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HiJack This Log, Please help Diagnose!


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#1 tareland31

tareland31

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Posted 04 October 2004 - 06:20 AM

Logfile of HijackThis v1.98.2
Scan saved at 7:18:36 PM, on 11/3/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\PROGRA~1\LAUNCH~1\CPLBCL53.EXE
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\webHancer\Programs\whSurvey.exe
C:\Program Files\webHancer\Programs\whAgent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Macromedia\Dreamweaver MX 2004\Dreamweaver.exe
C:\DOCUME~1\SENGKI~1\LOCALS~1\Temp\~e5d141.tmp
C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
C:\DOCUME~1\SENGKI~1\LOCALS~1\Temp\~e5d141.tmp
C:\Program Files\Microsoft Office\OFFICE11\POWERPNT.EXE
C:\OpenPerlIDE\PerlIDE.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\hopster\hopster.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\WINDOWS\system32\wuauclt.exe
D:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://global.acer.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://global.acer.com
O2 - BHO: (no name) - {397D7D63-816E-4ECF-8761-775C932C5CF1} - C:\WINDOWS\iDonate.dll
O2 - BHO: WhIeHelperObj Class - {c900b400-cdfe-11d3-976a-00e02913a9e0} - C:\Program Files\webHancer\programs\whiehlpr.dll
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\CPLBCL53.EXE
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"
O4 - HKLM\..\Run: [webHancer Agent] "C:\Program Files\webHancer\Programs\whAgent.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Hijacked Internet access by WebHancer
O10 - Hijacked Internet access by WebHancer
O10 - Hijacked Internet access by WebHancer
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1095216456831
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.shockwave.com/content/insaniqua...aploader_v6.cab

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#2 Daisuke

Daisuke

    Cleaner on Duty


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Posted 04 October 2004 - 08:28 AM

Hi tareland31

Please Download LSPFix from:
LSP-Fix. Use this program only if you can not connect to the Internet after removing Webhancer.

Follow these steps to remove Webhancer:
A. Go to Start -> Control Panel.
B. Uninstall Webhancer from Add/Remove Programs

If you can not connect to the Internet after removing Webhancer, please run the LSP-Fix program I had you download earlier, and click on the finish button.

Reboot and post a new log please.
Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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