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Malware Removal - Unknown Program


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#1 njdevils078

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Posted 23 June 2010 - 02:32 PM

An unknown program is causing issues with my PC. I just removed AV Security Suite in Safe Mode with Malwarebytes Anti-Malware tool, but there is still a lingering issue that does not appear related.New scans with Malwarebytes and Trend-Micro Housecall did not detect any issues. There are two primary symptoms: 1) a "Just In Time Debugging" dialogue box pops up, telling me to select a debugger. The only one listed is "New Instance of Microsoft Script Editor". If I press "no" to "Do you want to debug using the selected debugger?", the dialogue box pops up again instantly and repeatedly each time I press "no". This process happens up to 10 times. If I click "yes" and try to debug, the debugging process stops at some point in Microsoft Script Editor with a message that a certain value is null and invalid. The debugging process cannot go on. In the debugging window, the program is listed as svchost. The address is usually a website that appears to be a pop-up site. The debugging dialogue box pops up randomly every minute or so. 2) search results on Google are sometimes hijacked, and clicking one brings me to a variety of advertising sites. In the URL box, the address seems to cycle through a few different websites before choosing one to load.

Update: Now, the Google HiJacking seems to have stopped, and when the Debugging dialogue box pops up, nothing happens when I press "yes". The box just goes away and pops up again a minute later. Also, Firefox will occasionally spawn pop up windows. I also cannot open Microsoft Outlook.

DDS.txt log:

DDS (Ver_10-03-17.01) - NTFSx86
Run by Peter at 13:03:13.96 on Wed 06/23/2010
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_19
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.460 [GMT -4:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Trend Micro\OfficeScan Client\RAUAgent.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Download Manager\IEMonitor.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
C:\Program Files\Trend Micro\OfficeScan Client\ofcdog.exe
C:\Program Files\Trend Micro\OfficeScan Client\PccNTMon.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Peter\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uInternet Settings,ProxyOverride = <local>
uInternet Settings,ProxyServer = http=127.0.0.1:5577
BHO: IDMIEHlprObj Class: {0055c089-8582-441b-a0bf-17b458c2a3a8} - c:\program files\internet download manager\IDMIECC.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - No File
uRun: [Aim6]
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [IDMan] c:\program files\internet download manager\IDMan.exe /onboot
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [IDTSysTrayApp] sttray.exe
mRun: [OfficeScanNT Monitor] "c:\program files\trend micro\officescan client\pccntmon.exe" -HideWindow
mRun: [RemoteAgent] c:\program files\trend micro\officescan client\RAUAgent.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\isuspm.exe -startup
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [ControlCenter3] c:\program files\brother\controlcenter3\brctrcen.exe /autorun
mRun: [BrMfcWnd] c:\program files\brother\brmfcmon\BrMfcWnd.exe /AUTORUN
StartupFolder: c:\docume~1\peter\startm~1\programs\startup\magicd~1.lnk - c:\program files\magicdisc\MagicDisc.exe
uPolicies-explorer: NoResolveTrack = 1 (0x1)
mPolicies-explorer: NoResolveTrack = 1 (0x1)
IE: Download all links with IDM - c:\program files\internet download manager\IEGetAll.htm
IE: Download FLV video content with IDM - c:\pr

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#2 m0le

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Posted 28 June 2010 - 06:43 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

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#3 njdevils078

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Posted 29 June 2010 - 04:05 PM

Thanks for your help. Another update: Google links are being HiJacked again... my browser is redirected to various ad sites when I click a search result. However, the website logo at the very left of the address bar in Firefox remains the same no matter what site I am redirected to. The logo is a blue squiggly line. Also, Microsoft Outlook is working fine. The "Just-In-Time Debugging" dialogue box pops up repeatedly, despite disabling the debugger in Internet Options. My computer has slowed down significantly in general. Also, the AV Security Suite malware reappeared a few days ago, after I had already removed it a few days prior to that. I followed the same procedure to remove it - ran Malwarebytes in Safe Mode with Networking, removed the infections, and changed back the proxy settings in Internet Options.

#4 m0le

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Posted 29 June 2010 - 07:43 PM

Hello. You have been attacked by the TDL3 rootkit.

