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2 replies to this topic

#1 OmarGosh

OmarGosh

  • Members
  • 6 posts
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  • Local time:09:56 PM

Posted 23 June 2010 - 12:17 PM

Okay so yesterday i was using google and it kept bringing me to these other random sites, and i ignored it until today. I looked around and found other people having this same problem, i tried a few different scanners (hitman pro and trojan remover) Then i looked on this website and saw that other people with this problem have been using combofix. So i used that, and so far my computer has not been redirecting me anymore, but norton is still giving me that same pop up that it blocked something. So can someone check out this log to make sure everything is fine?

ComboFix 10-06-22.03 - Omar 06/23/2010 12:18:04.1.1 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2811.1889 [GMT -4:00]
Running from: c:\users\Omar\Desktop\ComboFix.exe
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\programdata\Microsoft\Windows\Start Menu\Programs\Acer Crystal Eye Webcam Video Class Camera
c:\users\Omar\AppData\Roaming\inst.exe
c:\windows\f96ac0e5-19d2-42c5-8f68-eb7a99861769.ocx
c:\windows\system32\2d2ca2ce-704a-428c-8cbe-0736b29190aa.dll

Infected copy of c:\windows\system32\drivers\netbt.sys was found and disinfected
Restored copy from - Kitty had a snack tongue.gif
.
((((((((((((((((((((((((( Files Created from 2010-05-23 to 2010-06-23 )))))))))))))))))))))))))))))))
.

