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PCI Device Error/No sound


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#1 uga_dawgs24

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Posted 23 June 2010 - 06:55 PM

I had some help from here with getting some malware removed. However, it appears now that I do not have any audio. The person helping me has no idea what happened and everything we tried has yet to solve the problem. Upon restart I get a balloon telling me about new hardware installed and one of those is the PCI Device. I checked my device managers and the only thing that looks wrong is that there is an "!" by the PCI Device.

I ran something and came up with this error code:
System Information report written at: 06/23/10 18:06:13
System Name: OFFICE1
[Problem Devices]

Device PNP Device ID Error Code
PCI Device PCI\VEN_8086&DEV_293E&SUBSYS_020D1028&REV_02\3&2411E6FE&0&D8 39

I am running XP Home with service pack 3.
Dell Inspiron 530
Intel Core 2 Duo CPU
E4500 @ 2.20GHz
1.18 GHz, 2.00 GB of RAM


Thanks for any help.

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#2 hamluis

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Posted 23 June 2010 - 07:23 PM

The Dell website only reflects Vista drivers for that system.

Info on PCI Device PCI\VEN_8086&DEV_293E&SUBSYS_020D1028&REV_02\3&2411E6FE&0&D8 39:

Name: Microsoft UAA Bus Driver for High Definition Audio
Device ID: PCI\VEN_8086&DEV_293E&SUBSYS_020D1028&REV_02\3&2411E6FE&0&D8
Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 5.10.0001.5013 (English), 4/13/2008 09:36:05, 144384 bytes

The driver download applicable is listed under XP, SP2 at http://support.microsoft.com/kb/888111.

Louis

#3 uga_dawgs24

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Posted 23 June 2010 - 07:34 PM

I went to the website you listed but it seems like it is in greek to me.

Is there something there that I should download? If so where is it?

#4 hamluis

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Posted 23 June 2010 - 09:07 PM

My error...sometimes Microsoft baffles me :thumbsup:.

Typically, when they list files as they do on that link...there are downloadable links to click on.

I guess that the message is that a user must install SP2 in order to get the appropriate driver.

I'm going to move this to the Internal Hardware forum, where someone with more experience with these types of issues...can guide you.

Louis

#5 Farbar

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Posted 25 June 2010 - 04:33 PM

Hi again,

You can go to this Dell site, it gives you the option to find the right driver to download. Go to Drivers and downloads, fill in the required info. After you get to the download page of your system you need to download the driver for High Definition Audio: http://support.dell.com/




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