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XP, Start, All Programs - won't respond


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#1 BrooksR

BrooksR

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Posted 23 June 2010 - 06:55 PM

I'm having a problem where when I click on Start, All Programs - it will display the columns of programs but not allow me to click on any of them. I have to hit Ctrl-Alt-Del and try again. Sometimes, it takes half a dozen attempts before I can select a program.

I'm running XP Home SP3.

I'm running Msft Security Essentials and Comodo. Have also scanned with Spybot. Don't know if its a virus.

I've run CCleaner and Eusing to clean the registry.

Someone suggested creating a new user and I tried that but its very inconvenient because some setting and files don't transfer from my original user.

I could go the safe boot/system restore route. Wonder if anyone had other ideas ...

Supposed to be some real gurus here. :-)

Brooks

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#2 bicycle bill

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Posted 24 June 2010 - 04:52 PM

THis will probably fix the problem. From a poster at another forum Tufenuf.

Go to Start/Run and type or copy and paste:

regsvr32 /i shell32

Click OK

Restart your computer

Note that the spacing is important.

Tufenuf




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