2010-06-23 16:29 . 2010-06-23 16:30 -------- d-----w- c:\users\Omar\AppData\Local\temp
2010-06-23 16:29 . 2010-06-23 16:29 -------- d-----w- c:\users\Default\AppData\Local\temp
2010-06-23 16:12 . 2010-06-23 16:12 -------- d-----w- c:\users\Omar\AppData\Roaming\Tific
2010-06-23 15:30 . 2010-06-23 15:30 16968 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2010-06-23 15:30 . 2010-06-23 15:41 -------- d-----w- c:\programdata\Hitman Pro
2010-06-23 15:30 . 2010-06-23 15:30 -------- d-----w- c:\program files\Hitman Pro 3.5
2010-06-23 15:24 . 2006-06-19 16:01 69632 ----a-w- c:\windows\system32\ztvcabinet.dll
2010-06-23 15:24 . 2006-05-25 18:52 162304 ----a-w- c:\windows\system32\ztvunrar36.dll
2010-06-23 15:24 . 2005-08-26 04:50 77312 ----a-w- c:\windows\system32\ztvunace26.dll
2010-06-23 15:24 . 2003-02-02 23:06 153088 ----a-w- c:\windows\system32\UNRAR3.dll
2010-06-23 15:24 . 2002-03-06 04:00 75264 ----a-w- c:\windows\system32\unacev2.dll
2010-06-23 15:24 . 2010-06-23 15:24 -------- d-----w- c:\users\Omar\AppData\Roaming\Simply Super Software
2010-06-23 15:24 . 2010-06-23 15:24 -------- d-----w- c:\programdata\Simply Super Software
2010-06-23 15:24 . 2010-06-23 15:25 -------- d-----w- c:\program files\Trojan Remover
2010-06-23 14:29 . 2010-06-23 14:29 -------- d-----w- c:\users\Omar\AppData\Roaming\Malwarebytes
2010-06-23 14:29 . 2010-06-23 14:29 -------- d-----w- c:\programdata\Malwarebytes
2010-06-23 14:26 . 2010-06-23 14:26 -------- d-----w- c:\users\Omar\AppData\Local\CrashDumps
2010-06-23 07:50 . 2010-05-06 04:01 339504 ----a-w- c:\windows\system32\drivers\symtdiv.sys
2010-06-23 07:50 . 2010-04-22 03:02 173104 ----a-w- c:\windows\system32\drivers\symefa.sys
2010-06-23 07:50 . 2009-10-15 03:50 328752 ----a-r- c:\windows\system32\drivers\symds.sys
2010-06-23 07:50 . 2010-04-22 02:29 43696 ----a-w- c:\windows\system32\drivers\srtspx.sys
2010-06-23 07:50 . 2010-04-29 05:03 116784 ----a-w- c:\windows\system32\drivers\ironx86.sys
2010-06-23 07:50 . 2010-02-26 00:22 501888 ----a-w- c:\windows\system32\drivers\cchpx86.sys
2010-06-23 04:44 . 2009-05-18 22:17 26600 ----a-r- c:\windows\system32\drivers\GEARAspiWDM.sys
2010-06-23 04:44 . 2008-04-17 21:12 107368 ----a-r- c:\windows\system32\GEARAspi.dll
2010-06-23 04:44 . 2010-06-23 04:44 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2010-06-23 04:44 . 2010-06-23 04:53 -------- d-----w- c:\program files\Common Files\Symantec Shared
2010-06-23 04:44 . 2010-06-23 04:44 -------- d-----w- c:\program files\Symantec
2010-06-23 04:43 . 2010-06-23 13:35 -------- d-----w- c:\windows\system32\drivers\N360
2010-06-23 04:42 . 2010-06-23 04:43 -------- d-----w- c:\program files\Norton Security Suite
2010-06-23 04:32 . 2010-06-23 04:32 -------- d-----w- c:\programdata\NortonInstaller
2010-06-23 04:32 . 2010-06-23 04:32 -------- d-----w- c:\program files\NortonInstaller
2010-06-23 04:26 . 2010-06-23 04:42 -------- d-----w- c:\programdata\Norton
2010-06-18 22:35 . 2010-06-18 22:35 -------- d-----w- c:\users\Omar\AppData\Roaming\.myibay
2010-06-18 22:34 . 2010-06-18 22:34 -------- d-----w- c:\program files\myibay
2010-06-18 21:59 . 2010-06-18 22:35 -------- d-----w- c:\program files\eBay Auction Sniper and Auto Search
2010-06-18 17:29 . 2010-06-18 17:29 -------- d-----w- c:\program files\iPod
2010-06-18 17:24 . 2010-06-18 17:24 72504 ----a-w- c:\programdata\Apple Computer\Installer Cache\iTunes 9.2.0.61\SetupAdmin.exe
2010-06-18 04:42 . 2010-06-18 04:42 -------- d-----w- c:\program files\Bonjour
2010-06-02 15:17 . 2010-06-02 15:17 -------- d-----w- c:\program files\Common Files\Java
2010-06-02 15:15 . 2010-06-02 15:15 411368 ----a-w- c:\windows\system32\deployJava1.dll
2010-05-26 00:22 . 2010-04-23 14:13 2048 ----a-w- c:\windows\system32\tzres.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-06-23 16:14 . 2009-12-23 06:44 -------- d-----w- c:\users\Omar\AppData\Roaming\uTorrent
2010-06-23 04:44 . 2010-06-23 04:44 805 ----a-w- c:\windows\system32\drivers\SYMEVENT.INF
2010-06-23 04:44 . 2010-06-23 04:44 7443 ----a-w- c:\windows\system32\drivers\SYMEVENT.CAT
2010-06-22 17:16 . 2010-01-03 01:42 -------- d-----w- c:\program files\Auction Sentry
2010-06-21 22:49 . 2009-12-24 01:15 -------- d-----w- c:\users\Omar\AppData\Roaming\vlc
2010-06-19 20:15 . 2010-02-12 04:44 1 ----a-w- c:\users\Omar\AppData\Roaming\OpenOffice.org\3\user\uno_packages\cache\stamp.sys
2010-06-18 17:30 . 2009-12-23 05:32 -------- d-----w- c:\program files\iTunes
