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Need help with Rogue Security Products and Mal/Fake-AV-BW


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#1 olasolly

olasolly

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Posted 23 June 2010 - 01:05 PM

Hi,

Yesterday, I was infected with Mal/Fake-AV-BW and the adware Rogue Security products. Webroot Spysweeper detected it, and supposedly got rid of it, but it happenned again today. Once Spysweeper does was it does, I can't connect to the internet. I fix that by doing the automatic detect LAN settings.

AV Security Suite keeps popping up, but I know it's fake and that it's gone now that Spysweeper did its thing again. Something else popped up saying I was attacked from 167.19.30.9, port 53804. The port that was attacked was 52475. The threat was BankerFox.A. I have no idea what any that was, and I think it was part of the AV Security Suite thing. It kept telling me that the ssu.exe was infected as was rundll32.exe was too.

Random pop-ups keep occuring such as viagra.com and other very random websites. Spysweeper keeps alerting me that Z0G7YA1I0.com keeps trying to do something as well. I'm not very computer savy, but I can follow directions quite well. I need assistance getting my computer back to normal. Any help would be greatly appreciated.


I ran rkill and all I got was this:

This log file is located at C:\rkill.log.
Please post this only if requested to by the person helping you.
Otherwise you can close this log when you wish.
Ran as Owner on 06/23/2010 at 13:03:44.


Processes terminated by Rkill or while it was running:


C:\Documents and Settings\Owner\Desktop\rkill.com


Rkill completed on 06/23/2010 at 13:03:53.

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#2 Budapest

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Posted 26 June 2010 - 12:43 AM

Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1
Download Link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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