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cant get rkill downloaded


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#1 dearlea

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Posted 23 June 2010 - 10:17 PM

Have tried to download rkill after reading all about how to rid your computer of av security suite, and all four links will not work. Computer says security options will not allow download. Wondering how to get past that??

Thanks a bunch!!

Kristy

Edited by Blade Zephon, 23 June 2010 - 10:32 PM.
Move to AII. ~BZ


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#2 boopme

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Posted 23 June 2010 - 10:42 PM

Hello Kristy
From normal mode, have them download rkill.com to C:\

Then click on start, run, and type c:\rkill.com to kill the security tool process, which blocks the exes.


>>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.


Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.46) and save it to your desktop.
Before you save it rename it to say zztoy.exe

alternate download link 1

alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
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#3 dearlea

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Posted 24 June 2010 - 01:47 PM

The computer won't allow you to access the internet in Normal Mode. We started in Safe mode with networking and changed the proxy server and could then access the internet. But when he clicks on the link to download rkill is says that security settings will not allow you to download the file.
But we havent tried normal mode since we changed the proxyh server. Will it make a difference??

#4 boopme

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Posted 24 June 2010 - 01:57 PM

Try this first...Then Rkil.. (also try right clicking on The rkill icon,then select run as administrator.

Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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