMA X4500

Now, as I try to install Windows 7 Enterprise, courtesy of my school, it simply won't install. At the screen where I pick the partition to install it in, I keep getting an error, saying "The computer's hardware may not support booting to this disk. Ensure that the disk's controller is enabled in the computer's BIOS menu." This is on an untouched, straight out of the factory, hard drive.

The funny thing is, I downloaded a copy of the latest build of Ubuntu, and that installed completely fine without any issues.

Does anyone have any clue as to what might be going on?

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#2 Broni


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Posted 25 June 2010 - 12:49 PM

See here: http://support.microsoft.com/kb/925481

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#3 Kyle B

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Posted 25 June 2010 - 05:41 PM

See here: http://support.microsoft.com/kb/925481

I found this when Googling earlier on. No dice. Thanks, though.

#4 MrBruce1959


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Posted 26 June 2010 - 11:15 AM

I believe the clue you are looking for is right in your text in your opening post.

When you installed this hard drive (even though it is new and untouched) did you enter your computers BIOS setup utility to make sure the drive is configured properly?

Did you configure the hard drive to be the second bootable device in the boot menu and the optical drive as the first bootable device?

These types of errors are usually related to not entering the motherboards BIOS utility to have the BIOS recognize a new addition of a hard drive.

There might be an auto-detect all hard drives menu in your BIOS setup, look to see if that is true. If not, then you may have to go to the main BIOS screen and hi-light each entry and make sure it is not only set to AUTO, but make sure it lists the hard drive in the list.

Hope this helps.


Edited by MrBruce1959, 26 June 2010 - 11:16 AM.

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#5 cryptodan


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Posted 27 June 2010 - 09:13 AM

QUOTE(Kyle B @ Jun 25 2010, 03:18 PM) View Post
"The computer's hardware may not support booting to this disk. Ensure that the disk's controller is enabled in the computer's BIOS menu."[/quote]

I would either make sure the BIOS is updated, or go into the BIOS and select IDE Mode via the SATA Controller Options.

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