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Three Issues That I Believe Are Hardware Related


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#1 tmcintos

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Posted 24 June 2010 - 05:03 PM

I'm sorry if this is the wrong place, but I'm not quite sure where to post these problems. Here they are.

1. The computer freezes during the startup process.
2. The picture the monitor gives off a real blurry picture.
3. None of the USB ports will operate.

I would attempt to start the computer in safe mode, but I am unable to because my keybord plugs into the USB ports which do not work.

Any help would be appreciated.

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#2 bwest0703

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Posted 24 June 2010 - 11:21 PM

Hello tmcintos,


I hate to be the bearer of bad news, but I believe your Motherboard is dying on you. You can do a couple of different things. Try resetting the CMOS, just unplug the power cord and take out the battery for a bit. Then see if it will boot, recognize USB etc...
To remedy the keyboard situation, hopefully there is a ps2 keyboard port in the back that you can plug an older keyboard into. I would try that, or another cheaper option would be to use a PCI to USB adapter to get USB support.

Side from that, motherboard seems to be going and you nay have to replace it. I'm not sure what else it could be. Maybe verify it from some other folks first, but i'm pretty sure that is your problem.

Is it still under warranty I hope??


With regards,

bwest0703
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#3 hamluis

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Posted 25 June 2010 - 08:15 AM

Well...I would check for possible overheating issues...before I wrote the board off.

Louis

#4 bwest0703

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Posted 25 June 2010 - 11:35 AM

Thanks Louis,


I'm still learning :thumbsup: We only get so much practice in class. It's also quite a bit of information getting thrown at us at once :flowers:

That's why I suggested getting some other opinions first.
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