2010-06-18 17:29 . 2009-12-23 05:24 -------- d-----w- c:\program files\Common Files\Apple
2010-06-09 07:40 . 2010-04-07 13:35 -------- d-----w- c:\program files\Microsoft Silverlight
2010-06-09 07:21 . 2009-07-02 16:57 -------- d-----w- c:\programdata\Microsoft Help
2010-05-26 17:06 . 2010-06-09 01:36 34304 ----a-w- c:\windows\system32\atmlib.dll
2010-05-26 14:47 . 2010-06-09 01:36 289792 ----a-w- c:\windows\system32\atmfd.dll
2010-05-24 15:24 . 2009-12-23 06:45 -------- d-----w- c:\program files\uTorrent
2010-05-18 20:35 . 2010-05-18 20:35 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-05-18 20:35 . 2010-05-18 20:35 107808 ----a-w- c:\windows\system32\dns-sd.exe
2010-05-13 07:24 . 2006-11-02 11:18 -------- d-----w- c:\program files\Windows Mail
2010-05-04 19:15 . 2010-06-09 01:36 834048 ----a-w- c:\windows\system32\wininet.dll
2010-05-04 18:37 . 2010-06-09 01:36 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-05-01 14:13 . 2010-06-09 01:36 2037248 ----a-w- c:\windows\system32\win32k.sys
2010-04-08 06:50 . 2010-04-17 22:13 1496064 ----a-w- c:\users\Omar\AppData\Roaming\Mozilla\Firefox\Profiles\s1elrazs.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
2010-04-08 06:50 . 2010-04-17 22:13 43008 ----a-w- c:\users\Omar\AppData\Roaming\Mozilla\Firefox\Profiles\s1elrazs.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\googletoolbarloader.dll
2010-04-08 06:50 . 2010-04-17 22:13 338944 ----a-w- c:\users\Omar\AppData\Roaming\Mozilla\Firefox\Profiles\s1elrazs.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\libraries\googletoolbar-ff2.dll
2010-04-08 06:50 . 2010-04-17 22:13 346112 ----a-w- c:\users\Omar\AppData\Roaming\Mozilla\Firefox\Profiles\s1elrazs.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\libraries\googletoolbar-ff3.dll
2010-04-05 17:01 . 2010-06-09 01:36 67072 ----a-w- c:\windows\system32\asycfilt.dll
2010-03-29 02:52 . 2009-10-10 14:52 98304 ----a-w- c:\programdata\NexonUS\NGM\npNxGameUS.dll
2010-03-29 02:52 . 2009-10-10 14:52 258352 ----a-w- c:\programdata\NexonUS\NGM\unicows.dll
2010-03-29 02:52 . 2009-10-10 14:52 126976 ----a-w- c:\programdata\NexonUS\NGM\nxgameus.dll
2010-03-29 02:52 . 2009-10-10 14:52 765952 ----a-w- c:\programdata\NexonUS\NGM\NGMDll.dll
2010-03-29 02:52 . 2009-10-10 14:52 401408 ----a-w- c:\programdata\NexonUS\NGM\NGMResource.dll
2010-03-29 02:52 . 2009-10-10 14:52 172032 ----a-w- c:\programdata\NexonUS\NGM\NGM.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2009-07-26 3883856]
"Pando Media Booster"="c:\program files\Pando Networks\Media Booster\PMB.exe" [2010-01-24 2937528]
"uTorrent"="c:\program files\uTorrent\uTorrent.exe" [2010-05-16 322352]
"BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="c:\program files\Common Files\Nero\Lib\NMBgMonitor.exe" [2007-09-20 202024]
"Google Update"="c:\users\Omar\AppData\Local\Google\Update\GoogleUpdate.exe" [2010-04-08 136176]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-21 1008184]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2009-04-21 7420448]
"Acer ePower Management"="c:\program files\Acer\Acer ePower Management\ePowerTray.exe" [2009-06-24 703008]
"Acer Assist Launcher"="c:\program files\Acer\Acer Assist\launcher.exe" [2007-11-19 1261568]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2009-05-06 61440]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2009-01-09 1418536]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2009-06-01 1468296]
"NeroFilterCheck"="c:\program files\Common Files\Nero\Lib\NeroCheck.exe" [2007-03-01 153136]
"NBKeyScan"="c:\program files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe" [2007-09-20 1836328]
"CanonSolutionMenu"="c:\program files\Canon\SolutionMenu\CNSLMAIN.exe" [2008-03-11 689488]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2008-03-18 1848648]
"IJNetworkScanUtility"="c:\program files\Canon\Canon IJ Network Scan Utility\CNMNSUT.EXE" [2007-05-21 124512]
"VX3000"="c:\windows\vVX3000.exe" [2009-06-26 757248]
"LifeCam"="c:\program files\Microsoft LifeCam\LifeExp.exe" [2009-07-24 118640]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-04-04 36272]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-03-24 952768]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-03-18 421888]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-06-15 141624]
"TrojanScanner"="c:\program files\Trojan Remover\Trjscan.exe" [2010-02-28 1165192]

