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#1 jawine

jawine

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Posted 23 June 2010 - 12:49 PM

I have rootkit.agent computer and Road Runner gave me your address to try to rid it free. The first thing it asks is "Try to boot in Safe Mode"???? How do I do that? I am so computer illerate, I have to be walked thru everthing, sorry.

EDIT: Moved from Vista to Am I Infected forum ~ Hamluis.

Edited by hamluis, 27 June 2010 - 10:09 AM.


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#2 keny111111

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Posted 23 June 2010 - 05:40 PM

hello

when you turn the computer on, start tapping the f8 key....should bring you into safemode, theres a couple different ones. probably choose safemode with networking...

good luck!
Have A Great Day

...........Kenny.............




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