Please download and run Combofix

Please download ComboFix from one of these locations:* IMPORTANT !!! Save ComboFix.exe to your Desktop making sure you rename it comfix.exe
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Comfix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
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#5 njdevils078

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Posted 29 June 2010 - 09:35 PM

Here it is:

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#6 m0le

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Posted 30 June 2010 - 01:34 PM

Combofix found some things (we'll come back to that log later) but first the Gmer scan shows a rootkit which Combofix has not dealt with.

Please run TDSSKiller
  • Download TDSSKiller and save it to your Desktop.

  • Extract its contents to your desktop and make sure TDSSKiller.exe (the contents of the zipped file) is on the Desktop itself, not within a folder on the desktop.

  • Go to Start > Run (Or you can hold down your Windows key and press R) and copy and paste the following into the text field. (make sure you include the quote marks) Then press OK.

    "%userprofile%\Desktop\TDSSKiller.exe" -l C:\TDSSKiller.txt -v

  • If it says "Hidden service detected" DO NOT type anything in. Just press Enter on your keyboard to leave the file alone
    .
  • When it is done, a log file should be created on your C: drive called "TDSSKiller.txt" please copy and paste the contents of that file here (or attach it).

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#7 njdevils078

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Posted 01 July 2010 - 02:00 AM

thanks!

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#8 m0le

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Posted 01 July 2010 - 04:50 PM

Please run Gmer again. I need to make sure it isn't still picking up modifications.
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#9 njdevils078

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Posted 02 July 2010 - 08:54 AM

Gmer Log attached

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#10 m0le

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Posted 02 July 2010 - 07:14 PM

That shows clean. Let's return to the Combofix log and clear up. Please rerun Combofix as below

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the box below into it:

QUOTE
Folder::
c:\documents and settings\NetworkService\Local Settings\Application Data\obasgsdye
c:\documents and settings\Peter\Local Settings\Application Data\pagttfsxg

DDS::
uInternet Settings,ProxyOverride = <local>
uInternet Settings,ProxyServer = http=127.0.0.1:5577


Save this as CFScript.txt, in the same location as Comfix.exe (called ComboFix.exe in the below graphic)




Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.
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#11 njdevils078

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Posted 02 July 2010 - 10:51 PM

Combofix:

Note: After Stage 3 of Combofix had completed, a box popped up saying "PEV.cfxxe" encountered an error and had to be closed. Not sure if this is relevant.

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#12 m0le

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Posted 03 July 2010 - 08:28 PM

Please run and post a new DDS log.

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#13 njdevils078

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Posted 04 July 2010 - 12:34 AM


DDS (Ver_10-03-17.01) - NTFSx86
Run by Peter at 1:23:41.21 on Sun 07/04/2010
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_19
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.462 [GMT -4:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Trend Micro\OfficeScan Client\PccNTMon.exe
C:\Program Files\Trend Micro\OfficeScan Client\ofcdog.exe
C:\Program Files\Trend Micro\OfficeScan Client\RAUAgent.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Peter\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [IDTSysTrayApp] sttray.exe
mRun: [OfficeScanNT Monitor] "c:\program files\trend micro\officescan client\pccntmon.exe" -HideWindow
mRun: [RemoteAgent] c:\program files\trend micro\officescan client\RAUAgent.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\isuspm.exe -startup
mRun: [ControlCenter3] c:\program files\brother\controlcenter3\brctrcen.exe /autorun
mRun: [BrMfcWnd] c:\program files\brother\brmfcmon\BrMfcWnd.exe /AUTORUN
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\docume~1\peter\startm~1\programs\startup\magicd~1.lnk - c:\program files\magicdisc\MagicDisc.exe
uPolicies-explorer: NoResolveTrack = 1 (0x1)
mPolicies-explorer: NoResolveTrack = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1227647877328
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
Notify: GoToAssist Express Customer - c:\program files\citrix\gotoassist express customer\128\g2ax_winlogon.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R2 TmFilter;Trend Micro Filter;c:\program files\trend micro\officescan client\tmxpflt.sys [2004-3-30 230928]
R2 TmPreFilter;Trend Micro PreFilter;c:\program files\trend micro\officescan client\tmpreflt.sys [2004-3-30 36368]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-11-27 24652]
S1 MpKslee4b4b48;MpKslee4b4b48;\??\c:\windows\system32\mpenginestore\mpkslee4b4b48.sys --> c:\windows\system32\mpenginestore\MpKslee4b4b48.sys [?]
S3 GoToAssist Express Customer;GoToAssist Express Customer;c:\program files\citrix\gotoassist express customer\128\g2ax_service.exe [2008-11-26 46392]

