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Help With AV Soft


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3 replies to this topic

#1 3r4nd0n

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Posted 24 June 2010 - 11:55 PM

I would really like some help with my problem with Anti-Virus Soft, I don't know what all I have done to it already (I disabled it from booting and other stuff) but everytime I turn my computer back on, the registry keys are back, and since I am not too smart with computers, I thought Googling around would help and so far I havn't got too much help doing things manually. Forgot to mention that I have Windows XP. If you need any more information just ask, cause I don't know what all I should say here.

Thanks, Brandon.

Edited by Orange Blossom, 25 June 2010 - 02:48 PM.
Move to AII as no logs posted and prep. guide not followed. ~ OB


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#2 boopme

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Posted 25 June 2010 - 02:51 PM

Hello and welcome... You need to do all the steps as some pertain to your issue..
Please follow our Removal Guide here Remove Antispyware Soft (Uninstall Guide)
You will move to the Automated Removal Instructions

After you completed that, post your scan log here,let me know how things are.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
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#3 3r4nd0n

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Posted 25 June 2010 - 07:14 PM

Nevermind, had the computer reformatted.

#4 boopme

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Posted 25 June 2010 - 10:41 PM

Thank you for letting us know. I will close this.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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