c:\users\Omar\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OpenOffice.org 3.2.lnk - c:\program files\OpenOffice.org 3\program\quickstart.exe [2009-12-15 384000]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"mixer2"=wdmaud.drv

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc]
"VistaSp2"=hex(cool.gif:be,b6,fd,d2,90,85,ca,01

R3 NTIBackupSvc;NTI Backup Now 5 Backup Service;c:\program files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe [2008-09-23 50424]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360\0402000.00C\SYMDS.SYS [2009-10-15 328752]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0402000.00C\SYMEFA.SYS [2010-04-22 173104]
S1 BHDrvx86;BHDrvx86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\BASHDefs\20100619.001\BHDrvx86.sys [2010-06-19 691248]
S1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\N360\0402000.00C\ccHPx86.sys [2010-02-26 501888]
S1 IDSVix86;IDSVix86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\IPSDefs\20100622.001\IDSvix86.sys [2010-05-28 344112]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360\0402000.00C\Ironx86.SYS [2010-04-29 116784]
S1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\System32\Drivers\N360\0402000.00C\SYMTDIV.SYS [2010-05-06 339504]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2009-05-05 176128]
S2 ePowerSvc;Acer ePower Service;c:\program files\Acer\Acer ePower Management\ePowerSvc.exe [2009-06-24 723488]
S2 N360;Norton Security Suite;c:\program files\Norton Security Suite\Engine\4.2.0.12\ccSvcHst.exe [2010-02-26 126392]
S2 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;c:\program files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe [2008-09-23 144632]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2010-06-22 102448]
S3 L1C;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C60x86.sys [2009-04-27 50176]
S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys [2008-10-10 23096]

.
Contents of the 'Scheduled Tasks' folder

2010-06-23 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1021666873-3068786230-4259020566-1000Core.job
- c:\users\Omar\AppData\Local\Google\Update\GoogleUpdate.exe [2010-04-08 16:01]

2010-06-23 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1021666873-3068786230-4259020566-1000UA.job
- c:\users\Omar\AppData\Local\Google\Update\GoogleUpdate.exe [2010-04-08 16:01]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.ask.com?o=10148&l=dis
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=2&o=vp32&d=1209&m=aspire_5517
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
FF - ProfilePath - c:\users\Omar\AppData\Roaming\Mozilla\Firefox\Profiles\s1elrazs.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.youtube.com/\r
FF - prefs.js: keyword.URL - hxxp://www.google.com/search?ie=UTF-8&oe=UTF-8&sourceid=navclient&gfns=1&q=
FF - component: c:\program files\Mozilla Firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}\components\SkypeFfComponent.dll
FF - component: c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\coFFPlgn\components\coFFPlgn.dll
FF - component: c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\IPSFFPlgn\components\IPSFFPl.dll
FF - component: c:\users\Omar\AppData\Roaming\Mozilla\Firefox\Profiles\s1elrazs.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
FF - plugin: c:\program files\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npPandoWebInst.dll
FF - plugin: c:\program files\VistaCodecPack\rm\browser\plugins\nppl3260.dll
FF - plugin: c:\program files\VistaCodecPack\rm\browser\plugins\nprpjplug.dll
FF - plugin: c:\program files\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: c:\programdata\NexonUS\NGM\npNxGameUS.dll
FF - plugin: c:\users\Omar\AppData\Local\Google\Update\1.2.183.29\npGoogleOneClick8.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - truec:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
.
- - - - ORPHANS REMOVED - - - -

SafeBoot-mcmscsvc
SafeBoot-MCODS



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-06-23 12:30
Windows 6.0.6002 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files\Norton Security Suite\Engine\4.2.0.12\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton Security Suite\Engine\4.2.0.12\diMaster.dll\" /prefetch:1"
.
Completion time: 2010-06-23 12:36:23
ComboFix-quarantined-files.txt 2010-06-23 16:36

Pre-Run: 49,364,451,328 bytes free
Post-Run: 58,586,202,112 bytes free

- - End Of File - - 834C1B9891BAEC6373B1166F8DE14EE1


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#2 Shannon2012

Shannon2012

  • Security Colleague
  • 3,657 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:North Carolina, USA
  • Local time:09:56 PM

Posted 28 June 2010 - 03:54 PM


Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Shannon

#3 thcbytes

thcbytes

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Posted 05 July 2010 - 09:04 AM

Due to the lack of feedback this Topic is closed.

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