=============== Created Last 30 ================

2010-07-03 05:21:33 552 ----a-w- c:\windows\system32\d3d8caps.dat
2010-06-30 06:40:51 0 d-----w- c:\program files\iPod
2010-06-30 06:40:34 0 d-----w- c:\program files\iTunes
2010-06-30 06:34:04 0 d-----w- c:\program files\Bonjour
2010-06-30 02:09:16 0 d-sha-r- C:\cmdcons
2010-06-30 02:04:24 98816 ----a-w- c:\windows\sed.exe
2010-06-30 02:04:24 77312 ----a-w- c:\windows\MBR.exe
2010-06-30 02:04:24 256512 ----a-w- c:\windows\PEV.exe
2010-06-30 02:04:24 161792 ----a-w- c:\windows\SWREG.exe
2010-06-23 14:15:11 0 d-----w- c:\program files\DefilerPak
2010-06-22 20:46:51 0 d-----w- c:\docume~1\peter\applic~1\DMCache
2010-06-10 23:39:09 3251 ----a-w- c:\windows\system32\wbem\Outlook_01cb08f61f294dee.mof
2010-06-09 23:12:10 107368 ----a-w- c:\windows\system32\GEARAspi.dll
2010-06-09 23:10:27 41984 ----a-w- c:\windows\system32\drivers\usbaapl.sys
2010-06-09 23:10:27 3062048 ----a-w- c:\windows\system32\usbaaplrc.dll

==================== Find3M ====================

2010-06-30 18:41:18 125056 ----a-w- c:\windows\system32\drivers\ftdisk.sys
2010-05-21 17:39:12 61508 -c-ha-w- c:\windows\system32\mlfcache.dat
2010-05-18 20:35:16 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-05-18 20:35:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
2010-05-12 15:34:44 23040 ----a-w- c:\windows\system32\drivers\MOUCLASS.SYS
2010-05-04 17:20:39 832512 ----a-w- c:\windows\system32\wininet.dll
2010-05-04 17:20:34 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-05-04 17:20:32 17408 ----a-w- c:\windows\system32\corpol.dll
2010-05-02 05:22:50 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-04-20 05:30:08 285696 ----a-w- c:\windows\system32\atmfd.dll
2004-07-22 15:51:34 3432656 -c--a-w- c:\program files\ManagedDX.CAB
2004-07-20 03:58:36 1156363 -c--a-w- c:\program files\BDANT.cab
2004-07-20 03:53:26 976020 -c--a-w- c:\program files\BDAXP.cab
2004-07-09 19:17:16 13265040 -c--a-w- c:\program files\dxnt.cab
2004-07-09 14:13:48 15493481 -c--a-w- c:\program files\DirectX.cab
2004-07-09 14:13:46 703080 -c--a-w- c:\program files\BDA.cab
2004-07-09 09:08:36 472576 -c--a-w- c:\program files\dxsetup.exe
2004-07-09 09:08:34 2242560 -c--a-w- c:\program files\dsetup32.dll
2004-07-09 08:03:10 62976 -c--a-w- c:\program files\DSETUP.dll

============= FINISH: 1:24:15.56 ===============


#14 m0le

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Posted 04 July 2010 - 05:08 AM

The DDS log looks better.

Please run ESET's online scanner

I'd like us to scan your machine with ESET OnlineScan
  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    1. Click on to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the icon on your desktop.
  4. Check
  5. Click the button.
  6. Accept any security warnings from your browser.
  7. Leave the top box checked and then check
  8. Push the Start button.
  9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  10. When the scan completes, push
  11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  12. Push the button.
  13. Push
NOTE: If no malware is found then no log will be produced. Let me know if this is the case.

Let me know, also, how the PC is running and of any problems remaining.
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#15 njdevils078

njdevils078
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Posted 04 July 2010 - 01:23 PM

Found 17 threats:

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