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outlook express


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8 replies to this topic

#1 neepaw

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Posted 24 June 2010 - 02:07 PM

I am running xp pro, in outlook express when I receive an email with an url to click on, I try to click on it, but when I do, it will not do anything. I ran agv anti virus, adware, and spybot s&d, and no problems
Does anyone have any ideas? :thumbsup:


(Moderator edit: added Topic Description. jgw)

Edited by jgweed, 29 June 2010 - 06:18 PM.


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#2 hamluis

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Posted 24 June 2010 - 02:18 PM

Take a look, http://thundercloud.net/infoave/answers/li...ook-express.htm.

Louis

#3 Queen-Evie

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Posted 24 June 2010 - 03:15 PM

After trying the suggestions in the link hamluis posted you find the links still won't open

try this:

1) Check to see if IE is the default browser. (this is covered in the link posted by hamluis so if IE is the default browser, skip this step)
Start Internet Explorer then go to Tools / Internet Options and select the "Programs " tab.
Make sure the message "Internet Explorer should check to see whether it is the default browser"
is selected. If not, then check it. Click Apply.

2) If the above doesn't work,
Go back to Internet Options.
Advanced tab.
RESET your Internet Explorer settings.
(In IE8, you are given the option to Delete Personal Settings. I suggest you delete them. I can't recall if IE7 gives you that option)

By resetting, your home page will be changed to msn. You can easily change it back to whatever you prefer.
It will also delete your history, add-ons, form data, etc.

IE and Outlook Express are closely intertwined. The 3rd method is something that is suggested as a possible fix.
It's worked for me a few times in the past, and for others I have recommended to try this method.

3) Hold down the ctrl key while clicking on the link. If it opens, you have an over-active pop-up blocker. (this is rarely the case, but has been known to be a cause of links not opening)

Edited by Queen-Evie, 24 June 2010 - 03:33 PM.


#4 neepaw

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Posted 26 June 2010 - 10:01 AM

I tried both of the responses, but neither one worked.
Anyone have any other ideas.

Thank you,
neepaw :thumbsup:

#5 tg1911

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Posted 26 June 2010 - 10:47 AM

Try this:

Click Start / Run / type in; regsvr32 urlmon.dll
Click OK.

Repeat for each of the following commands:
regsvr32 mshtml.dll
regsvr32 shdocvw.dll
regsvr32 browseui.dll
regsvr32 msjava.dll
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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#6 neepaw

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Posted 26 June 2010 - 04:24 PM

When I ran these, they loaded in--DllRegisterServer was succeeded.

regsvr32 urlmon.dll
regsvr32 shdocvw.dll
regsvr32 browseui.dll
regsvr32 msjava.dll

But on this one, it said that is was loaded, but the DllRegisterServer entry point was not found.
regsvr32 mshtml.dll

#7 tg1911

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Posted 27 June 2010 - 10:06 AM

See if anything here, helps resolve that error message.
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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#8 neepaw

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Posted 29 June 2010 - 06:09 PM

I had ie8 installed and deleted it, and installed ie7, and that took care of the problem.
I will later reinstall ie8 and see if I have trouble again.
Thanks for the help.
neepaw :thumbsup:

#9 tg1911

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Posted 29 June 2010 - 10:02 PM

You're welcome, neepaw.
Glad to be of help.
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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